Who should attend this ITIL® Training Course?
The ITIL® overview course is especially beneficial to anybody involved in IT service management, who wants an introduction to this IT Service Management Methodology.
Prerequisites
There are no prerequisites required prior to attending this course. This course is open to everyone and is especially aimed at those who require a basic understanding of ITIL®, those who wish to understand ITIL® and its use in IT service management, IT professionals
ITIL® Overview Course Overview
This intensive 1-day overview course on Information Technology Infrastructure Library (ITIL®) will teach delegates the ITIL® experience for managing IT as a service using ITIL® methodology. After completing the course delegates will be able to integrate ITIL® into their organisation.
The Knowledge Academy is fully accredited by PeopleCert, for our ITIL® courses.
ITIL® is the world’s leading approach to IT service management. Created by the UK government and based on best practice principles, ITIL® features a range of certifications to help businesses align their IT services to the needs of their customers and organisation.
ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.