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Course information

Supervisory Skills Outline

Module 1: Introduction to Supervisor

  • Meaning and Definition
  • Role of a Supervisor
  • Responsibility of a Supervisor
  • Importance of Supervision
  • Functions of a Supervisor

Module 2: Interacting with Others

  • Employee Feedback
  • Interdepartmental Relationships 
  • Supervisor as a Role Model
  • Performance Management

Module 3: Dealing with Conflict

  • Conflicts 
  • Dealing with Conflicts
  • Key Challenges Facing the Supervisor

Module 4: Applying Adair Action Centered Leadership

  • Adair Action Centred Leadership
  • Core Functions of Leadership
  • Situational Leadership

Module 5: Management Tools and Techniques

  • Balanced Scorecard
  • Benchmarking
  • Big Data Analytics
  • Change Management Programmes

Module 6: Planning, Delegating, and Team Building Blocks

  • Manpower
  • Scheduling
  • Communication
  • Effective Delegation
  • Team Building Blocks
  • Tuckman Ladder

Module 7: Personal Motivation and Motivating Others

  • Introduction
  • Maslow’s Hierarchy of Needs

Module 8: NLP and Body Language  

  • What is NLP?
  • Basic Categories of Communication
  • Body Language for an Effective Relationship

Module 9: Goal Setting and SMART

  • Process Objectives
  • Outcome Objectives
  • Specific
  • Measurable
  • Achieveable
  • Realistic
  • Time-Based


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Who should attend this Supervisory Skills Course?

The Supervisory Skills Course is designed for individuals who are transitioning into supervisory roles or seeking to enhance their leadership abilities as supervisors. This course will help various professionals, including:

  • New Supervisors
  • Team Leaders
  • Frontline Managers
  • Aspiring Managers
  • Shift Supervisors
  • Lead Employees
  • Senior Managers

Prerequisites for the Supervisory Skills Course

There are no formal prerequisites to attend this Supervisory Skills course. 

Supervisory Skills Overview

Aimed at newly promoted managers and supervisors, our 1-day Supervisory Skills course looks at the most essential skills for supervisors to use to manage people effectively. The training looks at topics such as your role and responsibilities, motivating a team, dealing with conflict and more. By the end, you’ll be more confident in your role and ready to take on the challenges of leadership.

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What’s included in this Supervisory Skills Course?

  • World-class Training Sessions from Experienced Instructors   
  • Supervisory Skills Course Certificate      
  • Digital Delegate Pack 

Why choose us

Our Bedford venue


Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Bedford is a town in Bedfordshire, England. It is in the east of the country and has a population of around 81,000 people. Bedford Borough is different from the majority of England, as it operates a three tier education system in most of Bedford. This means that schools are arranged in lower, middle and upper schools for different age ranges. However, in recent years, schools in Bedford are slowly moving across to a more conventional two tier education system. 

The largest secondary schools in Bedford are Bedford Academy, Bedford Free School, St Thomas More Catholic School and Mark Rutherford School. There is one upper school left; Biddenham Upper School. Four private schools operate in the town such as Bedford Girls’ School and Pilgrim Pre-Preparatory School. In further education, a campus for the University of Bedfordshire is located in Bedford. This campus is home to the schools of Primary Education, Secondary and Further Education, Physical Education, Tourism and Leisure courses and other Sports studies. Bedford College provides education as well as the private college Stella Mann College which focuses on performing arts. The rate of unemployment in Bedford is at 4.3%. This is lower than the national average of England which is 7.6%.

Popular searched areas in and around Bedford include:-

  • Ampthill
  • Cardington
  • Carlton
  • Clapham
  • Clophill
  • Cranfield
  • Flitwick
  • Gravenhurst
  • Greenfield
  • Haynes
  • Kempston
  • Keysoe
  • Marston Moretaine
  • Millbrook
  • Oakley
  • Sharnbrook
  • Silsoe
  • Willington
  • Wootton
  • Wyboston

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Park Inn
2 St Mary's St,
MK42 0AR

T: 01344203999

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Personal Development Training | Supervisory Skills Training in Bedford FAQs


Following are some responsibilities of supervisor for the business: Setting goals for better performance and deadlines, create a company’s plan and vision, Scheduling work hours and shifts, Provide reports and activity updates to management.
The purpose of the supervisor is to provide a safe and supportive opportunity for individuals to engage in critical thought to raise issues, explore problems, and discover new ways of handling both the situation and oneself.
This course helps you to manage the tasks, solve problems, and lead teams effectively. From this course, you will learn topics such as dealing with conflict, management tools and techniques, goal setting and SMART, the role of a supervisor and more which help them to enhance their skills.
Here are some benefits of supervisory skills such as communications, increase efficiency, ability to maintain the competitiveness of an organisation, confidence, motivation, implementing changes, and representation.
The main functions of a supervisor are planning, organising, leading, supervision and controlling.
The price for Supervisory Skills certification in Bedford starts from £895
The Knowledge Academy is the Leading global training provider for Supervisory Skills.

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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We may not have any package deals available including this course. If you enquire or give us a call on 01344203999 and speak to our training experts, we should be able to help you with your requirements.