CompTIA Certification Training Courses - United Kingdom

CompTIA Network+ Training Course Outline

Module 1: Comparing OSI Model Network Functions

• Compare and Contrast OSI Model Layers
• Configure SOHO Networks

Module 2: Deploying Ethernet Cabling

• Summarise Ethernet Standards
• Summarise Copper Cabling Types
• Summarise Fiber Optic Cabling Types
• Deploy Ethernet Cabling

Module 3: Deploying Ethernet Switching

• Deploy Networking Devices
• Explain Network Interfaces
• Deploy Common Ethernet Switching Features

Module 4: Troubleshooting Ethernet Networks

• Explain Network Troubleshooting Methodology
• Troubleshoot Common Cable Connectivity Issues

Module 5: Explaining IPv4 Addressing

• Explain IPv4 Addressing Schemes
• Explain IPv4 Forwarding
• Configure IP Networks and Subnets

Module 6: Supporting IPv4 and IPv6 Networks

• Use Appropriate Tools to Test IP Configuration
• Troubleshoot IP Networks
• Explain IPv6 Addressing Schemes

Module 7: Configuring and Troubleshooting Routers

• Compare and Contrast Routing Concepts
• Compare and Contrast Dynamic Routing Concepts
• Install and Troubleshoot Routers

Module 8: Explaining Network Topologies and Types

• Explain Network Types and Characteristics
• Explain Tiered Switching Architecture
• Explain Virtual LANs

Module 9: Explaining Transport Layer Protocols

• Compare and Contrast Transport Protocols
• Use Appropriate Tools to Scan Network Ports

Module 10: Explaining Network Services

• Explain the Use of Network Addressing Services
• Explain the Use of Name Resolution Services
• Configure DNS Services

Module 11: Explaining Network Applications

• Explain the Use of Web, File/Print, and Database Services
• Explain the Use of Email and Voice Services

Module 12: Ensuring Network Availability

• Use of Network Management Services
• Use Event Management to Ensure Network Availability
• Use Performance Metrics to Ensure Network Availability

Module 13: Common Security Concepts

• Common Security Concepts
• Authentication Methods

Module 14: Supporting and Troubleshooting Secure Networks

• Compare and Contrast Security Appliances
• Troubleshoot Service and Security Issues

Module 15: Deploying and Troubleshooting Wireless Networks

• Summarise Wireless Standards
• Install Wireless Networks
• Troubleshoot Wireless Networks
• Configure and Troubleshoot Wireless Security

Module 16: Comparing WAN Links and Remote Access Methods

• WAN Provider Links
• Compare and Contrast Remote Access Methods

Module 17: Organisational and Physical Security Concepts

• Organisational Documentation and Policies
• Physical Security Methods
• Compare and Contrast Internet of Things Devices

Module 18: Disaster Recovery and High Availability Concepts

• Explain Disaster Recovery Concepts
• Explain High Availability Concepts

Module 19: Applying Network Hardening Techniques

• Compare and Contrast Types of Attacks
• Apply Network Hardening Techniques

Module 20: Summarising Cloud and Datacenter Architecture

• Summarise Cloud Concepts
• Virtualisation and Storage Area Network Technologies
• Datacentre Network Architecture

CompTIA Security+ Certification Course Outline

Module 1: Comparing Security Roles and Security Controls

• Compare and Contrast Information Security Roles
• Compare and Contrast Security Control and Framework Types

Module 2: Explaining Threat Actors and Threat Intelligence

• Threat Actors and Threat Intelligence
• Threat Actor Types and Attack Vectors
• Threat Intelligence Sources

Module 3: Performing Security Assessments

• Assess Organisational Security with Network Reconnaissance Tools
• Security Concerns with General Vulnerability Types
• Summarise Vulnerability Scanning Techniques
• Penetration Testing Concepts

Module 4: Identifying Social Engineering and Malware

• Identifying Social Engineering and Malware
• Compare and Contrast Social Engineering Techniques
• Analyse Indicators of Malware-Based Attacks

Module 5: Summarising Basic Cryptographic Concepts

• Basic Cryptographic Concepts
• Compare and Contrast Cryptographic Ciphers
• Cryptographic Modes of Operation
• Cryptographic Use Cases and Weaknesses
• Other Cryptographic Technologies

Module 6: Implementing Public Key Infrastructure

• Implementing Public Key Infrastructure
• Implement Certificates and Certificate Authorities
• Implement PKI Management

Module 7: Implementing Authentication Controls

• Implementing Authentication Controls
• Authentication Design Concepts
• Implement Knowledge-Based Authentication

Module 8: Implementing Identity and Account Management Controls

• Implementing Identity and Account Management Controls
• Implement Identity and Account Types
• Implement Authorisation Solutions
• Explain the Importance of Personnel Policies

Module 9: Implementing Authentication Controls

• Implement Secure Network Designs
• Business Workflows and Network Architecture
• Implement Secure Switching and Routing
• Implement Secure Wireless Infrastructure
• Implement Load Balancers

Module 10: Implementing Network Security Appliances

• Implement Firewalls and Proxy Servers
• Implement Network Security Monitoring

Module 11: Implementing Secure Network Protocols

• Implement Secure Network Operations Protocols
• Implement Secure Application Protocols
• Implement Secure Remote Access Protocols

Module 12: Implementing Host Security Solutions

• Implement Secure Firmware
• Implement Endpoint Security
• Explain Embedded System Security Implications

Module 13: Implementing Secure Mobile Solutions

• Implement Mobile Device Management
• Implement Secure Mobile Device Connections

Module 14: Summarising Secure Application Concepts

• Analyse Indicators of Application Attacks
• Analyse Indicators of Web Application Attacks
• Summarise Secure Coding Practices
• Implement Secure Script Environments
• Summarise Deployment and Automation Concepts

Module 15: Implementing Secure Cloud Solutions

• Summarise Secure Cloud and Virtualisation Services
• Implementing Secure Cloud Solutions
• Apply Cloud Security Solutions
• Summarise Infrastructure as Code Concepts

Module 16: Data Privacy and Protection Concepts

• Privacy and Data Sensitivity Concepts
• Privacy and Data Protection Controls

Module 17: Performing Incident Response

• Summarise Incident Response Procedures
• Utilise Appropriate Data Sources for Incident Response
• Apply Mitigation Controls

Module 18: Explaining Digital Forensics

• Key Aspects of Digital Forensics Documentation
• Key Aspects of Digital Forensics Evidence Acquisition

Module 19: Summarising Risk Management Concepts

• Risk Management Processes and Concepts
• Business Impact Analysis Concepts

Module 20: Implementing Cybersecurity Resilience

• Implement Redundancy Strategies
• Implement Backup Strategies
• Implement Cybersecurity Resiliency Strategies

Module 21: Explaining Physical Security

• Importance of Physical Site Security Controls
• Importance of Physical Host Security Controls

CompTIA Server+ Certification Outline

Module 1: Understanding Server Administration Concepts

• Server Administration Concepts
• Understand Troubleshooting Methods
• Manage Licenses

Module 2: Virtualisation and Cloud Computing

• Introduction to Virtualisation Concepts
• Understanding Cloud Concepts
• Understand On-Premises Versus Cloud Deployments

Module 3: Physical and Network Security Concepts

• Introduction to Physical Security Concepts
• Understand Network Security Groups

Module 4: Managing Physical Assets

• Understand Asset Management Concepts
• Manage Documentation

Module 5: Managing Server Hardware

• Manage the Physical Server
• Administer the Server and Storage
• Troubleshoot Server Hardware

Module 6: Configuring Storage Management

• Manage Storage
• Troubleshoot Storage

Module 7: Installing and Configuring an OS

• Install an Operating System
• Configure Storage
• Configure Network Settings
• Use Scripts to Configure Servers

Module 8: Troubleshooting OS, Application, and Network Configurations

• Troubleshoot an OS and Applications
• Troubleshoot Network Configurations

Module 9: Managing Post-Installation Administration Tasks

• Understand Secure Administration Practices
• Manage Server Functions
• Configure Server Hardening

Module 10: Managing Data Security

• Understand Data Security Concepts
• Manage Data Security
• Troubleshoot Data Security

Module 11: Managing Service and Data Availability

• Manage Data Backup and Restore
• Manage High Availability
• Manage Disaster Recovery

Module 12: Decommissioning Servers

• Decommission Servers

CompTIA CySA+ Certification​ Course Outline

Module 1: Importance of Security Controls and Security Intelligence

• Identify Security Control Types
• Explain the Importance of Threat Data and Intelligence

Module 2: Utilising Threat Data and Intelligence

• Classify Threats and Threat Actor Types
• Utilise Attack Frameworks and Indicator Management
• Utilise Threat Modelling and Hunting Methodologies

Module 3: Analysing Security Monitoring Data

• Analyse Network Monitoring Output
• Analyse Appliance Monitoring Output
• Analyse Endpoint Monitoring Output
• Analyse Email Monitoring Output

Module 4: Collecting and Querying Security Monitoring Data

• Configure Log Review and SIEM Tools
• Analyse and Query Logs and SIEM Data

Module 5: Utilising Digital Forensics and Indicator Analysis Techniques

• Identify Digital Forensics Techniques
• Analyse Network-related IoCs
• Analyse Host-related IoCs
• Analyse Application-Related IoCs
• Analyse Lateral Movement and Pivot IoCs

Module 6: Applying Incident Response Procedures

• Explain Incident Response Processes
• Apply Detection and Containment Processes
• Apply Eradication, Recovery, and Post‑Incident Processes

Module 7: Applying Risk Mitigation and Security Frameworks

• Apply Risk Identification, Calculation, and Prioritisation Processes
• Explain Frameworks, Policies, and Procedures

Module 8: Performing Vulnerability Management

• Analyse Output from Enumeration Tools
• Configure Infrastructure Vulnerability Scanning Parameters
• Analyse Output from Infrastructure Vulnerability Scanners
• Mitigate Vulnerability Issues

Module 9: Applying Security Solutions for Infrastructure Management

• Apply Identity and Access Management Security Solutions
• Apply Network Architecture and Segmentation Security Solutions
• Explain Hardware Assurance Best Practices
• Explain Vulnerabilities Associated with Specialised Technology

Module 10: Understanding Data Privacy and Protection

• Identify Non-Technical Data and Privacy Controls
• Identify Technical Data and Privacy Controls

Module 11: Applying Security Solutions for Software Assurance

• Mitigate Software Vulnerabilities and Attacks
• Mitigate Web Application Vulnerabilities and Attacks
• Analyse Output from Application Assessments

Module 12: Applying Security Solutions for Cloud and Automation

• Identify Cloud Service and Deployment Model Vulnerabilities
• Explain Service-Oriented Architecture
• Analyse Output from Cloud Infrastructure Assessment Tools
• Compare Automation Concepts and Technologies

CompTIA PenTest+ Certification Course Outline

Module 1: Introduction to Ethical Hacking and Penetration Testing

• Understanding Ethical Hacking and Penetration Testing
• What is the Difference Between Ethical Hacking and Nonethical Hacking?
• Understanding the Current Threat Landscape
• Exploring Penetration Testing Methodologies
• Penetration Testing Methods

Module 2: Planning and Scoping a Penetration Testing Assessment

• Explaining the Importance of the Planning and Preparation Phase
• Understanding the Legal Concepts of Penetration Testing
• Learning How to Scope a Penetration Testing Engagement Properly
• Learning the Key Aspects of Compliance-Based Assessments

Module 3: Information Gathering and Vulnerability Identification

• Understanding Information Gathering and Reconnaissance
• Understanding the Art of Performing Vulnerability Scans
• Understanding How to Analyse Vulnerability Scan Results

Module 4: Social Engineering Attacks

• Understanding Social Engineering Attacks
• Phishing
• Pharming
• Malvertising
• Spear Phishing
• SMS Phishing
• Voice Phishing
• Whaling
• Elicitation, Interrogation, and Impersonation (Pretexting)
• Social Engineering Motivation Techniques Shoulder Surfing
• USB Key Drop and Social Engineering

Module 5: Exploiting Wired and Wireless Networks

• Exploiting Network-Based Vulnerabilities
• Exploiting Wireless and RF-Based Attacks and Vulnerabilities

Module 6: Exploiting Application-Based Vulnerabilities

• Overview of Web Applications for Security Professionals
• How to Build Your Own Web Application Lab
• Exploiting Authentication-Based Vulnerabilities
• Exploiting Authorisation-Based Vulnerabilities
• Understanding Cross-Site Scripting (XSS) Vulnerabilities
• Understanding Cross-Site Request Forgery Attacks
• Understanding Clickjacking
• Exploiting Security Misconfigurations
• Exploiting File Inclusion Vulnerabilities
• Exploiting Insecure Code Practices

Module 7: Exploiting Local Host and Physical Security Vulnerabilities

• Exploiting Local Host Vulnerabilities
• Understanding Physical Security Attacks

Module 8: Performing Post-Exploitation Techniques

• Maintaining Persistence After Compromising a System
• Understanding How to Perform Lateral Movement
• Understanding How to Cover Your Tracks and Clean Up Systems After a Penetration Testing Engagement

Module 9: Penetration Testing Tools

• Understanding the Different Use Cases of Penetration Testing Tools and
• How to Analyse Their Output
• Penetration Testing–Focused Linux Distributions
• Common Tools for Reconnaissance and Enumeration
• Encapsulation and Tunnelling Using DNS and Other Protocols Like NTP
• Common De-compilation, Disassembling, and Debugging Tools
• Leveraging Bash, Python, Ruby, and PowerShell in Penetration Testing Engagements

Module 10: Understanding How to Finalise a Penetration Test

• Explaining Post-Engagement Activities
• Surveying Report Writing Best Practices
• Understanding the Importance of a Quality Report
• Discussing Best Practices of Writing a Penetration Testing Report
• Understanding Report Handling and Communications Best Practices

CompTIA Cloud+ Certification Training Course Outline

Module 1: Understanding Cloud Concepts

• Recognise Cloud Concepts
• Recognise Cloud Terms
• Understand the Troubleshooting Methodology

Module 2: Planning and Designing a Cloud Environment

• Meet Cloud Business Requirements
• Design Capacity Planning and Requirements

Module 3: Administering Cloud Resources

• Managing Cloud Administration
• Manage Compute Resources in the Cloud
• Manage Memory Resources

Module 4: Managing Cloud Storage

• Understand Cloud Storage Types
• Configure Cloud Storage Solutions
• Configure Cloud Storage Protocols and RAID

Module 5: Managing Networks in the Cloud

• Deploying Cloud Network Services
• Identify Cloud Network Infrastructure Components

Module 6: Securing and Troubleshooting Networks in the Cloud

• Secure a Network in a Cloud Environment
• Troubleshooting Cloud Connectivity

Module 7: Managing Cloud Migrations and Troubleshooting Cloud Deployments

• Managing Cloud Migrations
• Troubleshoot Cloud Deployment and Migration Issues

Module 8: Managing Cloud Automation and Orchestration

• Understand Cloud Automation and Orchestration Techniques
• Troubleshoot Automation and Orchestration in the Cloud

Module 9: Understanding Cloud Security Concepts

• Administer Identity and Access Management in the Cloud
• Manage Cloud Operating System and Application Security
• Manage Data Security and Compliance in the Cloud

Module 10: Managing Cloud Security

• Implement Security Measures in the Cloud Domain
• Troubleshoot Cloud Security

Module 11: Managing Cloud Performance

• Operate Efficiently in the Cloud
• Accomplish Cloud Operations Tasks
• Optimise Cloud Resources
• Troubleshoot Common Cloud Performance Problems

Module 12: Managing Maintenance in the Cloud

• Configure Logs, Monitoring, and Alerting for Cloud Services
• Manage Backup and Restore in the Cloud

Module 13: Implementing High Availability and Disaster Recovery in the Cloud

• Understand High Availability and Scaling in the Cloud
• Manage Disaster Recovery in the Cloud
• Incident Response

CompTIA Advanced Security Practitioner (CASP+)​ Course Outline

Module 1: Performing Risk Management Activities

• Explain Risk Assessment Methods
• Summarise the Risk Life Cycle
• Assess and Mitigate Vendor Risk

Module 2: Governance and Compliance Strategies

• Identifying Critical Data Assets
• Compare and Contrast Regulation, Accreditation, and Standards
• Explain Legal Considerations and Contract Types

Module 3: Implementing Business Continuity and Disaster Recovery

• Explain the Role of Business Impact Analysis
• Assess Disaster Recovery Plans
• Explain Testing and Readiness Activities

Module 4: Identifying Infrastructure Services

• Explain Critical Network Services
• Explain Defensible Network Design
• Implement Durable Infrastructures

Module 5: Performing Software Integration

• Explain Secure Integration Activities
• Assess Software Development Activities
• Analyse Access Control Models and Best Practices
• Analyse Development Models and Best Practices

Module 6: Virtualisation, Cloud, and Emerging Technology

• Explain Virtualisation and Cloud Technology
• Explain Emerging Technologies

Module 7: Exploring Secure Configurations and System Hardening

• Analyse Enterprise Mobility Protections
• Implement Endpoint Protection

Module 8: Security Considerations of Cloud and Specialised Platforms

• Understand Impacts of Cloud Technology Adoption
• Explain Security Concerns for Sector-Specific Technologies

Module 9: Implementing Cryptography

• Implementing Hashing and Symmetric Algorithms
• Implementing Appropriate Asymmetric Algorithms and Protocols

Module 10: Implementing Public Key Infrastructure (PKI)

• Analyse Objectives of Cryptography and Public Key Infrastructure (PKI)
• Implementing Appropriate PKI Solutions

Module 11: Threat and Vulnerability Management Activities

• Explore Threat and Vulnerability Management Concepts
• Explain Vulnerability and Penetration Test Methods
• Explain Technologies Designed to Reduce Risk

Module 12: Developing Incident Response Capabilities

• Analysing and Mitigating Vulnerabilities
• Identifying and Responding to Indicators of Compromise
• Exploring Digital Forensic Concepts

CompTIA Linux+ Certification Course Outline

Module 1: Performing Basic Linux Tasks

• Identify the Linux Design Philosophy
• Enter Shell Commands
• Get Help with Linux

Module 2: Managing Users and Groups

• Assume Superuser Privileges
• Create, Modify, and Delete Users
• Create, Modify, and Delete Groups
• Querying Users and Groups
• Configure Account Profiles

Module 3: Managing Permissions and Ownership

• Modify File and Directory Permissions
• Modify File and Directory Ownership
• Configure Special Permissions and Attributes
• Troubleshoot Permissions Issues

Module 4: Managing Storage

• Create Partitions
• Manage Logical Volumes
• Mount File Systems
• Manage File Systems
• Navigate the Linux Directory Structure
• Troubleshoot Storage Issues

Module 5: Managing Files and Directories

• Create and Edit Text Files
• Search for Files
• Perform Operations on Files and Directories
• Process Text Files
• Manipulate File Output

Module 6: Managing Kernel Modules

• Explore the Linux Kernel
• Install and Configure Kernel Modules
• Monitor Kernal Modules

Module 7: Managing the Linux Boot Process

• Configure Linux Boot Components
• Configure GRUB 2

Module 8: Managing System Components

• Configure Localisation Options
• Configure GUIs
• Manage Services
• Troubleshoot Process Issues
• Troubleshoot CPU and Memory Issues

Module 9: Managing Devices

• Identify the Types of Linux Devices
• Configure Devices
• Monitor Devices
• Troubleshoot Hardware Issues

Module 10: Managing Networking

• Identify TCP/IP Fundamentals
• Identify Linux Server Roles
• Connect to a Network
• Configure DHCP and DNS Client Services
• Configure Cloud and Virtualisation Technologies
• Troubleshoot Networking Issues

Module 11: Managing Packages and Software

• Identify Package Managers
• Manage RPM Packages with YUM
• Manage Debian Packages With APT
• Configure Repositories
• Acquire Software
• Build Software from Source Code
• Troubleshoot Software Dependency Issues

Module 12: Securing Linux Systems

• Implement Cybersecurity Best Practices
• Implement Identity and Access Management Methods
• Configure SELinux or AppArmor
• Configure Firewalls
• Implement Logging Services
• Back Up, Restore, and Verify Data

Module 13: Working with Bash Scripts

• Customise the Bash Shell Environment
• Identify Scripting and Programming Fundamentals
• Write and Execute a Simple Bash Script
• Incorporate Control Statements in Bash Scripts

Module 14: Automating Tasks

• Schedule Jobs
• Implement Version Control Using Git
• Identify Orchestration Concepts

Module 15: Installing Linux

• Prepare for Linux Installation
• Perform the Installation

CompTIA Project+ Certification Training Course Outline

Module 1: Preparing for the Project

• Understand Project Management Basics
• Develop the Business Case
• Identify Project Characteristics

Module 2: Selecting the Project Framework

• Identify Project Methodologies
• Compare Agile and Waterfall Projects

Module 3: Initiating the Project

• Build a Project Team
• Prepare Project Initiation Documents

Module 4: Facilitating Effective Meetings

• Lead Effective Meetings
• Use Project Management Tools
• Create a Communication Plan

Module 5: Implementing Solution Design

• Create a Solution Design Document
• Evaluate IT Infrastructure Needs

Module 6: Managing Resources

• Describe the Resource Life Cycle
• Conduct a Needs Assessment

Module 7: Managing Risk

• Identify and Analyse Risk
• Treat and Monitor Risk

Module 8: Creating a Project Schedule

• Define Units of Work
• Sequence the Activities

Module 9: Creating a Project Plan

• Refine the Timeline
• Establish Project Baselines
• Create a Quality Assurance Plan

Module 10: Procuring Solutions

• Compare Procurement Options
• Evaluate and Select Vendors

Module 11: Managing Project Execution

• Document Progress
• Communicate Progress

Module 12: Managing Issues and Changes

• Resolve Issues
• Control Changes

Module 13: Managing Performance

• Measure Performance
• Maintain the Project Schedule

Module 14: Wrapping Up the Project

• Prepare for Project Closure
• Close the Project

CompTIA ITF+ Certification Course Outline

Module 1: Using Computers

• Introduction to Computing Devices
  • Information Technology
  • Personal Computers (PC)
  • Mobile and IoT Devices
• Using a Workstation
  • Setting up a PC System
  • Ergonomic Concepts
  • Navigating an OS
  • Using Input Devices
  • Icons and Windows
• Using an Operating System (OS)
  • Functions of an OS
  • Types of Operating System
  • Virtualisation
  • Microsoft Windows
  • Apple macOS and iOS
  • Linux, Chrome, and Android
  • Windows Settings and Control Panel
  • File Explorer
  • Using a Web Browser
• Managing an Operating System (OS)
  • Management Interfaces
  • Process and Service Management
  • Memory and Disk Management
  • Command-Line Interfaces
  • Access Control and Protection
• Troubleshooting and Support
  • Support and Troubleshooting
  • Identifying the Problem
  • Understanding and Resolving the Problem
  • Troubleshooting PC Issues
  • Getting Support and Using a Search Engine

Module 2: Using Apps and Databases

• Using Data Types and Units
  • Notational Systems
  • Units of Measure
  • Data Types
  • Data Representation
  • Value of Data
  • Intellectual Property
  • Data-Driven Business Decisions
• Using Apps
  • Installing Applications
  • Application Management
  • Managing Software Licensing
  • Productivity Software
  • Collaboration Software
  • Business Software
• Programming and App Development
  • Programming Logic
  • Programming Languages
  • Programming Concepts
  • Application Platforms and Delivery
• Using Databases
  • Relational Methods
  • Database Access Methods
  • Application Architecture Models

Module 3: Using Computer Hardware

• System Components
  • Selecting a Computer
  • Motherboard Components
  • Processors
  • Expansion Bus
  • System Cooling 
  • BIOS and UEFI System Firmware
• Using Device Interfaces
  • Computer Connector Types
  • USB and Firewire
  • Graphic Card
  • Graphic Device Interfaces +
  • Configuring Peripherals
  • Bluetooth and NFC
  • Networking Interfaces
• Using Peripheral Devices
  • Installing and Uninstalling
  • Peripherals
  • Display Devices
  • Display Settings
  • Multimedia Ports and Devices
  • Printer Types
  • Installing and Configuring a Printer
  • Scanners and Cameras
• Using Storage Devices
  • System Memory
  • Mass Storage Devices
  • Optical Discs and Drives
  • Flash Memory Devices
• Using File Systems
  • File Management System
  • Folders and Directories
  • Files
  • File Attributes and Permissions
  • Searching for Folders and Files
  • File Types and Extensions

Module 4: Using Networks

• Networking Concepts
  • Network Components
  • TCP/IP
  • Internet Protocol
  • Address Resolution Protocol
  • DNS and URLs
  • Internet Application Services
• Connecting to a Network
  • Internet Service Types
  • Wireless Internet Services
  • Setting Up a Wireless Network
• Secure Web Browsing
  • Safe Browsing Practices
  • Managing Cookies and PII
  • Configuring Browser Security
  • Digital Certificates and Anti-phishing
  • Enabling a Firewall
• Using Shared Storage
  • Local Network Storage Types
  • Windows File Sharing
  • Hosted Sharing and Storage Backups
  • Windows Backup
• Using Mobile Devices
  • Introduction to Using a Mobile Device
  • Mobile Applications and App Stores
  • Network Connectivity
  • Email Configuration
  • Synchronisation and Data Transfer

Module 5: Security Concepts

• Security Concerns
  • Computer Security Basics
  • Social Engineering
  • Business Continuity and Disaster Recovery
• Best Practices
  • Securing Devices Malware
  • Preventing Malware Infections Spam
  • Open-Source Software and Patch Management
• Using Access Controls
  • Access Controls
  • User Account Types
  • Authentication Factors
  • Uses of Encryption
  • Password Cracking and Management
• Behavioural Security Concepts
  • Policies and Procedures
  • Handling Confidential Information
  • Acceptable Use Policies
  • Expectations of Privacy

CompTIA Certification Course Outline

Domain 1: Planning Prior to the Course

• Evaluating Learners’ Needs
• Managing the Technical Classroom

Domain 2: Methods for Effective Instruction

• Engaging Learners Through Instructional Methods
• Managing Instructional Materials

Domain 3: Establishing Instructor Credibility and Maintaining Communications

• Instructing with Confidence
• Leading a Successful Class

Domain 4: Lead Group Facilitation

• Managing Learner-Centered Instruction
• Promoting Learner Engagement
• Motivating Adult Learners

Domain 5: Evaluate the Training Event

• Evaluating Learner Competencies
• Evaluating Instructor and Course Performance

CompTIA Data+ Course Outline

Module 1: Identifying Basic Concepts of Data Schemas

• Identify the Key Differences Between Relational and Non-Relational Databases
  • Relational Databases
  • Non-Relational Databases

Lab: Navigating and Understanding Database Design

• Identify the Way We Use Tables, Primary Keys, and Normalisation
  • Normalisation
  • Normalising Data
  • Relationships in Data
  • Types of Relationships
  • Referential Integrity
  • Denormalisation

Module 2: Understanding Different Data Systems

• Describe Types of Data Processing and Storage Systems
  • Types of Data Processing
  • Source Systems
  • Data Warehouses and Data Marts
  • Schemas Used in Data Warehousing
  • Fact Table
  • Dimension Table
  • Star Schema
  • Snowflake Schema
  • Data Lakes and Lakehouses
• Explain How Data Changes
  • Overview of Slowly Changing Dimensions
  • Impact of Slowly Changing Dimensions

Module 3: Understanding Data Types and Characteristics of Data

• Understand Types of Data
  • Quantitative Data
  • Qualitative Data
  • Why do the Data Types Matter?
• Break Down the Field Data Types
  • Introduction to Field Data Types
  • Text/Alphanumeric Field Data Types
  • Date Data Type
  • Number Date Types
  • Currency Data Type
  • Boolean Data Type
  • Data Type Conversion

Lab: Understanding Data Types and Conversion

Lab: Understanding Data Structure and Types and Using Basic Statements

Module 4: Comparing and Contrasting Different Data Structures, Formats, and Markup Languages

• Differentiate Between Structured Data and Unstructured Data
  • Structured Data
  • Unstructured Data
• Recognise Different File Formats
  • Delimited Files
  • Why We Use Delimited Files?
  • Flat Files
  • File Extensions

Lab: Working with Different File Formats

• Understand the Different Code Languages Used for Data
  • Structured Query Language (SQL)
  • Structured Hyper Text Markup Language (HTML)
  • Extensible Markup Language (XML)
  • JavaScript Object Notation (JSON)

Module 5: Explaining Data Integration and Collection Methods

• Understand the Processes of Extracting, Transforming, and Loading Data
  • Extracting Data
  • Transforming Data
  • Loading Data
  • Full Load and Delta Load
  • Extract, Load, Transform (ELT)
• Explain API/Web Scraping and Other Collection Methods
  • Application Programming Interface (API)
  • Web Services
  • Web Scraping
  • Machine Data
• Collect and Use Public Data
  • Overview of Public and Publicly-Available Data
  • Finding Public and Publicly-Available Data

Lab: Using Public Data

• Use and Collect Survey Data
  • Considerations for Using Surveys
  • Question Design
  • Types of Survey Answers

Module 6: Identifying Common Reasons for Data Cleansing and Profiling Datasets

• Learn to Profile Data
  • Steps of Data Profiling
  • Data Profiling Tools and Techniques

Lab: Profiling Data Sets

• Address Redundant and Duplicated Data
  • Redundant Data
  • Duplicated Data
  • Unnecessary Fields

Lab: Addressing Redundant and Duplicated Data

• Work with Missing Values
  • Causes of Null Values
  • Filtering Null Values
  • Replacing Missing Values

Lab: Addressing Missing Values

• Address Invalid Data
  • Identifying Invalid Data
  • Removing Invalid Data
  • Replacing Invalid Data with Valid Data
• Convert Data to Meet Specifications
  • Data That Does Not Meet Specifications
  • Converting Data Types

Lab: Preparing Data for Use

Module 7: Executing Different Data Manipulation Techniques

• Recode Data and Derived Variables
  • Recoding Numerical and Categorical Data
  • Derived Variables
  • Imputing Values
  • Reduction in Data Sets
  • Masking Values

Lab: Recoding Data

• Transpose and Append Data
  • Transposing Data
  • Appending Data
• Query Data
  • Querying Data
  • Types of Joins

Lab: Working with Queries and Join Types

Module 8: Explain Common Techniques for Data Manipulation and Optimisation

• Use Functions to Manipulate Data
  • Text Functions
  • Text Functions - Left, Right, Mid
  • Text Functions - Upper, Lower, and Proper
  • Combining Data Fields
  • Parsing Strings for Information
  • Date Functions
  • Logical Functions and Conditional Formatting
  • Aggregation and the Basic Types of Aggregate Functions
  • System Functions
• Use Common Techniques for Query Optimisation
  • Filtering Data
  • Parameterisation
  • Indexing Data
  • Temporary Tables
  • Sub Querying and Subsets of Information
  • Query Execution Plan

Lab: Building Queries and Transforming Data

Module 9: Applying Descriptive Statistical Methods

• Use Measures of Central Tendency
  • Measures of Central Tendency Overview
  • Mean
  • Median
  • Mode

Lab: Using the Measures of Central Tendency

• Use Measures of Dispersion
  • Overview of the Measures of Dispersion
  • Range of Data
  • Standard Deviation
  • Z-Scores
  • Distribution of a Data Set

Lab: Using the Measures of Variability

• Use Frequencies and Percentages
  • Frequency
  • Percentage Difference
  • Percentage Change

Module 10: Describing Key Analysis Techniques

• Get Started with Analysis
  • Research Questions
  • Sample Research Questions
  • Data Sources and Collection Methods
  • Observations
• Recognise Types of Analyses
  • Exploratory Analysis
  • Performance Analysis
  • Gap Analysis
  • Trend Analysis
  • Link Analysis

Module 11: Understanding the Use of Different Statistical Methods

• Understand the Importance of Statistical Tests
  • Confidence Intervals
  • T-Tests and P-Values
• Break Down the Hypothesis Test
  • Null Hypothesis
  • Understanding the Results of Hypothesis Testing
• Understand Tests and Methods to Determine Relationships Between Variables
  • Chi-Square
  • Chi-Square Tests
  • Simple Linear Regression
  • Correlation
  • Use Excel to Apply Statistical Methods

Lab: Analysing Data

Module 12: Using the Appropriate Type of Visualisation

• Use Basic Visuals
  • Pie Chart
  • Treemaps
  • Column and Bar Charts
  • Line Graphs

Lab: Building Basic Visuals to Make Visual Impact

• Build Advanced Visuals
  • Stacked Column/Bar Charts
  • Line Graphs with Multiple Lines
  • Combination Charts
  • Scatter Plots
  • Bubble Charts
  • Histograms
  • Waterfall Charts
• Build Maps with Geographical Data
  • Preparing Geo Fields for Mapping
  • Geographic Maps

Lab: Building Maps with Geographical Data

• Use Visuals to Tell a Story
  • Heat Maps
  • Word Clouds
  • Infographics

Lab: Using Visuals to Tell a Story

Module 13: Expressing Business Requirements in a Report Format

• Consider Audience Needs When Developing a Report
  • Audience
  • Consumer Types
• Describe Data Source Considerations for Reporting
  • Documenting the Source Data
  • Determining Access to Data
  • Developing Views of the Data
  • Data Fields and Attributes
• Describe Considerations for Delivering Reports and Dashboards
  • Determining How Visuals Will Be Viewed
  • Determining How Data Will Be Delivered
  • Frequency of Reporting
  • Recurring Reports
• Develop Reports or Dashboards
  • Visualisation Layouts
  • Mock-up and Wireframing for Design
  • Types of Visuals
  • Types of Dashboard Navigation
• Understand Ways to Sort and Filter Data
  • Sorting Data
  • Filter Methods for Visuals
  • Filtering by Date Ranges

Lab: Filtering Data

Module 14: Designing Components for Reports and Dashboards

• Design Elements for Reports/Dashboards
  • Branding Guidelines
  • Appropriate Colour Schemes
  • Appropriate Fonts and Layout
  • Naming Conventions

Lab: Designing Elements for Dashboards

• Utilise Standard Elements
  • Standard Information and Formatting Elements for Reports
  • Other Special Fields
  • Watermarks
  • Important Dates
• Create a Narrative and Other Written Elements
  • Narrative
  • Instructions for Using the Report/Dashboard
  • Other Supporting Materials
• Understand Deployment Considerations
  • Techniques for Dashboard Optimisation
  • Expand and Collapse Options for Information
  • Drill Through
  • Tooltips
  • Other Considerations
  • Deploy to Production

Module 15: Distinguish Different Report Types

• Understand How Updates and Timing Affect Reporting
  • Static Vs Dynamic Reports
  • Point-in-Time Reporting
  • Real-Time Reporting
• Differentiate Between Types of Reports
  • Operational and Compliance Reports
  • Tactical and Research-Driven Reporting
  • Ad-Hoc Reporting
  • Self-Service Reporting

Lab: Building an Ad Hoc Report

Lab: Visualising Data

Module 16: Summarising the Importance of Data Governance

• Define Data Governance
  • Lifecycle of Data
  • Roles Within a Data Governance Team
  • Jurisdiction Requirements
  • Regulations and Compliance
  • Data Classifications
• Understanding Access Requirements and Policies
  • Data Use Agreements
  • Release Approvals
  • Data Retention and Destruction Policies
• Understand Security Requirements
  • Data Processing
  • Data Transmission
  • Data Encryption
  • De-Identification and Masking of Data
  • Data Breaches
  • Data Access
  • Saving Data Files and Storage Types

Lab: Building Basic Visuals to Make Visual Impact

• Understanding Entity Relationship Requirements
  • Entity Relationship Models
  • Record Linkage Restrictions
  • Data Constraints

Module 17: Applying Quality Control to Data

• Describe Characteristics, Rules, and Metrics of Data Quality
  • Reasons to Check Data Quality
  • Understanding Quality
  • Rules and Metrics for Data Quality
• Identify Reasons to Quality Check Data and Methods of Data Validation
  • Data Validation Methods
  • Automated Validation
  • Data Verification Methods

Module 18: Explaining Master Data Management

• Explain the Basics of Master Data Management
  • Master Data Management
  • Benefits of Master Data Management
  • Reasons for Master Data Management
  • Master Data Management Vs Data Warehouse
• Describe Master Data Management Processes
  • Consolidation of Multiple Data Fields
  • Field Standardisation
  • Data Dictionary

CompTIA Cloud Essentials+ Certification Course Outline

Module 1: Understanding Cloud Computing Concepts

• Understand Basic Cloud Concepts and Terms
  • Cloud Computing
  • Cloud Service Models
  • Cloud Components and Clients
  • Cloud Deployment Models
  • Shared Responsibility Model and Security
• Identify Cloud Network and Storage Technologies
  • Cloud Networking Technologies
  • Remote Access Types
  • Cloud Storage Technologies
• Recognise Cloud Design Aspects
  • Cloud Design Components

Module 2: Applying Cloud Business Principles

• Relate Cloud Concepts to Business Principles
  • Business and the Five Cloud Computing Characteristics
  • Business and the Three Cloud Service Models
  • Business and the Four Cloud Deployment Models
• Establish Cloud Vendor Relations
  • Professional Services
  • Time to Market
  • Skill Availability
  • Support
  • Managed Services
  • Formal Requests
  • Service Documents
• Distinguish the Financial Aspects of Engaging a Cloud Service Provider
  • Expenditures
  • Licensing Models
  • Contracts
  • Billing
  • Human Capital
• Report Financial Expenditures
  • Calculate Compute, Storage, and Network Expenditures
  • Reporting
  • Chargebacks and Resource Tagging
  • Maintenance
  • Hardware Lifecycle Management

Module 3: Advising a Cloud Design and Migration

• Relate Cloud Concepts to Cloud Design and Migration
  • Cloud Design and Migration and the Five Cloud Characteristics
  • Cloud Design and Migration and the Three Cloud Service Models
• Use Cloud Assessments
  • Cloud Migration Phases
  • What is a Cloud Assessment?
  • IT Infrastructure
  • Orchestration
  • Additional Assessment Components
  • Documentation
  • Key Stakeholders
  • Cloud Assessments and Managed Service Providers
  • Evaluations
• Manage Cloud Design
  • Initial Design Concepts
  • Design and the Cloud Deployment Models
  • Managing Capital Expenditures and Operating Expenditures
  • Service Levels
  • Industry Regulations
  • Disaster Mitigation
  • Redundancy
  • High Availability
  • Disaster Recovery
• Compare Cloud Migration Approaches
  • What is Cloud Migration?
  • Three Phases of the Cloud Migration
  • Seven Cloud Migration Types
• Identify Benefits and Solutions of Cloud Services
  • Cloud-Native Applications
  • Data Analytics
  • Customer-Facing Services
  • Evolving Business Services
  • Digital Marketing

Module 4: Operating in the Cloud

• Relate Cloud Concepts to Technical Operations
  • Technical Operations and the Five Cloud Characteristics
  • Technical Operations and the Four Cloud Deployment Models
• Identify the Technical Aspects of Cloud Operations
  • Data Management
  • Availability Zones
  • Geo-redundancy
  • Disposable Resources
  • Alerts and Logging
  • Cloud Managed Service Providers
• Understand Devops in the Cloud
  • What is DevOps?
  • Continuous Integration/Continuous Delivery
  • Infrastructure as Code (IaC)
  • Templates
  • Configuration Management
  • Upgrading and Patching
  • API Integration
  • Testing in QA Environments
• Explain Cloud Security Concerns, Measures, and Concepts
  • Shared Security Model
  • Data Security
  • Application and Infrastructure Security
  • Security and Network Connections

Module 5: Managing Cloud Governance

• Relate Cloud Concepts to Governance
  • Governance and the Five Cloud Characteristics
  • Governance and the Three Cloud Service Models
  • Governance and the Four Cloud Deployment Models
• Apply Risk Management Concepts
  • Risk Assessment
  • Classification of Risks
  • Risk Response
  • Risk Documentation
  • Risk Register
  • Data Portability
• Understand Compliance and the Cloud
  • Compliance and Standards
• Manage Policies and Procedures for Cloud Services
  • Standard Operating Procedures (SOP)