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Course Information

ISO 9001 Foundation Course Outline

The course consists of three modules, each focusing on a different aspect of ISO 9001.

Module 1: Definition and Fundamentals

  • International Organisation for Standardisation (ISO)
  • Introduction to ISO 9001
  • Basic Terminology of Quality Management System (QMS)
  • Principles of Quality Management System (QMS)
  • ISO 9001 Family of Standards and Versions
  • ISO 19011:2018
  • Fundamentals of ISO 9001:2015

Module 2: Structure

  • ISO 9001:2015 and its Clauses         
  • Requirements of ISO 9001:2015 and its Clauses
  • Process Approach
  • PDCA Cycle
  • Layout Standards that Follow the PDCA
  • Scope and Limitations
  • Limitations of ISO 9001
  • Benefits of ISO 9001

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Who should attend this ISO 9001 Training Course?

This course is suitable for anybody requiring a basic understanding of ISO 9001 and how it helps to improve quality standards. Suggested job roles include:

  • Quality managers
  • Other managers
  • Supervisors


There are no formal prerequisites to attend this ISO 9001 Foundation Training course.


This course is suitable for anybody who wants to learn about the fundamentals of ISO 9001 and how it helps improve quality standards

ISO 9001 Foundation Course Overview

ISO 9001 is the international standard and is recognised as a Quality Management System (QMS) that is designed to benefit organisations of any size. A Quality Management System (QMS) is a collection of policies, methods, and processes required to consistently provide services and products that meet customers' requirements. This training will assist individuals in using the Quality Management System (QMS) for integrating various internal processes and aims to provide a process-based approach to project execution. Additionally, this training course will assist businesses and organisations in becoming more efficient and improving customer satisfaction. Gaining skills in this training course can help one achieve rapid and significant professional growth and expand career opportunities in this field.

This 1-day ISO 9001 Foundation Training course is designed to provide delegates with in-depth knowledge about the benefits of the ISO 9001 Quality Management System (QMS) standard. They will learn about the requirements of ISO 9001:2015 and the clauses required to implement a QMS successfully. They will also acknowledge how international auditing standards govern audit management systems' guidelines. Our highly skilled instructor with years of teaching experience will conduct this training and equip the delegates with skills to recognise potential actions and tactics organisations can use to achieve conformity to ISO 9001.

Course Objectives

  • To learn the terminologies used in the Quality Management System (QMS)
  • To understand the purpose and intent of the ISO 9001:2015 standard
  • To learn about quality management principles and benefits
  • To understand the requirements of the ISO 9001:2015 standard
  • To learn about the process, approach, and implementation
  • To implement the model and the process for classifying QMS

After attending this ISO 9001 Foundation Training course, delegates will be able to manage the Quality Management System (QMS) in an organisation. They will also be able to increase customer satisfaction and the quality of their services while reducing costs.

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What's included in this ISO 9001 Training Course?

This training course includes:

  • The ISO 9001 Foundation Examination
  • The Knowledge Academy's ISO 9001 Foundation Manual 
  • Certificate
  • Experienced Instructor 

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ISO 9001 Foundation Exam

The course includes an examination which will solidify your understanding of ISO 9001 and allow you to demonstrate your knowledge. The exam follows this format:

  • Multiple choice questions
  • Duration of 40 minutes
  • 50% pass mark
  • Closed book

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

ISO 9001 Foundation FAQs


A formalised system that documents processes, procedures, and responsibilities for achieving quality policies and objectives is referred to as a quality management system (QMS).
Quality Management System (QMS) aids in coordinating and directing an organisation's activities to meet customer and regulatory requirements while continuously improving its effectiveness and efficiency.
Quality Management System (QMS) is beneficial as it helps the leadership, promotes a customer-led business, improves company culture, addresses risks and opportunities, and ensures innovations
Customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision-making, and relationship management are the basic principles of quality management
In this ISO 9001 Foundation Training course, you will learn about leadership and commitment, layout standards that follow the PDCA cycle, basic terminology and quality management systems, the principles of quality management systems, and other essential topics.
The price for ISO 9001 Foundation certification in the United Kingdom starts from £895
The Knowledge Academy is the Leading global training provider for ISO 9001 Foundation.
Please see our ISO 9001 Training courses available in the United Kingdom

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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