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About
At The Knowledge Academy, our classroom-based training courses allow delegates to study and learn in a friendly, engaging,
and interactive environment. We ensure the very best level of teaching, with first-rate instructors, resources,
and state-of-the-art facilities. We provide courses of varying durations and can arrange weekend and residential
courses in order to suit your requirements.
Furthermore, our classroom courses are carried out in thousands
of locations worldwide, making training easily accessible wherever you are. Our courses typically
begin at 9.00 am and continue until 5.00 pm each day, with breaks and refreshments provided. ,
As our most popular form of training available,
we pride ourselves in continuously delivering an outstanding learning experience for our delegates in the classroom.
Our online-based training courses aim to provide you with a complete training experience. Due to their
flexibility, these courses are greatly suited to busy working professionals, or any individual who would prefer the
convenience of an online training course.
Our Computer-Based Training (CBT) courses remove the time and cost
associated with travelling to course locations. You can complete your chosen course in any location, and work at your own pace,
as the learning portal can be accessed 24/7. All of our online training courses have technical and administrative
support and mobile access. Furthermore, each course has been
carefully designed to incorporate informative, instructive, and engaging content. In this way, online
learning can guarantee a valuable and enjoyable training solution.
Our In-House training option allows you to select any of our courses and receive training at a venue of your choice,
by any method of your choice.
In-House courses deliver training to multiple employees at once,
thus reducing travel expenses and providing you with the ultimate convenience and value for money. In addition,
this option allows you to receive a training course that has been specifically tailored to meet your business needs,
ensuring first-class quality, applicability, and value.
By choosing to bring bespoke training to the office,
you can improve business performance, and make your organisation more streamlined, resourceful, and profitable.
With over 25 years’ of experience, we are the market-leaders of In-House training.
Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment.
In this environment, our expert training instructors will be able to convey information and provide you with the
all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global
training provider, this method of training allows us to extend our training scope to those who may not
be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
Using this training delivery method, you would benefit from the convenience of remote access and the elimination
of the time and cost associated with travelling to a training venue.
The course consists of three modules, each focusing on a different aspect of ISO 9001.
Module 1: Definition and Fundamentals
Fundamental principles to Quality Management Systems
Introduction to ISO 9001 family of standards and versions.
Fundamentals of ISO 9001:2015
Module 2: Structure
Changes in ISO 9001:2015
Requirements of ISO 9001:2015
Layout standards that follow the PDCA (Plan, Do, Check, Act) cycle.
Approaches and implementations
Scopes and limitations
Module 3: Quality Improvements
Compliance Procedures
Planning for improvement
Rectifying errors efficiently
ISO 9001 is one of ISO’s most well-known standards. By setting out the criteria for a quality management system, the standard ensures businesses understand their customers’ expectations of them and what processes they must improve in order to reach these expectations. The latest version of the standard, ISO 9001:2015 places greater emphasis on leadership engagement and simplified language for increased understanding.
This 1-day course explains the benefits of the ISO 9001 quality management system standard and introduces the principles that should be in place in order to form an effective and standards-compliant quality management system. At the end of the course, you will take our ISO 9001 Foundation exam to certify your knowledge.
This ISO 9001 Foundation course is the first of our four ISO 9001 courses which go together to produce a fully competent ISO 9001 user who can fully implement and audit the use of ISO 9001 in both theirs’ and others’ organisations.
This course is suitable for anybody requiring a basic understanding of ISO 9001 and how it helps to improve quality standards. Suggested job roles include:
Quality managers
Other managers
Supervisors
As this is a Foundation course, there are no prerequisites. However, some prior knowledge of quality management will be beneficial.
The course includes an examination which will solidify your understanding of ISO 9001 and allow you to demonstrate your knowledge. The exam follows this format:
30 questions
Multiple choice
40 minutes in duration
50% pass mark (15/30)
Closed book
This training course includes:
The ISO 9001 Foundation Examination
The Knowledge Academy's ISO 9001 Foundation Manual
Certificate
Experienced Instructor
Refreshments
Available delivery methods for this course:
Classroom
In-house
Online
Virtual
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Attend your course from the office or home
Interactive support from experienced trainers
Simple to setup and easy to use on any device
We have the guaranteed best price for our courses in the industry
Resources are included for a comprehensive learning experience
Flexible delivery methods are available depending on your learning style
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."
Diane Gray, Shell
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