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Remember: All of our classroom courses are available as live instructor-led training which you can attend from home.

Remember: All of our classroom courses are available as live instructor-led training which you can attend from home.

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ITIL® 4 Specialist: High Velocity IT Training - United Kingdom

Key points about this course


Duration: 2 Days*

Support: 24/7

Dates & Prices Enquire
  • Know how to contribute to achieve value along with digital products
  • Learn the digital product lifecycle in terms of the ITIL ‘operating model’
  • Learn fundamental principles for delivering high velocity IT

Available delivery methods for this course

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Classroom

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Online Self-Paced

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Onsite

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Online Instructor-Led

Limited Budget?

We understand that people may have limited budgets.

  • To help and support our clients we will provide limited number of 250 daily discount codes.
  • Hurry first come, first served!
  • If you miss out, enquire to get yourself on the waiting list for the next day!

animated-arrow-image-0310 Enquire for daily discount code 156 Remaining (Live Counter)

Why Home Virtual is great

With an incredibly easy to use interface, our chosen platform has been designed to make learning online simple and enjoyable. It’s amazing video & audio quality means you won’t miss a thing.

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Works on all devices

Attend on whichever device works best for you.
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Recording & transcripts

Revisit what you’ve learnt at any time.
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See your trainer’s screen

Your instructor can share their screen at any time to demonstrate what they’re teaching.
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Share documents

You can share documents with the trainer and your trainer can share with you.
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Virtual whiteboard

Trainers can draw on and share their whiteboard with the class at any time.
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Key points about this course


Duration: 2 Days*

Support: 24/7

View dates & prices

Find out more

Please enter Name
Please enter valid Email
Please enter valid phone
The information you provide shall be processed by The Knowledge Academy – a professional training company. Your data shall be used by a member of staff to contact you regarding your enquiry. View privacy policy

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Or call us now
01344 203999

Course Packages & Certifications

Complete ITIL® 4 Managing Professional (MP) Certification PathSave 26%

5 courses

ITIL® 4 Foundation

£595Book now

ITIL® 4 Specialist: Create Deliver and Support CDS

£1495Book now

ITIL® 4 Specialist: Drive Stakeholder Value DSV

£1495Book now

ITIL® 4 Specialist: High Velocity IT Training

£1495Book now

ITIL® 4 Strategist: Direct, Plan and Improve DPI

£1495Book now

Total:

£6575Savings

Package Price:

£4895£1680

This package usually costs £6575, why not book together and save £1680
Most people buy as a package!

ITIL® 4 Specialist: High Velocity IT Training Dates & Prices

Select your preferred delivery method

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Mon 10th Aug 2020
Places available
Was: £1595
Now: £1295
Mon 17th Aug 2020
Places available
£1595
Mon 24th Aug 2020
Places available
£1595
Tue 1st Sep 2020
Places available
£1595
Mon 7th Sep 2020
Places available
£1595
Mon 14th Sep 2020
Places available
£1595
Mon 21st Sep 2020
Places available
£1595
Mon 28th Sep 2020
Places available
£1595
Mon 5th Oct 2020
Places available
£1595
Mon 12th Oct 2020
Places available
£1595
Mon 19th Oct 2020
Places available
£1595
Mon 26th Oct 2020
Places available
£1595
Mon 2nd Nov 2020
Places available
£1595
Mon 9th Nov 2020
Places available
£1595
Mon 16th Nov 2020
Places available
£1595
Mon 23rd Nov 2020
Places available
£1595
Mon 30th Nov 2020
Places available
£1595
Mon 7th Dec 2020
Places available
£1595
Mon 14th Dec 2020
Places available
£1595

Complete the steps below to receive a quote or more information

How will you be funding your training?

Self funding

Company funding

Not sure

Limited Budget?

We understand that people may have limited budgets.

  • To help and support our clients we will provide limited number of 250 daily discount codes.
  • Hurry, they’re first come, first served!
  • If you miss out, enquire to get yourself on the waiting list for the next day!

  Enquire for daily discount code 156  Remaining (Live Counter)

Key points about this course


Duration: 2 Days*

Support: 24/7


Course Information

Course Overview

The ITIL 4 High Velocity IT course gives thorough understanding regarding the methods in which digital organisations and digital operating models works in high velocity environments to the participants, focusing on quick delivery of products and services to achieve high value.

The ITIL 4 Specialist High Velocity IT (HVIT) training course consists of the use of working practices like Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing etc.

The HVIT course also concentrates on the following main ITIL 4 practices:

  • Architecture management
  • Business analysis
  • Deployment management
  • Service validation and testing
  • Software development and management
  • Availability management
  • Capacity and performance management
  • Infrastructure and platform management monitoring and event management
  • Problem management
  • Service continuity management
  • Relationship management
  • Service design
  • Service desk
  • Information security management
  • Risk management

Course Outline

The syllabus of the ITIL 4 Specialist High Velocity IT (HVIT) certificate training courseware consists of:

1. Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT

1.1 Understand the following terms:

  • Digital organisation
  • High-velocity IT
  • Digital transformation
  • IT transformation
  • Digital product
  • Digital technology

1.2 Understand when the transformation to high-velocity IT is desirable and feasible

1.3 Understand the five objectives associated with digital products to achieve:

  • Valuable investments – strategically innovative and effective application of IT
  • Fast development - quick realisation and delivery of IT services and IT-related products
  • Resilient operations - highly resilient IT services and IT-related products
  • Co-created value - effective interactions between service provider and consumer
  • Assured conformance - to governance, risk and compliance (GRC) requirements

2. Understand the digital product lifecycle in terms of the ITIL ‘operating model’

2.1 Understand how high-velocity IT relates to:

  • The four dimensions of service management
  • The ITIL service value system
  • The service value chain
  • The digital product lifecycle

3. Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT

3.1 Understand the following principles, models and concepts:

  • Ethics
  • Safety culture
  • Lean culture
  • Toyota Kata
  • Lean / Agile / resilient / continuous
  • Service-dominant logic
  • Design thinking
  • Complexity thinking

3.2 Know how to use the following principles, models and concepts:

  • Ethics
  • Safety culture
  • Lean culture
  • Toyota Kata
  • Lean / Agile / resilient / continuous
  • Service-dominant logic
  • Design thinking
  • Complexity thinking
  • How the above contribute to:
  • Help get customers’ jobs done
  • Trust and be trusted
  • Continually raise the bar
  • Accept ambiguity and uncertainty
  • Commit to continual learning

4. Know how to contribute to achieving value with digital products

4.1 Know how the service provider ensures valuable investments are achieved.

4.2 Know how to use the following practices to contribute to achieving valuable investments

  • Portfolio management
  • Relationship management

4.3 Know how the service provider ensures fast development is achieved.

4.4 Know how to use the following practices to contribute to achieving fast development

  • Architecture management
  • Business analysis
  • Deployment management
  • Service validation and testing
  • Software development and management

4.5 Know how the service provider ensures resilient operations are achieved.

4.6 Know how to use the following practices to contribute to achieving resilient operations

  • Availability management
  • Capacity and performance management
  • Monitoring and event management
  • Problem management
  • Service continuity management
  • Infrastructure and platform management

4.7 Know how the service provider ensures co-created value is achieved.

4.8 Know how to use the following practices to contribute to achieving co-created value with the service consumer

  • Relationship management
  • Service design
  • Service desk

4.9 Know how the service provider ensures assured conformance is achieved

4.10 Know how to use the following practices to contribute to achieving assured conformance

  • Information security management
  • Risk management

Prerequisites

The ITIL 4 High Velocity IT qualification can be considered as one of the pre-requisites for the designation of ITIL 4 Managing Professional that analyses the practical and technical knowledge of the candidates regarding how to run successful, modern IT-enabled services, teams and workflows.

Audience

This course is suitable for ITIL Managing Professionals (ITIL MPs) and ITIL Strategic Leaders (ITIL SLs), focusing toward delivering high velocity-IT.

Please arrive at the venue at 8:45am.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course is 3 days.
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The price for ITIL® 4 Specialist: High Velocity IT Training certification in the United Kingdom starts from £1395
The Knowledge Academy is the Leading global training provider in the world for ITIL® 4 Specialist: High Velocity IT Training.
Please see our ITIL® Training courses available in the United Kingdom
  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

Why choose TKA logo


Gold Tag

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

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Various delivery methods

Flexible delivery methods are available depending on your learning style.

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Resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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