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BCS Certificate In Modelling Business Processes

Key points about this course

Duration: 2 Days*

Accredited: Yes

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  • Includes course materials, the examination, & a completion certificate.
  • Delegates will also receive BCS Membership for 1 year.
  • We are fully accredited by BCS for this Modelling Business Processes course.

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Course Information

BCS Certificate in Modelling Business Processes Course Overview 

The Modelling Business Processes training course concentrates on improving the delegates’ ability to analyse and improve business processes through the use of practical business analysis techniques. Furthermore, this course shows delegates how to implement varying process modelling strategies, including the organisational view and more detailed models.

This course covers modelling approaches towards change, which are used to accomplish heightened quality of services and improved efficiency. By attending this course, delegates will acquire business operations knowledge that can be subsequently used to analyse systems and identify where improvement is needed. They will be fully prepared to assist in the progress of change in a practical manner. Fundamental modelling process skills will be developed as well as a range of frameworks that they can implement in their own department.

There are a number of objectives associated with this course. It is expected that by the end of this Modelling Business Processes training course, delegates will be able to:

  • Discuss business process improvement concepts and procedures
  • Analyse business operations and evaluate their objectives and efficiency
  • Investigate processes and how job roles are performed
  • Implement measures to achieve process improvement
  • Interpret structures for remodelling processes

BCS Certificate in Modelling Business Processes Course Outline

The content of this training course covers a range of subjects to provide delegates with a broad understanding of Modelling Business Processes.

The context for Business Process Modelling

  • The Purpose of Business Process Modelling
  • The Process for Business Process Modelling
  • Approaches to Business Process Modelling
  • Hierarchy of Business Processes
  • Differences between the Process and Functional View of a Business
  • Relationships between Processes
  • Developing an Organisational View of Processes

Modelling Business Processes

  • Activity Diagrams
  • Modelling As-Is Business Processes
  • What causes Business Processes
  • Outcomes from Business Processes
  • Timelines for Business Processes
  • Business Process Measures

Documenting Tasks

  • Identifying Tasks
  • Documenting Steps to Complete Tasks
  • Documenting Business Rules
  • Task Performance Measures

Evaluating and Improving Business Processes

  • Identifying Problems with the As-Is Business Processes
  • Analysing the Process Flow
  • Analysing the Handoffs
  • Analysing Tasks
  • Staff Performance Issues
  • Challenging Business Rules
  • Modelling the To-Be Business Processes
  • Approaches to Business Process Improvement


  • Integration of Business Process Modelling and Requirements Definition
  • Issues with Implementation
  • Organisational Design
  • Role Definition
  • Staff Development
  • Managing Change Implementation

Who should attend this Business Analysis Training Course? 

This Modelling Business Processes training course is suitable for anyone interested in understanding modelling processes, analysis methods, and how to implement such methods. Professionals who may benefit from this training course include Business Analysts, Business Managers, Project Managers, Change Managers, and individuals who belong to any of the aforementioned teams. 


There are no formal requirements for Modelling Business Processes, however, some practical Business Analysis experience would be useful.


A reading list for this training course will be provided. We recommend reading some of the material prior to starting the training course in order to get the best from your Modelling Business Processes experience.

Business Analysis is all about identifying business objectives, achieving such objectives, and finding solutions to business problems. To find out more, visit our Business Analysis training topic page.
Yes, this course is accredited by BCS (The Chartered Institute for IT).
Yes, we offer this course in a multitude of locations across the UK and globally. This means that it’s easy to find a suitable training venue for you.
As part of enrolling on a Business Analysis training course, you will be provided with engaging sessions led by experienced instructors who will support you through training to help you pass the exam. Furthermore, by gaining a Business Analysis certification you will gain one year’s free BCS Associate membership. Refreshments and courseware are provided. BCS accredited exams are also included in the price of this course.

BCS Certificate in Modelling Business Processes Examination

The exam consists of:

  • 1 hour in duration
  • Essay style
  • 50% required to pass
  • Open book
  • Scenario-based

What's included in this Business Analysis Training Course?

The following is included with this training course:

  • The BCS Certificate in Modelling Business Processes Examination
  • The Knowledge Academy's Modelling Business Processes Courseware
  • BCS Membership for 1 Year
  • BCS Completion Certificate
  • Experienced Instructor
  • Refreshments

Dates & Prices

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How will you be funding your training?

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Key points about this course

Duration: 2 Days*

Accredited: Yes

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Trusted & Approved

Our Business Analysis training is accredited by BCS

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Various delivery methods

Flexible delivery methods are available depending on your learning style.

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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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