BCS Foundation Certificate In Digital Business Change Training - United Kingdom

BCS Foundation Certificate in Digital Business Change Training Course Outline

Module 1: Change Principles

• Business Change Lifecycle
• Drivers of Change
• Risk Appetite and Categories

Module 2: Aligning Change with the Business

• Techniques for Analysing External
• Techniques for Internal Environments
• SWOT Analysis Components and Purpose
• Cultural Web Framework for Analysing Organisational Culture
• Organisational Performance Measurement Techniques
• Enterprise Architecture Components
• Ethical Considerations of Digital Change

Module 3: Identifying Change

• Purpose, Advantages, and Disadvantages of Investigation Techniques
• Techniques for Recording Business Situations
• Stakeholder Identification Using Stakeholder Wheel
• Power/Interest Grid for Stakeholder Analysis
• Business Process Modelling
• Customer Journey Mapping
• Use of POPIT ™ in Gap Analysis
• Developing Options Process
• Three Main Areas for Evaluating the Feasibility of Options
• Identifying Change in Agile Environments
• Design Thinking for Generating Options

Module 4: Change Requirements

• Establishing Change Requirements Process
• Roles and Responsibilities in Requirements Establishment
• Types of Requirement
• Principles of User-Centred Design
• Design Principles of Web Content Accessibility Guidelines (WCAG)
• Configuration Management and Change Control

Module 5: Business Case

• Structure and Content of a Business Case
• Payback Investment Appraisal Technique
• Business Case Development in Agile Environment

Module 6: Design and Development

• Linear and Incremental Development Lifecycles
• Agile Development Lifecycle
• Values of the Agile Manifesto
• Techniques in Business Acceptance Testing

Module 7: Change Implementation

• CPPOLDAT Framework for Readiness Assessment
• Strategies for Implementing Solutions
• Stages of Human Response to Change
• Techniques for Gathering Post-Implementation Feedback

Module 8: Benefits Management

• Examples of Benefits
• Elements of a Benefits Plan
• Purpose and Processes of a Benefits Review

Who should attend this BCS Foundation Certificate in Organisational Behaviour Course?

This course is ideal for individuals aiming to understand how people, processes, and structures influence behaviour within organisations and how to support effective change.

You should attend this BCS Foundation Certificate in Organisational Behaviour Course if you are:

• Business Analyst: Understanding organisational dynamics to support analysis and change
• HR Professional: Enhancing knowledge of team behaviour and organisational culture
• Change Manager: Supporting smoother transitions through behavioural insights
• Project Manager: Managing teams with greater awareness of organisational structures
• Team Leader: Improving communication, motivation, and team performance
• Aspiring Organisational Development Professional: Building core knowledge in organisational behaviour

Prerequisites of the BCS Foundation Certificate in Organisational Behaviour Course

There are no formal prerequisites for attending the BCS Foundation Certificate in Organisational Behaviour Course. However, a basic understanding of organisational structures and business operations can be advantageous for pursuing this Business Analysis Course.

BCS Foundation Certificate in Organisational Behaviour Course Overview

The BCS Foundation Certificate in Organisational Behaviour Course by The Knowledge Academy introduces the principles of how individuals and teams behave within organisations, helping you understand workplace dynamics and support effective business change.

Understanding organisational behaviour is essential for improving communication, collaboration, and performance. This Organisational Behaviour Training covers key areas such as motivation, leadership, team development, culture, structure, and decision-making. You will explore how these factors influence employee behaviour and organisational effectiveness.

This course is ideal for Business Analysts, Change Professionals, Team Leaders, and anyone involved in managing or influencing people in a business environment. It also prepares you for a globally recognised Organisational Behaviour Certification from BCS, The Chartered Institute for IT.

BCS Foundation Certificate in Organisational Behaviour Course Objectives

• To understand individual and group behaviour in organisational settings
• To explore leadership styles, motivation theories, and team development models
• To analyse organisational structures and cultural influences
• To support change initiatives through behavioural insight

Delivered over 2 days, this Organisational Behaviour Training provides a practical foundation in behavioural science as it applies to the workplace. You will leave with valuable insights to support team performance and organisational change.

Build stronger teams and lead with insight through The Knowledge Academy. We offer expert-led learning and full support to help you achieve your Organisational Behaviour Certification and advance your career in business analysis or change management.

What’s included in the BCS Foundation Certificate in Digital Business Change Training Course?

• BCS Foundation Certificate in Digital Business Change Examination
• World-Class Training Sessions from Experienced Instructors
• BCS Foundation Certificate in Digital Business Change Certificate
• Digital Delegate Pack

You’ll also get access to the MyTKA Training Portal, which will be your go to hub for all your training.

BCS Foundation Certificate in Digital Business Change Exam Information

The BCS Foundation Certificate in Digital Business Change exam evaluates a candidate’s comprehensive understanding of the principles, methodologies, and tools essential for managing digital business change effectively. The format of the exam is as follows:

• Question Type: Multiple Choice 
• Total Questions: 40 
• Total Marks: 40 Marks 
• Pass Mark: 65%, or 26/40 Marks 
• Duration: 60 Minutes 
• Open Book/Closed Book: Closed book