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Classroom Training

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At The Knowledge Academy, our classroom-based training courses allow delegates to study and learn in a friendly, engaging, and interactive environment. We ensure the very best level of teaching, with first-rate instructors, resources, and state-of-the-art facilities. We provide courses of varying durations and can arrange weekend and residential courses in order to suit your requirements.

Furthermore, our classroom courses are carried out in thousands of locations worldwide, making training easily accessible wherever you are. Our courses typically begin at 9.00 am and continue until 5.00 pm each day, with breaks and refreshments provided. , As our most popular form of training available, we pride ourselves in continuously delivering an outstanding learning experience for our delegates in the classroom.

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  • Direct support from our experienced trainers throughout the course
  • Training courses available in thousands of locations globally
  • Partake in engaging and valuable activities in the classroom to boost your learning potential
  • Receive an all-encompassing learning experience

Online Training

Our online-based training courses aim to provide you with a complete training experience. Due to their flexibility, these courses are greatly suited to busy working professionals, or any individual who would prefer the convenience of an online training course.

Our Computer-Based Training (CBT) courses remove the time and cost associated with travelling to course locations. You can complete your chosen course in any location, and work at your own pace, as the learning portal can be accessed 24/7. All of our online training courses have technical and administrative support and mobile access. Furthermore, each course has been carefully designed to incorporate informative, instructive, and engaging content. In this way, online learning can guarantee a valuable and enjoyable training solution.

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  • Our flexible online courses provide you with 24/7 access
  • Take your time with 90 days from first login to complete the course
  • Enjoy an engaging and interactive learning experience
  • Courses available through our easy-to-use learning portal

Onsite Training

Our Onsite training option allows you to select any of our courses and receive training at a venue of your choice, by any method of your choice.

IOnsite courses deliver training to multiple employees at once, thus reducing travel expenses and providing you with the ultimate convenience and value for money. In addition, this option allows you to receive a training course that has been specifically tailored to meet your business needs, ensuring first-class quality, applicability, and value.

By choosing to bring bespoke training to the office, you can improve business performance, and make your organisation more streamlined, resourceful, and profitable. With over 25 years’ of experience, we are the market-leaders of Onsite training.

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  • Reduce the costs of employees taking time away from the workplace to train
  • Streamline your business with this bespoke training solution
  • Maximise your training budget
  • Monitor your employees’ progress and ensure that they receive applicable qualifications

Virtual Training

Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment. In this environment, our expert training instructors will be able to convey information and provide you with the all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global training provider, this method of training allows us to extend our training scope to those who may not be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
Using this training delivery method, you would benefit from the convenience of remote access and the elimination of the time and cost associated with travelling to a training venue.

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  • Receive direct support from our experienced trainers
  • Acquire the benefits of a classroom course, without the need to travel
  • Train from the comfort of your own home using remote access
  • All virtual training courses come with technical and administrative support

ISO 9001 Training

ISO 9001 Training Information


The ISO 9001 Lead Auditor course will provide delegates with practical skills and knowledge to qualify as Lead Auditors. This training is designed to make you understand how to adapt to the organisation’s Quality Management System (QMS).


Lead Auditors will become experts in recognising the gaps between QMS and customer needs by conformity regulations.



Candidates looking to attend this course should have the prior knowledge of the following topics:

  • Quality Management principles and terminologies

  • PDCA Cycle (Plan, Act, Check, Act)

  • Requirements & structure of ISO 9001 standard

  • Attending ISO 9001 Foundation Course


Who Should Attend

  • Auditors who want to conduct first, second and third party auditing

  • Quality Manager/Top Management

  • ISO 9001 consultants dealing with Quality Management Systems

  • Engineers/Executives


Course Structure

This five-day training consists of five modules to help you gain knowledge to become a Lead Auditor. They will cover the following topics:

  • Introduction and roles of a Lead Auditor

  • Definition, important terms and key concepts

  • The review process, structure, and techniques

  • Review plans and considering options

  • ISO 9001:2015 principles in context of auditing

  • Audit reports and locating mistakes

  • Tools and procedures

  • Managing team and being a team player

  • Assessments and surveys of audits

  • Audit follow-ups

  • Role play exercises and on-site examples


Benefits of the Course

  • Thorough knowledge of ISO 9001:2015 in context to audits

  • One will know how to handle the responsibility of auditors and lead auditors

  • Preparation of complexities and corrective action beforehand

  • In-depth knowledge of audit structure

  • Appropriate protocol write-ups within the conformance

  • Apply correct procedures & implementation for continual improvement of audit



Module 1: Introduction

  • Definition, process, scope of QMS

  • Advantages of ISO 9001 standard for quality assurance

  • Difficulties Quality Managers face in maintaining high levels of quality

  • Difference between ISO 9001:2008 and ISO 9001:2015 versions and clauses


Module 2: Lead Audit Training

  • Roles and responsibility of a lead auditor in various businesses

  • ISO 9001 Lead Auditor requirements, scope, and procedures

  • Report preparation, findings, reconciliation and conclusions

  • Review plans

  • Case studies with practical examples


Module 3: On-site Lead Audit Techniques

  • Team selection and planning

  • How to have interactive meetings

  • Presentation of reports and case studies

  • Techniques and processes of audit

  • Handling checks of different manufacturing businesses  


Module 4: Closure of Audit

  • Prevention of errors

  • Reviewing audit strategies and plans

  • Follow-ups

  • Checklist closure


Module 5: Lead Audit Review and Exam

  • The practical roles within reviews

  • Exam


Course Objectives

  • Comprehensive understanding of ISO 9001 standards and procedures

  • Understand the roles of a Lead Auditor in context to compliance regulations

  • Reporting and documentation non-conformities

  • Efficiently finding errors

  • How to prepare audit closure successfully

  • How to systematically conduct processes and phases of audit

  • Get practical on-site experience for higher confidence

  • To learn to manage reviews productively

  • To understand first, second and third party audits


We provide The Knowledge Academy courseware folder, exam, certificate, experienced instructor and refreshments
ISO 9001 Foundation Certification or a basic knowledge of ISO 9001 is recommended
Lead Implementer courses enable participants to develop an expertise to support an organization in implementing and managing a Management System based on ISO. All our lead implementer courses are consistent with the good practices of project management established in ISO 10006 (Quality Management Systems - Guidelines for Quality Management in Projects) and Integrated Implementation Methodology for Management Systems
NO, you will not get certified as a Lead Auditor if you do not have the required experience. However, you can choose to apply for “Provisional auditor” or “Auditor” (if you prove to have had 200 hours audit activities) and then later you can achieve a “Lead Auditor” credential when you have the required experience of 300 hours audit activities. Upgrade is free of charge if you're a member in good standing
Yes. All notes and reference documents may be used during the exam excluding the use of a computer and/or other smart devices
Please arrive at the venue for 08:45

Reasons to choose
ISO 9001 Training

  • ISO 9001 Training provided by the largest training company globally

  • Gain the expertise to audit a Quality Management System using ISO 9001

  • Develop the skills to manage a team of auditors using recognised procedures

  • ISO 9001 Quality Management Training in luxury nationwide venues

  • Includes course material, manuals, exam and certificates

  • Courses delivered by world class ISO Training instructors

  • Book Online or Call 01344 203999 to speak to an ISO 9001 Training advisor 

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Best Price in the Industry

You won’t find better value in the marketplace. If you do find a lower price, we will beat it.

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Various Delivery Methods

Flexible delivery methods are available depending on your learning style.

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Resources Included

Resources are included for a comprehensive learning experience.

Dates & Prices

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Key points about this course

Duration: 1 days*

Exam: Included

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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