Emotional Intelligence Training in Manchester

Home

Courses

Personal Development Courses

Emotional Intelligence Training

Manchester

Understand how Emotional Intelligence can be applied in organisations
Attain knowledge about human behaviour that governs particular situations
Acquire skills with our comprehensive Emotional Intelligence Training

Dates & Prices

Emotional Intelligence Training Overview

Course syllabus

Who it’s for

What’s included

Exams

FAQs

Emotional Intelligence Training Course Outline

Module 1: Introduction to Emotional Intelligence

What is Emotional Intelligence?
What Emotional Intelligence IS NOT?
Power of Emotion in Communication
Why is Emotional Intelligence Important?
Emotional Intelligence to Organisations
Competencies for Emotional Intelligence
Need to Improve Emotional Intelligence?
Improving Your Emotional Intelligence
Model for Self-Directed Change

Module 2: Thinking, Feeling, and Acting

What Causes Us to Think, Feel, and Act the Way We Do?

Module 3: Developing the Emotional Intelligence

Ways to Develop Emotional Intelligence
- Utilise an Assertive Style of Communicating
- Respond Instead of Reacting to Conflict
- Practice Self-Awareness
- Empathise with Others
- Take Criticism Well

Module 4: Habits and Emotional Intelligence

Habits
How to Stop Habits from Forming?
How to Change Existing Habits?

Module 5: Consuming Information: Personality Types

How Do We Take in Information?
Myers Briggs Test

Module 6: Changing Past Conditioning

How to Change Your Past Conditioning?

Module 7: Avoiding Conflict

Managing and Handling Conflict
Conflict at the Workplace
Conflict Management
Steps to Managing Conflict
Steps to Managing Conflict – Problem Solving Process
Techniques for Avoiding Conflict
Communication Styles
Listening
Barriers to Active Listening
How to Be a Good Listener?
Use of Voice
Empathy
Harness the Power of Emotion in Communication
Role of Emotions
Emotional Awareness
Emotion Strategies
Behaviours Demonstrating Higher EQ
Levels of EQ
Communicating a Difficult Message

Module 8: Self Confidence Skills for Improved Emotional Intelligence

Self Confidence Skills
Positive Attitude
Conversation
Body Language
Presentation
Workplace Challenges
Leadership
Development Focus for Emotional Intelligence

Who should attend this Emotional Intelligence Training Course?

The Emotional Intelligence Course is a fundamental component of personality development, designed to provide a crucial understanding of principles like self-awareness, self-management and relationship management. Anyone looking to manage and hone their emotions can benefit from this Emotional Intelligence Training. Moreover, it greatly benefits the following professionals:

Managers
Supervisors
Team Leaders
Sales Executives
Customer Service Executives
Educators
Healthcare Professionals

Prerequisites of the Emotional Intelligence Training Course

There are no formal prerequisites to attend this Emotional Intelligence Course.

Emotional Intelligence Training Course Overview

Emotional Intelligence (EI) is a crucial skill set that involves understanding and managing your own emotions while recognising and influencing the emotions of others. In today’s fast-paced work environment, EI is essential for effective leadership, collaboration, and conflict resolution. Mastering these skills can enhance personal and professional relationships, making EI a vital component for success in the modern workplace.

Proficiency in this Emotional Intelligence Training is increasingly recognised as a key factor in achieving professional success and organisational effectiveness. Managers, Team Leaders, HR Professionals, and anyone in a client-facing role can greatly benefit from developing their EI. This skill enables professionals to navigate complex social interactions, manage stress, and lead teams with empathy and insight, fostering a more positive and productive work environment.

This intensive 1-day training offered by The Knowledge Academy is designed to equip delegates with practical tools and strategies to enhance their Emotional Intelligence. Through interactive exercises, real-world scenarios, and expert insights, delegates will learn to improve their self-awareness, emotional regulation, and interpersonal skills. By the end of the course, delegates will be able to apply EI principles to their daily interactions, leading to improved teamwork and leadership capabilities.

Course Objectives

To develop a deeper understanding of emotional intelligence concepts
To enhance self-awareness and emotional regulation skills
To improve empathy and interpersonal communication
To learn techniques for managing stress and conflict
To apply EI principles in leadership and team dynamics
To build stronger professional relationships through effective EI

After completing this Emotional Intelligence Training, delegates will receive a certificate recognising their enhanced emotional intelligence skills. This certification will validate their ability to effectively manage emotions and foster positive interactions, supporting their continued professional development and career advancement.

What’s included in this Emotional Intelligence Training Course?

World-Class Training Sessions from Experienced Instructors
Emotional Intelligence Certificate
Digital Delegate Pack

Emotional Intelligence Training Exam Information

Question Type: Multiple Choice
Total Questions: 40
Duration: 1hour
Open Book/Closed Book: Closed Book

Our Manchester venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Manchester is a metropolitan borough and city located in Greater Manchester, England. It has an estimated population of approximately 2.55 million citizens, making it the United Kingdom's second most populous urban area. Schools in Manchester follow the British educational system and is divided into three levels: Primary School, Secondary Schools and Higher Education. The education in Manchester is compulsory for children up until they are 16 years old. The Manchester Grammar School is one of Manchester’s notable school. It was established in 1515 and is a free Grammar School for children, aged 7 to 18 years old, who wish to attend this school, and is the largest independent day school for boys. It teaches over 1,000 students with over 200 teaching staffs. Manchester also has 3 other Grammar Schools: Withington Girls' School, Manchester High School for Girls, and William Hulme's Grammar School.

Popular searched areas in and around Manchester include:-

Atherton
Clayton
Denton
Didsbury
Eccles
Fallowfield
Levenshulme
Middleton
Moss Side
Old Trafford
Prestwich
Radcliffe
Stretford
Swinton
The Trafford Centre
Trafford Park
Urmston
Worsley
Wythenshawe

There are three universities in Manchester: The University of Manchester, Manchester Metropolitan University and The University of Law. The University of Manchester (uoM) is the largest full-time non-collegiate university. It was instituted in 1851 as Victoria University of Manchester and teaches over 38,000 students with 27,000 of them being undergraduates and 11,000 students doing their postgraduates. Manchester Metropolitan University (MMU) was established in 1970 and was formally known as Manchester Polytechnic; it teaches over 37 students. Manchester Metropolitan University is the second most popular university in the UK and receives over 52,000 applications each year; it is ranked fourth of the new universities in UK. The University of Law (ULaw) was established as the College of Law. It has over 16,000 students attending annually. The University of Law (ULaw) is the largest provider of vocation legal training in Europe. Manchester has notable laureates; 25 being from The University of Manchester, winning Nobel Prizes for Chemistry, Physics, Physiology and Medicine, and Economics.

Ways to take Emotional Intelligence Training in Manchester

Online Instructor-Led Learning

Online Self-Paced Learning

Classroom Based Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Emotional Intelligence Training Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Live classes

Join a scheduled class with a live instructor and other delegates.

Interactive

Engage in activities, and communicate with your trainer and peers.

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

Global Reach

With classes running in all timezones, access any of our courses and course material from anywhere, anytime.

Master Emotional Intelligence Training with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from Emotional Intelligence Training industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Experience the most sought-after learning style with The Knowledge Academy's Emotional Intelligence Training Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Emotional Intelligence Training sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Emotional Intelligence Training Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our Emotional Intelligence Training Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Emotional Intelligence Training Schedule in Manchester

Online Instructor-Led

Online Self-Paced

Classroom

Onsite

Package deals for Emotional Intelligence Training

Our training experts have compiled a range of course packages on a variety of categories in Emotional Intelligence Training, to boost your career. The packages consist of the best possible qualifications with Emotional Intelligence Training, and allows you to purchase multiple courses at a discounted rate.

Save Up to 40%5 Courses

Customer Service Package

Introduction to Public Relations £995
Emotional Intelligence Training £995
Dealing with Difficult People £995
Exceptional Customer Service Training £995
Strategic Planning and Thinking Course £995

Total Without Package: £4975

Package Price: £2995 (Save £1980)

Purchase now

Emotional Intelligence Training in Manchester FAQs

What is Emotional Intelligence?

Emotional Intelligence is the capability of understanding, utilising, and managing emotions positively to relieve stress.

Why is Emotional Intelligence important?

Emotional intelligence is important as it facilitates flexibility, empathy, motivation, reasoning, communication, and the ability to read.

What are the benefits of this Emotional Intelligence Course?

At the end of this Emotional Intelligence Course, delegates will be able to control their emotions in the workplace in a better way. They will also be able to apply leadership skills for improved emotional intelligence.

What will I learn in this Emotional Intelligence Training?

In this Emotional Intelligence Training, you will learn about the importance of emotional intelligence, ways to develop emotional intelligence, managing and handling conflicts, the Myers Briggs test, communication styles, self-confidence skills, workplace challenges, and other related concepts.

Are there any pre-requisites to attend this Emotional Intelligence Training?

There are no formal prerequisites to attend this Emotional Intelligence Training.

Does the Emotional Intelligence Course offer a certificate upon its completion?

Yes, upon completing the Emotional Intelligence Course, delegates will receive a certificate. This certificate acknowledges their understanding and proficiency in the skills and concepts taught throughout the course, serving as a formal recognition of their learning and development in emotional intelligence.

Do you offer 24/7 support for these Emotional intelligence Training?

Yes, we provide 24/7 support for this Emotional Intelligence Training. Our customer service will be available to assist you before and after the course, with any queries, technical issues, or additional support you may require. We are committed to ensuring your learning experience is seamless and that you have access to assistance whenever you need it.

What is the duration of this Emotional Intelligence Training?

The duration of this Emotional Intelligence Training spans across 1 day.

Do you provide a self-paced Emotional Intelligence Online Training?

Yes. The Knowledge Academy offers flexible learning options for this Emotional Intelligence Online Training which helps delegates learn according to their convenience. These learning modes include the online instructor-led training, classroom training, on-site training, and self-paced training.

What kind of jobs can I expect based on this Emotional Intelligence Training Certification?

After completing this Emotional Intelligence Training, you can expect roles such as HR Manager, Team Leader, Executive Coach, and Customer Service Manager, where strong emotional intelligence skills are crucial for effective leadership and interpersonal relations.

Do you provide corporate training for this Emotional Intelligence Online Course?

Yes, we provide corporate training for this online course. We offer courses tailored to your organisational needs for a smooth learning journey.

Who should attend this Emotional Intelligence Certification Course?

This Emotional Intelligence Certification Course is ideal for professionals such as Managers, Team Leaders, HR Professionals, Educators, and anyone looking to enhance their interpersonal skills and improve workplace relationships.

Who should I contact if I am unable to access my online training?

If you're unable to access your online training, please reach out to our support team for assistance. They can be contacted via our phone or e-mail. They will help you resolve any issues and ensure you can access your course without any problems.

What is included in this Emotional Intelligence Certification Training?

In this Emotional Intelligence Training, delegates will have intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.

Why should I take an Emotional Intelligence Course?

Taking an Emotional Intelligence Course can enhance your ability to understand and manage your emotions, improve communication and relationships, and increase your effectiveness in leadership and teamwork.

What to do after this Emotional Intelligence Training?

After completing the Emotional Intelligence Training, apply the skills learned to improve your interactions and leadership effectiveness at work. Consider pursuing advanced EI courses or certifications and practice continuous self-reflection and development to further enhance your Emotional Intelligence.

What is the level of difficulty for this Emotional Intelligence Training?

The level of difficulty for Emotional Intelligence Training is generally intermediate. It is designed to build on basic understanding and develop practical skills for recognising, understanding, and managing emotions in oneself and others, enhancing both personal and professional interactions.

Why choose The Knowledge Academy in Manchester over others?

The Knowledge Academy in Manchester stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking Emotional Intelligence Courses.

What is the cost/training fees for Emotional Intelligence Training in Manchester?

The training fees for Emotional Intelligence Trainingin Manchester starts from £995

Which is the best training institute/provider of Emotional Intelligence Training in Manchester?

The Knowledge Academy is the Leading global training provider for Emotional Intelligence Training.

What are the best Personal Development Courses courses in Manchester?

Please see our Personal Development Courses courses available in Manchester

Customers Reviews

Thomas Kapke

he did answer all our questions

Dana Busterna

The Emotional Intelligence Training with The Knowledge Academy was a fantastic experience! Tom Ryan was an excellent instructor—kind, engaging, and great at fostering a collaborative learning environment.

Peter Holtgrave

Zoran Metikos was an excellent facilitator who made the material accessible and relevant.

Request For Pricing

WHO WILL FUNDING THE COURSE?

My employer

I will

Not sure

+44

Courses Related to Personal Development Courses

Building Business Relationships Leadership Skills Training Introduction to Management Assertiveness Skills Training Presentation Skills Training

Why choose The Knowledge Academy

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

Our Clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water