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Remember: All of our classroom courses are available as live instructor-led training which you can attend from home.

Remember: All of our classroom courses are available as live instructor-led training which you can attend from home.

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ITIL® Service Lifecycle - Service Transition - Australia

Key points about this course


Duration: 3 Days*

Pre-requisites:ITIL® 4 Foundation

Pre-course Reading: 2-5 Hours

Accredited: Yes

Support: 24/7

Dates & Prices Enquire
  • ITIL® Service Lifecycle Service Transition is fully accredited by PeopleCert
  • Includes candidate pack involving all course materials, exam, & certificate
  • All of our ITIL® Service Lifecycle training courses have high pass rates

Available delivery methods for this course

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Online Instructor-Led

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Online Self-Paced

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In-house

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Classroom

Limited Budget?

We understand that people may have limited budgets.

  • To help and support our clients we will provide limited number of 250 daily discount codes.
  • Hurry first come, first served!
  • If you miss out, enquire to get yourself on the waiting list for the next day!

animated-arrow-image-0310 Enquire for daily discount code 375 Remaining (Live Counter)

Why Home Virtual is great

With an incredibly easy to use interface, our chosen platform has been designed to make learning online simple and enjoyable. It’s amazing video & audio quality means you won’t miss a thing.

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Works on all devices

Attend on whichever device works best for you.
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Recording & transcripts

Revisit what you’ve learnt at any time.
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See your trainer’s screen

Your instructor can share their screen at any time to demonstrate what they’re teaching.
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Share documents

You can share documents with the trainer and your trainer can share with you.
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Virtual whiteboard

Trainers can draw on and share their whiteboard with the class at any time.
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Key points about this course


Duration: 3 Days*

Pre-requisites:ITIL® 4 Foundation

Pre-course Reading: 2-5 Hours

Accredited: Yes

Support: 24/7

View dates & prices

Find out more

Please enter Name
Please enter valid Email
Please enter valid phone
The information you provide shall be processed by The Knowledge Academy – a professional training company. Your data shall be used by a member of staff to contact you regarding your enquiry. View privacy policy

We cannot process your enquiry without contacting you, please tick to confirm you consent to us contacting you about your enquiry

Or call us now
+61 1-800-150644

ITIL® Service Lifecycle - Service Transition Dates & Prices

Select your preferred delivery method

Choose a Region

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Choose a Month

Office Icon All Online Instructor-Led courses are delivered in real-time
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Mon 10th Aug 2020
Places available
Was: AUD3895
Now: AUD2895
Brisbane
Wed 12th Aug 2020
Places available
AUD5995
Mon 14th Sep 2020
Places available
Was: AUD3895
Now: AUD2895
Canberra
Wed 23rd Sep 2020
Places available
AUD5995
Sydney
Wed 30th Sep 2020
Places available
AUD5995
Mon 12th Oct 2020
Places available
Was: AUD3895
Now: AUD2895
Adelaide
Wed 4th Nov 2020
Places available
AUD5995
Mon 9th Nov 2020
Places available
Was: AUD3895
Now: AUD2895
Perth
Wed 25th Nov 2020
Places available
AUD5995
Sydney
Wed 2nd Dec 2020
Places available
AUD5995
Mon 7th Dec 2020
Places available
Was: AUD3895
Now: AUD2895
Melbourne
Wed 9th Dec 2020
Places available
AUD5995
Brisbane
Wed 16th Dec 2020
Places available
AUD5995
Sydney
Mon 18th Jan 2021
Places available
AUD4495
Melbourne
Mon 18th Jan 2021
Places available
AUD4495
Brisbane
Mon 18th Jan 2021
Places available
AUD5095
Canberra
Mon 18th Jan 2021
Places available
AUD4495
Adelaide
Mon 18th Jan 2021
Places available
AUD5095
Perth
Mon 18th Jan 2021
Places available
AUD5095
Melbourne
Mon 15th Mar 2021
Places available
AUD4495
Brisbane
Mon 15th Mar 2021
Places available
AUD5095
Canberra
Mon 15th Mar 2021
Places available
AUD4495
Adelaide
Mon 15th Mar 2021
Places available
AUD5095
Perth
Mon 15th Mar 2021
Places available
AUD5095
Sydney
Mon 15th Mar 2021
Places available
AUD4495
Canberra
Mon 17th May 2021
Places available
AUD4495
Adelaide
Mon 17th May 2021
Places available
AUD5095
Perth
Mon 17th May 2021
Places available
AUD5095
Sydney
Mon 17th May 2021
Places available
AUD4495
Melbourne
Mon 17th May 2021
Places available
AUD4495
Brisbane
Mon 17th May 2021
Places available
AUD5095
Canberra
Mon 19th Jul 2021
Places available
AUD4495
Adelaide
Mon 19th Jul 2021
Places available
AUD5095
Perth
Mon 19th Jul 2021
Places available
AUD5095
Sydney
Mon 19th Jul 2021
Places available
AUD4495
Melbourne
Mon 19th Jul 2021
Places available
AUD4495
Brisbane
Mon 19th Jul 2021
Places available
AUD5095
Sydney
Mon 20th Sep 2021
Places available
AUD4495
Melbourne
Mon 20th Sep 2021
Places available
AUD4495
Brisbane
Mon 20th Sep 2021
Places available
AUD5095
Canberra
Mon 20th Sep 2021
Places available
AUD4495
Adelaide
Mon 20th Sep 2021
Places available
AUD5095
Perth
Mon 20th Sep 2021
Places available
AUD5095
Melbourne
Mon 15th Nov 2021
Places available
AUD4495
Brisbane
Mon 15th Nov 2021
Places available
AUD5095
Canberra
Mon 15th Nov 2021
Places available
AUD4495
Adelaide
Mon 15th Nov 2021
Places available
AUD5095
Perth
Mon 15th Nov 2021
Places available
AUD5095
Sydney
Mon 15th Nov 2021
Places available
AUD4495

Complete the steps below to receive a quote or more information

How will you be funding your training?

Self funding

Company funding

Not sure

Limited Budget?

We understand that people may have limited budgets.

  • To help and support our clients we will provide limited number of 250 daily discount codes.
  • Hurry, they’re first come, first served!
  • If you miss out, enquire to get yourself on the waiting list for the next day!

  Enquire for daily discount code 375  Remaining (Live Counter)

Key points about this course


Duration: 3 Days*

Pre-requisites:ITIL® 4 Foundation

Pre-course Reading: 2-5 Hours

Accredited: Yes

Support: 24/7


Course Information

ITIL® Service Lifecycle - Service Transition Training Overview

This 3 day ITIL® Service Transition course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Service Transition exam, leading to the ITIL® Service Transition certification. The exam is included.

This Service Transition course opens by discussing the core principles of effective service management, including how value is defined and created (both by businesses and consumers), and the definitions and roles involved in services and service management. It subsequently considers the processes that constitute service transition, from planning and change management through release and deployment to the final testing and evaluation phases. The course then helps delegates to understand how best to guide others through a service transition period, from learning how to deal with different types of individual stakeholder to facilitating overall organisational readiness and building a holistic receptiveness to change. It also considers the role of supporting technologies in service transition, from the function of knowledge bases to the utility of a CMS, before finally exploring potential challenges to service transition (such as a lack of available resources including time, money, manpower, or appropriate skillsets). Overall, this course gives delegates a holistic overview of and preparation for the implementation of service transition of any kind.

By providing a comprehensive framework of what transitional activities should be carried out during the lifecycle, Service Transition will be particularly beneficial to anybody involved in these activities. This Service Transition course counts for 3 credits towards an ITIL® Practitioner certification.

 

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

ITIL® Service Transition Training Outline

The course covers the following topics:

  • Introduction to Service Transition
  • Service Transition Principles
  • Service Transition Processes:
  • Transition Planning and Support
  • Change Management
  • Service Asset and Configuration Management
  • Release and Deployment Management
  • Service Validation and Testing
  • Change Evaluation
  • Knowledge Management
  • Service Transition Related Activities
  • Organising for Service Transition
  • Consideration of Technology

*The ITIL Service Transition exam is taken online.

We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.

Benefits of online exams include:

  • Proven higher pass rates
  • Quicker Results
  • Save Travel Costs
  • Flexibility
  • Convenient
  • Take your exam at your home, office, or work when you are ready

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Who should attend this ITIL Training Course?

The course can benefit anybody who will be involved in transitional activities of the Service Lifecycle, including CIOs, CTOs, IT Managers, Consultants, and IT Architects.

Prerequisites

You must have completed ITIL® Foundation before attending this course.

ITIL® is a best practice framework for IT service management. It provides guidance to businesses and individuals on how to use IT to meet business needs and deliver value to its users. ITIL® is supported by a comprehensive certification scheme which spans knowledge from the principles to how the entire framework fits together.
Yes, this course is accredited by PeopleCert on behalf of AXELOS.
Yes, you must have completed ITIL® Foundation before taking this course.
The course fee includes 3 days of classroom tuition from an expert trainer as well as a comprehensive candidate pack featuring presentation slides, exercises, sample examinations and the ITIL® Service Transition exam
Please arrive at 8:45am for 9am start. The course hours are 9am-5pm each day.
You can read more about ITIL® on our ITIL® topic page, which links to a number of pages which go into greater detail about ITIL®, its courses, and its methodology.
The price for ITIL® Service Lifecycle - Service Transition certification in Australia starts from AUD1295
The Knowledge Academy is the Leading global training provider in the world for ITIL® Service Lifecycle - Service Transition.
Please see our ITIL® Training courses available in Australia

What's Included in this ITIL Training Course?

The following is included in this ITIL® course:

  • ITIL® Service Lifecycle - Service Transition exam
  • Certificate
  • Experienced ITIL® Trainer
  • Refreshments

ITIL® Service Transition Training Examination

The ITIL® Service Transition exam measures knowledge of the Service Transition stage of the lifecycle, covering issues such as principles, processes, organisations, and governance.

  • 8 multiple choice questions
  • 90 minutes
  • Pass mark: 70% or 28/40
  • Closed book

Why choose TKA logo


Gold Tag

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

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Various delivery methods

Flexible delivery methods are available depending on your learning style.

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Resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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Shell Logo

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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