The Knowledge Academy Logo
The Knowledge Academy Logo
01344 203999 - Available 24/7

Remember: All of our classroom courses are available as live instructor-led training which you can attend from home.

Remember: All of our classroom courses are available as live instructor-led training which you can attend from home.

Send us your message.

X

Send us your message.

X

Our sales and enquiry team will get back to you as soon as possible

Please enter Name Please enter valid Email Please enter valid Phone number Please enter course

The information you provide shall be processed by The Knowledge Academy – a professional training company. Your data shall be used by a member of staff to contact you regarding your enquiry.

Please click here for privacy policy.

We cannot process your enquiry without contacting you, please tick to confirm you consent to us contacting you about your enquiry

Send us your message.

X

Our sales and enquiry team will get back to you as soon as possible

Please enter Name Please enter valid Email Please enter valid Phone number

The information you provide shall be processed by The Knowledge Academy – a professional training company. Your data shall be used by a member of staff to contact you regarding your enquiry.

Please click here for privacy policy.

We cannot process your enquiry without contacting you, please tick to confirm you consent to us contacting you about your enquiry

Send us your message.

X

Our sales and enquiry team will get back to you as soon as possible

Please enter Name Please enter valid Email Please enter valid Phone number

The information you provide shall be processed by The Knowledge Academy – a professional training company. Your data shall be used by a member of staff to contact you regarding your enquiry.

Please click here for privacy policy.

We cannot process your enquiry without contacting you, please tick to confirm you consent to us contacting you about your enquiry

ITIL® Service Lifecycle - Service Strategy - United Kingdom

Key points about this course


Duration: 3 Days*

Pre-requisites:ITIL® 4 Foundation

Pre-course Reading: 2-5 Hours

Exam(s): Included

Accredited: Yes

Support: 24/7

Dates & Prices Enquire
  • Includes all course materials, the exam, & certificate.
  • ITIL® Service Lifecycle Service Strategy is fully accredited by PeopleCert.
  • Global provider of ITIL® training successfully trained 10,000+ delegates.

Available delivery methods for this course

Virtual Icon

Online Instructor-Led

Online Icon

Online Self-Paced

Onsite Icon

Onsite

Classroom Icon

Classroom

Limited Budget?

We understand that people may have limited budgets.

  • To help and support our clients we will provide limited number of 250 daily discount codes.
  • Hurry first come, first served!
  • If you miss out, enquire to get yourself on the waiting list for the next day!

animated-arrow-image-0310 Enquire for daily discount code 78 Remaining (Live Counter)

Why Home Virtual is great

With an incredibly easy to use interface, our chosen platform has been designed to make learning online simple and enjoyable. It’s amazing video & audio quality means you won’t miss a thing.

icon

Works on all devices

Attend on whichever device works best for you.
icon

Recording & transcripts

Revisit what you’ve learnt at any time.
icon

See your trainer’s screen

Your instructor can share their screen at any time to demonstrate what they’re teaching.
icon

Share documents

You can share documents with the trainer and your trainer can share with you.
icon

Virtual whiteboard

Trainers can draw on and share their whiteboard with the class at any time.
static

Key points about this course


Duration: 3 Days*

Pre-requisites:ITIL® 4 Foundation

Pre-course Reading: 2-5 Hours

Exam(s): Included

Accredited: Yes

Support: 24/7

View dates & prices

Find out more

Please enter Name
Please enter valid Email
Please enter valid phone
The information you provide shall be processed by The Knowledge Academy – a professional training company. Your data shall be used by a member of staff to contact you regarding your enquiry. View privacy policy

We cannot process your enquiry without contacting you, please tick to confirm you consent to us contacting you about your enquiry

Or call us now
01344 203999

ITIL® Service Lifecycle - Service Strategy Dates & Prices

Select your preferred delivery method

Choose a Region

Choose a Location

Choose a Month

Office Icon All Online Instructor-Led courses are delivered in real-time
Trainers Icon Easy 1 click access
Simple Icon Works on all devices
Mon 8th Jun 2020
Places available
Was: £3995
Now: £1795
Cambridge
Mon 8th Jun 2020
Places available
£2995
Glasgow
Mon 15th Jun 2020
Places available
£2995
Mon 15th Jun 2020
Places available
Was: £3995
Now: £1795
Birmingham
Mon 22nd Jun 2020
Places available
£2995
Mon 22nd Jun 2020
Places available
Was: £3995
Now: £1795
Mon 29th Jun 2020
Places available
Was: £3995
Now: £1795
Edinburgh
Mon 29th Jun 2020
Places available
£2995
Liverpool
Mon 6th Jul 2020
Places available
£2995
Mon 6th Jul 2020
Places available
Was: £2995
Now: £1795
Mon 13th Jul 2020
Places available
Was: £3995
Now: £1795
Cardiff
Mon 13th Jul 2020
Places available
£2995
Brighton
Mon 20th Jul 2020
Places available
£2995
Mon 20th Jul 2020
Places available
Was: £3995
Now: £1795
Mon 27th Jul 2020
Places available
Was: £3995
Now: £1795
Manchester
Mon 27th Jul 2020
Places available
£2995
Mon 3rd Aug 2020
Places available
Was: £2995
Now: £1795
Leeds
Mon 3rd Aug 2020
Places available
£2995
Birmingham
Mon 10th Aug 2020
Places available
£2995
Mon 10th Aug 2020
Places available
Was: £3995
Now: £1795
Maidstone
Mon 10th Aug 2020
Places available
£2995
Dublin
Mon 17th Aug 2020
Places available
€2995
Mon 17th Aug 2020
Places available
Was: £3995
Now: £1795
Belfast
Mon 24th Aug 2020
Places available
£2995
Mon 24th Aug 2020
Places available
Was: £3995
Now: £1795
Reading
Mon 24th Aug 2020
Places available
£2995
Norwich
Tue 1st Sep 2020
Places available
£2995
Tue 1st Sep 2020
Places available
Was: £3995
Now: £1795
London
Mon 7th Sep 2020
Places available
£2995
Mon 7th Sep 2020
Places available
Was: £2995
Now: £1795
Mon 14th Sep 2020
Places available
Was: £3995
Now: £1795
Southampton
Mon 14th Sep 2020
Places available
£2995
Nottingham
Mon 21st Sep 2020
Places available
£2995
Mon 21st Sep 2020
Places available
Was: £3995
Now: £1795
Mon 28th Sep 2020
Places available
Was: £3995
Now: £1795
Glasgow
Mon 28th Sep 2020
Places available
£2995
Sheffield
Mon 5th Oct 2020
Places available
£2995
Mon 5th Oct 2020
Places available
Was: £2995
Now: £1795
Mon 12th Oct 2020
Places available
Was: £3995
Now: £1795
Aberdeen
Mon 12th Oct 2020
Places available
£2995
Mon 19th Oct 2020
Places available
Was: £3995
Now: £1795
Bristol
Mon 19th Oct 2020
Places available
£2995
Birmingham
Mon 26th Oct 2020
Places available
£2995
Mon 26th Oct 2020
Places available
Was: £3995
Now: £1795
Manchester
Mon 2nd Nov 2020
Places available
£2995
Mon 2nd Nov 2020
Places available
Was: £3995
Now: £1795
Milton Keynes
Mon 9th Nov 2020
Places available
£2995
Mon 9th Nov 2020
Places available
Was: £3995
Now: £1795
Mon 16th Nov 2020
Places available
Was: £2995
Now: £1795
London
Mon 16th Nov 2020
Places available
£2995
Mon 23rd Nov 2020
Places available
Was: £3995
Now: £1795
Leeds
Mon 23rd Nov 2020
Places available
£2995
Newcastle
Mon 30th Nov 2020
Places available
£2995
Mon 30th Nov 2020
Places available
Was: £3995
Now: £1795
Mon 7th Dec 2020
Places available
Was: £2995
Now: £1795
Edinburgh
Mon 7th Dec 2020
Places available
£2995
Mon 14th Dec 2020
Places available
Was: £3995
Now: £1795
Liverpool
Mon 14th Dec 2020
Places available
£2995

Complete the steps below to receive a quote or more information

How will you be funding your training?

Self funding

Company funding

Not sure

Limited Budget?

We understand that people may have limited budgets.

  • To help and support our clients we will provide limited number of 250 daily discount codes.
  • Hurry, they’re first come, first served!
  • If you miss out, enquire to get yourself on the waiting list for the next day!

  Enquire for daily discount code 78  Remaining (Live Counter)

Key points about this course


Duration: 3 Days*

Pre-requisites:ITIL® 4 Foundation

Pre-course Reading: 2-5 Hours

Exam(s): Included

Accredited: Yes

Support: 24/7


Course Information

ITIL® Service Strategy Course Overview

This 3 day ITIL® Service Strategy course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Service Strategy exam, leading to the ITIL® Service Strategy certification. The exam is included.

ITIL Service Strategy is one of the nine ITIL® Intermediate courses which can be mixed and matched to gain the credits needed to achieve the ITIL® Expert certification, and one of the five courses which make up the Service Lifecycle Stream. Service Strategy concerns the activities required for planning strategy, including Service Portfolio Management, Demand Management, and Financial Management.

Service Strategy is used within the service lifecycle to to position services in order to meet an organisation's strategic objectives. This course explores how, when, and why this positioning might take place, opening with the scope of this practice and examining why it is valuable. The course moves on to explore how business strategies can be created, factoring in competitors and existing assets. The course then moves through the eight steps of service definition before considering how services might be packaged together. It also explains the processes that are part of Service Strategy, such as strategy management for IT services, service portfolio management, demand management, and business relationship management, as well as the inputs and outputs for each of these constituent aspects. Delegates will then learn about how strategy interacts with governance before examining the practical and technical considerations associated with implementing Service Strategy. By the end of the course, delegates will have gained a holistic understanding of how Service Strategy works, the contexts it operates in, and what it means to them.

By providing a comprehensive framework of what strategic activities should be carried out during the lifecycle, Service Strategy will be particularly beneficial to anybody involved in these activities. This Service Strategy course counts for 3 credits towards an ITIL® Practitioner qualification.

This course is accredited by PeopleCert on behalf of AXELOS.

 

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

ITIL® Service Strategy Outline

The course covers the following topics:

  • Defining Services and Market Spaces
  • Strategic Assessments
  • Financial Management
  • Service Portfolio Management
  • Demand Management
  • Driving Strategy Through the Lifecycle
  • Critical Success Factors and Risks

 

*The ITIL® Service Strategy exam is taken online.

Benefits of online exams include:

  • Proven higher pass rates
  • Quicker Results
  • Save Travel Costs
  • Flexibility
  • Convenient
  • Take your exam at your home, office, or work when you are ready

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Who should attend this ITIL Training Course?

The course will benefit anybody involved in the strategic activities of the Service Lifecycle, including CIOs, CTOs, IT Managers, Consultants, and Supervisory Staff.

Prerequisites

You must have completed ITIL® Foundation before attending this course.

ITIL® is a best practice framework for IT service management. It provides guidance to businesses and individuals on how to use IT to meet business needs and deliver value to its users. ITIL® is supported by a comprehensive certification scheme which spans knowledge from the principles to how the entire framework fits together.
Yes, this course is accredited by PeopleCert on behalf of AXELOS.
Yes, you must have completed ITIL® Foundation before taking this course.
The course fee includes 3 days of classroom tuition from an expert trainer as well as a comprehensive candidate pack featuring presentation slides, exercises, sample examinations and the ITIL® Service Strategy exam
Please arrive at 8:45am for 9am start. The course hours are 9am-5pm each day.
You can read more about ITIL® on our ITIL® topic page, which links to a number of pages which go into greater detail about ITIL®, its courses, and its methodology.
The price for ITIL® Service Lifecycle - Service Strategy certification in the United Kingdom starts from £1795
The Knowledge Academy is the Leading global training provider in the world for ITIL® Service Lifecycle - Service Strategy.
Please see our ITIL® Training courses available in the United Kingdom

What's included in this ITIL Training Course?

This ITIL® Service Lifecycle course includes the following:

  • ITIL® Service Strategy exam
  • Certificate
  • Experienced ITIL® Trainer
  • Refreshments

ITIL® Service Strategy Exam

The ITIL® Service Strategy exam measures knowledge of the Service Strategy stage of the lifecycle, covering issues such as principles, processes, organisations, and governance.

  • 8 multiple choice questions
  • 90 minutes
  • Pass mark: 70% or 28/40
  • Closed book

Why choose TKA logo


Gold Tag

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Trusted Icon

Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

Delivery Icon

Various delivery methods

Flexible delivery methods are available depending on your learning style.

Resource Icon

Resources

Resources are included for a comprehensive learning experience.

Thames Water Logo

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

Google Logo
Samsung Logo
Shell Logo

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

hsbc-logo
mercedes-logo

  Looking for more information?