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Business Analysis

Business Process Mapping

  • The Course & Examinations are Fully Accredited by BCS
  • GUARANTEED LOWEST PRICE IN THE INDUSTRY
  • Flexible Dates, with Small and Interactive classes
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Course Information

Business Process Mapping Outline

The following modules will be covered during this Business Analysis Course:

 

Understanding The Terms

  • What is a process?

  • Key terms in business process mapping

 

The Stages of Business Process Mapping

  • The key stages in effective process mapping

  • 'As is' and 'to be' processes

 

Mapping a Business Activity

  • Defining the start, end and purpose of a business activity

  • Defining the key elements – tasks, decisions, inputs and outputs

  • Business activity definition forms

  • Case study part 1

  • Mapping methods – brown paper analysis

  • Case study part 2

  • Using the mapping symbols

  • Case study part 3

 

The Detail Behind the Processes

  • Workshop facilitation skills

  • Titles and numbering

  • Recording the key information – tasks, decisions, inputs, outputs, constraints and dependencies

  • Process definition forms

  • Case study part 4

 

Assigning Control and Responsibilities

  • Working out who does what

  • Using swim lanes in process maps

  • Case study part 5

 

Process Analysis

  • Identifying problems, bottlenecks and inefficiencies

  • Case study part 6

 

Creating ‘to be’ Processes

  • Reasons for change

  • Changing processes

  • Case study part 7

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Business Process Mapping Overview

This course, focused on the practical application of Business Process Mapping, will provide delegates with the insight, knowledge and confidence to make BPM a reality in their organisation. Upon completion of this Business Analysis training course, delegates will be able to document, understand and improve their organisations business processes. They will gain the knowledge and confidence to implement business process mapping within their organisation and make a significant gain in business performance.

 

Business Process Mapping is an activity which involves what a business entity does, who is responsible, how a business process should be completed and how should the success of a business process be determined.

 

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Who should attend this course?

This course is recommended for managers, project leaders and individuals involved in improving the effectiveness of business processes

 

Prerequisites

The course requires the completion of a pre-course questionnaire, ensuring the course focuses on your key issues and needs.

 

Delegates will also be required to bring with them examples of either existing processes requiring improvement or areas where new processes need to be implemented.

This Business Analysis training course does not involve any exams.

Available delivery methods for this course:

Classroom

In-house

Online

Virtual

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Dates & Prices for Business Process Mapping

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Why choose Virtual?

Attend your course from the office or home
Interactive support from experienced trainers
Simple to setup and easy to use on any device

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Best Price in the Industry

We have the guaranteed best price for our courses in the industry

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Business Analyst Training

Resources Included

Resources are included for a comprehensive learning experience

Various Delivery Methods

Flexible delivery methods are available depending on your learning style


Business Process Mapping FAQs

Business Analysis is all about identifying business objectives, achieving such objectives, and finding solutions to business problems. To find out more, visit our Business Analysis training topic page.
Please arrive at the venue for 08:45am.
This course is 2 days.
This course is recommended for managers, project leaders and individuals involved in improving the effectiveness of business processes.

Some of our clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell


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