ISO 9001 Training | ISO 9001 Foundation Course in Virtual

ISO 9001 Foundation Course Outline

Module 1: Introduction  

• Scope   
• Normative References  
• Terms and Definitions  

Module 2: Context of the Organisation  

• Understanding the Organisation and Its Context   
• Understanding the Needs and Expectations of Interested Parties   
• Determining the Scope of the Quality Management System   
• Quality Management System   

Module 3: Leadership  

• Leadership and Commitment   
• Quality Policy   
• Roles, Responsibilities and Authorities   

Module 4: Planning  

• Actions to Address Risks and Opportunities   
• Quality Objectives and Planning to Achieve Them   
• Planning of Changes   

Module 5: Support 

• Resources   
• Competence  
• Awareness   
• Communication   
• Documented Information   

Module 6: Operation 

• Operational Planning and Control   
• Requirements for Products and Services   
• Design and Development of Products and Services   
• Control of Externally Provided Processes, Products and Services   
• Production and Service Provision   
• Release of Products and Services   
• Control of Nonconforming Outputs   

Module 7: Performance Evaluation

• Monitoring, Measurement, Analysis and Evaluation   
• Internal Audit   
• Management Review   

Module 8: Improvement  

• Continual Improvement   
• Nonconformity and Corrective Action 

ISO 9001 Foundation Exam Information

To achieve the ISO 9001 Foundation, candidates will need to sit for an examination. The exam format is as follows: 

• Question Type: Multiple Choice 
• Total Questions: 30 
• Total Marks: 30 Marks 
• Pass Mark: 50%, or 15/30 Marks 
• Duration: 40 Minutes  
• Open Book/ Closed Book: Closed Book

Who Should Attend this ISO 9001 Foundation Training? 

This ISO 9001 Foundation Training is suitable for professionals who want to develop a structured understanding of quality management principles and Quality Management System requirements. It is particularly relevant to professionals involved in quality, operations, compliance, and organisational improvement, such as: 

• Quality Officers 
• Quality Assurance Professionals 
• Quality Control Professionals 
• Compliance Officers 
• Operations Managers 
• Internal Auditors 
• Process Improvement Professionals 
• Quality Management Professionals 

Prerequisites for the ISO 9001 Foundation Training 

There are no formal prerequisites to attend this ISO 9001 Foundation Training. However, a basic understanding of organisational processes or quality management would be beneficial for delegates. 

ISO 9001 Foundation Training Overview 

ISO 9001 Foundation Training introduces the fundamental requirements and principles of Quality Management Systems. It helps delegates understand how ISO 9001 supports consistent processes, customer requirements, and continual improvement within organisations. 

Delegates will learn how organisational context, leadership, planning, operations, and performance evaluation contribute to an effective Quality Management System. They will also develop knowledge of risk, audits, corrective action, and continual improvement. 

This 1-Day course offered by The Knowledge Academy helps delegates apply ISO 9001 principles in workplace settings. They will be better equipped to support quality processes and organisational improvement. 

ISO 9001 Foundation Training Course Objectives 

• To understand the purpose and key requirements of ISO 9001 
• To identify organisational context and Quality Management System scope 
• To recognise leadership responsibilities and quality objectives 
• To apply planning, resource, communication, and documentation principles 
• To examine operational controls and product and service requirements 
• To evaluate performance, corrective action, and continual improvement 

Learning Outcomes of this ISO 9001 Foundation Training 

Upon completing this ISO 9001 Foundation Training, delegates will understand how key Quality Management System requirements support consistent organisational processes and quality objectives. They will also be better equipped to support operational controls, performance evaluation, corrective actions, and continual improvement activities.

What’s Included in this ISO 9001 Foundation Training? 

• ISO 9001 Foundation Examination 
• World-Class Training Sessions from Experienced Instructors 
• ISO 9001 Foundation Certificate 
• Digital Delegate Pack