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Course information

Supervisory Skills Outline

Module 1: Introduction to Supervisor

  • Meaning and Definition
  • Role of a Supervisor
  • Responsibility of a Supervisor
  • Importance of Supervision
  • Functions of a Supervisor

Module 2: Interacting with Others

  • Employee Feedback
  • Interdepartmental Relationships 
  • Supervisor as a Role Model
  • Performance Management

Module 3: Dealing with Conflict

  • Conflicts 
  • Dealing with Conflicts
  • Key Challenges Facing the Supervisor

Module 4: Applying Adair Action Centered Leadership

  • Adair Action Centred Leadership
  • Core Functions of Leadership
  • Situational Leadership

Module 5: Management Tools and Techniques

  • Balanced Scorecard
  • Benchmarking
  • Big Data Analytics
  • Change Management Programmes

Module 6: Planning, Delegating, and Team Building Blocks

  • Manpower
  • Scheduling
  • Communication
  • Effective Delegation
  • Team Building Blocks
  • Tuckman Ladder

Module 7: Personal Motivation and Motivating Others

  • Introduction
  • Maslow’s Hierarchy of Needs

Module 8: NLP and Body Language  

  • What is NLP?
  • Basic Categories of Communication
  • Body Language for an Effective Relationship

Module 9: Goal Setting and SMART

  • Process Objectives
  • Outcome Objectives
  • Specific
  • Measurable
  • Achievable
  • Realistic
  • Time-Based


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Who should attend this Supervisory Skills Course?

The Supervisory Skills Course is designed for individuals who are transitioning into supervisory roles or seeking to enhance their leadership abilities as supervisors. This course will help various professionals, including:

  • New Supervisors
  • Team Leaders
  • Frontline Managers
  • Aspiring Managers
  • Shift Supervisors
  • Lead Employees
  • Senior Managers

Prerequisites for the Supervisory Skills Course

There are no formal prerequisites to attend this Supervisory Skills course. 

Supervisory Skills Overview

Supervisory Skills are essential for effective management and leadership in the workplace. This course provides an in-depth understanding of the key skills required for successful supervision. Developing these skills is crucial for those looking to enhance their ability to lead teams, manage projects, and drive organisational success.

Professionals in managerial or supervisory roles, such as Team Leaders, Department Heads, And Project Managers, will greatly benefit from this course. These skills are vital for managing teams effectively, improving productivity, and fostering a positive work environment. Mastery of supervisory skills is also important for those aspiring to move into leadership positions.

The Knowledge Academy’s 1-day Supervisory Skills Course offers practical, hands-on training. Delegates will learn strategies to enhance their leadership and management capabilities, improve team dynamics, and achieve organisational objectives effectively, via the Personal Development Courses.

Course Objectives:

  • To develop effective team leadership strategies
  • To enhance communication skills for better team management
  • To learn techniques for conflict resolution and problem-solving
  • To understand the fundamentals of team motivation and engagement
  • To improve decision-making and prioritisation skills
  • To cultivate a supportive and productive work environment

Upon completion, delegates will have gained essential supervisory skills that will enable them to lead and manage teams more effectively. They will be equipped to handle various managerial challenges, leading to improved team performance and organisational growth.

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What’s included in this Supervisory Skills Course?

  • World-class Training Sessions from Experienced Instructors   
  • Supervisory Skills Certificate      
  • Digital Delegate Pack 

Why choose us

Our Southampton venue


Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Southampton is the largest city in Hampshire, England. It is located 75 miles away from London and lies at the north end of Southampton Water in the confluence of the River Test and River Itchen. Southampton has a population of around 250,000 people. Southampton is famous for its link with the RMS Titanic, a passenger liner which sank in the North Atlantic Ocean in 1912, and the Spitfire fighter plane. Its other World War II links come from the fact it was one of the largest departure points for D-Day but recently, it is the home port to a large number of cruise ships across the world.

Other large employers in Southampton are BBC South, the NHS, Carnival UK and West Quay which was the largest city centre shopping complex in Europe when it opened. There are two universities in Southampton; The University of Southampton and Southampton Solent University. They have a collective student population of over 40,000 people. 

The University of Southampton was founded in 1982 but officially became a university by receiving its Royal Charter in 1952. It has over 22,000 students. It considers itself one of the top five universities in the UK and has been ranked in the top eighty universities in the world by the THES-QS World University Rankings. The university is famous for its research into engineering, oceanography, cancer sciences and chemistry. It houses the National Oceanography Centre which is the focus of a great deal of Natural Environment Research Council-funded research into marine life. Southampton Solent University has 17,000 students who can take a variety of educational programs on training, research and design.

The Warsash Maritime Academy also resides at Southampton Solent and provides programs and training for international shipping and oil off-shore industries. There are a number of different sixth form colleges in Southampton including Itchen College and Richard Taunton Sixth Form College. There are around 20 infant schools, 16 junior schools, 24 primary schools, 8 secondary schools, 2 academies and 5 specialised schools. As for independent schools, Southampton is home to The Gregg School and St Mary’s College.

Popular searched areas in and around Southampton include:-

  • Ashurst
  • Bishops Waltham
  • Botley
  • Bursledon
  • Chilworth
  • Fawley
  • Hamble
  • Hedge End
  • Hythe
  • Marchwood
  • Netley Abbey
  • Ocean Village
  • Shirley
  • Swanwick
  • Totton
  • Warsash
  • West End
  • Winsor
  • Woodlands

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1 Charlotte Place
SO14 0TB

T: 01344203999

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Supervisor Training in Southampton FAQs


A Supervisor oversees and coordinates team activities, ensuring tasks are completed efficiently and effectively. They provide guidance, support employee development, manage performance, resolve conflicts, and maintain a positive work environment. Supervisors play a crucial role in achieving organisational goals through effective team leadership.
Supervisor Training is vital as it equips leaders with the necessary skills for effective team management, enhances communication, boosts productivity, and ensures a harmonious workplace. It also helps in navigating complex situations and making informed decisions, contributing to overall organisational success.
There are no formal prerequisites to attend this Supervisor Course.
The course includes world-class training sessions from experienced instructors with a Supervisory Skills Course certificate along with a digital delegate pack.
The five primary functions of a Supervisor are: 1) Planning work schedules and tasks, 2) Organising resources and teams for efficient operation, 3) Leading and motivating employees to achieve objectives, 4) Controlling or monitoring work processes and quality, and 5) Providing support and guidance through effective communication and problem-solving.
The duration of this Supervisory Skills Course is 1 day.
Yes, upon completing the Supervisor Training Course, you will receive a certification. This certificate serves as formal recognition of your newly acquired leadership skills and knowledge, enhancing your professional credentials and demonstrating your preparedness for supervisory roles in various organisational settings.
Here are some benefits of supervisory skills such as communications, increase efficiency, ability to maintain the competitiveness of an organisation, confidence, motivation, implementing changes, and representation.
Completing this Supervisor Course opens diverse job opportunities for team leaders, project managers, department supervisors, operations coordinators, and human resources specialists. These roles offer the chance to apply learned skills in leadership, communication, and decision-making, paving the way for career advancement in various industries and organisational levels.
The price for Supervisor Training certification in Southampton starts from £895
The Knowledge Academy is the Leading global training provider for Supervisor Training.

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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