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Handling Sales Objection Training is part of our Black Friday sale. Lock in 62% off now, choose online, classroom or onsite training, and schedule your course any time through 2027. Group bookings save up to 60%.

FROM £495 £1,295 SAVE £800

Offer ends 27 November 2026

Handling Sales Objection Training Overview

Course syllabus

Who it’s for

What’s included

FAQs

Objection Handling Training Outline

Module 1: What Objections Really Are?

  • Eliminating Objections Before They Arise
  • Leading with the ‘Soft’ Sell
  • Follow with the ‘Hard’ Sell

Module 2: Six-Step Method for Handling Objections

  • Tips, Hints, and Techniques to Become Effective Salesperson
  • Six-Step Method

Module 3: Getting in the Door: Appointment Objections

  • Getting Past the Gatekeeper
  • Feel, Felt, Found
  • Speaking with the Decision-Maker

Module 4: What Does It Really Cost: Price Objections

  • Getting Past Price Concerns

Module 5: Time, Experience, Credentials, and Need: Objections Continued

  • Time Objections
  • Experience Objections
  • Using Testimonials: Power of a Second Opinion
  • Credential Objections
  • Need Objections
  • Ways to Differentiate Yourself from the Competition

Module 6: Mistakes That Annoy Customers and Incite Objections

  • Not Being Organised
  • Talking Too Much
  • Interrupting
  • Lacking Sincerity
  • Not Analysing Needs
  • Being Too Pushy
  • Reciting a Script
  • Not Building Rapport
  • Getting Defensive
  • Taking it Personally

Module 7: Confidence: Great Objection Deflector

  • Prepare
  • Immerse
  • Know Where Your Value Lies

Module 8: Knowing When to Walk Away

  • Know When to Walk Away
  • Follow the 80/20 Rule
  • Ask Yourself Some Difficult Questions

Module 9: Essential Elements of the Sales Cycle

  • Prospecting
  • Qualifying
  • Presentation
  • Closing
  • Follow-Through
  • Steps for Overcoming Obstacles
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Who Should Attend this Objection Handling Training?

This Objection Handling Course is ideal for sales professionals, business development representatives, and anyone involved in sales activities. This training course can benefit a wide range of professionals, including:

  • Sales Executives
  • Account Managers
  • Sales Managers
  • Customer Relationship Managers
  • Sales Consultants
  • Inside Sales Representatives
  • Field Sales Representatives

Prerequisites for the Objection Handling Training

There are no formal prerequisites for this Objection Handling Course. However, a basic understanding of sales processes or customer interactions can help delegates gain more value from the training.

Objection Handling Training Course Overview

Sales Objection Training equips professionals with techniques to address and overcome client concerns confidently. It helps transform objections into opportunities, build trust, strengthen relationships, and improve overall sales performance.

This training sharpens skills in active listening, problem-solving, and confidence-building. Delegates learn to handle resistance effectively and turn challenges into successful sales outcomes.

This 1-Day Sales Objection Training offered by The Knowledge Academy enables delegates to apply objection-handling techniques with confidence. Delegates gain practical insight into understanding customer concerns and positioning solutions effectively.

Objection Handling Training Course Objectives

  • To understand the importance of handling objections in sales
  • To learn how to identify and classify objections
  • To develop strategies for handling objections
  • To practice taking complaints through role-playing and other exercises
  • To create a positive attitude towards handling objections
  • To confidently respond to objections by turning concerns into sales opportunities

After completing this Objection Handling Training in in Heathrow, delegates will confidently handle objections, strengthen customer relationships, and move prospects successfully through the sales process.

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What’s Included in this Objection Handling Training?

  • World-Class Training Sessions from Experienced Instructors
  • Sales Objection Handling Certificate
  • Digital Delegate Pack
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Train Your Workforce

Looking for Handling Sales Objection Training in-house or onsite training Heathrow. We specialise in corporate group training and bulk bookings for organisations of all sizes. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling.

Approved supplier to 53,514 organisations

The Knowledge Academy is an approved training supplier to 53,514 organisations across the UK, Europe, North America and Australia, so most buyers can book through their existing purchasing process with no new supplier setup.

Our Heathrow venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Popular searched areas in and around Heathrow include:-

  • Heathrow
  • Hounslow
  • Cranford
  • Heston
  • London Heathrow Airport
  • Whitton

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Ways to take Handling Sales Objection Training in Heathrow

Live Online

The same live course from home, with a live instructor and other delegates. Mirrors the classroom schedule.

Best for: starting soon, without travel.

1 day · next Mon 22 Mar 2027

See live online dates

Online Self-Paced

Study 24/7 on your own schedule through our learning platform, with progress tracking.

Best for: fitting study around work.

90 days of access

See self-paced options

Onsite

We bring the course to your team, at your premises, online or hybrid, on dates that suit you.

Best for: groups and bulk bookings.

Tailored to your team

Get a team quote

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Package deals for Handling Sales Objection Training in Heathrow

Our training experts have compiled a range of course packages on a variety of categories in Handling Sales Objection Training, to boost your career. The packages consist of the best possible qualifications with Handling Sales Objection Training, and allows you to purchase multiple courses at a discounted rate.

Handling Sales Objection Training | Sales Training - in Heathrow FAQs

What is objection handling in Sales?

Objection Handling in Sales refers to the process of addressing customer concerns, questions, or hesitations during the sales cycle professionally and effectively. It helps sales professionals build trust and improve conversion opportunities.

Why Handling Sales Objection Training matters?

This Objection Handling Training helps professionals understand customer concerns, improve communication, and respond confidently during sales discussions. Effective objection handling can strengthen customer relationships and improve sales performance.

What is the duration of this Objection Handling Training?

This Objection Handling Training takes 1-Day to complete, during which delegates participate in intensive learning sessions that cover various course topics.

Are there any prerequisites for attending this Objection Handling Training?

There are no formal prerequisites for attending this Objection Handling Course. It is ideal for beginners, sales professionals, business development teams, and customer-facing professionals.

How can I access this Objection Handling Course content?

You will be able to access the Handling Sales Objection Training material using MyTKA Training Portal, which is where you will find all the training materials. It will be available to you even after the training period for 90 days from the date of registration, so you can continue to refer and learn.

What are the benefits of this Objection Handling Course?

This Objection Handling Course helps improve communication, confidence, negotiation, relationship-building, and sales closing capabilities. It also supports stronger customer interactions and more effective handling of sales challenges.

Which individuals or roles require Handling Sales Objections Training?

This Handling Sales Objection Training is beneficial for Sales Executives, Business Development Professionals, Account Managers, Customer Service Teams, Entrepreneurs, and individuals involved in client-facing or sales-related roles.

Do you offer 24/7 support for Sales Objection Training?

Yes, The Knowledge Academy provides 24/7 learner support throughout the Objection Handling Training journey. Assistance is available for technical issues, course guidance, and training-related queries.

Do you provide corporate training for this Objection Handling Training?

Yes, The Knowledge Academy provides corporate Objection Handling Training tailored to organisational sales and communication requirements. These solutions help teams strengthen customer engagement and sales performance capabilities.

Will I receive a certification upon completion of the Handling Sales Objection Training?

Yes, delegates receive a certification upon successfully completing the Handling Sales Objection Training. The certification validates professional understanding of objection handling and sales communication techniques.

How can completing this Objection Handling Training impact my salary?

Completing Objection Handling Training can strengthen your communication, negotiation, and customer engagement skills, making you more effective in sales and client-facing roles. These capabilities can enhance your professional value and support opportunities for career progression and increased responsibilities.

What career opportunities are available after completing this Handling Sales Objection Training?

This Handling Sales Objection Training can support careers in Sales, Business Development, Account Management, Customer Success, Retail Management, and Client Relationship roles. Objection handling skills are valuable across sales-driven industries.

How can Objection Handling Training boost my career growth?

This Sales Objection Training strengthens communication, negotiation, customer engagement, and sales performance capabilities. These skills can support career progression into higher-responsibility sales, leadership, and client management positions.

Why choose The Knowledge Academy in Heathrow over others?

The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this certification.

What is the cost/training fees for Handling Sales Objection Training in Heathrow?

The training fees for Handling Sales Objection Training in Heathrow starts from £1295

Which is the best training institute/provider of Handling Sales Objection Training in Heathrow?

The Knowledge Academy is one of the Leading global training provider for Handling Sales Objection Training.

What are the best Sales Training courses in Heathrow?

Please see our Sales Training courses available in Heathrow

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