Emotional Intelligence Training Course

Name: Emotional Intelligence Training
Brand: The Knowledge Academy
Rating: 4.9 (38503 reviews)

Emotional Intelligence Training - United Kingdom

Course Information

Emotional Intelligence Course Outline

Module 1: Introduction to Emotional Intelligence

What is Emotional Intelligence?
What Emotional Intelligence IS NOT?
Power of Emotion in Communication
Why is Emotional Intelligence Important?
Emotional Intelligence to Organisations
Competencies for Emotional Intelligence
Need to Improve Emotional Intelligence?
Improving Your Emotional Intelligence
Model for Self-Directed Change

Module 2: Thinking, Feeling, and Acting

What Causes Us to Think, Feel, and Act the Way We Do?

Module 3: Developing the Emotional Intelligence

Ways to Develop Emotional Intelligence
- Utilise an Assertive Style of Communicating
- Respond Instead of Reacting to Conflict
- Practice Self-Awareness
- Empathise with Others
- Take Criticism Well

Module 4: Habits and Emotional Intelligence

Habits
How to Stop Habits from Forming?
How to Change Existing Habits?

Module 5: Consuming Information: Personality Types

How We Take in Information?
Myers Briggs Test

Module 6: Changing Past Conditioning

How to Change Your Past Conditioning?

Module 7: Avoiding Conflict

Managing and Handling Conflict
Conflict at the Workplace
Conflict Management
Steps to Managing Conflict
Steps to Managing Conflict – Problem Solving Process
Techniques for Avoiding Conflict
Communication Styles
Listening
Barriers to Active Listening
How to Be a Good Listener?
Use of Voice
Empathy
Harness the Power of Emotion in Communication
Role of Emotions
Emotional Awareness
Emotion Strategies
Behaviours Demonstrating Higher EQ
Levels of EQ
Communicating a Difficult Message

Module 8: Self Confidence Skills for Improved Emotional Intelligence

Self Confidence Skills
Positive Attitude
Conversation
Body Language
Presentation
Workplace Challenges
Leadership
Development Focus for Emotional Intelligence

Who should attend this Emotional Intelligence Training Course?

The Emotional Intelligence Course is a fundamental component of personality development, designed to provide a crucial understanding of principles like self-awareness, self-management and relationship management. Anyone looking to manage and hone their emotions can benefit from this course. Moreover, it greatly benefits the following professionals:

Managers
Supervisors
Team Leaders
Sales Executives
Customer Service Executives
Educators
Healthcare Professionals

Prerequisites of the Emotional Intelligence Training Course

There are no formal prerequisites to attend this Emotional Intelligence Course.

Emotional Intelligence Training Course Overview

Emotional Intelligence (EI) Training is a specialised program designed to enhance an individual's ability to understand and manage their emotions and those of others. This training delves into the five key elements of emotional intelligence: self-awareness, self-regulation, motivation, empathy, and social skills.

The benefits of Emotional Intelligence Training are far-reaching and impactful in both personal and professional contexts. In the workplace, individuals with high emotional intelligence are often better team players, exhibit strong leadership qualities, and possess effective conflict-resolution skills. They are adept at navigating social complexities, fostering positive work environments, and enhancing team performance. On a personal level, EI training contributes to improved mental health, stronger relationships, and higher overall life satisfaction.

The Knowledge Academy’s 1-day course provides delegates with an in-depth knowledge of Emotional Intelligence. During this training, they will learn how to communicate a difficult message effectively. They will also learn how to identify areas of development that focus on Emotional Intelligence. This course will be taught by our highly skilled and knowledgeable trainer, who has years of experience in teaching and will help delegates get a complete understanding of this course.

Course Objectives:

Cultivate self-awareness and understand personal emotional responses
Develop strategies for effective emotional self-regulation
Enhance empathy and social skills for better interpersonal relationships
Apply emotional intelligence principles in professional and personal settings
Prepare for leadership roles by mastering emotional intelligence-driven decision-making

This course is meticulously crafted to empower individuals with the skills necessary to navigate both personal and professional challenges with emotional intelligence. By focusing on key aspects such as self-awareness, empathy, and social skills, this course prepares participants for enhanced leadership and interpersonal roles, fostering environments of collaboration, understanding, and productivity.

What’s included in this Emotional Intelligence Training Course?

World-Class Training Sessions from Experienced Instructors
Emotional Intelligence Certificate
Digital Delegate Pack

Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Learn more in our FAQs

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

Learn more in our FAQs

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.

Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience

Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

Learn more in our FAQs

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.

Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.

Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

Learn more in our FAQs

What our customers are saying

Highly relatable and charismatic, the type of person to deliver this material.

Kyle Jensen

Very engaging and made the course fun

Imran Kozanoglu

Fran was engaging and her talk was very interesting

Julie Dababneh

Emotional Intelligence Training FAQs

FAQ's

What is Emotional Intelligence?

Emotional Intelligence is the capability of understanding, utilising, and managing emotions positively to relieve stress.

Why is Emotional Intelligence important?

Emotional intelligence is important as it facilitates flexibility, empathy, motivation, reasoning, communication, and the ability to read.

How can delegates benefit from this training?

At the end of this training, delegates will be able to control their emotions in the workplace in a better way. They will also be able to apply leadership skills for improved emotional intelligence.

What will I learn in this Emotional Intelligence Training course?

In this course, you will learn about the importance of emotional intelligence, ways to develop emotional intelligence, managing and handling conflicts, the Myers Briggs test, communication styles, self-confidence skills, workplace challenges, and other related concepts.

What prerequisites, in terms of skills or experience, are necessary before beginning to study Emotional Intelligence?

To start learning about Emotional Intelligence, no specific prior skills or experience are required. It's more about having an open mindset and willingness to understand and manage your own emotions, as well as empathise with others.

What advantages can one gain from signing up for a course on Emotional Intelligence?

Online Emotional Intelligence Courses offer flexibility, accessibility, and a tailored learning pace. They enhance understanding of emotions in oneself and others, improve communication skills, and foster better relationships, both personally and professionally.

Does the Emotional Intelligence Course offer a certificate upon its completion?

Yes, upon finishing the Emotional Intelligence Course, participants will receive a certificate. This acknowledges their understanding and proficiency in the skills and concepts taught throughout the course, serving as a formal recognition of their learning and development in emotional intelligence.

What is the cost/training fees for Emotional Intelligence Training certification in the United Kingdom?

The price for Emotional Intelligence Training certification in the United Kingdom starts from £895

Which is the best training institute/provider of Emotional Intelligence Training in the United Kingdom?

The Knowledge Academy is the Leading global training provider for Emotional Intelligence Training.

What are the best Personal Development Courses courses in the United Kingdom?

Please see our Personal Development Courses courses available in the United Kingdom

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water