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Creating Effective Stakeholder Engagement - United Kingdom

Key points about this course


Duration: 1 Days*

Support: 24/7

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  • Includes course materials, a completion certificate, & refreshments.
  • Our Business Analyst courses are delivered by proficient instructors.
  • We are the world’s largest provider of training courses.

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Course Information

Creating Effective Stakeholder Engagement Course Overview

Participants of this course will be introduced to the techniques for working with stakeholders in multidimensional capacities. Instructors will teach candidates how to conduct a stakeholder analysis for influence, impact, and attitude and subsequently create a stakeholder engagement strategy.

What is Stakeholder Engagement?

Stakeholder Engagement is the Business method of an organisation including staff who may be affected by the choices it makes or can affect the application of its results. The technique may oppose or support the decisions and be influential within the organisation or community that it operates.

This course objective is to:

  • To effectively communicate with stakeholders.
  • Build a relationship that maximises value and minimise waste for each group.
  • Negotiate under challenging situations to achieve winning outcomes.
  • Ensure there is goal alignment across each stakeholder group for moving ahead in the same direction.
  • To create engagement with stakeholders that produces stronger results from time, cost, and quality perspective.

Creating Effective Stakeholder Engagement Course Outline

During this course, you will be able to learn the following topics:

Stakeholders

  • Introduction to Stakeholder Analysis
  • Stakeholder Management Lifecycle
  • Stakeholder Groups
  • Identify Stakeholders
  • Stakeholder Management
  • Grid Categories
  • Stakeholder Analysis Techniques and Prioritisation
  • Stakeholder Management Plan

Communication

  • Communication Process
  • Barriers to Communication
  • Semantic Barrier, Physical, and Psychological
  • Introduction to Active Listening

Working with Stakeholder Groups

  • Groups vs Teams
  • Types of Team
  • Team Roles at Work
  • Based on Adair’s Three Circle Model
  • The Learning Cycle and Styles

Facilitated Workshops

  • Facilitated Workshops
  • Examples of Facilitated Events
  • Roles in a Facilitated Workshop
  • Structure of a Facilitated Workshop
  • Aspects for Successful Facilitation
  • Facilitation Behaviours
  • Techniques

Rapport

  • The Nature of ‘Rapport’
  • MBTI®
  • Techniques for Creating and Sustaining Rapport
  • Rapport Face-to-Face
  • Building Rapport
  • NLP: Neuro-Linguistic Programming
  • Mirror, Match, and Pace
  • Rapport Over the Phone
  • Rapport via Email
  • How to Avoid Destroying Rapport?

Creative Problem-Solving

  • Introduction to Creative Problem-Solving
  • Barriers to Creativity
  • Creative Problem-Solving Process
  • Understanding the Situation
    • Define the Problem
    • Identify the Actions
    • Six Thinking Hats

Managing Expectations 

  • Why Does Expectation Matter? 
  • Categories of Expectation  
    • Time  
    • Cost 
    • Quality  
  • Sources of Expectations: Controllable and Uncontrollable Expectation Creators
  • Process for Managing Expectations

Negotiating with Stakeholders

  • Definition to Negotiation
  • The Principles of Negotiation
  • Negotiation Outcome
  • Dovetailing
  • Four Stages of Principled Negotiation
  • BATNA
  • Process for Successful Negotiation

Managing Conflict

  • Roots of Conflict: Goals, Judgments, and Values 
  • Options for Conflict Resolution 
  • Thomas-Kilmann Conflict MODE Instrument 

Who should attend this Business Analysis Training Couse?

This course is ideal for professionals such as Business Analysts, Project Managers and business stakeholders who actively participate in project development initiatives and those who like to improve their skills under the umbrella of Business Analysis.

Prerequisites

There are no prerequisites required for this course. 

There are many ways to establish your business credibility such as communication with stakeholders, honest, take responsibility, be sincere, knowledgeable, ask for endorsements and promote achievements.
There are no formal prerequisites to attend this Creating Effective Stakeholder Engagement course.
You can manage the relationship with stakeholders by communicating with them and gain their trust. It stays consistent with your messaging, meets up with stakeholders, and use data management systems for summarising essential information help to manage the relationship with stakeholders.
Stakeholders are an essential part of the business, and they are responsible for decision making, management, investing, and also accountable for social and environmental responsibilities.
This course is ideal for professionals such as Business Analysts, Project Managers and business stakeholders who actively participate in project development initiatives and those who like to improve their skills under the umbrella of Business Analysis.
The price for Creating Effective Stakeholder Engagement certification in the United Kingdom starts from £795
The Knowledge Academy is the Leading global training provider in the world for Creating Effective Stakeholder Engagement.

What’s Included in this Business Analysis Training?

  • The Knowledge Academy’s Creating Effective Stakeholder Engagement Manual
  • Experienced Instructor
  • Certificate of Completion
  • Refreshments
 

Key points about this course


Duration: 1 Days*

Support: 24/7

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Creating Effective Stakeholder Engagement Dates & Prices

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Nottingham
Fri 28th Feb 2020
Places available
£995
Bristol
Fri 28th Feb 2020
Places available
£995
Fri 28th Feb 2020
Places available
£795
Reading
Fri 6th Mar 2020
Places available
£995
Cardiff
Fri 6th Mar 2020
Places available
£995
London
Fri 13th Mar 2020
Places available
£995
Liverpool
Fri 13th Mar 2020
Places available
£995
Edinburgh
Fri 20th Mar 2020
Places available
£995
Aberdeen
Fri 20th Mar 2020
Places available
£995
Manchester
Fri 27th Mar 2020
Places available
£995
Norwich
Fri 27th Mar 2020
Places available
£995
Fri 27th Mar 2020
Places available
£795
Birmingham
Fri 3rd Apr 2020
Places available
£995
Fri 17th Apr 2020
Places available
£795
Brighton
Fri 17th Apr 2020
Places available
£995
Dublin
Fri 17th Apr 2020
Places available
€995
Leeds
Fri 24th Apr 2020
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£995
Bristol
Fri 1st May 2020
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£995
Reading
Fri 8th May 2020
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£995
Milton Keynes
Fri 15th May 2020
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£995
Manchester
Fri 22nd May 2020
Places available
£995
Newcastle
Fri 29th May 2020
Places available
£995
London
Fri 29th May 2020
Places available
£995
Fri 29th May 2020
Places available
£795
Glasgow
Fri 5th Jun 2020
Places available
£995
Birmingham
Fri 12th Jun 2020
Places available
£995
Edinburgh
Fri 19th Jun 2020
Places available
£995
Maidstone
Fri 19th Jun 2020
Places available
£995
Cardiff
Fri 26th Jun 2020
Places available
£995
Leeds
Fri 26th Jun 2020
Places available
£995
Fri 26th Jun 2020
Places available
£795
Nottingham
Fri 3rd Jul 2020
Places available
£995
Liverpool
Fri 10th Jul 2020
Places available
£995
Aberdeen
Fri 10th Jul 2020
Places available
£995
Norwich
Fri 17th Jul 2020
Places available
£995
Southampton
Fri 17th Jul 2020
Places available
£995
Reading
Fri 24th Jul 2020
Places available
£995
London
Fri 31st Jul 2020
Places available
£995
Fri 31st Jul 2020
Places available
£795
Cambridge
Fri 7th Aug 2020
Places available
£995
Bristol
Fri 7th Aug 2020
Places available
£995
Manchester
Fri 14th Aug 2020
Places available
£995
Sheffield
Fri 14th Aug 2020
Places available
£995
Milton Keynes
Fri 21st Aug 2020
Places available
£995
Belfast
Fri 21st Aug 2020
Places available
£995
Brighton
Fri 28th Aug 2020
Places available
£995
Fri 28th Aug 2020
Places available
£795
Birmingham
Fri 28th Aug 2020
Places available
£995
Glasgow
Fri 4th Sep 2020
Places available
£995
Dublin
Fri 4th Sep 2020
Places available
€995
Newcastle
Fri 11th Sep 2020
Places available
£995
Edinburgh
Fri 18th Sep 2020
Places available
£995
London
Fri 25th Sep 2020
Places available
£995
Cardiff
Fri 25th Sep 2020
Places available
£995
Fri 25th Sep 2020
Places available
£795
Manchester
Fri 2nd Oct 2020
Places available
£995
Aberdeen
Fri 2nd Oct 2020
Places available
£995
Maidstone
Fri 9th Oct 2020
Places available
£995
Southampton
Fri 9th Oct 2020
Places available
£995
Norwich
Fri 16th Oct 2020
Places available
£995
Reading
Fri 16th Oct 2020
Places available
£995
Fri 23rd Oct 2020
Places available
£795
Nottingham
Fri 23rd Oct 2020
Places available
£995
London
Fri 23rd Oct 2020
Places available
£995
Liverpool
Fri 30th Oct 2020
Places available
£995
Bristol
Fri 30th Oct 2020
Places available
£995
Manchester
Fri 6th Nov 2020
Places available
£995
Belfast
Fri 6th Nov 2020
Places available
£995
Leeds
Fri 13th Nov 2020
Places available
£995
Cambridge
Fri 13th Nov 2020
Places available
£995
Fri 20th Nov 2020
Places available
£795
Birmingham
Fri 20th Nov 2020
Places available
£995
Sheffield
Fri 20th Nov 2020
Places available
£995
Edinburgh
Fri 27th Nov 2020
Places available
£995
Fri 4th Dec 2020
Places available
£795
London
Fri 4th Dec 2020
Places available
£995
Brighton
Fri 4th Dec 2020
Places available
£995
Glasgow
Fri 11th Dec 2020
Places available
£995
Dublin
Fri 11th Dec 2020
Places available
€995
Milton Keynes
Fri 18th Dec 2020
Places available
£995

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Key points about this course


Duration: 1 Days*

Support: 24/7


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