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Duration: 2 Days*
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Many people are switching to our Home Virtual Classes so they can keep on learning just like they would in a classroom.
Our live classroom courses have many advantages compared to other methods of learning.
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With an incredibly easy to use interface, our chosen platform has been designed to make learning online simple and enjoyable. It’s amazing video & audio quality means you won’t miss a thing.
Duration: 2 Days*
Support: 24/7View dates & prices
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This course provides universal skills and knowledge which is applicable to both the Managing Professional and Strategic Leader streams of ITIL 4. The 2 days of training focuses on how to create a ‘learning and improving’ IT organisation and looks at both practical and strategic elements. The ITIL 4 Specialist Direct, Plan and Improve exam is included.
Key topics covered include the influence and impact of Agile and Lean, planning and delivering continual improvement, and creating a strong and effective strategic direction.
ITIL 4 Strategist Direct, Plan and Improve is targeted towards managers of all levels involved in shaping direction and strategy or developing a continually improving team.
ITIL 4 Foundation certification is a prerequisite to attend.
The course has the following learning outcomes:
IT Managers of all levels involved in shaping direction and strategy or developing a continually improving team.
You must hold ITIL 4 certification before attending.
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Trusted & Approved
Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.
Various delivery methods
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."
Diane Gray, Shell