The Knowledge Academy Logo
The Knowledge Academy Logo
01344 203999 - Available 24/7

Send us your message.

X

ITIL® Service Lifecycle - Service Transition - United Kingdom

Key points about this course


Duration: 3 Days*

Pre-requisites: - ITIL® 4 Foundation

Pre-course Reading: 2-5 Hours

Exam(s): Included

Accredited: Yes

Support: 24/7

Dates & Prices Enquire
  • ITIL® Service Lifecycle Service Transition is fully accredited by PeopleCert
  • Includes candidate pack involving all course materials, exam, & certificate
  • All of our ITIL® Service Lifecycle training courses have high pass rates

Available delivery methods for this course

Classroom Icon

Classroom

Virtual Icon

Live Virtual

Online Icon

Online

Onsite Icon

Onsite

Course Information

ITIL® Service Lifecycle - Service Transition Training Overview

This 3 day ITIL® Service Transition course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Service Transition exam, leading to the ITIL® Service Transition certification. The exam is included.

This Service Transition course opens by discussing the core principles of effective service management, including how value is defined and created (both by businesses and consumers), and the definitions and roles involved in services and service management. It subsequently considers the processes that constitute service transition, from planning and change management through release and deployment to the final testing and evaluation phases. The course then helps delegates to understand how best to guide others through a service transition period, from learning how to deal with different types of individual stakeholder to facilitating overall organisational readiness and building a holistic receptiveness to change. It also considers the role of supporting technologies in service transition, from the function of knowledge bases to the utility of a CMS, before finally exploring potential challenges to service transition (such as a lack of available resources including time, money, manpower, or appropriate skillsets). Overall, this course gives delegates a holistic overview of and preparation for the implementation of service transition of any kind.

By providing a comprehensive framework of what transitional activities should be carried out during the lifecycle, Service Transition will be particularly beneficial to anybody involved in these activities. This Service Transition course counts for 3 credits towards an ITIL® Practitioner certification.

 

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

ITIL® Service Transition Training Outline

The course covers the following topics:

  • Introduction to Service Transition
  • Service Transition Principles
  • Service Transition Processes:
  • Transition Planning and Support
  • Change Management
  • Service Asset and Configuration Management
  • Release and Deployment Management
  • Service Validation and Testing
  • Change Evaluation
  • Knowledge Management
  • Service Transition Related Activities
  • Organising for Service Transition
  • Consideration of Technology

*The ITIL Service Transition exam is taken online.

We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.

Benefits of online exams include:

  • Proven higher pass rates
  • Quicker Results
  • Save Travel Costs
  • Flexibility
  • Convenient
  • Take your exam at your home, office, or work when you are ready

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Who should attend this ITIL Training Course?

The course can benefit anybody who will be involved in transitional activities of the Service Lifecycle, including CIOs, CTOs, IT Managers, Consultants, and IT Architects.

Prerequisites

You must have completed ITIL® Foundation before attending this course.

ITIL® is a best practice framework for IT service management. It provides guidance to businesses and individuals on how to use IT to meet business needs and deliver value to its users. ITIL® is supported by a comprehensive certification scheme which spans knowledge from the principles to how the entire framework fits together.
Yes, this course is accredited by PeopleCert on behalf of AXELOS.
Yes, you must have completed ITIL® Foundation before taking this course.
The course fee includes 3 days of classroom tuition from an expert trainer as well as a comprehensive candidate pack featuring presentation slides, exercises, sample examinations and the ITIL® Service Transition exam
Please arrive at 8:45am for 9am start. The course hours are 9am-5pm each day.
You can read more about ITIL® on our ITIL® topic page, which links to a number of pages which go into greater detail about ITIL®, its courses, and its methodology.
The price for ITIL® Service Lifecycle - Service Transition certification in the United Kingdom starts from £795
The Knowledge Academy is the Leading global training provider in the world for ITIL® Service Lifecycle - Service Transition.
Please see our ITIL® Training courses available in the United Kingdom

What's Included in this ITIL Training Course?

The following is included in this ITIL® course:

  • ITIL® Service Lifecycle - Service Transition exam
  • The Knowledge Academy ITIL® Service Lifecycle - Service Transition Manual
  • Certificate
  • Experienced ITIL® Trainer
  • Refreshments

ITIL® Service Transition Training Examination

The ITIL® Service Transition exam measures knowledge of the Service Transition stage of the lifecycle, covering issues such as principles, processes, organisations, and governance.

  • 8 multiple choice questions
  • 90 minutes
  • Pass mark: 70% or 28/40
  • Closed book

Key points about this course


Duration: 3 Days*

Pre-requisites: - ITIL® 4 Foundation

Pre-course Reading: 2-5 Hours

Exam(s): Included

Accredited: Yes

Support: 24/7

View dates & prices

Find out more

Please enter Name
Please enter valid Email
Please enter valid phone
The information you provide shall be processed by The Knowledge Academy – a professional training company. Your data shall be used by a member of staff to contact you regarding your enquiry. View privacy policy

We cannot process your enquiry without contacting you, please tick to confirm you consent to us contacting you about your enquiry

Or call us now
01344 203999

ITIL® Service Lifecycle - Service Transition Dates & Prices

Select your preferred delivery method

Choose a Region

Choose a Location

Choose a Month

Office Icon Attend your course from the office or home
Trainers Icon Interactive support from experienced trainers
Simple Icon Simple to setup and easy to use on any device
Wed 18th Dec 2019
Places available
£1995
Southampton
Mon 6th Jan 2020
Places available
£2995
Newcastle
Mon 13th Jan 2020
Places available
£2995
Mon 20th Jan 2020
Places available
£1995
Aberdeen
Mon 20th Jan 2020
Places available
£2995
Birmingham
Mon 27th Jan 2020
Places available
£1795
London
Mon 3rd Feb 2020
Places available
£1795
Manchester
Mon 10th Feb 2020
Places available
Was: £1795
Now: £1695
Leeds
Mon 17th Feb 2020
Places available
£1995
Belfast
Mon 17th Feb 2020
Places available
£2995
Mon 17th Feb 2020
Places available
£1995
Reading
Mon 24th Feb 2020
Places available
£1995
Maidstone
Mon 2nd Mar 2020
Places available
£2995
Bristol
Mon 2nd Mar 2020
Places available
Was: £1995
Now: £1895
Glasgow
Mon 9th Mar 2020
Places available
£1995
Edinburgh
Mon 16th Mar 2020
Places available
£1995
Mon 23rd Mar 2020
Places available
£1995
Liverpool
Mon 23rd Mar 2020
Places available
£2995
Brighton
Mon 30th Mar 2020
Places available
£2995
Milton Keynes
Mon 6th Apr 2020
Places available
£1995
Dublin
Tue 14th Apr 2020
Places available
€2995
Cambridge
Mon 20th Apr 2020
Places available
£2995
Nottingham
Mon 27th Apr 2020
Places available
£2995
Mon 27th Apr 2020
Places available
£1995
Sheffield
Mon 4th May 2020
Places available
£2995
Cardiff
Mon 11th May 2020
Places available
£2995
Mon 18th May 2020
Places available
£1995
Birmingham
Mon 18th May 2020
Places available
£1795
Norwich
Tue 26th May 2020
Places available
£2995
Leeds
Mon 1st Jun 2020
Places available
£1995
Belfast
Mon 8th Jun 2020
Places available
£2995
London
Mon 8th Jun 2020
Places available
Was: £1795
Now: £1695
Bristol
Mon 15th Jun 2020
Places available
£1995
Manchester
Mon 22nd Jun 2020
Places available
£1795
Mon 29th Jun 2020
Places available
£1995
Dublin
Mon 29th Jun 2020
Places available
€2995
Glasgow
Mon 6th Jul 2020
Places available
£1995
Newcastle
Mon 13th Jul 2020
Places available
£2995
Aberdeen
Mon 20th Jul 2020
Places available
£2995
Mon 20th Jul 2020
Places available
£1995
Edinburgh
Mon 27th Jul 2020
Places available
£1995
Liverpool
Mon 3rd Aug 2020
Places available
£2995
Reading
Mon 10th Aug 2020
Places available
£1995
Mon 17th Aug 2020
Places available
£1995
Milton Keynes
Mon 17th Aug 2020
Places available
£1995
Birmingham
Mon 24th Aug 2020
Places available
£1795
Cambridge
Tue 1st Sep 2020
Places available
£2995
Maidstone
Tue 1st Sep 2020
Places available
£2995
Manchester
Mon 7th Sep 2020
Places available
£1795
London
Mon 14th Sep 2020
Places available
£1795
Southampton
Mon 21st Sep 2020
Places available
£2995
Mon 21st Sep 2020
Places available
£1995
Nottingham
Mon 28th Sep 2020
Places available
£2995
Leeds
Mon 5th Oct 2020
Places available
£1995
Sheffield
Mon 12th Oct 2020
Places available
£2995
Edinburgh
Mon 19th Oct 2020
Places available
£1995
Mon 19th Oct 2020
Places available
£1995
Bristol
Mon 26th Oct 2020
Places available
£1995
Brighton
Mon 2nd Nov 2020
Places available
£2995
Glasgow
Mon 9th Nov 2020
Places available
£1995
Norwich
Mon 16th Nov 2020
Places available
£2995
Mon 23rd Nov 2020
Places available
£1995
Cardiff
Mon 23rd Nov 2020
Places available
£2995
London
Mon 30th Nov 2020
Places available
£1795
Birmingham
Mon 7th Dec 2020
Places available
£1795
Mon 14th Dec 2020
Places available
£1995
Manchester
Mon 14th Dec 2020
Places available
£1795

Complete the steps below to receive a quote or more information

How will you be funding your training?

Self funding

Company funding

Not sure

Key points about this course


Duration: 3 Days*

Pre-requisites: - ITIL® 4 Foundation

Pre-course Reading: 2-5 Hours

Exam(s): Included

Accredited: Yes

Support: 24/7


Why choose TKA logo


Gold Tag

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Trusted Icon

Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

Delivery Icon

Various delivery methods

Flexible delivery methods are available depending on your learning style.

Resource Icon

Resources

Resources are included for a comprehensive learning experience.

Thames Water Logo

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

Google Logo
Samsung Logo
Shell Logo

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

hsbc-logo
mercedes-logo

  Looking for more information?