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Effective Communication Skills

Key points about this course


Duration: 1 Days*

Dates & Prices Enquire
  • Learn how to identify and adjust your communication style.
  • Gain an understanding of how to become a skilled communicator.
  • Learn what the Communication funnel is and how to use it.

Available delivery methods for this course

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Classroom

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Onsite

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Online

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Live Virtual

Course Information

Effective Communication Training Overview

During this one-day Effective Communication training course, candidates will acquire a comprehensive understanding of the impact of communication on others, and how to improve personal communication skills to a level where information can be conveyed efficiently and effectively. Using communication wisely and efficaciously will mean that it will become easier to attain better results and the outcome of exchanges will be more productive. This course specialises in the use of communication within a business environment. Communicative ability not only involves the capability to convey information, but also to be able to listen to others and receive information. Hence, this training course includes listening based exercises and quizzes to emphasise the importance of listening in effective communication.

Effective Communication Training Outline

  • Communication
  • What is a Skilled Communicator?
  • Individual Evaluation
  • Communication Barriers
  • Case Study: New Neighbours
  • Asking the Questions
  • Asking the Good Questions
  • Applying the Answers
  • Probing
  • Listening Skills
  • How do you rate your Listening ability?
  • Active Listening Skills
  • The Communication Funnel
  • Communication Situations
  • One Little Word
  • Body Language
  • What do our bodies say?
  • Gestures
  • Emotions
  • A Personal Action Plan
  • Quick Quiz

Who should attend this Effective Communication Course?

This course is recommended for anyone who desires improvement of the communication skills of themselves or their employees, in order to enhance efficacy and productivity within the workplace.

Prerequisites

There are no prerequisites for this course.

The course begins at 9am and finishes at around 5pm. Please arrive promptly at the training venue at 8.45am.
All of our instructors are fully accredited and have years of experience
Each delegate is provided with a The Knowledge Academy courseware folder, a certificate upon completion, and a variety of refreshments.
Yes, we provide an official Knowledge Academy certificate upon completion of the course
Please arrive at your training venue for 08:45am
For more information, visit our Soft Skills Topic Page
At The Knowledge Academy we strive to make training as accessible as possible. Therefore, we provide training in over 1000 locations around the globe, making it simple to find one of our state-of-the-art training venues near you!

What’s Included in this Effective Communication Course?

On this course, you will be provided with:

  • The Knowledge Academy Effective Communication Manual
  • Experienced Instructor
  • Certificate
  • Refreshments

Dates & Prices

Select your preferred delivery method

Choose a Region

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Choose a Month

Office Icon Attend your course from the office or home
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Bristol
Fri 24th May 2019
Places available
£995
Maidstone
Fri 24th May 2019
Places available
£995
Nottingham
Fri 24th May 2019
Places available
£995
Birmingham
Fri 31st May 2019
Places available
£795
Reading
Fri 31st May 2019
Places available
£995
Norwich
Fri 31st May 2019
Places available
£995
Glasgow
Fri 7th Jun 2019
Places available
£995
Cardiff
Fri 7th Jun 2019
Places available
£995
London
Fri 14th Jun 2019
Places available
£795
Dublin
Fri 14th Jun 2019
Places available
€995
Southampton
Fri 14th Jun 2019
Places available
£995
Sheffield
Fri 21st Jun 2019
Places available
£995
Milton Keynes
Fri 21st Jun 2019
Places available
£995
Edinburgh
Fri 21st Jun 2019
Places available
£995
VirtualLive Virtual
Fri 28th Jun 2019
Places available
£795
Leeds
Fri 28th Jun 2019
Places available
£995
Cambridge
Fri 28th Jun 2019
Places available
£995
Glasgow
Fri 5th Jul 2019
Places available
£995
Newcastle
Fri 5th Jul 2019
Places available
£995
Brighton
Fri 5th Jul 2019
Places available
£995
London
Fri 12th Jul 2019
Places available
£795
Belfast
Fri 12th Jul 2019
Places available
£995
Birmingham
Fri 19th Jul 2019
Places available
£795
Liverpool
Fri 19th Jul 2019
Places available
£995
VirtualLive Virtual
Fri 26th Jul 2019
Places available
£795
Bristol
Fri 26th Jul 2019
Places available
£995
Maidstone
Fri 26th Jul 2019
Places available
£995
Reading
Fri 26th Jul 2019
Places available
£995
London
Fri 2nd Aug 2019
Places available
£795
Southampton
Fri 2nd Aug 2019
Places available
£995
Dublin
Fri 2nd Aug 2019
Places available
€995
Manchester
Fri 9th Aug 2019
Places available
£795
Aberdeen
Fri 9th Aug 2019
Places available
£995
Cardiff
Fri 16th Aug 2019
Places available
£995
Glasgow
Fri 16th Aug 2019
Places available
£995
Norwich
Fri 16th Aug 2019
Places available
£995
Cambridge
Fri 23rd Aug 2019
Places available
£995
Nottingham
Fri 23rd Aug 2019
Places available
£995
Milton Keynes
Fri 23rd Aug 2019
Places available
£995
VirtualLive Virtual
Fri 30th Aug 2019
Places available
£795
Edinburgh
Fri 30th Aug 2019
Places available
£995
Belfast
Fri 30th Aug 2019
Places available
£995
London
Fri 6th Sep 2019
Places available
£795
Newcastle
Fri 6th Sep 2019
Places available
£995
Brighton
Fri 6th Sep 2019
Places available
£995
Norwich
Fri 13th Sep 2019
Places available
£995
Cardiff
Fri 13th Sep 2019
Places available
£995
Bristol
Fri 13th Sep 2019
Places available
£995
Liverpool
Fri 20th Sep 2019
Places available
£995
Southampton
Fri 20th Sep 2019
Places available
£995
Glasgow
Fri 20th Sep 2019
Places available
£995
VirtualLive Virtual
Fri 27th Sep 2019
Places available
£795
Birmingham
Fri 27th Sep 2019
Places available
£795
Reading
Fri 27th Sep 2019
Places available
£995
Maidstone
Fri 27th Sep 2019
Places available
£995
London
Fri 4th Oct 2019
Places available
£795
Belfast
Fri 4th Oct 2019
Places available
£995
Sheffield
Fri 4th Oct 2019
Places available
£995
Leeds
Fri 11th Oct 2019
Places available
£995
Cambridge
Fri 11th Oct 2019
Places available
£995
Manchester
Fri 18th Oct 2019
Places available
£795
Dublin
Fri 18th Oct 2019
Places available
€995
Aberdeen
Fri 18th Oct 2019
Places available
£995
VirtualLive Virtual
Fri 25th Oct 2019
Places available
£795
Edinburgh
Fri 25th Oct 2019
Places available
£995
Nottingham
Fri 25th Oct 2019
Places available
£995
London
Fri 1st Nov 2019
Places available
£795
Southampton
Fri 1st Nov 2019
Places available
£995
Brighton
Fri 1st Nov 2019
Places available
£995
Bristol
Fri 8th Nov 2019
Places available
£995
Cardiff
Fri 8th Nov 2019
Places available
£995
Reading
Fri 15th Nov 2019
Places available
£995
Milton Keynes
Fri 15th Nov 2019
Places available
£995
VirtualLive Virtual
Fri 22nd Nov 2019
Places available
£795
Nottingham
Fri 22nd Nov 2019
Places available
£995
Norwich
Fri 22nd Nov 2019
Places available
£995
Edinburgh
Fri 22nd Nov 2019
Places available
£995
Manchester
Fri 29th Nov 2019
Places available
£795
Liverpool
Fri 29th Nov 2019
Places available
£995
Sheffield
Fri 29th Nov 2019
Places available
£995
London
Fri 6th Dec 2019
Places available
£795
Brighton
Fri 6th Dec 2019
Places available
£995
Aberdeen
Fri 6th Dec 2019
Places available
£995
VirtualLive Virtual
Fri 13th Dec 2019
Places available
£795
Birmingham
Fri 13th Dec 2019
Places available
£795
Maidstone
Fri 13th Dec 2019
Places available
£995
Cambridge
Fri 13th Dec 2019
Places available
£995
Milton Keynes
Fri 20th Dec 2019
Places available
£995
Newcastle
Fri 20th Dec 2019
Places available
£995
Leeds
Fri 20th Dec 2019
Places available
£995
Edinburgh
Fri 27th Dec 2019
Places available
£995
Bristol
Fri 27th Dec 2019
Places available
£995
Liverpool
Fri 27th Dec 2019
Places available
£995

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How will you be funding your training?

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Key points about this course


Duration: 1 Days*


Why choose TKA logo


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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Various delivery methods

Flexible delivery methods are available depending on your learning style.

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Resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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