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Benefits of ITIL® for Individuals

There are a plethora of benefits for delegates once they have gained their ITIL certifications. The benefits for businesses are also numerous. Here are a few of them:

  • Understand how the processes of the IT Service Lifecycle link together

  • Learn to improve service delivery using best practice tools and techniques

  • Ensure services are optimised to meet customer needs

  • Develop a common terminology with other IT professionals

  • Gain career-enhancing certification that shows employers you understand ITIL

  • Connect with an international community of IT experts who use ITIL