Course information

Supervisory Skills Outline

Module 1: Introduction to Supervisor

  • Meaning and Definition
  • Role of a Supervisor
  • Responsibility of a Supervisor
  • Importance of Supervision
  • Functions of a Supervisor

Module 2: Interacting with Others

  • Employee Feedback
  • Interdepartmental Relationships 
  • Supervisor as a Role Model
  • Performance Management

Module 3: Dealing with Conflict

  • Conflicts 
  • Dealing with Conflicts
  • Key Challenges Facing the Supervisor

Module 4: Applying Adair Action Centered Leadership

  • Adair Action Centred Leadership
  • Core Functions of Leadership
  • Situational Leadership

Module 5: Management Tools and Techniques

  • Balanced Scorecard
  • Benchmarking
  • Big Data Analytics
  • Change Management Programmes

Module 6: Planning, Delegating, and Team Building Blocks

  • Manpower
  • Scheduling
  • Communication
  • Effective Delegation
  • Team Building Blocks
  • Tuckman Ladder

Module 7: Personal Motivation and Motivating Others

  • Introduction
  • Maslow’s Hierarchy of Needs

Module 8: NLP and Body Language  

  • What is NLP?
  • Basic Categories of Communication
  • Body Language for an Effective Relationship

Module 9: Goal Setting and SMART

  • Process Objectives
  • Outcome Objectives
  • Specific
  • Measurable
  • Achievable
  • Realistic
  • Time-Based


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Who should attend this Supervisory Skills Course?

The Supervisory Skills Course is designed for individuals who are transitioning into supervisory roles or seeking to enhance their leadership abilities as supervisors. This course will help various professionals, including:

  • New Supervisors
  • Team Leaders
  • Frontline Managers
  • Aspiring Managers
  • Shift Supervisors
  • Lead Employees
  • Senior Managers

Prerequisites for the Supervisory Skills Course

There are no formal prerequisites to attend this Supervisory Skills course. 

Supervisory Skills Overview

Supervisory Skills are essential for effective management and leadership in the workplace. This course provides an in-depth understanding of the key skills required for successful supervision. Developing these skills is crucial for those looking to enhance their ability to lead teams, manage projects, and drive organisational success.

Professionals in managerial or supervisory roles, such as Team Leaders, Department Heads, And Project Managers, will greatly benefit from this course. These skills are vital for managing teams effectively, improving productivity, and fostering a positive work environment. Mastery of supervisory skills is also important for those aspiring to move into leadership positions.

The Knowledge Academy’s 1-day Supervisory Skills Course offers practical, hands-on training. Delegates will learn strategies to enhance their leadership and management capabilities, improve team dynamics, and achieve organisational objectives effectively, via the Personal Development Courses.

Course Objectives:

  • To develop effective team leadership strategies
  • To enhance communication skills for better team management
  • To learn techniques for conflict resolution and problem-solving
  • To understand the fundamentals of team motivation and engagement
  • To improve decision-making and prioritisation skills
  • To cultivate a supportive and productive work environment

Upon completion, delegates will have gained essential supervisory skills that will enable them to lead and manage teams more effectively. They will be equipped to handle various managerial challenges, leading to improved team performance and organisational growth.

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What’s included in this Supervisory Skills Course?

  • World-class Training Sessions from Experienced Instructors   
  • Supervisory Skills Certificate      
  • Digital Delegate Pack 

Why choose us

Our Cardiff venue


Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Cardiff is the capital of Wales and the tenth largest city in the United Kingdom. It has a population of around 340,000 people. It has developed greatly since the 1990s, building a new waterfront area in Cardiff Bay, the Wales Millennium Centre (an arts complex), Cardiff International Sports Village, a new business district and BBC drama village. There are four universities in Cardiff; Cardiff University, University of South Wales, Cardiff Metropolitan University and the Royal Welsh College of Music & Drama.

There are around 100 state primary schools and 20 secondary schools, some of which providing teaching in Welsh, and a small amount of independent schools. Cardiff University was founded in 1883 originally as the University College of South Wales and Monmouthshire and produces a lot of research as a member of the Russell Group of universities. Most of the campus is for Cardiff University is located in Cathays or right in the heart of the city centre.

Popular searched areas in and around Cardiff include:-

  • Canton
  • Castleton
  • Cathays
  • Cefn Mably
  • Ely
  • Grangetown
  • Heath
  • Llandaff
  • Llanishen
  • Marshfield
  • Nantgarw
  • Pentyrch
  • Rhiwbina
  • Splott
  • St Fagans
  • St Mellons
  • St Nicholas
  • Taffs Well
  • Thornhill
  • Whitchurch

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T: 01344203999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Supervisor Training in Cardiff. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Supervisor Training in Cardiff, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Supervisor Training in Cardiff. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Supervisor Training in Cardiff sessions.


Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment


Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.


Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings


Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Supervisor Training in Cardiff FAQs

A Supervisor oversees and coordinates team activities, ensuring tasks are completed efficiently and effectively. They provide guidance, support employee development, manage performance, resolve conflicts, and maintain a positive work environment. Supervisors play a crucial role in achieving organisational goals through effective team leadership.
Supervisor Training is vital as it equips leaders with the necessary skills for effective team management, enhances communication, boosts productivity, and ensures a harmonious workplace. It also helps in navigating complex situations and making informed decisions, contributing to overall organisational success.
There are no formal prerequisites to attend this Supervisor Course.
The course includes world-class training sessions from experienced instructors with a Supervisory Skills Course certificate along with a digital delegate pack.
The five primary functions of a Supervisor are: 1) Planning work schedules and tasks, 2) Organising resources and teams for efficient operation, 3) Leading and motivating employees to achieve objectives, 4) Controlling or monitoring work processes and quality, and 5) Providing support and guidance through effective communication and problem-solving.
The duration of this Supervisory Skills Course is 1 day.
Yes, upon completing the Supervisor Training Course, you will receive a certification. This certificate serves as formal recognition of your newly acquired leadership skills and knowledge, enhancing your professional credentials and demonstrating your preparedness for supervisory roles in various organisational settings.
Here are some benefits of supervisory skills such as communications, increase efficiency, ability to maintain the competitiveness of an organisation, confidence, motivation, implementing changes, and representation.
Completing this Supervisor Course opens diverse job opportunities for team leaders, project managers, department supervisors, operations coordinators, and human resources specialists. These roles offer the chance to apply learned skills in leadership, communication, and decision-making, paving the way for career advancement in various industries and organisational levels.
The price for Supervisor Training certification in Cardiff starts from £995
The Knowledge Academy is the Leading global training provider for Supervisor Training.
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Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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