close

close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.

close

close

Press esc to close

close close

Back to course information

Thank you for your enquiry!

One of our training experts will be in touch shortly to go overy your training requirements.

close close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.

Course information

ITIL® 4 Foundation Bridge Training Course Outline

The course covers the following topics:

  • The key concepts of service management
  • IT service management definitions
  • The seven guiding principles
  • The four dimensions of service management
  • The ITIL service value system
  • The service value chain and its elements
  • 18 key ITIL practices

 

Show moredowndown

Who Should Attend this ITIL® 4 Training Course

The course is designed for anybody with experience of ITIL V3 who would like to upgrade their knowledge to ITIL 4. It is not suitable for those who are new to ITIL and IT Service Management.

Prerequisites 

You must hold ITIL V3 Foundation certification or above to attend.​

ITIL® 4 Foundation Bridge Training Course Overview

This 1-day ITIL 4 Foundation Bridge course is designed to bring those with some ITIL knowledge quickly up to speed with ITIL 4. The course is a shortened form of our ITIL 4 Foundation training optimised for those who already hold ITIL V3 Foundation certification. Taking previous knowledge into consideration, you’ll learn the key principles and differences between ITIL V3 and ITIL 4 and prepare to take the ITIL 4 Foundation exam, which is included with the course.

The ITIL 4 Foundation exam evaluates and confirms knowledge of ITIL 4 concepts, principles and practices, including how ITIL can be used together with modern best practices such as Agile, DevOps and Lean.

Show moredowndown

What's Included in this Training Course

  • Certificate
  • Experienced ITIL instructor​

Show moredowndown

Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.

best_trainers

Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.

venues

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

small_classes

Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience

value_for_money

Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.

tailored_learning_experience

Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.

budget

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

team_building

Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.

monitor_progress

Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Frequently asked questions

FAQ's

Please arrive at the venue at 8:45am.
You must hold ITIL V3 Foundation certification or above to attend.​
The course is designed for anybody with experience of ITIL V3 who would like to upgrade their knowledge to ITIL 4. It is not suitable for those who are new to ITIL and IT Service Management.
We are able to provide support via phone & email prior to attending, during and after the course.
The ITIL 4 Foundation exam, delegate pack consisting of course notes and exercises, Experienced Instructor, and Refreshments
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The price for ITIL® 4 Foundation Bridge Training certification in the United Kingdom starts from £795
The Knowledge Academy is the Leading global training provider in the world for ITIL® 4 Foundation Bridge Training.
Please see our ITIL® Training courses available in the United Kingdom

Why choose us

icon

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

icon

Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

icon

Many delivery methods

Flexible delivery methods are available depending on your learning style.

icon

High quality resources

Resources are included for a comprehensive learning experience.

barclays Logo
deloitte Logo
Thames Water Logo

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

santander logo
bmw Logo
Google Logo
Shell Logo

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

backBack to course information

ITIL® v3 Expert to ITIL® 4 Managing Professional (ITIL MP)

Save 26%
2 courses
Included courses:

ITIL® 4 Foundation Bridge Training£795

ITIL® 4 Managing Professional Transition Module£1495

Total without package:  £2290

Package price:  £1695 (Save £595)