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Course Information

CCNA Training (Cisco Certified Network Associate) Course Outline

The course consists of five days of training, including hands-on experience with Cisco networking products.

The course covers the following Domains and modules:

Domain 1: Network Fundamentals

  • Module 1: Explain the role and function of network components.
    • Routers
    • L2 and L3 switches
    • Next-generation firewalls and IPS
    • Access points 1.1.e Controllers (Cisco DNA Center and WLC)
    • Endpoints 1.1.g Servers
  • Module 2: Describe characteristics of network topology architectures.
    • Tier 2
    • Tier 3
    • Spine-leaf
    • WAN
    • Small office/home office (SOHO) 1
    • On-premises and cloud
  • Module 3: Compare physical interface and cabling types.
    • Single mode fiber, multimode fiber, copper
    • Connections (Ethernet shared media and point-to-point)
    • Concepts of PoE
  • Module 4: Identify interface and cable issues (collisions, errors, mismatch duplex, and/or speed)
  • Module 5: Compare TCP to UDP
  • Module 6: Configure and verify IPv4 addressing and subnetting.
  • Module 7: Describe the need for private IPv4 addressing.
  • Module 8: Configure and verify IPv6 addressing and prefix.
  • Module 9: Compare IPv6 address types.
    • Global unicast
    • Unique local
    • Link local
    • Anycast
    • Multicast
    • Modified EUI 64
  • Module 10: Verify IP parameters for Client OS (Windows, Mac OS, Linux)
  • Module 11: Describe wireless principles.
    • Nonoverlapping Wi-Fi channels
    • SSID
    • RF
    • Encryption
  • Module 12: Explain virtualization fundamentals (virtual machines)
  • Module 13: Describe switching concepts.
    • MAC learning and aging
    • Frame switching
    • Frame flooding
    • MAC address table

Domain 2: Network Access

  • Module 1: Configure and verify VLANs (normal range) spanning multiple switches.
    • Access ports (data and voice)
    • Default VLAN
    • Connectivity
  • Module 2: Configure and verify interswitch connectivity.
    • Trunk ports
    • 802.1Q
    • Native VLAN
  • Module 3: Configure and verify Layer 2 discovery protocols (Cisco Discovery Protocol and LLDP)
  • Module 4: Configure and verify (Layer 2/Layer 3) EtherChannel (LACP)
  • Module 5: Describe the need for and basic operations of Rapid PVST+ Spanning Tree Protocol and identify basic operations.
    • Root port, root bridge (primary/secondary), and other port names
    • Port states (forwarding/blocking)
    • PortFast benefits
  • Module 6: Compare Cisco Wireless Architectures and AP modes
  • Module 7: Describe physical infrastructure connections of WLAN components (AP, WLC, access/trunk ports, and LAG)
  • Module 8: Describe AP and WLC management access connections (Telnet, SSH, HTTP, HTTPS, console, and TACACS+/RADIUS)
  • Module 9: Configure the components of a wireless LAN access for client connectivity using GUI only such as WLAN creation, security settings, QoS profiles, and advanced WLAN settings. 

Domain 3: IP Connectivity

  • Module 1: Interpret the components of routing table.
    • Routing protocol code
    • Prefix
    • Network mask
    • Next hop
    • Administrative distance
    • Metric
    • Gateway of last resort
  • Module 2: Determine how a router makes a forwarding decision by default.
    • Longest match
    • Administrative distance
    • Routing protocol metric
  • Module 3: Configure and verify IPv4 and IPv6 static routing.
    • Default route
    • Network route
    • Host route
    • Floating static
  • Module 4: Configure and verify single area OSPFv2.
    • Neighbor adjacencies
    • Point-to-point
    • Broadcast (DR/BDR selection)
    • Router ID
  • Module 5: Describe the purpose of first hop redundancy protocol.

Domain 4: IP Services

  • Module 1: Configure and verify inside source NAT using static and pools.
  • Module 2: Configure and verify NTP operating in a client and server mode.
  • Module 3: Explain the role of DHCP and DNS within the network
  • Module 4: Explain the function of SNMP in network operations.
  • Module 5: Describe the use of syslog features including facilities and levels.
  • Module 6: Configure and verify DHCP client and relay.
  • Module 7: Explain the forwarding per-hop behaviour (PHB) for QoS such as classification, marking, queuing, congestion, policing, shaping.
  • Module 8: Configure network devices for remote access using SSH.
  • Module 9: Describe the capabilities and function of TFTP/FTP in the network

Domain 5: Security Fundamentals

  • Module 1: Define key security concepts (threats, vulnerabilities, exploits, and mitigation techniques)
  • Module 2: Describe security program elements (user awareness, training, and physical access control)
  • Module 3: Configure device access control using local passwords.
  • Module 4: Describe security password policies elements, such as management, complexity, and password alternatives (multifactor authentication, certificates, and biometrics)
  • Module 5: Describe remote access and site-to-site VPNs.
  • Module 6: Configure and verify access control lists.
  • Module 7: Configure Layer 2 security features (DHCP snooping, dynamic ARP inspection, and port security)
  • Module 8: Differentiate authentication, authorization, and accounting concepts.
  • Module 9: Describe wireless security protocols (WPA, WPA2, and WPA3)
  • Module 10: Configure WLAN using WPA2 PSK using the GUI.

Domain 6: Automation and Programmability

  • Module 1: Explain how automation impacts network management.
  • Module 2: Compare traditional networks with controller-based networking.
  • Module 3: Describe controller-based and software defined architectures (overlay, underlay, and fabric)
    • Separation of control plane and data plane
    • North-bound and south-bound APIs
  • Module 4: Compare traditional campus device management with Cisco DNA Center enabled device management.
  • Module 5:  Describe characteristics of REST-based APIs (CRUD, HTTP verbs, and data encoding)
  • Module 6: Recognize the capabilities of configuration management mechanisms Puppet, Chef, and Ansible
  • Module 7: Interpret JSON encoded data.

Learning outcomes:

  • Design, install and support business critical network switch, router and VLANs.
  • Implementing, troubleshooting and supporting LAN/WAN networks.
  • Investigate new network technologies to support IT infrastructure.
  • Monitoring and fault finding to manage and resolve major IT incidents.
  • Learn how to handle networking projects as well as providing user support.
  • Manage Cisco Enterprise switching and routing network infrastructure.
  • Gain a deep understanding about Cisco Networking concepts.

Enquire Now to Get Free Advice from The Knowledge Academy CCNA Networking Instructors!

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Who should attend this CCNA Training Course?

This certification is designed for individuals seeking to receive CCNA Routing and Switching certification. This course is also suitable for support technicians involved in the rudimentary installation, operation, and verification of LAN networks.

CCNA (Cisco Certified Network Associate)​ Prerequisites

There are no prerequisites prior to sitting this course - however, candidates will thrive if they possess basic computer literacy and PC Operating skills.

CCNA Training (Cisco Certified Network Associate) Course Overview

The Knowledge Academy is Globally Recognised as the Industry Leader in training Network Engineers. Our "Knowledge Networking Academy” comprises of over 227 leading Network Infrastructure Professionals who on average have more than 19 years of industry recognised Network Engineering Experience. Our instructors have developed a unique teaching style to help aspiring networking engineers to master the art of successfully managing large IT infrastructures. Our highly experienced Network Professionals are recognised in the industry to have the highest rated technical skills by employers. We Train & Develop highly competent network professionals, and most of them go on to work on large scale enterprise projects and command the highest salaries in the industry.    

Our expert trainers and interactive materials will help you to enhance your knowledge of IPv4 and IPv6 networks, ensuring that you become a proficient IT technician and network engineer, able to engage with Cisco networking equipment and environments.

Enterprises are rapidly evolving towards controller-centred architectures, hence the requirement for expert network engineers that are responsive and able to adapt to the ever-changing reliance of businesses on network-dominated platforms. Over the intensive and fully engaging 5-day training course, you will learn how to install, operate, and configure a basic IPv4 and IPv6 network and become familiar with Cisco networking devices. 

CCNA Routing and Switching is a highly sought-after associate certification for a network engineer, administrator, or specialist, as it enables career progression and development of network-centred knowledge.

Enquire Now to Get Free Advice from The Knowledge Academy CCNA Networking Instructors!

What is CCNA?

CCNA (Cisco Certified Network Associate) is an IT certification provided by Cisco which demonstrates the candidate’s ability to set up and maintain several types of networks. There are a few distinct types of CCNA certification based on different job specialisms within the networking field, such as Cloud, Data Center and Security. Associate certifications such as CCNA are intended to provide foundational skills for career professionals with 1-3 years of experience.

Note: The CCNA exam has changed since February 24, 2020, and we deliver the latest updated CCNA Training Course.​

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What's included in this CCNA training course:

  • The Knowledge Academy CCNA Training E-Book
  • Completion Certificate
  • Experienced Instructor 
  • Refreshments 

Please note the CCNA exam is not included in the course and must be book separately through Pearson Vue

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Frequently asked questions


There are no prerequisites for this course - you may find it beneficial to have basic knowledge of computers prior to attending.
No, the Implementing Cisco Networking Devices: Accelerated exam must be booked separately through Pearson VUE.
Your instructor will be an expert in Cisco networking technologies and will help to guide you through the interactive fundamentals of networking
Please arrive at the venue at 8:45 am.
The price for CCNA Training (Cisco Certified Network Associate) certification in the United Kingdom starts from £1795
The Knowledge Academy is the Leading global training provider in the world for CCNA Training (Cisco Certified Network Associate).
Please see our CCNA Training courses available in the United Kingdom

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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Complete IT Network Engineer Package

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3 courses
Included courses:

CompTIA Server+ Certification£2495

CompTIA Network+ Certification£2495

CCNA Training (Cisco Certified Network Associate)£2495

Total without package:  £7485

Package price:  £4495 (Save £2990)

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