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ITIL® Training | ITIL® 4 Strategist: Direct, Plan And Improve Training in Aberdeen

Key points about this course


Duration: 2 Days *

Exam(s): Included

Accredited: Yes

Rating: Excellent

Language: English

Dates & Prices Enquire

Available delivery methods for this course

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Online Instructor-Led

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Online Self-Paced

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Onsite

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Aberdeen

Dates & Prices

Select your preferred delivery method

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Aberdeen
Thu 23rd Apr 2020
Places available
£2495
Aberdeen
Thu 20th Aug 2020
Places available
£2495
Aberdeen
Thu 26th Nov 2020
Places available
£2495
Thu 16th Apr 2020
Places available
£2495
Thu 7th May 2020
Places available
£2495
Thu 11th Jun 2020
Places available
£2495
Thu 9th Jul 2020
Places available
£2495
Thu 13th Aug 2020
Places available
£2495
Thu 17th Sep 2020
Places available
£2495
Thu 15th Oct 2020
Places available
£2495
Thu 12th Nov 2020
Places available
£2495
Thu 3rd Dec 2020
Places available
£2495

Complete the steps below to receive a quote or more information

How will you be funding your training?

Self funding

Company funding

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Key points about this course


Duration: 2 Days

Exam(s): Included

Accredited: Yes

Support: 24/7


Course Information

ITIL® 4 Strategist: Direct, Plan and Improve (DPI) Course Overview

This course provides universal skills and knowledge which is applicable to both the Managing Professional and Strategic Leader streams of ITIL 4. The 2 days of training focuses on how to create a ‘learning and improving’ IT organisation and looks at both practical and strategic elements. The ITIL 4 Specialist Direct, Plan and Improve exam is included.

Key topics covered include the influence and impact of Agile and Lean, planning and delivering continual improvement, and creating a strong and effective strategic direction.

ITIL 4 Strategist Direct, Plan and Improve is targeted towards managers of all levels involved in shaping direction and strategy or developing a continually improving team.

ITIL 4 Foundation certification is a prerequisite to attend.

ITIL® 4 Strategist: Direct, Plan and Improve (DPI) Course Outline

The course has the following learning outcomes:

  • Understand the key concepts of Direct, Plan & Improve
  • Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
  • Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system
  • Understand and know how to use the key principles and methods of continual improvement for all types of improvements
  • Understand and know how to use the key principles and methods of communication and organizational change management to direction, planning and improvement
  • Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement
  • Understand and know how to direct, plan and improve value streams and practices

Who should attend this ITIL® Training Course?

IT Managers of all levels involved in shaping direction and strategy or developing a continually improving team.

Prerequisites

You must hold ITIL 4 certification before attending.

Please arrive at the venue at 8:45am.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Experienced Instructor, and Refreshments
This course is 2 days
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The price for ITIL® 4 Strategist: Direct, Plan and Improve DPI certification in Aberdeen starts from £
The Knowledge Academy is the Leading global training provider in the world for ITIL® 4 Strategist: Direct, Plan and Improve DPI.
Please see our ITIL® Training courses available in Aberdeen

What's included in this ITIL® Training Course?

  • Delegate pack consisting of course notes and exercises
  • Experienced Instructor
  • Refreshments

ITIL® 4 Strategist: Direct, Plan and Improve (DPI) Exam

  • 40 questions
  • Multiple choice 
  • Duration of 90 minutes
  • Pass mark of 70% or 28/40
  • Closed book

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Gold Tag

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

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Various delivery methods

Flexible delivery methods are available depending on your learning style.

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Resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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Shell Logo

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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