Cross Cultural Communications Training - United Kingdom

Cross Cultural Communications Outline

Module 1 – Cross-cultural communications

• Define cross-cultural communication and identify the benefits of cross-cultural communication skills.
• Identify what can hinder cross-cultural communication.
• Identify some cultural values and ways of communicating in diverse cultures.
• Plan and implement strategies to improve cross cultural communication skills.

Module 2 – Cultural Styles

• Understanding the impact of your cultural style on others
• Diagnosing the cultural style of others and identifying the differences
• Understanding, managing, and benefitting from cultural diversity
• Finding new, more inclusive ways to work together

Module 3 – Effective Communication in Global Virtual Teams

• Effective Cross-border Communication
• Use of Language in an International Context
• Engaging with others virtually
• More inclusive virtual meetings

 Module 4 – Cultural Diversity

• Identify and interpret cultural diversity within your organisation
• Reflect on how culture influences your perspective
• Develop sensitivity to cultural variations between and within countries
• Identify how to leverage cultural diversity in teams to produce more creative solutions and make better decisions
• Identify how to harness the skills and abilities of multicultural individuals in teams

Module 5 – Recap and group discussions

• Interactive exercises
• Group Activities
• Q&A