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Course Information

Scrum Master Training Course Outline

This Scrum Master Certification consists of two days of classroom-based training, combining instructor-led teaching and practical exercises. On the final day of the course, you will take a 1-hour Scrum Master exam to confirm your knowledge.

This course covers the following topics:

Module 1: Introduction

  • Overview of Agile
    • What is Agile?
    • Key Concepts in Agile Methodologies
    • Waterfall/V Project Methodologies
    • Origin of Agile
    • Agile Manifesto
  • What is Scrum?
    • Scrum Overview
    • Differences Between Agile and Scrum
    • Why is Scrum Popular?
    • Uncertainty and Volatility
    • Downsides of Scrum
    • Technical Project Layers of Knowledge

Module 2: Overview of the Scrum Process

  • How Scrum Works?
  • Scrum Team
  • Groups in Scrum
  • What Does the Scrum Master Do?
  • Key Features of Scrum

Module 3: Inside the Scrum Process

  • Scrum Theory
  • Scrum Values
  • Roles and Responsibilities
    • Product Owner
    • What to look for in a PO?
    • Development Team
    • Development Team Size
    • Development Team Responsibilities
    • Scrum Master Responsibilities
    • Scrum Master and the Product Owner
    • Scrum Master and the Development Team
    • Scrum Master and the Organisation
  • Scrum Events
    • Overview
    • Timeboxing
    • Sprint
    • Planning Horizon
    • Increments
    • Cancelling a Sprint
    • Sprint Planning
    • Sprint Goal
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective
  • Scrum Artefacts
    • Product Backlog
    • Resource Requirements
    • Sprint Backlog
    • Managing the Sprint Backlog

Module 4: Scrum Master Techniques

  • Servant Leadership
  • Personality Styles
    • What is Personality Styles?
    • Four Personality Styles

Module 5: Key Scrum Techniques

  • Estimating
  • User Stories
  • Kanban Board
  • Definition of “Done”
  • Definition of “Ready”
  • MoSCoW
  • Retrospectives
  • Estimating
  • Burn Charts
  • Team BoardInformation Radiators

Module 6: Scaling and Adaptation

  • Scrum of Scrums (Meta Scrum)
  • DSDM Methodology
  • DSDM Framework

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Who should attend this Scrum training course?

This course is recommended for candidates who are looking to build on their Project Management and Scrum techniques.

Scrum Master Certification Prerequisites

There are no prerequisites for undertaking this course.

Scrum Master Course Overview

Scrum is an Agile process that allows users to focus on delivering the highest business value in the shortest time. Scrum allows practitioners to inspect actual working software and decide whether to release it or continue another enhancement program. The Scrum Master leads the Scrum team and is liable for the success of a project, giving direction to the product owner and the team and ensuring that team members follow all agile practices. It plays a crucial role as the facilitator and mentor to guide the scrum team for the product development process. The demand for Scrum Masters is high because every team wants a dedicated person to manage various Agile projects and assist the team. So, this course will help learners to add Scrum Master as a skill in their profile and surely help them climb up the ladder of success in terms of value and career opportunities.   

Our 2-day Scrum Master Certification course aims to provide delegates with a comprehensive knowledge of scrum. During this course, delegates will learn about the difference between scrum and agile and why scrum is popular. They will also learn about various essential topics such as agile methodologies, scrum team, sprint planning, personality styles, scrum techniques, DSDM methodology, and many more. Our highly professional trainer with years of experience in teaching such courses will conduct this training course and will help you get a complete understanding of this course.

This training will also cover the following concepts:

  • Origin of agile
  • Key features of scrum
  • Scrum artefacts
  • Kanban board
  • DSDM framework

At the end of this Scrum Master Certification, delegates will be able to use various scrum techniques effectively and efficiently. They will also be able to develop a team and perform various roles and responsibilities of scrum master.

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What's included in this Scrum Master Certification?

The following is included in our Scrum Master training course:

  • The Scrum Master Examination
  • The Knowledge Academy's Scrum Master Manual
  • Completion Certificate
  • Experienced Scrum Instructor
  • Refreshments

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Scrum Master Exam Information

The Scrum Master Certification Exam structure;

  • Question Type: Multiple Choice.
  • Pass Mark: 24/35.
  • Duration: 60 minutes.
  • Material Allowed: Open Book - TKA Scrum Handbook.

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Frequently asked questions


Scrum is an agile framework that enhances software delivery through encouraging short, high-effort, collaborative, and extremely productive team “sprints”.
Agile is a methodology for software development, whereas Scrum is a practicing element of Agile as an umbrella term.
Yes, the Scrum Master course includes the exam that is taken on the final day of the course. To view more information about all the Scrum exams, visit our exam structure page.
Transparency, inspection, and adaptation are three pillars of scrum theory.
Pragmatic, analytical, extrovert, and amiable are four personality styles of Scrum Master.
his Scrum Master Certification course aims to provide you with a comprehensive knowledge of Scrum. You will learn about various essential topics such as sprint planning, scrum techniques, agile methodologies, scrum team, DSDM methodology, and many more.
The price for Scrum Master Certification certification in Australia starts from AUD1495
The Knowledge Academy is the Leading global training provider in the world for Scrum Master Certification.
Please see our Scrum Training courses available in Australia

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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