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Root Cause Analysis

Key points about this course

Duration: 1 Days*

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  • Includes course materials, completion certificate, & refreshments.
  • Understand the Root Cause Analysis Methodologies.
  • Support provided before, during, and after the training course.

Available delivery methods for this course

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Course Information

Root Cause Analysis Course Overview

This 1-day course provides professionals with a comprehensive understanding of how to undertake root cause analysis (RCA) in order to identify and solve problems in production and administration. As well as the benefits of RCA, you will learn key RCA techniques in order to effectively audit and discover the cause of errors and defects.

Root Cause Analysis Course Outline

  • Introduction to Root Cause Analysis
    • What is Root Cause Analysis?
    • The Advantages of Root Cause Analysis
  • Root Cause Analysis Methodologies
    • Events and Causal Factor Analysis
    • Change Analysis
    • Barrier Analysis
    • Cause and Effect
    • Fault Tree Analysis
    • Causal Tree Analysis
    • Management Oversight and Risk Tree Analysis
    • Kepner-Tregor Solving and Decision Making 

Who should attend Root Causes Analysis Training?

This course is intended for anybody wishing to learn more about Root Cause Analysis, including production managers, quality managers and any other position involved in diagnosing problems.


There are no prerequisites for this course.

The course includes 1 day of classroom training from an expert instructor, courseware book including slides, and a certificate of achievement upon completion.
No, the course does not include an exam and no exam is required to complete the course or receive a certificate.
Your instructor will be a quality management expert with years of experience with using Root Cause Analysis methodologies.
The course will begin at 9am and finish at 5pm each day.

What’s Included in this Root Causes Analysis Training?

  • The Knowledge Academy’s Root Cause Analysis Manual
  • Experienced Instructor
  • Completion Certificate
  • Refreshments

Dates & Prices

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How will you be funding your training?

Self funding

Company funding

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Key points about this course

Duration: 1 Days*

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Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

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Various delivery methods

Flexible delivery methods are available depending on your learning style.

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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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Shell Logo

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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