BCS Foundation Certificate In Digital Business Change Training in Exeter

BCS Foundation Certificate in Digital Business Change Training Course Outline

Module 1: Change Principles

• Business Change Lifecycle
• Drivers of Change
• Risk Appetite and Categories

Module 2: Aligning Change with the Business

• Techniques for Analysing External
• Techniques for Internal Environments
• SWOT Analysis Components and Purpose
• Cultural Web Framework for Analysing Organisational Culture
• Organisational Performance Measurement Techniques
• Enterprise Architecture Components
• Ethical Considerations of Digital Change

Module 3: Identifying Change

• Purpose, Advantages, and Disadvantages of Investigation Techniques
• Techniques for Recording Business Situations
• Stakeholder Identification Using Stakeholder Wheel
• Power/Interest Grid for Stakeholder Analysis
• Business Process Modelling
• Customer Journey Mapping
• Use of POPIT ™ in Gap Analysis
• Developing Options Process
• Three Main Areas for Evaluating the Feasibility of Options
• Identifying Change in Agile Environments
• Design Thinking for Generating Options

Module 4: Change Requirements

• Establishing Change Requirements Process
• Roles and Responsibilities in Requirements Establishment
• Types of Requirement
• Principles of User-Centred Design
• Design Principles of Web Content Accessibility Guidelines (WCAG)
• Configuration Management and Change Control

Module 5: Business Case

• Structure and Content of a Business Case
• Payback Investment Appraisal Technique
• Business Case Development in an Agile Environment

Module 6: Design and Development

• Linear and Incremental Development Lifecycles
• Agile Development Lifecycle
• Values of the Agile Manifesto
• Techniques in Business Acceptance Testing

Module 7: Change Implementation

• CPPOLDAT Framework for Readiness Assessment
• Strategies for Implementing Solutions
• Stages of Human Response to Change
• Techniques for Gathering Post-Implementation Feedback

Module 8: Benefits Management

• Examples of Benefits
• Elements of a Benefits Plan
• Purpose and Processes of a Benefits Review

Who Should Attend this BCS Foundation Certificate in Digital Business Change Training?

The BCS Foundation Certificate in Digital Business Change Training is designed for professionals involved in business change, process improvement, organizational transformation, or solution implementation. It is particularly suitable for individuals who want to understand how business needs, stakeholders, processes, and benefits can be aligned during change initiatives.

The professionals who will benefit from this course are:

• Business Analysts
• Change Managers
• Project Managers
• Business Change Professionals
• Process Improvement Professionals
• Business Consultants
• Project Team Members

Prerequisites of the BCS Foundation Certificate in Digital Business Change Training

There are no formal prerequisites for attending the BCS Foundation Certificate in Digital Business Change Training. However, a basic understanding of business processes, organizational operations, or change initiatives will be beneficial.

BCS Foundation Certificate in Digital Business Change Training Overview

The BCS Foundation Certificate in Digital Business Change Training introduces delegates to the principles and lifecycle of business change. It covers business alignment, stakeholder management, business cases, requirements, solution design, implementation, and benefits realization.

Delegates will develop knowledge of SWOT and Gap Analysis, stakeholder techniques, POPIT, business readiness, change models, and investment appraisal. They will also explore testing, implementation approaches, and post-implementation review.

This 3-Day course by The Knowledge Academy enables delegates to apply business change principles and techniques to real-world organizational initiatives. They will be better equipped to analyze business needs, evaluate solutions, support change implementation, and contribute to successful benefits realization.

BCS Foundation Certificate in Digital Business Change Training Course Objectives

• To explain the principles, degrees, and lifecycle stages of business change
• To analyze business alignment using environmental, cultural, and performance frameworks
• To apply investigation, root cause analysis, and stakeholder management techniques
• To evaluate business cases, requirements, investment options, and proposed solutions
• To examine business change design, readiness, implementation, and response to change
• To understand benefits management, benefits realization, and post-implementation review

Upon completion of this course, delegates will be equipped to support business change initiatives using structured analysis, stakeholder management, and implementation techniques. They will also be able to evaluate solutions, manage change activities, and contribute to benefits realization and organizational improvement.

What’s included in the BCS Foundation Certificate in Digital Business Change Training Course?

• BCS Foundation Certificate in Digital Business Change Examination
• World-Class Training Sessions from Experienced Instructors
• BCS Foundation Certificate in Digital Business Change Certificate
• Digital Delegate Pack

BCS Foundation Certificate in Digital Business Change Exam Information

The BCS Foundation Certificate in Digital Business Change exam evaluates a candidate’s comprehensive understanding of the principles, methodologies, and tools essential for managing digital business change effectively. The format of the exam is as follows:

• Question Type: Multiple Choice 
• Total Questions: 40 
• Total Marks: 40 Marks 
• Pass Mark: 65%, or 26/40 Marks 
• Duration: 60 Minutes 
• Open Book/Closed Book: Closed book