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ITIL® 4 Specialist: Drive Stakeholder Value (DSV) - United Kingdom

Key points about this course


Duration: 2 Days*

Exam(s): Included

Accredited: Yes

Support: 24/7

Dates & Prices Enquire
  • Gain your ITIL 4 Specialist Create, Deliver and Support certificate in just 2 days
  • Optimise the engagement and interaction which occurs with your customers, users, suppliers
  • One of the four modules which go towards the ITIL 4 Managing Professional stream

Available delivery methods for this course

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Classroom

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Live Virtual

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Online

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Onsite

Course Information

ITIL 4 Specialist: Drive Stakeholder Value Course Overview

This course makes up one of the modules which go together to form the ITIL 4 Managing Professional stream. The 2 days of training covers all types of engagement and interaction which occurs between a service provider and their customers, users, suppliers and partners. The ITIL 4 Specialist: Drive Stakeholder Value exam is included.

Key topics covered include SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more, all with the goal of increasing stakeholder satisfaction.

ITIL 4 Specialist Drive Stakeholder Value is targeted towards ITSM practitioners responsible for managing and integrating stakeholders, especially those focusing on customer journey and experience, and fostering relationships with partners and suppliers.

ITIL 4 Foundation certification is a prerequisite to attend.

Further details of this course will be added later in 2019 once released.

ITIL 4 Specialist: Drive Stakeholder Value Course Outline

An outline for this course is not available yet. We will update this page once it has been released.

Who should attend this ITIL 4 Training Course?

The course is designed for practitioners involved in managing and integrating stakeholders.

Prerequisites

To attend, you must hold ITIL 4 Foundation certification.

Please arrive at the venue at 8:45am.
To attend, you must hold ITIL 4 Foundation certification.
The course is designed for practitioners involved in managing and integrating stakeholders.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Exam, Manual, Experienced Instructor, and Refreshments
This course is 2 days.
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The price for ITIL® 4 Specialist: Drive Stakeholder Value (DSV) certification in the United Kingdom starts from £
The Knowledge Academy is the Leading global training provider in the world for ITIL® 4 Specialist: Drive Stakeholder Value (DSV).
Please see our ITIL® Training courses available in the United Kingdom

What's Included?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • ITIL 4 Specialist: Drive Stakeholder Value Exam
  • Refreshments

Key points about this course


Duration: 2 Days*

Exam(s): Included

Accredited: Yes

Support: 24/7

View dates & prices

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ITIL® 4 Specialist: Drive Stakeholder Value (DSV) Dates & Prices

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London
Thu 9th Jan 2020
Places available
£1495
Birmingham
Thu 16th Jan 2020
Places available
£1495
Manchester
Thu 23rd Jan 2020
Places available
£1495
London
Thu 6th Feb 2020
Places available
£1495
Liverpool
Thu 6th Feb 2020
Places available
£1995
Birmingham
Thu 13th Feb 2020
Places available
£1495
Southampton
Thu 13th Feb 2020
Places available
£1995
Edinburgh
Thu 20th Feb 2020
Places available
£1795
Manchester
Thu 20th Feb 2020
Places available
£1495
Cardiff
Thu 27th Feb 2020
Places available
£1995
Reading
Thu 27th Feb 2020
Places available
£1795
Newcastle
Thu 5th Mar 2020
Places available
£1995
Leeds
Thu 5th Mar 2020
Places available
£1795
Bristol
Thu 12th Mar 2020
Places available
£1795
Cambridge
Thu 12th Mar 2020
Places available
£1995
Glasgow
Thu 19th Mar 2020
Places available
£1795
London
Thu 19th Mar 2020
Places available
£1495
Milton Keynes
Thu 26th Mar 2020
Places available
£1795
Nottingham
Thu 26th Mar 2020
Places available
£1995
Brighton
Thu 2nd Apr 2020
Places available
£2495
Southampton
Thu 2nd Apr 2020
Places available
£1995
Edinburgh
Thu 16th Apr 2020
Places available
£1795
Dublin
Thu 16th Apr 2020
Places available
€2495
Birmingham
Thu 23rd Apr 2020
Places available
£1495
Sheffield
Thu 23rd Apr 2020
Places available
£2495
Manchester
Thu 30th Apr 2020
Places available
£1495
Norwich
Thu 30th Apr 2020
Places available
£2495
Belfast
Thu 7th May 2020
Places available
£2495
Leeds
Thu 7th May 2020
Places available
£1795
London
Thu 14th May 2020
Places available
£1495
Glasgow
Thu 14th May 2020
Places available
£1795
Aberdeen
Thu 21st May 2020
Places available
£2495
Bristol
Thu 21st May 2020
Places available
£1795
Milton Keynes
Thu 28th May 2020
Places available
£1795
Newcastle
Thu 28th May 2020
Places available
£1995
Reading
Thu 4th Jun 2020
Places available
£1795
Maidstone
Thu 4th Jun 2020
Places available
£2495
Southampton
Thu 11th Jun 2020
Places available
£1995
Cardiff
Thu 18th Jun 2020
Places available
£1995
Birmingham
Thu 18th Jun 2020
Places available
£1495
Manchester
Thu 25th Jun 2020
Places available
£1495
Liverpool
Thu 25th Jun 2020
Places available
£1995
Brighton
Thu 2nd Jul 2020
Places available
£2495
Edinburgh
Thu 2nd Jul 2020
Places available
£1795
Leeds
Thu 9th Jul 2020
Places available
£1795
Cambridge
Thu 9th Jul 2020
Places available
£1995
London
Thu 16th Jul 2020
Places available
£1495
Nottingham
Thu 16th Jul 2020
Places available
£1995
Dublin
Thu 23rd Jul 2020
Places available
€2495
Bristol
Thu 23rd Jul 2020
Places available
£1795
Sheffield
Thu 30th Jul 2020
Places available
£2495
Milton Keynes
Thu 30th Jul 2020
Places available
£1795
Norwich
Thu 6th Aug 2020
Places available
£2495
Reading
Thu 6th Aug 2020
Places available
£1795
Glasgow
Thu 13th Aug 2020
Places available
£1795
Birmingham
Thu 20th Aug 2020
Places available
£1495
Newcastle
Thu 20th Aug 2020
Places available
£1995
Manchester
Thu 27th Aug 2020
Places available
£1495
Milton Keynes
Thu 3rd Sep 2020
Places available
£1795
Leeds
Thu 10th Sep 2020
Places available
£1795
London
Thu 17th Sep 2020
Places available
£1495
Maidstone
Thu 17th Sep 2020
Places available
£2495
Aberdeen
Thu 24th Sep 2020
Places available
£2495
Bristol
Thu 24th Sep 2020
Places available
£1795
Southampton
Thu 1st Oct 2020
Places available
£1995
Belfast
Thu 1st Oct 2020
Places available
£2495
Norwich
Thu 8th Oct 2020
Places available
£2495
Edinburgh
Thu 8th Oct 2020
Places available
£1795
Sheffield
Thu 15th Oct 2020
Places available
£2495
Birmingham
Thu 15th Oct 2020
Places available
£1495
London
Thu 22nd Oct 2020
Places available
£1495
Dublin
Thu 22nd Oct 2020
Places available
€2495
Brighton
Thu 29th Oct 2020
Places available
£2495
Manchester
Thu 29th Oct 2020
Places available
£1495
Milton Keynes
Thu 5th Nov 2020
Places available
£1795
Liverpool
Thu 5th Nov 2020
Places available
£1995
Leeds
Thu 12th Nov 2020
Places available
£1795
Cardiff
Thu 12th Nov 2020
Places available
£1995
Nottingham
Thu 19th Nov 2020
Places available
£1995
London
Thu 19th Nov 2020
Places available
£1495
Bristol
Thu 26th Nov 2020
Places available
£1795
Cambridge
Thu 26th Nov 2020
Places available
£1995
Birmingham
Thu 3rd Dec 2020
Places available
£1495
Glasgow
Thu 3rd Dec 2020
Places available
£1795
Newcastle
Thu 10th Dec 2020
Places available
£1995
Manchester
Thu 10th Dec 2020
Places available
£1495
London
Thu 17th Dec 2020
Places available
£1495
Reading
Thu 17th Dec 2020
Places available
£1795

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Key points about this course


Duration: 2 Days*

Exam(s): Included

Accredited: Yes

Support: 24/7


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Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

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Resources

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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