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ITIL® 4 Managing Professional Transition Module - United Kingdom

Key points about this course


Duration: 3 Days*

Exam(s): Included

Accredited: Yes

Support: 24/7

Popular In: us  gb  au  

Dates & Prices Enquire
  • Gain your ITIL® 4 Managing Professional Certification
  • Learn about ITIL® 4's service value model
  • Learn how to manage successful IT services, teams and workflows
  •  

Available delivery methods for this course

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Key points about this course


Duration: 3 Days*

Exam(s): Included

Accredited: Yes

Support: 24/7

Popular In: us  gb  au  

View dates & prices

Find out more

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ITIL® 4 Managing Professional Transition Module Dates & Prices

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Tue 14th Apr 2020
Places available
£1995
Leeds
Mon 20th Apr 2020
Places available
£1995
Aberdeen
Mon 20th Apr 2020
Places available
£2995
Cardiff
Mon 20th Apr 2020
Places available
£2495
Edinburgh
Mon 20th Apr 2020
Places available
£1995
Dublin
Mon 27th Apr 2020
Places available
€1995
Sheffield
Mon 27th Apr 2020
Places available
£2995
Manchester
Mon 27th Apr 2020
Places available
£1795
Reading
Mon 27th Apr 2020
Places available
£1995
Mon 4th May 2020
Places available
£1995
Belfast
Mon 11th May 2020
Places available
£2995
London
Mon 11th May 2020
Places available
£1795
Glasgow
Mon 11th May 2020
Places available
£1995
Nottingham
Mon 11th May 2020
Places available
£2495
Newcastle
Mon 18th May 2020
Places available
£2495
Maidstone
Mon 18th May 2020
Places available
£2995
Birmingham
Mon 18th May 2020
Places available
£1795
Liverpool
Mon 18th May 2020
Places available
£2995
Cambridge
Mon 1st Jun 2020
Places available
£2995
Milton Keynes
Mon 1st Jun 2020
Places available
£1995
Mon 1st Jun 2020
Places available
£1995
Bristol
Mon 8th Jun 2020
Places available
£1995
Norwich
Mon 8th Jun 2020
Places available
£2995
Leeds
Mon 15th Jun 2020
Places available
£1995
Southampton
Mon 15th Jun 2020
Places available
£2495
Edinburgh
Mon 22nd Jun 2020
Places available
£1995
Manchester
Mon 29th Jun 2020
Places available
£1795
Brighton
Mon 29th Jun 2020
Places available
£2495
Cardiff
Mon 6th Jul 2020
Places available
£2495
Mon 6th Jul 2020
Places available
£1995
Reading
Mon 6th Jul 2020
Places available
£1995
Aberdeen
Mon 13th Jul 2020
Places available
£2995
London
Mon 13th Jul 2020
Places available
£1795
Birmingham
Mon 20th Jul 2020
Places available
£1795
Dublin
Mon 20th Jul 2020
Places available
€1995
Glasgow
Mon 27th Jul 2020
Places available
£1995
Belfast
Mon 27th Jul 2020
Places available
£2995
Sheffield
Mon 3rd Aug 2020
Places available
£2995
Mon 3rd Aug 2020
Places available
£1995
Newcastle
Mon 3rd Aug 2020
Places available
£2495
Nottingham
Mon 10th Aug 2020
Places available
£2495
Bristol
Mon 10th Aug 2020
Places available
£1995
Maidstone
Mon 17th Aug 2020
Places available
£2995
Leeds
Mon 17th Aug 2020
Places available
£1995
Edinburgh
Mon 24th Aug 2020
Places available
£1995
Liverpool
Mon 24th Aug 2020
Places available
£2995
Mon 7th Sep 2020
Places available
£1995
Milton Keynes
Mon 7th Sep 2020
Places available
£1995
Cambridge
Mon 7th Sep 2020
Places available
£2995
Glasgow
Mon 14th Sep 2020
Places available
£1995
London
Mon 14th Sep 2020
Places available
£1795
Birmingham
Mon 21st Sep 2020
Places available
£1795
Reading
Mon 21st Sep 2020
Places available
£1995
Manchester
Mon 28th Sep 2020
Places available
£1795
Aberdeen
Mon 28th Sep 2020
Places available
£2995
Norwich
Mon 5th Oct 2020
Places available
£2995
Bristol
Mon 5th Oct 2020
Places available
£1995
Mon 5th Oct 2020
Places available
£1995
Belfast
Mon 12th Oct 2020
Places available
£2995
Leeds
Mon 12th Oct 2020
Places available
£1995
Sheffield
Mon 19th Oct 2020
Places available
£2995
Edinburgh
Mon 19th Oct 2020
Places available
£1995
Brighton
Mon 26th Oct 2020
Places available
£2495
Southampton
Mon 26th Oct 2020
Places available
£2495
Glasgow
Mon 2nd Nov 2020
Places available
£1995
Mon 2nd Nov 2020
Places available
£1995
London
Mon 2nd Nov 2020
Places available
£1795
Cardiff
Mon 9th Nov 2020
Places available
£2495
Milton Keynes
Mon 9th Nov 2020
Places available
£1995
Bristol
Mon 16th Nov 2020
Places available
£1995
Nottingham
Mon 16th Nov 2020
Places available
£2495
Leeds
Mon 23rd Nov 2020
Places available
£1995
Cambridge
Mon 23rd Nov 2020
Places available
£2995
Birmingham
Mon 30th Nov 2020
Places available
£1795
Newcastle
Mon 30th Nov 2020
Places available
£2495
Dublin
Mon 30th Nov 2020
Places available
€1995
Reading
Mon 7th Dec 2020
Places available
£1995
Manchester
Mon 7th Dec 2020
Places available
£1795
Maidstone
Mon 7th Dec 2020
Places available
£2995
Mon 14th Dec 2020
Places available
£1995
Liverpool
Mon 14th Dec 2020
Places available
£2995
London
Mon 14th Dec 2020
Places available
£1795
Edinburgh
Mon 14th Dec 2020
Places available
£1995

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Key points about this course


Duration: 3 Days*

Exam(s): Included

Accredited: Yes

Support: 24/7

Popular In: us  gb  au  


Course Information

ITIL® 4 Managing Professional Transition Module Course Overview

This course allows professionals with credits from Intermediate modules in ITIL® v3 to transfer their knowledge to the new ITIL® Managing Professional stream and gain the ITIL® Managing Professional certification – all in just 3 days.

Taking previous knowledge of ITIL® into consideration, the course covers the four component modules which make up ITIL® Managing Professional:

  • ITIL® 4 Specialist Create, Deliver and Support
  • ITIL® 4 Specialist Drive Stakeholder Value
  • ITIL® 4 Specialist High Velocity IT
  • ITIL® 4 Strategist Direct, Plan and Improve

This is followed by an exam which confirms knowledge of how to manage successful IT services, teams and workflows.

ITIL® 4 Managing Professional Transition Module Course Outline

This course covers the following topics:

  • ITIL® 4’s service value system model and its 34 practices compared to ITIL® v3
  • The service value chain
  • Seven guiding principles
  • Four business dimensions
  • Governance
  • Continual improvement
  • Key concepts from the three ITIL® Managing Professional Transition modules: Create, Deliver & Support; Drive Stakeholder Value and High Velocity IT

 

The course has these learning outcomes:

  • Understand the key concepts of service management
  • Understand how the ITIL guiding principles can help an organization to adopt and adapt service management
  • Understand the four dimensions of service management
  • Understand the purpose and components of the ITIL service value system
  • Understand the activities of the service value chain, and how they interconnect
  • Understand how to plan and build a service value stream to create, deliver, and support services
  • Know how relevant ITIL practices contribute to the creation, delivery and support across the SVS and value streams
  • Know how to create, deliver and support services
  • Understand how customer journeys are designed
  • Know how to shape demand and define service offerings
  • Know how to onboard and offboard customers and users
  • Know how to act together to ensure continual value co-creation (service consumption / provisioning)
  • Know how to realize and validate service value
  • Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
  • Understand the digital product lifecycle in terms of the ITIL ‘operating model’
  • Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high velocity IT
  • Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
  • Understand the role of GRC and know how to integrate the principles and methods into the service value system
  • Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction planning and improvement

 

Who should attend this ITIL® 4 Training Course?

The course is designed for those with management–level knowledge of ITIL® v3 who wish to transition to ITIL® 4.

Prerequisites

To attend, you must hold ITIL® V3 Expert certification or have earned at least 17 credits throughout the ITIL® v3 scheme.

Alternatively, you can also take the course if you have achieved 15 credits in ITIL® v3 plus ITIL® 4 Foundation certification.

Please arrive at the venue at 8:45am.
To attend, you must hold ITIL® V3 Expert certification or have earned at least 17 credits throughout the ITIL® v3 scheme. Alternatively, you can also take the course if you have achieved 15 credits in ITIL® v3 plus ITIL® 4 Foundation certification.
The course is designed for those with management–level knowledge of ITIL® v3 who wish to transition to ITIL® 4.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Experienced Instructor, and Refreshments
This course is 3 days
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The price for ITIL® 4 Managing Professional Transition Module certification in the United Kingdom starts from £995
The Knowledge Academy is the Leading global training provider in the world for ITIL® 4 Managing Professional Transition Module.
Please see our ITIL® Training courses available in the United Kingdom

What's Included?

  • Delegate pack consisting of course notes and exercises
  • Experienced Instructor
  • Refreshments
  •  ITIL® Managing Professional Exam

ITIL® 4 Managing Professional Transition Module Exam

  • 40 questions
  • Multiple choice 
  • Duration of 90 minutes
  • Pass mark of 70% or 28/40
  • Closed book

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You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

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Various delivery methods

Flexible delivery methods are available depending on your learning style.

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Resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

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