The Knowledge Academy Logo
The Knowledge Academy Logo
01344 203999 - Available 24/7
Empty

Send us your message.

X

Exam results and what if I fail my ITIL® exams?

When will I receive my ITIL® exam results?

Whichever ITIL examination you take, you should receive the results within 3 weeks of the date of your exam.

 

How to get your ITIL Results

PeopleCert will send you an email asking you to log in to a secure website. From here you can view your results and download a certificate.

 

What if I fail my ITIL Course?

Although our ITIL training is fully accredited and designed to prepare you your ITIL exams as well as possible, the exams - especially at the Intermediate level and beyond - are meant to be rigorous, so if you fail, don’t worry - you can take another exam as soon as you feel ready. We recommend leaving a suitable period to prepare for re-sitting to make sure you’re fully prepared. Resit sessions for exams can be booked through us – contact us for details.

Click here to see our Christmas Offers!