Active Listening Training Course Outline

Module 1: An Overview of Active Listening Skills

  • What is Active Listening?
  • Importance of Active Listening Skills

Module 2: Steps for Active Listening Skills

  • Listen Attentively but Relaxed
  • Keep Your Mind Open to Listening
  • Pause Before Responding
  • Ask Question for Clarification Anything
  • Explain in Brief in Your Wording
  • Feel Same What the Speaker Feels

Module 3: How to Improve Your Active Listening Skills

  • Face the Speaker and Make Eye Contact
  • Show to the Speaker That You are Interested and Listen Properly
  • Provide Feedback
  • Do Not Interrupt the Speaker
  • Try to Converse in Front of the Mirror
  • Listen and Make a Virtualisation Picture

Module 4: Benefits of Active Listening Skills

  • Understand the Motive of Conversation
  • Successful Conversation
  • Save Time and Money
  • Build a Strong Network and Good Relationship with the Speaker
  • Reduce the Stress Level
  • Engagement and Motivation
  • Add-Ons Teaching Skills
  • Problem-Solving or Handing Issues

Module 5: Outcomes of Active Listening

  • People Feel That You Are Interested in Listening
  • Increased Self-Confidence and Understanding
  • Clarifying Misunderstandings
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Who should attend this Active Listening Training Course?

This Active Listening Course is tailored for individuals looking to enhance their communication capabilities. This course is essential for professionals in diverse fields who aim to improve their ability to actively listen, understand, and respond effectively. The following professionals can greatly benefit from attending this course:

  • Customer Service Representatives
  • Sales Professionals
  • Managers and Supervisors
  • Teachers and Educators
  • Project Managers
  • Team Leaders
  • Human Resources Professionals
  • Legal and Compliance Professionals

Prerequisites of the Active Listening Training

There are no formal prerequisites for this Active Listening Course.

Active Listening Training Course Overview

Active Listening is a fundamental skill in effective communication, crucial in both personal and professional contexts. This course focuses on the development of Active Listening Skills, enabling individuals to fully understand and respond to the information being communicated. In today's fast-paced world, the ability to listen actively is invaluable for building meaningful relationships and making informed decisions.

Active Listening is particularly important for professionals in roles that require high levels of interaction and communication, such as Managers, Therapists, Educators, and Customer Service Representatives. By mastering Active Listening, these professionals can improve their engagement with clients, colleagues, and stakeholders, leading to enhanced relationships and better outcomes.

The Knowledge Academy's 1-day Active Listening Skills Course is one of the Personal Development Courses, designed to enhance delegates' listening abilities. It provides practical techniques and exercises to improve attention, empathy, and understanding in conversations. This training helps participants develop a skill set that is essential for effective communication and relationship building.

Course Objectives

  • To understand the principles of Active Listening
  • To develop skills in empathetic and non-judgmental listening
  • To learn techniques for maintaining focus and attention
  • To enhance the ability to understand and interpret verbal and non-verbal cues
  • To improve communication skills for better interpersonal relationships
  • To practice Active Listening in a variety of scenarios

Upon completing this Active Listening Skills Training, delegates will be equipped to communicate more effectively and build stronger relationships. They will leave with a set of practical tools to apply in their professional and personal lives, leading to improved understanding and collaboration. Upskill yourself in various other aspects with The Knowledge Academy’s wide range of Personal Development Courses.

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What’s included in this Active Listening Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Active Listening Skills Certificate
  • Digital Delegate Pack
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Our Darlington venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

The town of Darlington is located in the county of Durham in the North East of England. Darlington town has an approximate population of 106,000 residents. The town of Darlington is renowned for being having the first passenger railway using steam locomotives. The unemployment rate for Darlington currently stands at just 4%. This is dramatically lower in comparison to the national average unemployment rate which currently stands at 7.6%. Darlington is home to the Queen Elizabeth Sixth Form College which educates up to 2000 students each year in the town and surrounding areas. The Sixth Form College educates students aged between 16 through to 18 and offers up to 40 full-time AS and A level courses, as well as some vocational courses and GCSEs, and several part-time evening classes. Darlington has around 11 schools in the area including independent schools; Yarm at Raventhorpe, and Polam Hall School.

Nearby Locations include:

  • Hilton
  • Summer House
  • Dentons
  • Ingleton
  • Winston
  • Stapleton
  • Durham Tees Valley Airport
  • Langtons
  • Walworth
  • Bolam
  • Headlam
  • Middleton St George
  • Manfield
  • Hurworth
  • Staindrop
  • Heighington
  • Gainford
  • Piercebridge
  • Sadberge
  • Neasham

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Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Active Listening Training Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

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Live classes

Join a scheduled class with a live instructor and other delegates.

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Interactive

Engage in activities, and communicate with your trainer and peers.

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Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

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Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

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Global Reach

With classes running in all timezones, access any of our courses and course material from anywhere, anytime.

Master Active Listening Training with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

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Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

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Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from Active Listening Training industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

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Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

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Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Experience the most sought-after learning style with The Knowledge Academy's Active Listening Training Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Active Listening Training sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Active Listening Training Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

tailored

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our Active Listening Training Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Package deals for Active Listening Training

Our training experts have compiled a range of course packages on a variety of categories in Active Listening Training, to boost your career. The packages consist of the best possible qualifications with Active Listening Training, and allows you to purchase multiple courses at a discounted rate.

Active Listening Training in Darlington FAQs

What does Active Listening mean?

Active Listening is a communication technique where the listener fully concentrates, understands, responds, and remembers what's being said. It involves giving full attention, comprehending the message, and providing feedback to ensure mutual understanding in conversations.

What is the significance of this Active Listening Course?

This course is crucial as it enhances communication skills, fosters empathy, and improves relationships. It promotes better understanding, reduces misunderstandings, and increases productivity in professional and personal interactions. Additionally, it helps resolve conflicts effectively and encourages a supportive, collaborative environment.

What will I learn in this Active Listening Training?

You will learn techniques to improve listening skills, enhance understanding, build rapport, and effectively respond in conversations in this Active Listening Skills Training.

What are the benefits of this Active Listening Training?

Active Listening fosters better understanding, minimises miscommunication, and cultivates trust in relationships. It improves conflict resolution, encourages empathy, and enhances overall communication effectiveness.

Are there any prerequisites for this Active Listening Course?

There are no formal prerequisites for attending this course.

Who should attend this Active Listening Training Course?

Professionals across various fields, including business, healthcare, education, and interpersonal communication, should attend the course. It's beneficial for anyone seeking to enhance their communication skills and improve relationships through attentive and empathetic listening.

Do you offer 24/7 support for this Active Listening Skills Training?

Yes. The Knowledge Academy offers 24/7 support for delegates before, during, and after this Active Listening Training Course.

Do you provide self-paced Active Listening Training?

The Knowledge Academy provides flexible self-paced training for these courses. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.

Do you provide corporate training for this Active Listening Training Online?

Yes, we offer tailored corporate training courses that can be customised to meet the specific needs of an organisation and its employees.

What are the techniques involved in Active Listening?

Active Listening techniques involve giving undivided attention, paraphrasing to ensure understanding, reflecting the speaker's emotions to show empathy, asking clarifying questions for clarity, summarising key points to confirm comprehension, and using positive non-verbal cues.

What is included in this Active Listening Certification?

In this Active Listening Training, delegates will have a 1-day intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.

What are the levels of difficulty for this Active Listening Training?

The Active Listening Online Course covers beginner, intermediate, and advanced levels, allowing participants to build and enhance their skills progressively based on their current proficiency and experience.

What is the duration of this Active Listening Course?

The duration of this Active Listening Training spans across 1 day.

What kind of jobs can I expect based on this Active Listening Skills Training?

Upon completing this Active Listening Training, you can expect jobs in customer service, counselling, sales, management, and any roles requiring strong communication skills.

Will I receive a certificate upon completing this Active Listening Course online?

Upon course completion, delegates will receive an Active Listening certificate, validating the skills they have gained through this Active Listening Online Training.

Are there any qualifications required for this Active Listening Training?

No specific qualifications are required; it is open to anyone seeking to improve their listening skills.

Who should I contact if I am unable to access my Active Listening Online Training?

Should you encounter any difficulties accessing the course materials, our customer support team is available to assist and promptly resolve any issues you may encounter.

Why should I take this Active Listening Course?

This course will help you improve communication skills, enhance professional relationships, and increase effectiveness in both personal and professional interactions.

Are there practical components or hands-on activities in Active Listening Training?

Yes, the training includes practical exercises and interactive activities to practice Active Listening skills.

What techniques are commonly taught in this Active Listening Training?

Techniques include reflective listening, paraphrasing, summarising, asking open-ended questions, and providing feedback.

What are the key components of Active Listening?

Key components are paying attention, showing that you are listening, providing feedback, deferring judgment, and responding appropriately.

What are some common barriers to Active Listening?

Barriers include distractions, preconceptions, emotional reactions, lack of interest, and interrupting the speaker.

What is the difference between hearing and Active Listening?

Hearing is the physiological process of sound perception; Active Listening involves fully concentrating, understanding, and responding to the speaker.

What are some tips for Active Listening during conversations?

Tips include maintaining eye contact, nodding, avoiding interruptions, asking clarifying questions, and summarising the speaker's points.

Why choose The Knowledge Academy in Darlington over others?

The Knowledge Academy in Darlington is a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking Personal Development Training Courses.

What is the cost/training fees for Active Listening Training in Darlington?

The training fees for Active Listening Trainingin Darlington starts from £995

Which is the best training institute/provider of Active Listening Training in Darlington?

The Knowledge Academy is the Leading global training provider for Active Listening Training.

What are the best Personal Development Courses courses in Darlington?

Please see our Personal Development Courses courses available in Darlington

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