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Course information

Emotional Intelligence Course Outline

Module 1: Introduction to Emotional Intelligence

  • What is Emotional Intelligence?
  • What Emotional Intelligence IS NOT?
  • Power of Emotion in Communication
  • Why is Emotional Intelligence Important?
  • Emotional Intelligence to Organisations
  • Competencies for Emotional Intelligence
  • Need to Improve Emotional Intelligence?
  • Improving Your Emotional Intelligence
  • Model for Self-Directed Change

Module 2: Thinking, Feeling, and Acting

  • What Causes Us to Think, Feel, and Act the Way We Do?

Module 3: Developing the Emotional Intelligence

  • Ways to Develop Emotional Intelligence
    • Utilise an Assertive Style of Communicating
    • Respond Instead of Reacting to Conflict
    • Practice Self-Awareness
    • Empathise with Others
    • Take Criticism Well

Module 4: Habits and Emotional Intelligence

  • Habits
  • How to Stop Habits from Forming?
  • How to Change Existing Habits?

Module 5: Consuming Information: Personality Types

  • How We Take in Information?
  • Myers Briggs Test

Module 6: Changing Past Conditioning

  • How to Change Your Past Conditioning?

Module 7: Avoiding Conflict

  • Managing and Handling Conflict
  • Conflict at the Workplace
  • Conflict Management
  • Steps to Managing Conflict
  • Steps to Managing Conflict – Problem Solving Process
  • Techniques for Avoiding Conflict
  • Communication Styles
  • Listening
  • Barriers to Active Listening
  • How to Be a Good Listener?
  • Use of Voice
  • Empathy
  • Harness the Power of Emotion in Communication
  • Role of Emotions
  • Emotional Awareness
  • Emotion Strategies
  • Behaviours Demonstrating Higher EQ
  • Levels of EQ
  • Communicating a Difficult Message

Module 8: Self Confidence Skills for Improved Emotional Intelligence

  • Self Confidence Skills
  • Positive Attitude
  • Conversation
  • Body Language
  • Presentation
  • Workplace Challenges
  • Leadership
  • Development Focus for Emotional Intelligence

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Who should attend this Emotional Intelligence Training Course?

The Emotional Intelligence Course is a fundamental component of personality development, designed to provide a crucial understanding of principles like self-awareness, self-management and relationship management. Anyone looking to manage and hone their emotions can benefit from this course. Moreover, it greatly benefits the following professionals:

  • Managers
  • Supervisors
  • Team Leaders
  • Sales Executives
  • Customer Service Executives
  • Educators
  • Healthcare Professionals

Prerequisites of the Emotional Intelligence Training Course

There are no formal prerequisites to attend this Emotional Intelligence Course.

Emotional Intelligence Training Course Overview

Emotional Intelligence (EI) Training is a specialised program designed to enhance an individual's ability to understand and manage their emotions and those of others. This training delves into the five key elements of emotional intelligence: self-awareness, self-regulation, motivation, empathy, and social skills.

The benefits of Emotional Intelligence Training are far-reaching and impactful in both personal and professional contexts. In the workplace, individuals with high emotional intelligence are often better team players, exhibit strong leadership qualities, and possess effective conflict-resolution skills. They are adept at navigating social complexities, fostering positive work environments, and enhancing team performance. On a personal level, EI training contributes to improved mental health, stronger relationships, and higher overall life satisfaction.

The Knowledge Academy’s 1-day  course provides delegates with an in-depth knowledge of Emotional Intelligence. During this training, they will learn how to communicate a difficult message effectively. They will also learn how to identify areas of development that focus on Emotional Intelligence. This course will be taught by our highly skilled and knowledgeable trainer, who has years of experience in teaching and will help delegates get a complete understanding of this  course.

Course Objectives:

  • Cultivate self-awareness and understand personal emotional responses
  • Develop strategies for effective emotional self-regulation
  • Enhance empathy and social skills for better interpersonal relationships
  • Apply emotional intelligence principles in professional and personal settings
  • Prepare for leadership roles by mastering emotional intelligence-driven decision-making

This course is meticulously crafted to empower individuals with the skills necessary to navigate both personal and professional challenges with emotional intelligence. By focusing on key aspects such as self-awareness, empathy, and social skills, this course prepares participants for enhanced leadership and interpersonal roles, fostering environments of collaboration, understanding, and productivity.

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What’s included in this Emotional Intelligence Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Emotional Intelligence Certificate
  • Digital Delegate Pack

Why choose us

Our Nottingham venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Nottingham is a city in Nottinghamshire, England and is around 30 miles south of Sheffield. Nottingham is most famous for its affiliation with Robin Hood and for its industries of bike and lace making and tobacco. Its population is around 310,000 people making it the second largest city in the Midlands. Schools in Nottingham are governed by the unitary authority of Nottingham and the Nottingham City Council. There are a large number of primary and secondary schools in Nottingham, including Alderman White School, The Holgate Academy, Rushcliffe School, Tuxford Academy, Serlby Park Academy and The Oakwood Academy.

There are several colleges, most of which were formed by the merging of lots of different smaller colleges. For example, Central College was formed when South Nottingham College and Castle College merged and New College was created when four small colleges joined together. There are several smaller academies and sixth-form colleges for educational purposes also. Independent schools also thrive in Nottingham; Nottingham High School was founded in 1513 and is the city’s oldest educational institute. There are two universities in Nottingham, the Nottingham Trent University and the University of Nottingham. These universities have a combined student population of around 61,000. Nottingham Trent University was founded in 1843 but only became a university in 1992 when the Nottingham Government School of Design was established. It is split over three different campuses across Nottingham.

The University of Nottingham is a public research university was founded in 1881 and has a variety of campuses in and around Nottingham, as well as some in China and Malaysia. It is most famous for its teaching in economics, law and pharmaceuticals as well as its teaching hospital, the Queen’s Medical Centre which is located outside Nottingham but still in the same county. Notable alumni include David Ross, co-founder of Carphone Warehouse, actress Ruth Wilson, actor Theo James and Nobel Prize winner Sir Clive Granger.

Popular searched areas in and around Nottingham include:-

  • Arnold
  • Beeston
  • Bingham
  • Bunny
  • Carlton
  • Carrington
  • Clifton
  • Dunkirk
  • Eastwood
  • Gotham
  • Holme Pierrepont
  • Hucknall
  • Langley Mill
  • Long Aaton
  • Newton
  • Redhill
  • Sherwood
  • West Bridgford
  • Westwood

 

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Address

Jury's Inn, Waterfront Plaza, 

Station Street, Nottingham, 

NG2 3BJ

United Kingdom

T: 01344203999

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.

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Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience

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Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.

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Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.

budget

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.

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Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Emotional Intelligence Training in Nottingham FAQs

FAQ's

Emotional Intelligence is the capability of understanding, utilising, and managing emotions positively to relieve stress.
Emotional intelligence is important as it facilitates flexibility, empathy, motivation, reasoning, communication, and the ability to read.
At the end of this training, delegates will be able to control their emotions in the workplace in a better way. They will also be able to apply leadership skills for improved emotional intelligence.
In this course, you will learn about the importance of emotional intelligence, ways to develop emotional intelligence, managing and handling conflicts, the Myers Briggs test, communication styles, self-confidence skills, workplace challenges, and other related concepts.
To start learning about Emotional Intelligence, no specific prior skills or experience are required. It's more about having an open mindset and willingness to understand and manage your own emotions, as well as empathise with others.
Online Emotional Intelligence Courses offer flexibility, accessibility, and a tailored learning pace. They enhance understanding of emotions in oneself and others, improve communication skills, and foster better relationships, both personally and professionally.
Yes, upon finishing the Emotional Intelligence Course, participants will receive a certificate. This acknowledges their understanding and proficiency in the skills and concepts taught throughout the course, serving as a formal recognition of their learning and development in emotional intelligence.
The price for Emotional Intelligence Training certification in Nottingham starts from £895
The Knowledge Academy is the Leading global training provider for Emotional Intelligence Training.

Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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Customer Service Package

Save upto 40%
5 courses

Total without package:  £4475

Package price:  £2695 (Save £1780)

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