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Active Listening Skills

Key points about this course


Duration: 1 Days*

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  • Learn what is Active Listening is.
  • Understand the Importance of Active listening skills.
  • Learn how to understand the motive of conversation.
  •  

Available delivery methods for this course

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Classroom

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Onsite

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Live Virtual

Course Information

Active Listening Skills Course Overview

Active listening is helpful in improving relations between human beings. Active listening also increases the productivity of the people. Here are some points on why people listen:

  • Listen to get information
  • Listen to understand the situation or concept
  • Listening to build a relation
  • Listen for enjoyment
  • Listen to learn something

Active listening is a technique of listening someone, and some steps are followed during active listening such as listen carefully and attentively, keep your mind open during listening, pause before replying anything, put the question for clarification and lastly summarise in your word.

Active listening skill is beneficial because people can get the trust of the speaker and people can also feel confident in their self. The active listening process leads to successful conversation and on the other hand conversation partner would be happy from counselling or meeting. By having active listening skills, person can build a good relationship with each other. Also, people can become more active in their life.

Active Listening Skills Course Outline

An overview of Active listening skills

  • What is Active Listening?
  • Importance of Active listening skills

Steps for Active listening skills

  • Listen Attentively but relaxed
  • Keep your mind open to listening
  • Pause before responding
  • Ask Question for clarification anything
  • Explain in brief in your wording
  • Feel same what the speaker feels

How to improve your Active listening skills

  • Face the speaker and make eye contact
  • Show to the speaker that you are interested and listen properly
  • Provide feedback
  • Do not interrupt the speaker
  • Try to do a conversation in front of the mirror
  • Listen and make a virtualisation picture

Benefits of Active listening skills

  • Understand the motive of conversation
  • Successful Conversation
  • Save time and money
  • Build a strong network and good relation with speaker
  • Reduce the stress level
  • Engagement and Motivation
  • Add-ons Teaching skills
  • Problem-solving or handing issues

Outcomes of Active listening

  • Person feel you are interested in listening
  • Increased self-confidence and understanding
  • Clarifying misunderstanding

Who should attend this training course?

This Active listening training is designed for every person because its essential thing to listen to someone actively for better understanding of the things. Everyone can improve their skill through joining this training.

Prerequisites

Anyone can attend this training there are no criteria to join this course.

Please arrive at the venue at 8:45am.
Anyone can attend this training there are no criteria to join this course.
The Active listening training is designed for every person because its essential thing to listen to someone actively for better understanding of the things. Everyone can improve their skill through joining this training.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts

What's included in this active listening training?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

Dates & Prices

Select your preferred delivery method

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How will you be funding your training?

Self funding

Company funding

Not sure

Key points about this course


Duration: 1 Days*


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Various delivery methods

Flexible delivery methods are available depending on your learning style.

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Resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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