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Online Communication Skills - Communication Skills Online

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Communication Skills Online Training Course

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 2 Hours


 From £84

Assertiveness Skills Online Training Course

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 2 Hours


 From £145

About Communication Skills Online

Why choose Communication Skills Online?

Course Description:

The Effective Communication Skills Online Training Course will give delegates an understanding of the importance of effective communication.

In this course, delegates will learn to use effective communication skills in your organisation, implement key interpersonal skills to enhance the organisation’s communication, gain the knowledge to understand different types of non-verbal communications and have the qualifications to enhance the organisation’s sent and received messages.

Intended for:

The Effective Communication Online Training Course is intended for anyone looking to boost their communication abilities. This applies to both in the professional environment and within personal lives. In the workplace, this course is suited to:

  • Shift Managers
  • Team Leaders
  • Shift Leaders
  • Duty Managers

By choosing online learning instead of a classroom based course, it eliminates the need for time away from work, saving you valuable time and money. It is also ideal for those with tig ht schedules as our distance learning gives you 90 days access, meaning it can be picked up whenever you have the time. As all you need for this course is an internet connection, this course can be studied from home, meaning you can study in a more comfortable environment, also saving on travel costs.

Pre-Requisites/Recommended Skills:

The Effective Communication Online Training Course has no pre-requisites and is open to everyone.

Course Duration:

The Effective Communication Online Training Course has a duration of 2 hours, however you will have access to the course for 90 days from the day of booking.

Course Outline:

This Effective Communication online training course includes the following modules:

  • Introduction to Effective Communication
  • The Principles of Effective Communication
  • Definitions and Terminology
  • Communication
  • What is a Skilled Communicator?
  • Non-Verbal Communication (NVC)
  • Individual Evaluations
  • Communication Barriers
  • Applying Answers
  • The Communication Funnel
  • Asking Questions
  • Probing Skills
  • Listening Skills
  • Active Listening Skills
  • Listening Ability
  • Communication Situations
  • Body Language
  • Asking Good Questions
  • Body Communication
  • Types of Gestures
  • Personal Action Plan
  • Types of Emotions
  • Overview

Topic Background:

Communication is the method of conveying the intended meaning from one person or group to another, ensuring everyone understands and is clear. Study of communication can be split into three key areas; communication studies, which involves human communication, information theory, which involves the storage, quantification and general communication of information and biosemiotics which looks at the communication of organisms in general.

Why train with us?

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Exams & Resources Included

All exams and resources are included for a comprehensive learning experience

Various Delivery Methods

Flexible delivery methods are available depending on your learning style

The Benefits

Find Dates & Prices - Communication Skills Online Training Course


  • Interactive Training
  • 24/7 Access from Anywhere
  • Mobile and Device Compatible
  • Technical and Admin Support
  • Personal Performance Tool
  • Discussion Forums
  • Certificate of Completion
  • Global Live Sessions
  • Flexible Exam Process
  • Including Exams
  • Walk-In Clinics
    • 11,815
    • People have purchased our training courses



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