CompTIA IT Fundamentals (ITF+) Certification Course Outline
Module 1 - Using Computers
Lesson 1 – Introduction to Computing Devices
- Information Technology
- Personal Computers (PC)
- Mobile and IoT Devices
Lesson 2 - Using a Workstation
- Setting up a PC System
- Ergonomic Concepts
- Navigating an OS
- Using Input Devices
- Icons and Windows
Lesson 3 - Using an Operating System (OS)
- Functions of an OS
- Types of Operating System
- Virtualisation
- Microsoft Windows
- Apple macOS and iOS
- Linux, Chrome, and Android
- File Explorer
- Windows Settings and Control Panel
- Using a Web Browser
Lesson 4 - Managing an Operating System (OS)
- Management Interfaces
- Process and Service Management
- Memory and Disk Management
- Command-Line Interfaces
- Access Control and Protection
Lesson 5 - Troubleshooting and Support
- Support and Troubleshooting
- Identifying the Problem
- Understanding the Problem
- Resolving and Documenting the Problem
- Developing a Troubleshooting Approach
- Troubleshooting PC Issues
- Getting Support
- Using a Search Engine
Module 2 - Using Apps and Databases
Lesson 1 - Using Data Types and Units
- Notational Systems
- Units of Measure
- Data Types
- Data Representation
- The Value of Data
- Intellectual Property
- Data-Driven Business Decisions
Lesson 2 - Using Apps
- Installing Applications
- Application Management
- Managing Software Licensing
- Productivity Software
- Collaboration Software
- Business Software
Lesson 3 - Programming and App Development
- Programming Logic
- Programming Languages
- Programming Concepts
- Object-Oriented Programming
- Scripting Languages
- Application Platforms and Delivery
Lesson 4 - Using Databases
- Database Concepts and Structures
- Relational Methods
- Database Access Methods
- Application Architecture Models
Module 3 - Using Computer Hardware
Lesson 1 - System Components
- Selecting a Computer
- Motherboard Components
- Processors
- Expansion Bus
- System Cooling
- BIOS and UEFI System Firmware
Lesson 2 - Using Device Interfaces
- Computer Connector Types
- USB and Firewire
- Graphic Devices
- Graphic Device Interfaces
- Input Devices
- Configuring Peripherals
- Bluetooth and NFC
- Networking Interfaces
Lesson 3 - Using Peripheral Devices
- Installing and Uninstalling
- Peripherals
- Display Devices
- Display Settings
- Multimedia Ports and Devices
- Printer Types
- Installing and Configuring a Printer
- Scanners and Cameras
Lesson 4 - Using Storage Devices
- System Memory
- Mass Storage Devices
- Optical Discs and Drives
- Flash Memory Devices
Lesson 5 - Using File Systems
- Managing the File System
- Folders and Directories
- File Explorer
- Files
- File Attributes and Permissions
- Searching for Folders and Files
- File Types and Extensions
Module 4 - Using Networks
Lesson 1 - Networking Concepts
- Network Components
- TCP/IP
- Internet Protocol
- Address Resolution Protocol
- DNS and URLs
- Internet Application Services
Lesson 2 - Connecting to a Network
- Internet Service Types
- Wireless Internet Services
- Setting Up a Wireless Network
- Configuring a Wireless Client
Lesson 3 - Secure Web Browsing
- Safe Browsing Practices
- Configuring Browser Security
- Managing Cookies and PII
- Digital Certificates and Antiphishing
- Enabling a Firewall
Lesson 4 - Using Shared Storage
- Local Sharing and Storage
- Windows File Sharing
- Hosted Sharing and Storage Backups
- Windows Backup
Lesson 5 - Using Mobile Devices
- Using a Mobile Device
- Mobile Applications and App Stores
- Network Connectivity
- Email Configuration
- Synchronisation and Data Transfer
Module 5 - Security Concepts
Lesson 1 - Security Concerns
- Computer Security Basics
- Social Engineering
- Business Continuity
- Disaster Recovery
Lesson 2 - Best Practices
- Securing Devices Malware
- Preventing Malware Infections Spam
- Software Sources and Patch Management
Lesson 3 - Using Access Controls
- Access Controls
- User Account Types
- Authentication Factors
- Uses of Encryption
- Password Cracking and Management
Lesson 4 - Behavioral Security Concepts
- Policies and Procedures
- Handling Confidential Information
- Acceptable Use Policies
- Expectations of Privacy
- Taking the Exam