ITIL® 4 Strategist Training | ITIL® Training

Item: ISO 9001 Foundation
Rating: 4
Author: Shiva Prasad

ITIL® 4 Strategist: Direct, Plan And Improve DPI - Australia

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ITIL® 4 Strategist: Direct, Plan and Improve DPI

Course Information

ITIL® 4 Strategist: Direct, Plan and Improve (DPI) Course Outline

The course has the following learning outcomes:

Understand the key concepts of Direct, Plan & Improve
Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system
Understand and know how to use the key principles and methods of continual improvement for all types of improvements
Understand and know how to use the key principles and methods of communication and organizational change management to direction, planning and improvement
Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement
Understand and know how to direct, plan, and improve value streams and practices

Who should attend this ITIL® Training Course?

IT Managers of all levels involved in shaping direction and strategy or developing a continually improving team.

Prerequisites

ITIL® 4 Foundation Certificate in IT Service Management OR ITIL® 4 Managing Professional Transition Certificate

ITIL® 4 Strategist: Direct, Plan and Improve (DPI) Course Overview

This course provides universal skills and knowledge which is applicable to both the Managing Professional and Strategic Leader streams of ITIL 4. The 2 days of training focuses on how to create a ‘learning and improving’ IT organisation and looks at both practical and strategic elements. The ITIL 4 Specialist Direct, Plan and Improve exam is included.

Key topics covered include the influence and impact of Agile and Lean, planning and delivering continual improvement, and creating a strong and effective strategic direction.

ITIL 4 Strategist Direct, Plan and Improve is targeted towards managers of all levels involved in shaping direction and strategy or developing a continually improving team.

ITIL 4 Foundation certification is a prerequisite to attend.

What's included in this ITIL® Training Course?

Delegate pack consisting of course notes and exercises
Experienced Instructor
Refreshments
Official AXELOS Certificate

ITIL® 4 Strategist: Direct, Plan and Improve (DPI) Exam

40 questions
Multiple choice
Duration of 90 minutes
Pass mark of 70% or 28/40
Closed book

Official Axelos ITIL® 4 Strategist: Direct, Plan and Improve (DPI) Examination Information

The ITIL 4 Strategist: Direct, Plan and Improve module is for anyone who needs to align their team’s objectives to the organizational strategy. It also provides guidance on embedding continual improvement into the organizational culture.

ITIL® 4 Strategist: Direct, Plan and Improve (DPI) exam format:

Question Type: Multiple Choice
Total Question: 40
Pass Mark: 28 out of 40 required to pass (70%)
Duration: 90 minutes
Open Book: No, this is a closed book exam

Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Learn more in our FAQs

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

Learn more in our FAQs

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.

Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience

Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

Learn more in our FAQs

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.

Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.

Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

Learn more in our FAQs

What our customers are saying

The Trainer has very good knowledge, patience, convincingly answers to the question during the training. will maintain the time, gives the time for revision of topic, very approachable, interactive. The only thing I would recommend is, training material was much theoretical there should be much more example for each topic so that it will be very easy to understand the topic.

Shiva Prasad

ITIL® 4 Strategist: Direct, Plan and Improve DPI FAQs

FAQ's

What time shall I arrive at the venue?

Please arrive at the venue at 8:45am.

Do you offer support for the course?

We can provide support via phone & email prior to attending, during and after the course.

What is included in the course?

Delegate pack consisting of course notes and exercises, Experienced Instructor, and Refreshments

What is the duration of this course?

This course is 2 days

How long until I receive the course confirmation details?

Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts

What is the cost/training fees for ITIL® 4 Strategist: Direct, Plan and Improve DPI certification in Australia?

The price for ITIL® 4 Strategist: Direct, Plan and Improve DPI certification in Australia starts from AUD2695

Which is the best training institute/provider of ITIL® 4 Strategist: Direct, Plan and Improve DPI in Australia?

The Knowledge Academy is the Leading global training provider for ITIL® 4 Strategist: Direct, Plan and Improve DPI.

What are the best ITIL® Training courses in Australia?

Please see our ITIL® Training courses available in Australia

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water