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What experience does the course instructor have?

All of our instructors are fully accredited and have over ten years of experience.


What does The Knowledge Academy provide me with on the course?

4 days of classroom-based training, a course manual, an experienced instructor, refreshments and a certificate.


What are the prerequisites?

There are no prerequisites, but we recommend having a good knowledge of computers and Windows-based systems.


Does the course include exams?

No, you will need to book your exam separately through Pearson Vue here: if you book our A+ and Network courses together, we will provide a free CompTIA A+ exam voucher.


What time shall I arrive at the venue?

Please arrive at the venue for 08:45am.


How long until I receive course confirmation details?

You will receive confirmation details as soon as your place has been booked and confirmed.


What exams do I need to take?

CompTIA A+ 220-801 and CompTIA A+ 220-802


What is the exam format?

CompTIA A+ 220-801 is 90 minutes, multiple choice and has a pass mark of 675/900. CompTIA A+ 220-802 is 90 minutes, multiple choice and has a pass mark of 700/900.