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ITIL® Overview - United Kingdom

Key points about this course


Duration: 1 Days*

Accredited: Yes

Support: 24/7

Dates & Prices Enquire
  • Our ITIL® Overview training course is fully accredited by PeopleCert.
  • Includes course materials, experienced instructor, & completion certificate.
  • There is no examination required for ITIL® Overview.

Available delivery methods for this course

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Online Instructor-Led

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Online Self-Paced

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Onsite

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Why Home Virtual is great

With an incredibly easy to use interface, our chosen platform has been designed to make learning online simple and enjoyable. It’s amazing video & audio quality means you won’t miss a thing.

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Key points about this course


Duration: 1 Days*

Accredited: Yes

Support: 24/7

View dates & prices

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Birmingham
Fri 21st Aug 2020
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£995
Fri 21st Aug 2020
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Was: £995
Now: £595
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Fri 21st Aug 2020
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€995
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Fri 28th Aug 2020
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£995
Fri 28th Aug 2020
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Was: £995
Now: £595
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Fri 28th Aug 2020
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Was: £995
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Glasgow
Fri 4th Sep 2020
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£995
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Fri 11th Sep 2020
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£995
Fri 11th Sep 2020
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Was: £995
Now: £595
Reading
Fri 18th Sep 2020
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£995
Maidstone
Fri 18th Sep 2020
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£995
Fri 18th Sep 2020
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Was: £995
Now: £595
Cambridge
Fri 25th Sep 2020
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Fri 25th Sep 2020
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Fri 9th Oct 2020
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Fri 9th Oct 2020
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Now: £595
London
Fri 9th Oct 2020
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Fri 16th Oct 2020
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Fri 16th Oct 2020
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Fri 23rd Oct 2020
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£995
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Fri 30th Oct 2020
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Fri 30th Oct 2020
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Birmingham
Fri 30th Oct 2020
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£995
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Manchester
Fri 6th Nov 2020
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£995
Cardiff
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Glasgow
Fri 13th Nov 2020
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£995
Belfast
Fri 20th Nov 2020
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£995
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Fri 20th Nov 2020
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Fri 20th Nov 2020
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Now: £595
Fri 27th Nov 2020
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Now: £595
Norwich
Fri 27th Nov 2020
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£995
Reading
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Fri 4th Dec 2020
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Fri 11th Dec 2020
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Fri 11th Dec 2020
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Now: £595
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Fri 18th Dec 2020
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Fri 18th Dec 2020
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Fri 8th Jan 2021
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Fri 8th Jan 2021
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Fri 8th Jan 2021
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Birmingham
Fri 8th Jan 2021
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£995
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Fri 8th Jan 2021
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Fri 8th Jan 2021
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Fri 8th Jan 2021
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Fri 8th Jan 2021
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Fri 8th Jan 2021
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Fri 8th Jan 2021
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Fri 8th Jan 2021
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Fri 8th Jan 2021
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Reading
Fri 12th Mar 2021
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Dublin
Fri 12th Mar 2021
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Norwich
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Cardiff
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Bristol
Fri 12th Mar 2021
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Manchester
Fri 12th Mar 2021
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Edinburgh
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Southampton
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Fri 12th Mar 2021
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Fri 14th May 2021
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Fri 14th May 2021
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Fri 14th May 2021
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Birmingham
Fri 14th May 2021
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Fri 14th May 2021
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Southampton
Fri 14th May 2021
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Glasgow
Fri 14th May 2021
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Newcastle
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Liverpool
Fri 14th May 2021
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Fri 9th Jul 2021
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Fri 9th Jul 2021
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Sheffield
Fri 9th Jul 2021
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Cardiff
Fri 9th Jul 2021
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Bristol
Fri 9th Jul 2021
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Southampton
Fri 9th Jul 2021
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Edinburgh
Fri 9th Jul 2021
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£1295
Birmingham
Fri 9th Jul 2021
Places available
£995
Maidstone
Fri 9th Jul 2021
Places available
£1295
Brighton
Fri 9th Jul 2021
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£1295
Leeds
Fri 9th Jul 2021
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£1295
Glasgow
Fri 9th Jul 2021
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£1295
Newcastle
Fri 9th Jul 2021
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£1295
Liverpool
Fri 9th Jul 2021
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Aberdeen
Fri 9th Jul 2021
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£1295
Belfast
Fri 9th Jul 2021
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£1295
Cambridge
Fri 9th Jul 2021
Places available
£1295
London
Fri 9th Jul 2021
Places available
£995
Reading
Fri 9th Jul 2021
Places available
£1295
Manchester
Fri 9th Jul 2021
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£995
Milton Keynes
Fri 9th Jul 2021
Places available
£1295
Dublin
Fri 9th Jul 2021
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€1295
Birmingham
Fri 10th Sep 2021
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£995
Maidstone
Fri 10th Sep 2021
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£1295
Brighton
Fri 10th Sep 2021
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£1295
Belfast
Fri 10th Sep 2021
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£1295
Cambridge
Fri 10th Sep 2021
Places available
£1295
Leeds
Fri 10th Sep 2021
Places available
£1295
Glasgow
Fri 10th Sep 2021
Places available
£1295
Newcastle
Fri 10th Sep 2021
Places available
£1295
Liverpool
Fri 10th Sep 2021
Places available
£1295
Aberdeen
Fri 10th Sep 2021
Places available
£1295
Dublin
Fri 10th Sep 2021
Places available
€1295
London
Fri 10th Sep 2021
Places available
£995
Reading
Fri 10th Sep 2021
Places available
£1295
Manchester
Fri 10th Sep 2021
Places available
£995
Milton Keynes
Fri 10th Sep 2021
Places available
£1295
Nottingham
Fri 10th Sep 2021
Places available
£1295
Norwich
Fri 10th Sep 2021
Places available
£1295
Sheffield
Fri 10th Sep 2021
Places available
£1295
Cardiff
Fri 10th Sep 2021
Places available
£1295
Bristol
Fri 10th Sep 2021
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£1295
Southampton
Fri 10th Sep 2021
Places available
£1295
Edinburgh
Fri 10th Sep 2021
Places available
£1295
Cambridge
Fri 12th Nov 2021
Places available
£1295
Leeds
Fri 12th Nov 2021
Places available
£1295
Glasgow
Fri 12th Nov 2021
Places available
£1295
Newcastle
Fri 12th Nov 2021
Places available
£1295
Liverpool
Fri 12th Nov 2021
Places available
£1295
Aberdeen
Fri 12th Nov 2021
Places available
£1295
Dublin
Fri 12th Nov 2021
Places available
€1295
London
Fri 12th Nov 2021
Places available
£995
Reading
Fri 12th Nov 2021
Places available
£1295
Manchester
Fri 12th Nov 2021
Places available
£995
Milton Keynes
Fri 12th Nov 2021
Places available
£1295
Nottingham
Fri 12th Nov 2021
Places available
£1295
Norwich
Fri 12th Nov 2021
Places available
£1295
Sheffield
Fri 12th Nov 2021
Places available
£1295
Cardiff
Fri 12th Nov 2021
Places available
£1295
Bristol
Fri 12th Nov 2021
Places available
£1295
Southampton
Fri 12th Nov 2021
Places available
£1295
Edinburgh
Fri 12th Nov 2021
Places available
£1295
Birmingham
Fri 12th Nov 2021
Places available
£995
Maidstone
Fri 12th Nov 2021
Places available
£1295
Brighton
Fri 12th Nov 2021
Places available
£1295
Belfast
Fri 12th Nov 2021
Places available
£1295

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Limited Budget?

We understand that people may have limited budgets.

  • To help and support our clients we will provide limited number of 250 daily discount codes.
  • Hurry, they’re first come, first served!
  • If you miss out, enquire to get yourself on the waiting list for the next day!

  Enquire for daily discount code 234  Remaining (Live Counter)

Key points about this course


Duration: 1 Days*

Accredited: Yes

Support: 24/7


Course Information

ITIL® Overview Course Overview

This intensive 1-day overview course on Information Technology Infrastructure Library (ITIL®) will teach delegates the ITIL® experience for managing IT as a service using ITIL® methodology. After completing the course delegates will be able to integrate ITIL® into their organisation.

The Knowledge Academy is fully accredited by PeopleCert, for our ITIL® courses.

ITIL® is the world’s leading approach to IT service management. Created by the UK government and based on best practice principles, ITIL® features a range of certifications to help businesses align their IT services to the needs of their customers and organisation.


ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

 

 

ITIL® Overview Course  Outline

This one-day intensive course shall provide an overview of ITIL®. Below are the aims and objectives of the course:

  • Introduction to Information Technology Infrastructure Library (ITIL®)
  • The Principles of ITIL®
  • Definitions and Terminology
  • ITIL Lifecycle Service Operation
  • ITIL Lifecycle Service Design
  • ITIL Lifecycle Service Strategy
  • ITIL Lifecycle Continual Service Improvement
  • ITIL Lifecycle Service Transition

Who should attend this ITIL Training Course?

The ITIL® overview course is especially beneficial to anybody involved in IT service management, who wants an introduction to this IT Service Management Methodology.

Prerequisites

There are no prerequisites required prior to attending this course. This course is open to everyone and is especially aimed at those who require a basic understanding of ITIL, those who wish to understand ITIL and its use in IT service management, IT professionals 

ITIL® offers a broad range of courses. Once you have completed the ITIL® Overview course, you may progress onto the ITIL® Foundation course. The ITIL® Foundation course is a prerequisite for all the other ITIL® certifications such as, ITIL® Practitioner, ITIL® Service Intermediate qualifications, and finally to ITIL® Expert Level that involves the MALC course and Exam.
This ITIL® Overview course is open to everyone and there are no prerequisites needed to attend this course.
This ITIL® Overview course is highly targeted towards those who want to gain an overall understanding in ITIL®.
ITIL® Foundation is the entry level certification to ITIL. Following on from this is ITIL® Practitioner, which is the next transitional step. ITIL® Intermediate qualifications follows on from the Practitioner. ITIL® Intermediate is composed of 9 modules that are split into two categories; Service Lifecycle (5 modules) and Service Capability (4 modules). Each module is worth a number of credits, and attendance of a course and passing of the exam ensures delegates gain those credits. 17 credits are required along with ITIL® Foundation certification and completion of the MALC ITIL® course and exam to obtain a total number of 22 credits to reach the next level of ITIL; ITIL® expert. ITIL® master certification is the final stage and is obtained through ITIL® expert qualification and 5 or more years’ experience, in IT Service management, in leadership or management position.
Yes, The Knowledge Academy has full accreditation by PeopleCert on behalf of AXELOS for our ITIL® courses.
No, there is no exam for this course. Full attendance and participation shall ensure certification of this ITIL® Overview course.
Yes, our courses are available all over the world in 196 countries, and our ITIL® online courses and virtual training can be accessed anywhere.
The price for ITIL® Overview certification in the United Kingdom starts from £595
The Knowledge Academy is the Leading global training provider in the world for ITIL® Overview.
Please see our ITIL® Training courses available in the United Kingdom

What's included in this ITIL Training Course?

The following is included in this course:

  • The Knowledge Academy ITIL® Overview Manual
  • Experienced ITIL® Instructor
  • Certificate
  • Refreshments
  • ITIL Exam

Why choose TKA logo


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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

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Various delivery methods

Flexible delivery methods are available depending on your learning style.

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Resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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