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Module 1: Introduction
Module 2: Key Concepts of Service Management
Module 3: Key Concepts of ITIL® 4
Module 4: Guiding Principles
Module 5: ITIL® 4 Management Practices
This ITIL 4 Foundation Certification Training is ideal for IT professionals, project managers, service management practitioners, and anyone involved in IT services or digital services delivery seeking to understand ITIL® principles and best practices. This course is beneficial for a wide range of professional, including:
There are no formal prerequisites for attending this ITIL® 4 Foundation Certification Course.
The ITIL 4 Foundation Certification Training provides the foundational entry into the latest version of the IT Infrastructure Library that focuses on developing IT professional practices. Practitioners must be at pace with these new IT service management strategies and practices because foundational knowledge can be deployed into the IT environment.
ITIL® 4 will be useful for IT professionals who want to enhance their organisation's service management. It is suitable for IT personnel such as IT managers, support teams, operational staff, and service delivery staff. By participating in ITIL® 4, these people ensure that they become sufficiently competent to support the organisation in its effective practice of IT service management.
This intensive 2-day course allows delegates to learn the core principles and practices of ITIL® 4. This helps them understand the implementation of necessary strategies to improve IT Service Management. This program is developed to ensure a complete introduction for participants so they can immediately apply their learning to practice at work.
Course Objectives
After completing this ITIL 4 Foundation Certification Course, delegates will understand the ITIL® framework and be able to implement it within modern IT environments. This knowledge will allow them to be at the forefront of increased service management practice within their organisations, hence increasing efficiency, reducing cost, and enhancing customer satisfaction.
The ITIL® 4 Foundation Certification Training Course introduces the core concepts and principles of ITIL® 4, equipping them with a foundational understanding of the IT Service Management framework and its modern, agile, and end-to-end service lifecycle management practices.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
Why choose us
To make sure you’re always connected we offer completely free and easy to access wi-fi.
To keep you comfortable during your course we offer a fully air conditioned environment.
IT support is on hand to sort out any unforseen issues that may arise.
This location has full video conferencing equipment.
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Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 4 Foundation Certification in Chester. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's ITIL® 4 Foundation Certification in Chester, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Experience the most sought-after learning style with The Knowledge Academy's ITIL® 4 Foundation Certification in Chester. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ITIL® 4 Foundation Certification in Chester sessions.
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Leverage benefits offered from a certification that fits your unique business or project needs
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
The teacher is a very dynamic person, he explains in an understandable way, he pronounces very well and despite not having a high level of English, I understood him perfectly.
Did have test pointers which are a help. Clear on terminology.
Explanation was clear and interesting.
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
ITIL® 4 Foundation Certification Course£1595
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ITIL® 4 Foundation Certification Course£1595
ITIL® 4 Specialist: Create Deliver and Support Certification£1995
ITIL® 4 Specialist Collaborate, Assure and Improve Training Course£1995
Total without package: £5585
Package price: £4195 (Save £1390)
ITIL® 4 Foundation Certification Course£1595
ITIL® 4 Specialist: Create Deliver and Support Certification£1995
ITIL® 4 Specialist: Monitor, Support, and Fulfil Training Course£1995
Total without package: £5585
Package price: £4195 (Save £1390)
ITIL® 4 Foundation Certification Course£1595
ITIL® 4 Specialist: Create Deliver and Support Certification£1995
ITIL® 4 Specialist: Plan, Implement and Control Training Course£1995
Total without package: £5585
Package price: £4195 (Save £1390)
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