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Course Information

ITIL® 4 Specialist Sustainability in Digital and IT Training ITIL® SDIT​ Course Outline

Unit 1: Understand the Key Concepts of Sustainability

Module 1: Describe the Benefits of Sustainability for an Organisation

  • Benefits of Sustainability

Module 2: Describe the Key Concepts of Sustainability

  • What is Sustainability?
  • Sustainability Models, Issues, and Concepts

Module 3: Explain the Purpose of the UN Sustainable Development Goals and their role in an Organisation’s Sustainability

  • 17 UN Sustainable Development Goals
  • Role of the UN SDGs for Sustainability Vision

Module 4: Explain the Purpose of the UN Global Compact Principles and their role in Organisations’ Sustainability

  • Ten Principles of the UN Global Compact

Module 5: Describe the Triple Bottom Line Model and the Scope of Each of the Three Pillars

  • Triple Bottom Line

Module 6: Describe the Concept of Externalities

  • Impact of Sustainability Initiatives

Module 7: Describe the Key Challenges of Sustainability

  • Growing Human Population
  • Waste Management
  • Greenhouse Gas Emission
  • Digital Poverty
  • Digital Carbon Footprint

Module 8: Describe the Key Sustainability Solutions

  • Corporate Social Responsibility
  • Responsible Sourcing
  • Sustainable Consumption and Production
  • Circular Economy

Unit 2: Understand the Value, Benefits, Costs, and Risks of Sustainability

Module 9: Describe the Purpose of a Materiality Assessment

  • Materiality Assessment
  • Why Conduct a Materiality Assessment?
  • How to Conduct a Materiality Assessment?
  • Materiality Assessment by DEFRA
  • Materiality Assessment Outputs

Module 10: Describe the Key Sources of Organisational Sustainability Risks

  • Sustainability Risk Assessment

Module 11: Describe the Key Organisation-Level Stakeholder Groups and their Expectations

  • Stakeholders

Module 12: Describe the Key Types and Sources of Sustainability Standards and Regulations

  • Regulations and Standards

Module 13: Explain the Role of Services and the Service Economy in Sustainability

  • Other Kinds of Sustainable Business Model
  • Approaches Supporting Sustainable Business Models

Module 14: Explain the Recommendations for Sustainability Return on Investment (ROI)/Value on Investment

  • Return on Investment in Sustainability

Unit 3: How Digital and Information Technology Support Sustainability

Module 15: Explain the Role of Digital Technology in Sustainability

  • Role of Technology in Sustainability
  • Digital Transformation for Sustainability
  • Sustainable IT

Module 16: Describe How Digital Technology Impacts Sustainability

  • Digital Sustainability

Unit 4: Know How to Plan Sustainability for an Organisation

Module 17: Explain the Role of Sustainability in an Organisation’s Vision

  • Business, Digital, and Sustainability Vision

Module 18: Describe the Key Due Diligence Considerations for Sustainability

  • Diligence Analysis

Module 19: Explain the Key Concerns of Achieving Sustainability in a Volatile, Uncertain, and Complex Environment

  • Principles-Based Approach Vs Procedures-Based Approach vs Model-Based Approach
  • Using Cynefin and Sense-Making to Address Complexity

Module 20: Describe the Three Dimensions (Aspects) of Strategic Planning

  • Sustainability Business Model
  • Evolution of Sustainability Planning
  • Sustainable Products and Services
  • Designing Sustainable Products and Services
  • Organisational Ecosystem

Module 21: Describe the Key Elements of an Organisational Sustainability Strategy

  • Strategies for Sustainability

Module 22: Describe the Key Elements of Sustainability Culture

  • Values and Culture

Module 23: Know How to Address Sustainability in an Organisation’s Vision

  • Defining the Vision
  • Triple Bottom Line for Vision

Unit 5: How Organisational Sustainability is Assessed, Maintained, and Improved

Module 24: Describe the Key Concepts of Measurement and Reporting

  • Metrics and KPIs
  • Common Sustainability Metrics

Module 25: Explain How the Following Support Sustainability

  • Innovations
  • Communication and Collaboration
  • Governance and Audit

Module 26: Explain How the Following ITIL Practices Support Sustainability

  • Organisational Change Management
  • Strategy Management
  • Software Development and Management
  • Supplier Management

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Prerequisites

There are no formal prerequisites for attending this ITIL® 4 Specialist: Sustainability in Digital and IT (ITIL®-SDIT) Training course.

Audience

This training course is ideal for anyone interested in learning how service organisations can address sustainability challenges related to their digital and IT strategies, tactics, and operations, with a focus on ITIL®'s Service Value Chain and ITIL® practises.

ITIL® 4 Specialist Sustainability in Digital and IT Training ITIL® SDIT​ Course Overview

ITIL® 4 is the most recent version and introduces a digital operational model that enables enterprises to co-create effective value from IT-supported goods and services. It is important for sustainability competencies and capabilities that service organisations create recommendations on building capacity within teams to handle sustainability concerns successfully. This training course will allow organisations to handle sustainability concerns in their digital and IT strategies, tactics, and operations, emphasising ITIL®'s Service Value Chain and ITIL® principles. Acquiring the skills and abilities to handle digital and IT services can lead the delegates to attain high profile roles in ITIL® as Process Owners, Process Managers, Process Practitioners, Service Owners.

In this 3-day ITIL® 4 Specialist: Sustainability in Digital and IT (ITIL®-SDIT) Training course, delegates will enlighten their expertise by providing the organisations with correct guidance on meeting the difficulties and possibilities given by developing technologies that influence operations. Delegates will learn the various key sustainability challenges like the growing human population, waste management, greenhouse gas emission, and digital poverty. Our expert trainer with abundant knowledge will teach the delegates to equip a framework to assist firms with procurement and supply chain operations, which can aid interactions throughout the supply chain in practising sustainable IT.

It also accommodates the delegates with various knowledgeable concepts, such as:

  • Impact of sustainability initiatives
  • Sustainable consumption and production
  • Other kinds of sustainable business model
  • Approaches supporting sustainable business models
  • Software development and management

At the end of this training course, delegates will gain a comprehensive understanding of the triple bottom line model and the scope of each of the three pillars. They will also learn the key sources of organisational sustainability risks, the types, and sources of sustainability standards and regulations.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.

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Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience

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Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.

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Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.

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Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Frequently asked questions

FAQ's

ITIL® (Information Technology Infrastructure Library) is a framework for standardising the planning, selecting, delivery, maintenance, and entire lifespan of IT (Information Technology) services inside an organisation.
There are no formal prerequisites for attending this ITIL® 4 Specialist: Sustainability in Digital and IT (ITIL®-SDIT) Training course.
This training course is ideal for anyone interested in learning how service organisations can address sustainability challenges related to their digital and IT strategies, tactics, and operations, with a focus on ITIL®'s Service Value Chain and ITIL® practises.
The purpose of ITIL® is to increase efficiency and ensure consistent service delivery. IT administrators may use the ITIL® framework to become business service partners rather than merely back-end support.
ITIL® 4 is important as it improves service delivery and client satisfaction, reduces expenses due to better resource usage, greater transparency of IT expenses and assets, better risk management and service interruption or failure.
The ITIL® 4 Specialist: Sustainability in Digital and IT course investigates how service companies may handle sustainability concerns in their digital and IT strategies, tactics, and operations, emphasising the Service Value Chain and ITIL principles.
During this ITIL® 4 Specialist: Sustainability in Digital and IT (ITIL®-SDIT) Training course, you will gain in-depth knowledge about the ITIL® practices supporting sustainability, how digital technology impacts sustainability, designing sustainable products and services, the role of technology in sustainability, sustainable consumption and production, and many related concepts.
The price for ITIL® 4 Specialist Sustainability in Digital and IT Training ITIL® SDIT certification in the United Kingdom starts from £1395
The Knowledge Academy is the Leading global training provider in the world for ITIL® 4 Specialist Sustainability in Digital and IT Training ITIL® SDIT.
Please see our ITIL® Training courses available in the United Kingdom

Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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