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Classroom Training

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At The Knowledge Academy, our classroom-based training courses allow delegates to study and learn in a friendly, engaging, and interactive environment. We ensure the very best level of teaching, with first-rate instructors, resources, and state-of-the-art facilities. We provide courses of varying durations and can arrange weekend and residential courses in order to suit your requirements.

Furthermore, our classroom courses are carried out in thousands of locations worldwide, making training easily accessible wherever you are. Our courses typically begin at 9.00 am and continue until 5.00 pm each day, with breaks and refreshments provided. , As our most popular form of training available, we pride ourselves in continuously delivering an outstanding learning experience for our delegates in the classroom.

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  • Direct support from our experienced trainers throughout the course
  • Training courses available in thousands of locations globally
  • Partake in engaging and valuable activities in the classroom to boost your learning potential
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Online Training

Our online-based training courses aim to provide you with a complete training experience. Due to their flexibility, these courses are greatly suited to busy working professionals, or any individual who would prefer the convenience of an online training course.

Our Computer-Based Training (CBT) courses remove the time and cost associated with travelling to course locations. You can complete your chosen course in any location, and work at your own pace, as the learning portal can be accessed 24/7. All of our online training courses have technical and administrative support and mobile access. Furthermore, each course has been carefully designed to incorporate informative, instructive, and engaging content. In this way, online learning can guarantee a valuable and enjoyable training solution.

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  • Our flexible online courses provide you with 24/7 access
  • 90 days access
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Onsite Training

Our Onsite training option allows you to select any of our courses and receive training at a venue of your choice, by any method of your choice.

Onsite courses deliver training to multiple employees at once, thus reducing travel expenses and providing you with the ultimate convenience and value for money. In addition, this option allows you to receive a training course that has been specifically tailored to meet your business needs, ensuring first-class quality, applicability, and value.

By choosing to bring bespoke training to the office, you can improve business performance, and make your organisation more streamlined, resourceful, and profitable. With over 25 years’ of experience, we are the market-leaders of Onsite training.

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Virtual Training

Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment. In this environment, our expert training instructors will be able to convey information and provide you with the all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global training provider, this method of training allows us to extend our training scope to those who may not be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
Using this training delivery method, you would benefit from the convenience of remote access and the elimination of the time and cost associated with travelling to a training venue.

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  • Receive direct support from our experienced trainers
  • Acquire the benefits of a classroom course, without the need to travel
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Business Process Mapping

Key points about this course


Duration: 1 Days

Exams: No

Dates & Prices Enquire

Available delivery methods for this course

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Classroom

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Onsite

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Online

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Live Virtual

Course Information

Business Process Mapping Overview

This course, focused on the practical application of Business Process Mapping, will provide delegates with the insight, knowledge and confidence to make BPM a reality in their organisation. Upon completion of this Business Analysis training course, delegates will be able to document, understand and improve their organisations business processes. They will gain the knowledge and confidence to implement business process mapping within their organisation and make a significant gain in business performance.

 

Business Process Mapping is an activity which involves what a business entity does, who is responsible, how a business process should be completed and how should the success of a business process be determined.

 

Business Process Mapping Outline

The following modules will be covered during this Business Analysis Course:

 

Understanding The Terms

  • What is a process?

  • Key terms in business process mapping

 

The Stages of Business Process Mapping

  • The key stages in effective process mapping

  • 'As is' and 'to be' processes

 

Mapping a Business Activity

  • Defining the start, end and purpose of a business activity

  • Defining the key elements – tasks, decisions, inputs and outputs

  • Business activity definition forms

  • Case study part 1

  • Mapping methods – brown paper analysis

  • Case study part 2

  • Using the mapping symbols

  • Case study part 3

 

The Detail Behind the Processes

  • Workshop facilitation skills

  • Titles and numbering

  • Recording the key information – tasks, decisions, inputs, outputs, constraints and dependencies

  • Process definition forms

  • Case study part 4

 

Assigning Control and Responsibilities

  • Working out who does what

  • Using swim lanes in process maps

  • Case study part 5

 

Process Analysis

  • Identifying problems, bottlenecks and inefficiencies

  • Case study part 6

 

Creating ‘to be’ Processes

  • Reasons for change

  • Changing processes

  • Case study part 7

Who should attend this course?

This course is recommended for managers, project leaders and individuals involved in improving the effectiveness of business processes

 

Prerequisites

Delegates will be required to bring with them examples of either existing processes requiring improvement or areas where new processes need to be implemented.

Business Analysis is all about identifying business objectives, achieving such objectives, and finding solutions to business problems. To find out more, visit our Business Analysis training topic page.
Please arrive at the venue for 08:45am.
This course is 2 days.
This course is recommended for managers, project leaders and individuals involved in improving the effectiveness of business processes.

What’s Included

  • The Knowledge Academy’s Business Process Mapping Manual
  • Experienced Instructor
  • Certificate of Completion
  • Refreshments
 

Dates & Prices

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How will you be funding your training?

Self funding

Company funding

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Key points about this course


Duration: 1 Days

Exams: No


Why choose TKA logo


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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

Business Analyst Training

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Various delivery methods

Flexible delivery methods are available depending on your learning style.

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Resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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