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Assertiveness Skills - How And When To Be Assertive - United Kingdom

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Duration: 1 Days*

Support: 24/7

Popular In: us  gb  ca  au  

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  • Build assertive behaviour to work assertively at your workplace.
  • Gain Confidence and Self-belief to handle difficult people and situations.
  • Learn how to say 'NO' and handle or deal with your emotions.
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Glasgow
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London
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Norwich
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Birmingham
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Key points about this course


Duration: 1 Days*

Support: 24/7

Popular In: us  gb  ca  au  


Course Information

Assertiveness Skills Training Overview

This 1-day Assertiveness Training course is designed to help candidates explore and gain an understanding of the issues associated with not being assertive, and the benefits of being assertive in a workplace environment.

Upon completion of this course, candidates will feel more confident in their ability to communicate and manage colleagues and clients, especially when put in uncomfortable or difficult situations where it is important to keep calm and be an assertive presence.

What is Assertive Language?

Assertion means standing up for what you want and stating your thoughts clearly and calmly. It means expressing your opinion, which sometimes leads to confrontation. It takes courage. Assertiveness is a learned behaviour and some find it harder than others because of their natural, easy-going style.

Course Objectives

  • Understand the underlying principles of assertiveness
  • Recognise the different styles of communication
  • Identify specific situations in which we would like to become more assertive
  • To prepare, rehearse, or role play a different, more assertive response
  • Transferring that behaviour into 'real life' situations

What will you Gain from this Assertiveness Training Course?

  • Learn and utilise assertive styles for any situation.
  • Develop assertiveness skill to boost your Confidence
  • Understand how others perceive your behaviour.
  • Understand the communication processes necessary to be assertive.
  • Understanding your body language and confidence.

Assertiveness Skills Training Outline

Our Assertive Skills training course conveys a range of information to supply delegates with the best training experience :

Introduction to Assertiveness Skills

  • What does it mean to be assertive?
  • Rules of assertion
  • When to be assertive
  • Being assertive in the workplace

Getting your point across

  • Presenting clear messages
  • Ending conversations
  • Gaining confidence
  • Tools

Dealing with difficulty

  • Handling difficult people and situations
  • The art of saying no
  • Managing conflict
  • Moving forward

Emotional intelligence

  • Managing your emotions
  • Dealing with someone else’s emotions

Who should attend this Assertiveness Training Course?

This Assertiveness Skills training course is aimed at those who wish to develop their skills to deal with different individuals and difficult situations.

Anyone who wants to learn about Emotional Intelligence, Art of saying 'NO', Conflict Management, and want to be confident in what they say and do can attend this course. 

Assertion means standing up for what you want and stating your opinion clearly and calmly.
We will help you to develop and polish your assertiveness skills with the help of our industry expert trainers.
Tips you can follow to be more assertive and confident at your workplace: Recognise your value, Know your rights, Know your boundaries, Prepare and Practice, Learn how to say “No”.
Assertiveness Skills Training Course is 1 day.
With the help of The Knowledge Academy's Assertiveness Training Course you will Build Assertive Behaviours which helps you to handle any Difficult situation and Person at anyplace.
The price for Assertiveness Skills - How and When to be Assertive certification in the United Kingdom starts from £495
The Knowledge Academy is the Leading global training provider in the world for Assertiveness Skills - How and When to be Assertive.

What's Included in this Assertiveness Skills Course?

  • A Comprehensive Assertiveness Training Course Folder.
  • An Assertiveness Skills Action Plan.
  • Full Access to Training Slides and Trainer Notes.
  • Certificate of Attendance.
  • 24/7 Support Before, During & After your Course.

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