Business Analyst Training | Business Process Mapping Training in Chester

Business Process Mapping Training Course Outline

Module 1: Understanding the Terms

• What is a Process?
• Understanding the Terms

Module 2: Stages of Business Process Mapping

• Key Stages in Effective Process Mapping
• ‘As Is’ Process
• ‘To Be’ Process

Module 3: Mapping a Business Activity

• Start, End, and Purpose of Business Activity
• Key Elements
• Mapping Methods
• Mapping Symbols

Module 4: Details Behind the Processes

• Workshop Facilitation Skills
• Titles and Numbering
• Detail Behind the Processes

Module 5: Assigning Control and Responsibilities

• Using Swim Lanes in Process Maps
• Opportunity Flowchart
• Why are Swim Lane Diagrams Useful?
• How do you Create a Swim Lane Diagram?
• Using Swim Lanes in Process Maps
• Standard BPMN Symbols in Templates

Module 6: Drawing the Process Map

• What is a Process Map?
• Box 1, Box 2, and Box 3
• Boxes 4-7
• Cross-Functional Process Map
• Documenting the Process

Module 7: Estimating Time, Cost, and Validating the Process Map

• Business Process Timing
• Process Cost
• Analysing the Cost Estimate Columns
• Verifying the Process Map

Module 8: Process Analysis

• Introduction to Process Analysis
• Five Why’s Technique
• Unblocking Bottlenecks
• Increasing Efficiency at the Bottleneck
• Decrease Input at the Bottleneck

Module 9: Creating “To Be” Processes

• Creating “To Be” Processes
  • Reasons
  • How?
• Changing Processes

Who should attend this Business Process Mapping Training?

The Business Process Mapping Course is suited for delegates who wish to improve the efficiency and effectiveness of their organisation's business processes. The following professionals can benefit from attending this course:   

• Business Analysts
• Process Managers
• Project Managers
• Team Leaders
• Operations Managers
• Continuous Improvement Specialists
• Change Managers
• Supply Chain and Logistics Professionals

Prerequisites of the Business Process Mapping Training

There are no formal prerequisites for this Business Process Mapping Course. However, a basic understanding of Business Analysis concepts and practices will be beneficial.

Business Process Mapping Training Course Overview

Business Process Mapping is a powerful tool used in Business Process Management to visually display process phases and demonstrate how a process should work from start to finish. It involves every aspect of a circle, like the personnel involved, controls used, inputs, outputs, etc. This training course delves into the fundamental concepts of process mapping and its vital relevance in streamlining operations, improving efficiency, and ensuring seamless workflow within organisations.

Proficiency in Business Process Mapping is indispensable for Business Analysts, professionals aiming for Business Analyst Certifications, and anyone seeking to optimise business operations. The ability to map and analyse processes is critical for identifying bottlenecks, enhancing productivity, and making informed decisions in dynamic business environments.

This intensive 1-day Business Process Mapping Course equips delegates with practical skills to create, analyse, and optimise Business Process Maps. Delegates will gain a deep understanding of process mapping tools and techniques, enabling them to identify areas for improvement and implement effective solutions. The course fosters a problem-solving mindset and prepares individuals to excel in their roles.

Course Objectives

• To achieve a result using a set of different activities in a process
• To visualise the working of a business by considering roles and standards
• To define business process activities, interact with web services description
• To identify objectives, essential controls, and risks in the process
• To make the process run more effectively and efficiently, use tools
• To access business stakeholders who perform the business process

After completing this Business Process Mapping Training, delegates will be well-equipped to apply their newfound knowledge and skills to their professional roles. They will play a vital role in streamlining processes, improving business performance, and contributing to the overall success of their organisations.

What’s included in this Business Process Mapping Training?

• World-Class Training Sessions from Experienced Instructors  
• Business Process Mapping Certificate
• Digital Delegate Pack