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BCS Foundation Certificate in Digital Business Change Training Overview and Exam Details

Course syllabus

Exams

Who it’s for

What’s included

FAQs

BCS Foundation Certificate in Digital Business Change Training Course Outline

Module 1: Change Principles

  • Business Change Lifecycle
  • Drivers of Change
  • Risk Appetite and Categories

Module 2: Aligning Change with the Business

  • Techniques for Analysing External
  • Techniques for Internal Environments
  • SWOT Analysis Components and Purpose
  • Cultural Web Framework for Analysing Organisational Culture
  • Organisational Performance Measurement Techniques
  • Enterprise Architecture Components
  • Ethical Considerations of Digital Change

Module 3: Identifying Change

  • Purpose, Advantages, and Disadvantages of Investigation Techniques
  • Techniques for Recording Business Situations
  • Stakeholder Identification Using Stakeholder Wheel
  • Power/Interest Grid for Stakeholder Analysis
  • Business Process Modelling
  • Customer Journey Mapping
  • Use of POPIT ™ in Gap Analysis
  • Developing Options Process
  • Three Main Areas for Evaluating the Feasibility of Options
  • Identifying Change in Agile Environments
  • Design Thinking for Generating Options

Module 4: Change Requirements

  • Establishing Change Requirements Process
  • Roles and Responsibilities in Requirements Establishment
  • Types of Requirement
  • Principles of User-Centred Design
  • Design Principles of Web Content Accessibility Guidelines (WCAG)
  • Configuration Management and Change Control

Module 5: Business Case

  • Structure and Content of a Business Case
  • Payback Investment Appraisal Technique
  • Business Case Development in an Agile Environment

Module 6: Design and Development

  • Linear and Incremental Development Lifecycles
  • Agile Development Lifecycle
  • Values of the Agile Manifesto
  • Techniques in Business Acceptance Testing

Module 7: Change Implementation

  • CPPOLDAT Framework for Readiness Assessment
  • Strategies for Implementing Solutions
  • Stages of Human Response to Change
  • Techniques for Gathering Post-Implementation Feedback

Module 8: Benefits Management

  • Examples of Benefits
  • Elements of a Benefits Plan
  • Purpose and Processes of a Benefits Review
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BCS Foundation Certificate in Digital Business Change Exam Information

The BCS Foundation Certificate in Digital Business Change exam evaluates a candidate’s comprehensive understanding of the principles, methodologies, and tools essential for managing digital business change effectively. The format of the exam is as follows:

  • Question Type: Multiple Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 Minutes 
  • Open Book/Closed Book: Closed book
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Who Should Attend this BCS Foundation Certificate in Digital Business Change Training?

The BCS Foundation Certificate in Digital Business Change Training is designed for professionals involved in business change, process improvement, organizational transformation, or solution implementation. It is particularly suitable for individuals who want to understand how business needs, stakeholders, processes, and benefits can be aligned during change initiatives.

The professionals who will benefit from this course are:

  • Business Analysts
  • Change Managers
  • Project Managers
  • Business Change Professionals
  • Process Improvement Professionals
  • Business Consultants
  • Project Team Members

Prerequisites of the BCS Foundation Certificate in Digital Business Change Training

There are no formal prerequisites for attending the BCS Foundation Certificate in Digital Business Change Training. However, a basic understanding of business processes, organizational operations, or change initiatives will be beneficial.

BCS Foundation Certificate in Digital Business Change Training Overview

The BCS Foundation Certificate in Digital Business Change Training introduces delegates to the principles and lifecycle of business change. It covers business alignment, stakeholder management, business cases, requirements, solution design, implementation, and benefits realization.

Delegates will develop knowledge of SWOT and Gap Analysis, stakeholder techniques, POPIT, business readiness, change models, and investment appraisal. They will also explore testing, implementation approaches, and post-implementation review.

This 3-Day course by The Knowledge Academy enables delegates to apply business change principles and techniques to real-world organizational initiatives. They will be better equipped to analyze business needs, evaluate solutions, support change implementation, and contribute to successful benefits realization.

BCS Foundation Certificate in Digital Business Change Training Course Objectives

  • To explain the principles, degrees, and lifecycle stages of business change
  • To analyze business alignment using environmental, cultural, and performance frameworks
  • To apply investigation, root cause analysis, and stakeholder management techniques
  • To evaluate business cases, requirements, investment options, and proposed solutions
  • To examine business change design, readiness, implementation, and response to change
  • To understand benefits management, benefits realization, and post-implementation review

Upon completion of this course, delegates will be equipped to support business change initiatives using structured analysis, stakeholder management, and implementation techniques. They will also be able to evaluate solutions, manage change activities, and contribute to benefits realization and organizational improvement.

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What’s included in the BCS Foundation Certificate in Digital Business Change Training Course?

  • BCS Foundation Certificate in Digital Business Change Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Foundation Certificate in Digital Business Change Certificate
  • Digital Delegate Pack
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Train Your Workforce

Looking for BCS Foundation Certificate in Digital Business Change Training in-house or onsite training Chorley. We specialise in corporate group training and bulk bookings for organisations of all sizes. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling.

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To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

The town of Chorley is located in the county of Lancashire in the North West of England. The town is around 8 miles North of Wigan, 11 miles North West of Bolton, and 20 miles North West of Manchester. Chorley town has an approximate population of 35,000 residents. The unemployment rate for Chorley currently stands at just under 4%. This is dramatically lower in comparison to the national average unemployment rate which currently stands at 7.6%. Chorley has a range of different primary schools as well as 6 secondary schools including Holy Cross Catholic High School, Albany Academy, and Bishop Rawstorne CE Academy. Lancashire College is based in Chorley; it is the headquarters of the Lancashire Adult Learning. Runshaw College has one of its three campuses in the Chorley town centre which specialises in hairdressing, beauty and holistics.

Nearby Locations include:

  • Andertons
  • Adlington
  • Buckshaw Village
  • Eccleston
  • Brindle
  • Charnock Richard
  • Euxton
  • Coppull
  • Whittle Le Woods
  • Clayton Le Woods
  • Anglezarke
  • Brinscall
  • Abbey Village
  • Withnell
  • Heskins
  • Wheelton
  • Heapey
  • Heath Charnock
  • Higher Wheelton
  • Grimeford Village

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Ways to take BCS Foundation Certificate in Digital Business Change Training in Chorley

Live Online

The same live course from home, with a live instructor and other delegates. Mirrors the classroom schedule.

Best for: starting soon, without travel.

3 days · next Mon 30 Nov 2026

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Online Self-Paced

Study 24/7 on your own schedule through our learning platform, with progress tracking.

Best for: fitting study around work.

90 days of access

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Onsite

We bring the course to your team, at your premises, online or hybrid, on dates that suit you.

Best for: groups and bulk bookings.

Tailored to your team

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Package deals for BCS Foundation Certificate in Digital Business Change Training in Chorley

Our training experts have compiled a range of course packages on a variety of categories in BCS Foundation Certificate in Digital Business Change Training, to boost your career. The packages consist of the best possible qualifications with BCS Foundation Certificate in Digital Business Change Training, and allows you to purchase multiple courses at a discounted rate.

BCS Foundation Certificate In Digital Business Change Training in Chorley FAQs

What is Business Analysis?

Business Analysis concerns the identification of business goals, obtaining such goals, and recommending solutions to business issues. Business Analysis training courses provide individuals with the necessary skills to study business systems to detect where and how improvements could be made. To find out more, visit our Business Analysis training topic page.

Which is the best training institute/provider of BCS Foundation Certificate in Digital Business Change Training in Chorley?

The Knowledge Academy is the Leading global training provider for BCS Foundation Certificate in Digital Business Change Training.

Do you offer support for this BCS Foundation Certificate in Digital Business Change Training?

Yes, The Knowledge Academy offers support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.

Why choose The Knowledge Academy in Chorley over others?

The Knowledge Academy in Chorley stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.

What is the cost/training fees for BCS Foundation Certificate in Digital Business Change Training in Chorley?

The training fees for BCS Foundation Certificate in Digital Business Change Training in Chorley starts from £2295

Which is the best training institute/provider of BCS Foundation Certificate in Digital Business Change Training in Chorley?

The Knowledge Academy is one of the Leading global training provider for BCS Foundation Certificate in Digital Business Change Training.

What are the best Business Analysis Courses courses in Chorley?

Please see our Business Analysis Courses courses available in Chorley

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