Handling Sales Objection Training Overview

Course syllabus

Who it’s for

What’s included

FAQs

Objection Handling Training Outline

Module 1: What Objections Really Are?

  • Eliminating Objections Before They Arise
  • Leading with the ‘Soft’ Sell
  • Follow with the ‘Hard’ Sell

Module 2: Six-Step Method for Handling Objections

  • Tips, Hints, and Techniques to Become Effective Salesperson
  • Six-Step Method

Module 3: Getting in the Door: Appointment Objections

  • Getting Past the Gatekeeper
  • Feel, Felt, Found
  • Speaking with the Decision-Maker

Module 4: What Does It Really Cost: Price Objections

  • Getting Past Price Concerns

Module 5: Time, Experience, Credentials, and Need: Objections Continued

  • Time Objections
  • Experience Objections
  • Using Testimonials: Power of a Second Opinion
  • Credential Objections
  • Need Objections
  • Ways to Differentiate Yourself from the Competition

Module 6: Mistakes That Annoy Customers and Incite Objections

  • Not Being Organised
  • Talking Too Much
  • Interrupting
  • Lacking Sincerity
  • Not Analysing Needs
  • Being Too Pushy
  • Reciting a Script
  • Not Building Rapport
  • Getting Defensive
  • Taking it Personally

Module 7: Confidence: Great Objection Deflector

  • Prepare
  • Immerse
  • Know Where Your Value Lies

Module 8: Knowing When to Walk Away

  • Know When to Walk Away
  • Follow the 80/20 Rule
  • Ask Yourself Some Difficult Questions

Module 9: Essential Elements of the Sales Cycle

  • Prospecting
  • Qualifying
  • Presentation
  • Closing
  • Follow-Through
  • Steps for Overcoming Obstacles
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Who Should Attend this Objection Handling Training?

This Objection Handling Course is ideal for sales professionals, business development representatives, and anyone involved in sales activities. This training course can benefit a wide range of professionals, including:

  • Sales Executives
  • Account Managers
  • Sales Managers
  • Customer Relationship Managers
  • Sales Consultants
  • Inside Sales Representatives
  • Field Sales Representatives

Prerequisites for the Objection Handling Training

There are no formal prerequisites for this Objection Handling Course, making it ideal for beginners as well as experienced professionals.

Objection Handling Training Course Overview

Sales Objection Training equips professionals with techniques to address and overcome client concerns confidently. It helps transform objections into opportunities, build trust, strengthen relationships, and improve overall sales performance.

This training sharpens skills in active listening, problem-solving, and confidence-building. Delegates learn to handle resistance effectively and turn challenges into successful sales outcomes.

This 1-Day Sales Objection Training offered by The Knowledge Academy enables delegates to apply objection-handling techniques with confidence. Delegates gain practical insight into understanding customer concerns and positioning solutions effectively.

Objection Handling Training Course Objectives

  • To understand the importance of handling objections in sales
  • To learn how to identify and classify objections
  • To develop strategies for handling objections
  • To practice taking complaints through role-playing and other exercises
  • To create a positive attitude towards handling objections

After completing this Objection Handling Training in Leeds, delegates will confidently handle objections, strengthen customer relationships, and move prospects successfully through the sales process.

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What’s Included in this Objection Handling Training?

  • World-Class Training Sessions from Experienced Instructors
  • Sales Objection Handling Certificate
  • Digital Delegate Pack
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Train Your Workforce

Looking for Handling Sales Objection Training in-house or onsite training in Leeds? We specialise in corporate group training and bulk bookings for organisations of all sizes in Leeds. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Our Leeds venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Leeds is the third largest city in the UK and has a population of around 750,000 people. It is based in West Yorkshire and has the second busiest railway station in England. There are a total of 110,000 students in Leeds attending the local schools. There are a total of 220 primary schools, 39 secondary schools and 6 special learning centres. There are a number of private schools including the oldest one; The Grammar School at Leeds. Also in Leeds are a number of Jewish and Muslim schools. There are four different universities in Leeds including University of Leeds, Leeds Trinity University, Leeds Beckett University and University of Law. The University of Leeds is the largest of these with a total of 31,000 students, 21,000 of these being full time. It was established in 1904 and is seen as the eighth largest university in the country. The rate of unemployment in Leeds is at 4.7%. This is lower than the national average of Britain which is 7.6%.

Popular searched areas in and around Leeds include:-

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Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Handling Sales Objection Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

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Live classes

Join a scheduled class with a live instructor and other delegates.

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Interactive

Engage in activities, and communicate with your trainer and peers.

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Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

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Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

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Scalable Training Delivery

Access Handling Sales Objection Training in Leeds delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master Handling Sales Objection Training with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With Weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

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Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

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Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from Handling Sales Objection Training industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

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Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

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Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn Handling Sales Objection Training through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

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Flexible Learning

Access Handling Sales Objection Training resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

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Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

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Global Training Provider

Access Handling Sales Objection Training in Leeds from a trusted global training provider delivering consistent learning to professionals worldwide.

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Cost-Effective Training

Benefit from the cost-effective Handling Sales Objection Training that delivers high-quality course content without compromising learning outcomes.

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Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Experience the most sought-after learning style with The Knowledge Academy's Handling Sales Objection Training Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Handling Sales Objection Training sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Handling Sales Objection Training Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our Handling Sales Objection Training offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Package deals for Handling Sales Objection Training in Leeds

Our training experts have compiled a range of course packages on a variety of categories in Handling Sales Objection Training, to boost your career. The packages consist of the best possible qualifications with Handling Sales Objection Training, and allows you to purchase multiple courses at a discounted rate.

Handling Sales Objection Training | Sales Training - in Leeds FAQs

What is objection handling in Sales?

Objection Handling in Sales refers to the process of addressing customer concerns, questions, or hesitations during the sales cycle professionally and effectively. It helps sales professionals build trust and improve conversion opportunities.

Why Handling Sales Objection Training matters?

This Objection Handling Training helps professionals understand customer concerns, improve communication, and respond confidently during sales discussions. Effective objection handling can strengthen customer relationships and improve sales performance.

What is the duration of this Objection Handling Training?

This Objection Handling Training takes 1-Day to complete, during which delegates participate in intensive learning sessions that cover various course topics.

Are there any prerequisites for attending this Objection Handling Training?

There are no formal prerequisites for attending this Objection Handling Course. It is ideal for beginners, sales professionals, business development teams, and customer-facing professionals.

How can I access this Objection Handling Course content?

You will be able to access the Handling Sales Objection Training material using MyTKA Training Portal, which is where you will find all the training materials. It will be available to you even after the training period for 90 days from the date of registration, so you can continue to refer and learn.

What are the benefits of this Objection Handling Course?

This Objection Handling Course helps improve communication, confidence, negotiation, relationship-building, and sales closing capabilities. It also supports stronger customer interactions and more effective handling of sales challenges.

Which individuals or roles require Handling Sales Objections Training?

This Handling Sales Objection Training is beneficial for Sales Executives, Business Development Professionals, Account Managers, Customer Service Teams, Entrepreneurs, and individuals involved in client-facing or sales-related roles.

Do you offer 24/7 support for Sales Objection Training?

Yes, The Knowledge Academy provides 24/7 learner support throughout the Objection Handling Training journey. Assistance is available for technical issues, course guidance, and training-related queries.

Do you provide corporate training for this Objection Handling Training?

Yes, The Knowledge Academy provides corporate Objection Handling Training tailored to organisational sales and communication requirements. These solutions help teams strengthen customer engagement and sales performance capabilities.

Will I receive a certification upon completion of the Handling Sales Objection Training?

Yes, delegates receive a certification upon successfully completing the Handling Sales Objection Training. The certification validates professional understanding of objection handling and sales communication techniques.

How can completing this Objection Handling Training impact my salary?

Completing Objection Handling Training can strengthen your communication, negotiation, and customer engagement skills, making you more effective in sales and client-facing roles. These capabilities can enhance your professional value and support opportunities for career progression and increased responsibilities.

What career opportunities are available after completing this Handling Sales Objection Training?

This Handling Sales Objection Training can support careers in Sales, Business Development, Account Management, Customer Success, Retail Management, and Client Relationship roles. Objection handling skills are valuable across sales-driven industries.

How can Objection Handling Training boost my career growth?

This Sales Objection Training strengthens communication, negotiation, customer engagement, and sales performance capabilities. These skills can support career progression into higher-responsibility sales, leadership, and client management positions.

Why choose The Knowledge Academy in Leeds over others?

The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this certification.

What is the cost/training fees for Handling Sales Objection Training in Leeds?

The training fees for Handling Sales Objection Training in Leeds starts from £1295

Which is the best training institute/provider of Handling Sales Objection Training in Leeds?

The Knowledge Academy is one of the Leading global training provider for Handling Sales Objection Training.

What are the best Sales Training courses in Leeds?

Please see our Sales Training courses available in Leeds

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