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Effective Communication Skills

Key points about this course


Duration: 1 Days*

Support: 24/7

Dates & Prices Enquire
  • Learn how to identify and adjust your communication style.
  • Gain an understanding of how to become a skilled communicator.
  • Learn what the Communication funnel is and how to use it.

Available delivery methods for this course

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Classroom

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Live Virtual

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Online

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Onsite

Course Information

Effective Communication Training Overview

During this one-day Effective Communication training course, candidates will acquire a comprehensive understanding of the impact of communication on others, and how to improve personal communication skills to a level where information can be conveyed efficiently and effectively. Using communication wisely and efficaciously will mean that it will become easier to attain better results and the outcome of exchanges will be more productive. This course specialises in the use of communication within a business environment. Communicative ability not only involves the capability to convey information, but also to be able to listen to others and receive information. Hence, this training course includes listening based exercises and quizzes to emphasise the importance of listening in effective communication.

Effective Communication Training Outline

  • Communication
  • What is a Skilled Communicator?
  • Individual Evaluation
  • Communication Barriers
  • Case Study: New Neighbours
  • Asking the Questions
  • Asking the Good Questions
  • Applying the Answers
  • Probing
  • Listening Skills
  • How do you rate your Listening ability?
  • Active Listening Skills
  • The Communication Funnel
  • Communication Situations
  • One Little Word
  • Body Language
  • What do our bodies say?
  • Gestures
  • Emotions
  • A Personal Action Plan
  • Quick Quiz

Who should attend this Effective Communication Course?

This course is recommended for anyone who desires improvement of the communication skills of themselves or their employees, in order to enhance efficacy and productivity within the workplace.

Prerequisites

There are no prerequisites for this course.

The course begins at 9am and finishes at around 5pm. Please arrive promptly at the training venue at 8.45am.
All of our instructors are fully accredited and have years of experience
Each delegate is provided with a The Knowledge Academy courseware folder, a certificate upon completion, and a variety of refreshments.
Yes, we provide an official Knowledge Academy certificate upon completion of the course
Please arrive at your training venue for 08:45am
For more information, visit our Soft Skills Topic Page
At The Knowledge Academy we strive to make training as accessible as possible. Therefore, we provide training in over 1000 locations around the globe, making it simple to find one of our state-of-the-art training venues near you!

What’s Included in this Effective Communication Course?

On this course, you will be provided with:

  • The Knowledge Academy Effective Communication Manual
  • Experienced Instructor
  • Certificate
  • Refreshments

Dates & Prices

Select your preferred delivery method

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Birmingham
Fri 19th Jul 2019
Places available
£795
Liverpool
Fri 19th Jul 2019
Places available
£995
VirtualLive Virtual
Fri 26th Jul 2019
Places available
£795
Bristol
Fri 26th Jul 2019
Places available
£995
Maidstone
Fri 26th Jul 2019
Places available
£995
Reading
Fri 26th Jul 2019
Places available
£995
London
Fri 2nd Aug 2019
Places available
£795
Southampton
Fri 2nd Aug 2019
Places available
£995
Dublin
Fri 2nd Aug 2019
Places available
€995
Manchester
Fri 9th Aug 2019
Places available
£795
Aberdeen
Fri 9th Aug 2019
Places available
£995
Glasgow
Fri 16th Aug 2019
Places available
£995
Norwich
Fri 16th Aug 2019
Places available
£995
Cardiff
Fri 16th Aug 2019
Places available
£995
Cambridge
Fri 23rd Aug 2019
Places available
£995
Milton Keynes
Fri 23rd Aug 2019
Places available
£995
Nottingham
Fri 23rd Aug 2019
Places available
£995
VirtualLive Virtual
Fri 30th Aug 2019
Places available
£795
Belfast
Fri 30th Aug 2019
Places available
£995
Edinburgh
Fri 30th Aug 2019
Places available
£995
London
Fri 6th Sep 2019
Places available
£795
Brighton
Fri 6th Sep 2019
Places available
£995
Newcastle
Fri 6th Sep 2019
Places available
£995
Cardiff
Fri 13th Sep 2019
Places available
£995
Bristol
Fri 13th Sep 2019
Places available
£995
Norwich
Fri 13th Sep 2019
Places available
£995
Glasgow
Fri 20th Sep 2019
Places available
£995
Southampton
Fri 20th Sep 2019
Places available
£995
Liverpool
Fri 20th Sep 2019
Places available
£995
VirtualLive Virtual
Fri 27th Sep 2019
Places available
£795
Birmingham
Fri 27th Sep 2019
Places available
£795
Maidstone
Fri 27th Sep 2019
Places available
£995
Reading
Fri 27th Sep 2019
Places available
£995
London
Fri 4th Oct 2019
Places available
£795
Belfast
Fri 4th Oct 2019
Places available
£995
Sheffield
Fri 4th Oct 2019
Places available
£995
Cambridge
Fri 11th Oct 2019
Places available
£995
Leeds
Fri 11th Oct 2019
Places available
£995
Manchester
Fri 18th Oct 2019
Places available
£795
Aberdeen
Fri 18th Oct 2019
Places available
£995
Dublin
Fri 18th Oct 2019
Places available
€995
VirtualLive Virtual
Fri 25th Oct 2019
Places available
£795
Edinburgh
Fri 25th Oct 2019
Places available
£995
Nottingham
Fri 25th Oct 2019
Places available
£995
London
Fri 1st Nov 2019
Places available
£795
Brighton
Fri 1st Nov 2019
Places available
£995
Southampton
Fri 1st Nov 2019
Places available
£995
Cardiff
Fri 8th Nov 2019
Places available
£995
Bristol
Fri 8th Nov 2019
Places available
£995
Milton Keynes
Fri 15th Nov 2019
Places available
£995
Reading
Fri 15th Nov 2019
Places available
£995
VirtualLive Virtual
Fri 22nd Nov 2019
Places available
£795
Edinburgh
Fri 22nd Nov 2019
Places available
£995
Nottingham
Fri 22nd Nov 2019
Places available
£995
Norwich
Fri 22nd Nov 2019
Places available
£995
Manchester
Fri 29th Nov 2019
Places available
£795
Liverpool
Fri 29th Nov 2019
Places available
£995
Sheffield
Fri 29th Nov 2019
Places available
£995
London
Fri 6th Dec 2019
Places available
£795
Brighton
Fri 6th Dec 2019
Places available
£995
Aberdeen
Fri 6th Dec 2019
Places available
£995
VirtualLive Virtual
Fri 13th Dec 2019
Places available
£795
Birmingham
Fri 13th Dec 2019
Places available
£795
Maidstone
Fri 13th Dec 2019
Places available
£995
Cambridge
Fri 13th Dec 2019
Places available
£995
Newcastle
Fri 20th Dec 2019
Places available
£995
Milton Keynes
Fri 20th Dec 2019
Places available
£995
Leeds
Fri 20th Dec 2019
Places available
£995
Bristol
Fri 27th Dec 2019
Places available
£995
Liverpool
Fri 27th Dec 2019
Places available
£995
Edinburgh
Fri 27th Dec 2019
Places available
£995
Aberdeen
Fri 3rd Jan 2020
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£995
Edinburgh
Fri 3rd Jan 2020
Places available
£995
Dublin
Fri 10th Jan 2020
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€995
Bristol
Fri 10th Jan 2020
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£995
Birmingham
Fri 17th Jan 2020
Places available
£795
Liverpool
Fri 17th Jan 2020
Places available
£995
Newcastle
Fri 24th Jan 2020
Places available
£995
Leeds
Fri 24th Jan 2020
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£995
London
Fri 31st Jan 2020
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£795
Nottingham
Fri 31st Jan 2020
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£995
Milton Keynes
Fri 7th Feb 2020
Places available
£995
Brighton
Fri 7th Feb 2020
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£995
Reading
Fri 14th Feb 2020
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£995
Sheffield
Fri 14th Feb 2020
Places available
£995
London
Fri 21st Feb 2020
Places available
£795
Southampton
Fri 21st Feb 2020
Places available
£995
Norwich
Fri 21st Feb 2020
Places available
£995
Manchester
Fri 28th Feb 2020
Places available
£795
Maidstone
Fri 28th Feb 2020
Places available
£995
Cardiff
Fri 28th Feb 2020
Places available
£995
Birmingham
Fri 6th Mar 2020
Places available
£795
Belfast
Fri 6th Mar 2020
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£995
Glasgow
Fri 13th Mar 2020
Places available
£995
Newcastle
Fri 13th Mar 2020
Places available
£995
London
Fri 20th Mar 2020
Places available
£795
Cambridge
Fri 20th Mar 2020
Places available
£995
Aberdeen
Fri 27th Mar 2020
Places available
£995
Bristol
Fri 27th Mar 2020
Places available
£995
Nottingham
Fri 3rd Apr 2020
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£995
Reading
Fri 3rd Apr 2020
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£995
Manchester
Fri 17th Apr 2020
Places available
£795
Brighton
Fri 17th Apr 2020
Places available
£995
London
Fri 24th Apr 2020
Places available
£795
Liverpool
Fri 24th Apr 2020
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£995
Birmingham
Fri 1st May 2020
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£795
Sheffield
Fri 1st May 2020
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£995
Dublin
Fri 8th May 2020
Places available
€995
Milton Keynes
Fri 8th May 2020
Places available
£995
Leeds
Fri 15th May 2020
Places available
£995
Cardiff
Fri 15th May 2020
Places available
£995
London
Fri 22nd May 2020
Places available
£795
Southampton
Fri 22nd May 2020
Places available
£995
Norwich
Fri 22nd May 2020
Places available
£995
Cambridge
Fri 29th May 2020
Places available
£995
Glasgow
Fri 29th May 2020
Places available
£995
Manchester
Fri 5th Jun 2020
Places available
£795
Belfast
Fri 5th Jun 2020
Places available
£995
London
Fri 12th Jun 2020
Places available
£795
Nottingham
Fri 12th Jun 2020
Places available
£995
Birmingham
Fri 19th Jun 2020
Places available
£795
Newcastle
Fri 19th Jun 2020
Places available
£995
Edinburgh
Fri 26th Jun 2020
Places available
£995
Maidstone
Fri 26th Jun 2020
Places available
£995
Bristol
Fri 3rd Jul 2020
Places available
£995
Sheffield
Fri 3rd Jul 2020
Places available
£995
London
Fri 10th Jul 2020
Places available
£795
Brighton
Fri 10th Jul 2020
Places available
£995
Liverpool
Fri 17th Jul 2020
Places available
£995
Cambridge
Fri 24th Jul 2020
Places available
£995
Reading
Fri 24th Jul 2020
Places available
£995
Manchester
Fri 31st Jul 2020
Places available
£795
Belfast
Fri 31st Jul 2020
Places available
£995
Glasgow
Fri 7th Aug 2020
Places available
£995
Dublin
Fri 7th Aug 2020
Places available
€995
London
Fri 14th Aug 2020
Places available
£795
Cardiff
Fri 14th Aug 2020
Places available
£995
Birmingham
Fri 21st Aug 2020
Places available
£795
Aberdeen
Fri 21st Aug 2020
Places available
£995
Norwich
Fri 28th Aug 2020
Places available
£995
Southampton
Fri 28th Aug 2020
Places available
£995
Leeds
Fri 4th Sep 2020
Places available
£995
Milton Keynes
Fri 11th Sep 2020
Places available
£995
Maidstone
Fri 11th Sep 2020
Places available
£995
London
Fri 18th Sep 2020
Places available
£795
Liverpool
Fri 18th Sep 2020
Places available
£995
Manchester
Fri 25th Sep 2020
Places available
£795
Newcastle
Fri 25th Sep 2020
Places available
£995
Nottingham
Fri 2nd Oct 2020
Places available
£995
Bristol
Fri 2nd Oct 2020
Places available
£995
Reading
Fri 9th Oct 2020
Places available
£995
Sheffield
Fri 9th Oct 2020
Places available
£995
Edinburgh
Fri 16th Oct 2020
Places available
£995
London
Fri 23rd Oct 2020
Places available
£795
Brighton
Fri 23rd Oct 2020
Places available
£995
Southampton
Fri 30th Oct 2020
Places available
£995
Glasgow
Fri 30th Oct 2020
Places available
£995
Dublin
Fri 6th Nov 2020
Places available
€995
Leeds
Fri 6th Nov 2020
Places available
£995
Birmingham
Fri 13th Nov 2020
Places available
£795
London
Fri 20th Nov 2020
Places available
£795
Cambridge
Fri 20th Nov 2020
Places available
£995
Manchester
Fri 27th Nov 2020
Places available
£795
Aberdeen
Fri 27th Nov 2020
Places available
£995
London
Fri 4th Dec 2020
Places available
£795
Maidstone
Fri 4th Dec 2020
Places available
£995
Cardiff
Fri 4th Dec 2020
Places available
£995
Belfast
Fri 11th Dec 2020
Places available
£995
Milton Keynes
Fri 11th Dec 2020
Places available
£995
Norwich
Fri 18th Dec 2020
Places available
£995
Edinburgh
Fri 18th Dec 2020
Places available
£995

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How will you be funding your training?

Self funding

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Key points about this course


Duration: 1 Days*

Support: 24/7


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Various delivery methods

Flexible delivery methods are available depending on your learning style.

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Resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

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