The Knowledge Academy provided a 5 star ITIL training course. The trainer was dedicated to the methodology and had many years of experience in the field which came in useful when explaining new processes and ideas. The teaching techniques varied from class discussions to power-point presentations which made learning fun.
Great company to train with - in particular the trainer Gary was fantastic and had lots of stories and experiences to share which made particular points stick in your mind. There was a great balance of fun with hard work and professionalism. Thorough training learning not just how to pass the exam but advice and guidance of how to apply to a real time situation as well. Overall a satisfying and successful experience.
I thought this course was excellent. It is true that you get out of it what you put in and you must be prepared to do the pre-work and homework or you will be left behind. I really enjoyed the ITIL course and thought the tutor was superb.
Best course I have been on in many years , Excellent tuition probably the best trainer I have had the pleasure of dealing with
Great course; very well-presented by the trainer who knew his stuff and was very happy to answer any questions.
Well presented course; the trainer did a very good job in delivering the content with interest.
Thanks all-round to The Knowledge Academy.
Great course; not too basic or too difficult and it was made very enjoyable by the trainer. Will book the next level with you guys too when I have time.
From a simple and concise booking process to an energetic and intensive course, I have felt as though TKA lived up to their good reputation. Time was given for anyone on the course to ask questions and I feel that I can speak for everyone when I say it was a positive and enriching experience.
A very well constructed course with excellent course materials which were methodical and well structured. The Trainer was superb and extremely engaging, providing some excellent insight and industry knowledge, aiding in understanding of the syllabus. Overall a very useful course to someone new to the IT service environment and I have already begun using some of this new found knowledge in my day to day role.
We went through a lot of material during the ITIL course in 3 days and I was nervous about the exam at the end.
The trainer presented all the material very well and answered all my questions with sound and clear examples and illustrations.
The course book that Knowledge Academy provided was very comprehensive.
Now that I've passed the ITIL course I am looking forward to taking a PRINCE2 course with TKA.
I have taken 2 Knowledge Academy courses paid for out of my own pocket. Each one was delivered by a seasoned professional in their chosen subject and enabled me to pass the course exams
The recent ITIL course I attended with you was a great experience. The subject matter was fascinating, and delivered in an effective way.
I am looking forward to doing another course with you in the future.
I used the Knowledge Academy to book and train myself and several colleagues in ITIL courses. Throughout the booking and registration process I found them to be extremely helpful and flexible to our needs whilst the training itself was given in a very professional manner by tutors who were extremely knowledgeable and enthusiastic in the subject matter. I would definitely recommend them and use their services again
Great all-round service by The Knowledge Academy. Booking was simple and painless with the customer services advisor on the phone answering all questions that I asked. The course was put together well with the lessons flowing and concise. Our trainer was very experienced, knew his stuff and was happy to go over any parts I didn't understand.
I found The Knowledge Academy to be organised and responsive from the outset. There is a clear investment in ensuring a fun and productive experience through the use of highly trained instructors, user-friendly course material and comfortable facilities. I would definitely use The Knowledge Academy