Course information

Business Process Mapping Training Course Outline

Module 1: Understanding the Terms

  • What is a Process?
  • Understanding the Terms

Module 2: Stages of Business Process Mapping

  • Key Stages in Effective Process Mapping
  • ‘As Is’ Process
  • ‘To Be’ Process

Module 3: Mapping a Business Activity

  • Start, End, and Purpose of Business Activity
  • Key Elements
  • Mapping Methods
  • Mapping Symbols

Module 4: Detail Behind the Processes

  • Workshop Facilitation Skills
  • Titles and Numbering
  • Detail Behind the Processes

Module 5: Assigning Control and Responsibilities

  • Using Swim Lanes in Process Maps
  • Opportunity Flowchart
  • Why are Swim Lane Diagrams Useful?
  • How to Create Swim Lane Diagram?
  • Using Swim Lanes in Process Maps
  • Standard BPMN Symbols in Templates

Module 6: Drawing the Process Map

  • What is a Process Map?
  • Box 1, Box 2, and Box 3
  • Boxes 4-7
  • Cross-Functional Process Map
  • Documenting the Process

Module 7: Estimating Time, Cost, and Validating the Process Map

  • Business Process Timing
  • Process Cost
  • Analysing the Cost Estimate Columns
  • Verifying the Process Map

Module 8: Process Analysis

  • Introduction to Process Analysis
  • Five Why’s Technique
  • Unblocking Bottlenecks
  • Increasing Efficiency at the Bottleneck
  • Decrease Input at the Bottleneck

Module 9: Creating “To Be” Processes

  • Creating “To Be” Processes
    • Reasons
    • How?
  • Changing Processes

 

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Who should attend this Business Process Mapping Training?

The Business Process Mapping Training Course is suited for delegates who wish to improve the efficiency and effectiveness of their organisation's business processes. The following professionals can benefit from attending this course:   

  • Business Analysts
  • Process Managers
  • Project Managers
  • Team Leaders
  • Operations Managers
  • Continuous Improvement Specialists
  • Change Managers
  • Supply Chain and Logistics Professionals

Prerequisites of the Business Process Mapping Training

There are no formal prerequisites for this Business Process Mapping Training Course. However, a basic understanding of understanding of Business Analysis concepts and practices will be beneficial. 

Business Process Mapping Training Course Overview

Business Process Mapping is a powerful tool used in Business Process Management to visually display process phases and demonstrate how a process should work from start to finish. It involves every aspect of a circle, like the personnel involved, controls used, inputs, outputs, etc. This training course delves into the fundamental concepts of process mapping and its vital relevance in streamlining operations, improving efficiency, and ensuring seamless workflow within organisations.

Proficiency in Business Process Mapping is indispensable for Business Analysts, professionals aiming for Business Analyst Certifications, and anyone seeking to optimise business operations. The ability to map and analyse processes is critical for identifying bottlenecks, enhancing productivity, and making informed decisions in dynamic business environments.

This intensive 1-day Business Process Mapping Course equips delegates with practical skills to create, analyse, and optimise Business Process Maps. Delegates will gain a deep understanding of process mapping tools and techniques, enabling them to identify areas for improvement and implement effective solutions. The course fosters a problem-solving mindset and prepares individuals to excel in their roles.

Course Objective:

  • To achieve a result using a set of different activities in a process
  • To visualise the working of a business by considering roles and standards
  • To define business process activities, interact with web services description
  • To identify objectives, essential controls, and risks in the process
  • To make the process run more effectively and efficiently, use tools
  • To access business stakeholders who perform the business process

After completing this Business Process Mapping Course, delegates will be well-equipped to apply their newfound knowledge and skills to their professional roles. They will play a vital role in streamlining processes, improving business performance, and contributing to the overall success of their organisations.

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What’s included in this Business Process Mapping Training?

  • World-Class Training Sessions from Experienced Instructors  
  • Business Process Mapping Certificate
  • Digital Delegate Pack

Why choose us

Our Milton Keynes venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Milton Keynes is a large town located in Buckinghamshire, England. It is in the centre of the Borough of Milton Keynes and is located about 45 miles (72 km) north-west of London. Milton Keynes currently has an estimated population of over 200,000 residents inhabiting the city; it increased from 53,000 in 1961. Schools in Milton Keynes follow the British educational Tripartite System which is divided into three levels: Primary School, Secondary Schools and Higher Education. The education in Milton Keynes is compulsory for children up until they are 16 years old. The city offers over 80 state schools which are Comprehensive School including Stantonbury Campus and Denbigh School, as well as Grammar Schools. The city also includes Private Schools, Webber Independent School, which is a mixes school for children from the ages of 3 to 18 years old, and the Milton Keynes Preparatory School which is also a mixed schools forma age 2 ½ years old to 11 years old. Milton Keynes also offers Special Schools and Alternative Schools for children living in the city including The Redway School and White Spire School. There are four independent Primary and Preparatory Schools including: Broughton Manor Preparatory School, Walton Pre Preparatory School, Milton Keynes Preparatory School, and the Grove School.

Popular searched areas in and around Milton Keynes include:-

  • Bletchley
  • Brooklands
  • Broughton
  • Kingston
  • Loughton
  • Middleton
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  • Salford
  • Simpson
  • Springfield
  • Stonebridge
  • Stony Stratford
  • Thornton
  • Walnut Tree
  • Walton
  • Walton Hall
  • Woburn
  • Wolverton

Milton Keynes is home to The Open University's (OU) headquarters which is situated in the Walton Hall district. It is a public university and was established in 1969 and has nearly 170,000 students; with 156,000 undertaking their undergraduate degrees and 11,000 doing their postgraduates. The Open University has study off-campuses based all over the UK and all over the world. There are many notable current and former academics including astronomer Jocelyn Bell Burnell, editor of Red Pepper magazine Hilary Wainwright, discourse analyst, social psychologist Margaret Wetherell, and space scientist John Zarnecki. Open University's (OU) also has over two million alumni that attended the university. Milton Keynes is notable for its world-famous architect Sir Norman Foster in designing the city as well as the Foster's Beanhill housing scheme.

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T: 01344203999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Business Analyst Training | Business Process Mapping Training in Milton Keynes. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Business Analyst Training | Business Process Mapping Training in Milton Keynes, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Business Analyst Training | Business Process Mapping Training in Milton Keynes. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Business Analyst Training | Business Process Mapping Training in Milton Keynes sessions.

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Business Analyst Training | Business Process Mapping Training in Milton Keynes FAQs

Business process mapping visually represents work processes, showcasing the steps needed to complete a product or service. It utilises flowcharts or BPMN symbols to illustrate relationships, activities, roles, responsibilities, and compliance for transparency among stakeholders and within the organisation.
Business Process Mapping Training is necessary for a variety of reasons. It provides individuals with a thorough understanding of processes, enables process improvement, promotes standardisation and consistency, enhances communication and collaboration, aids in change management, facilitates process automation, and fosters a culture of continuous improvement.
Business Process Mapping originated in the mid-20th century and gained prominence in the 1980s and 1990s with the rise of business process reengineering. The development of formal process modelling notations and technology tools further propelled its adoption. Business Process Mapping is now an integral part of process improvement methodologies and a recognized discipline for enhancing efficiency and quality.
Common types of Business Process Mapping include As-Is Process Mapping, To-Be Process Mapping, Value Stream Mapping, Swimlane Mapping, SIPOC Mapping, Flowchart Mapping, and Value Chain Mapping.
Business process mapping encompasses several steps. It begins by identifying the process and gathering relevant information. Process boundaries are then defined, followed by the identification of process steps and determination of relationships and dependencies. Inputs and outputs are documented, and process metrics are captured. Process modelling notations are used to create a visual representation. The map is validated, reviewed, and supplemented with supporting information. Communication and sharing of the process map take place, and it is continuously updated and maintained over time.
The effectiveness of process mapping software for businesses depends on specific needs and preferences. Popular options include Microsoft Visio, Lucidchart, Bizagi Modeler, ARIS, and Signavio. Evaluating factors like features, usability, collaboration, integration, and support can help determine the most suitable software.
Business process mapping involves visual representation and documentation of process flow, while business process modelling includes capturing detailed process information and using specific notations for analysis and optimisation.
Business Process Modelling training focuses on equipping individuals with skills to analyse, design, and improve business processes. It covers process analysis, design, modelling notations, simulation, improvement methodologies, process automation, and change management. The goal is to enhance efficiency, customer satisfaction, and overall organisational performance.
No, a comprehensive understanding of ISO standards is not required for attending the Business Process Mapping course. Process mapping offers benefits beyond ISO compliance, including process assessment, documentation, project planning, and improved understanding of processes, making the course valuable to anyone seeking process knowledge.
The methodology for Business Process Mapping involves defining objectives, identifying the process, gathering information, mapping the current state, analysing and evaluating, designing the future state, defining action steps, implementing and monitoring, and continuously improving.
Business process mapping offers several advantages to organisations, including enhanced understanding, process standardisation, identification of inefficiencies, improved documentation, facilitation of process improvement, alignment with organisational objectives, support for change management, and customer focus.
Please arrive at the venue for 08:45am.
This course is 1 days.
This course is recommended for managers, project leaders and individuals involved in improving the effectiveness of business processes.
The training fees for Business Process Mapping Training certification in Milton Keynes starts from £995
The Knowledge Academy is the Leading global training provider for Business Process Mapping Training.
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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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