Business Analysis Training | BCS Certificate In Business Analysis Practice Training in Virtual

BCS Certificate in Business Analysis Practice Course Outline

Module 1: Strategic Context for Business Analysis

• Business Change Lifecycle
• Understanding the Strategic Context
• VMOST
• Performance Measurement
• Resource Audit
• Porter’s 5 Forces
• PESTLE Analysis and SWOT Analysis
• Balanced Business Scorecard (BBS)
• Generic BBS Strategy Map
• BBS Perspectives
• CSFs, KPIs, and Performance Targets
• Critical Success Factors (CSF) and Key Performance Indicators (KPI’s)

Module 2: Analysing and Managing Stakeholders

• What is a Stakeholder?
• Business Analysis Service Framework
• Stakeholder Engagement
• Recipients of Business Analysis Services
• Categories of Stakeholder
• Components of a Business Perspective
• Approach
• CATWOE - Corner Shop and Public Lending Library
• Root Definition
• Identifying Conflicts
• Analysing Stakeholders
• Stakeholder Responsibilities

Module 3: Analysing the Current State

• Investigative Techniques
• Interviews and Interview Lifecycle
• Workshops and Workshop Lifecycle
• Observation
• Scenario Analysis
• Document Analysis
• Surveys/Questionnaires
• Identify an Appropriate Technique
• Customer Journey Map
• Rich Pictures
• Elements of a Rich Picture
• Empathy Mapping and Mind Maps

Module 4: Establishing the Target State

• Conceptual Business Activity Model
• Approach to Business Activity Modelling
• Benefits of BAM
• Corner Shop
• Identifying Activities
• Public Lending Library
• Building the Business Activity Model
• Library Business Activity Model
• Some Common Errors in BAM
• Building Consensus by Resolving Conflicts
• Consensus BAM Rationale
• When – Business Events
• Improvements to the Business System
• Identifying areas of concern (BAM)
• TOM and POPIT™
• Target Operating Model

Module 5: Designing and Defining the Solution

• Design Thinking
• Divergent and Convergent Thinking
• Gap Analysis Process
• POPIT™ and Gap Analysis
• Identify the Areas of Feasibility Assessment

Module 6: Developing a Business Case

• Structure of a Business Case
• Categories of Costs and Benefits
• Analysis of Costs and Benefits
• Risk Assessment
• Risk Management Process
• Risk Areas
• Risk Analysis
• Investment Appraisal
• Investment and Appraisal Techniques
• Payback
• Payback and Risk
• Discounted Cash Flow and Net Present Value
• Impact Assessment
• Business Case within the Business Change Lifecycle
• Alignment
• Definition
• Design
• Implementation
• Realisation

Official BCS Certificate Business Analysis Practice Exam Information

The BCS Certificate in Business Analysis Practice exam assesses participants' understanding of business analysis principles and practices in a practical context. This certification focuses on evaluating an individual's knowledge of applying business analysis techniques to various scenarios within an organisation. The format of the exam is as follows: 

• Question Type: Multiple Choice 
• Total Questions: 40 
• Total Marks: 40 Marks  
• Pass Mark: 65%, or 26/40 Marks 
• Duration: 60 minutes 
• Open Book/ Closed Book: Closed Book

Who should attend this BCS Certificate in Business Analysis Practice Course?

This course is ideal for professionals aiming to enhance their strategic Business Analysis capabilities and support effective business change through structured investigation and stakeholder engagement.

You should attend this BCS Certificate in Business Analysis Practice Course if you are:

• Business Analyst: Developing strategic thinking and holistic analysis skills
• Project Manager: Aligning business needs with project objectives and outcomes
• Consultant: Advising clients on business improvement through structured analysis
• Change Manager: Identifying and supporting key drivers for business transformation
• Business Architect: Framing business problems and opportunities for high-level solutions
• Aspiring Strategic Analyst: Building advanced competencies in business analysis practice

Prerequisites of the BCS Certificate in Business Analysis Practice Course

This Business Analysis Certification Course demands no formal prerequisite. However, a basic understanding of business concepts and terminology might help delegates move forward with the course.

BCS Certificate in Business Analysis Practice Course Overview

The BCS Certificate in Business Analysis Practice Course by The Knowledge Academy helps you develop the strategic skills needed to investigate business problems, evaluate options, and support effective business change initiatives.

This Business Analysis Practice Training focuses on high-level analysis, including understanding the business context, applying strategic analysis tools, identifying key issues, and evaluating solutions. You will explore techniques such as PESTLE, SWOT, and five forces analysis while learning how to define business objectives and measure benefits.

This course is ideal for Business Analysts, Consultants, Change Managers, and professionals involved in strategy, business improvement, or transformation projects. It also supports your journey towards a respected Business Analysis Certification from BCS, The Chartered Institute for IT.

BCS Certificate in Business Analysis Practice Course Objectives

• To investigate business problems using structured analytical techniques
• To identify opportunities for business improvement and define a business case
• To engage stakeholders and support strategic decision-making
• To define and justify business changes that align with organisational goals

Delivered over 3 Days, this Business Analysis Practice Training blends real-world scenarios with expert instruction. You will leave with the skills to assess business needs, develop strategic recommendations, and drive meaningful change.

Advance your Business Analysis capability with The Knowledge Academy. We provide comprehensive training, practical tools, and full support to help you achieve your Business Analysis Certification and succeed in complex business environments.

What’s included in this BCS Certificate in Business Analysis Practice Course?

• BCS Certificate in Business Analysis Practice Examination.
• World-Class Training Session from Experienced Instructors.
• BCS Certificate in Business Analysis Practice Certificate.
• Digital Delegate Pack.