Microsoft Windows Training - United Kingdom

Managing Modern Desktops MD101 Course Outline

Within this Microsoft training course, you will learn the following modules:

Module 1: Modern Management

This module explains the concepts of supporting the desktop through its entire lifecycle. Students will be introduced to the tools and strategies used for desktop deployment. Students will be introduced to the concept of directory in the cloud with Azure AD. Students will learn the similarities and differences between Azure AD and Active Directory DS and how to synchronize between the two. Students will explore identity management in Azure AD and learn about identity protection using Windows Hello for Business, as well as Azure AD Identity Protection and multi-factor authentication.

Lessons

• The Enterprise Desktop
• Azure AD Overview
• Managing Identities in Azure AD

Lab: Managing identities in Azure AD

Lab: Using Azure AD Connect to connect Active Directories

After completing this module, students will be able to:

• Describe the enterprise desktop lifecycle.
• Describe the capabilities of Azure AD.
• Manage users using Azure AD with Active Directory DS.
• Implement Windows Hello for Business.
• Join devices to Azure AD.

Module 2: Device Enrollment

This module will also cover Azure AD join and will be introduced to Microsoft Endpoint Manager, as well as learn how to configure policies for enrolling devices to Endpoint Manager and Intune.

Lessons

• Manage Device Authentication
• Device Enrollment using Microsoft Endpoint Configuration Manager
• Device Enrollment using Microsoft Intune

Lab: Manage Device Enrollment into Intune

Lab: Configuring and managing Azure AD Join

Lab: Enrolling devices into Microsoft Intune

After completing this module, students will be able to:

• Configure and join devices to Azure AD
• Configure device enrollment in Microsoft Endpoint Manager
• Enroll devices in Endpoint Configuration Manager and Intune

Module 3: Configuring Profiles

This module dives deeper into Intune device profiles including the types of device profiles and the difference between built-in and custom profiles. The student will learn about assigning profiles to Azure AD groups and monitoring devices and profiles in Intune. You will be introduced to the various user profile types that exist in Windows for on-premises devices. You will learn about the benefits of various profiles and how to switch between types of profiles. You will examine how Folder Redirection works and how to set it up. The lesson will then conclude with an overview of Enterprise State roaming and how to configure it for Azure AD devices.

Lessons

• Configuring Device Profiles
• Managing User Profiles

Lab: Configuring Enterprise State Roaming

Lab: Creating and Deploying Configuration Profiles

Lab: Monitor device and user activity in Intune

After completing this module, students will be able to:

• Describe the various types of device profiles in Intune
• Create, manage and monitor profiles
• Manage PowerShell scripts in Intune
• Explain the various user profile types that exist in Windows.
• Explain how to deploy and configure Folder Redirection.
• Configure Enterprise State Roaming for Azure AD devices.

Module 4: Application Management

In this module, students learn about application management using on-premise and cloud-based solutions. This module will cover how to manage Office 365 ProPlus deployments in Endpoint Manager as well as how to manage apps on non-enrolled devices. The module will also include managing Win32 apps and deployment using the Microsoft Store for Business. This module will conclude with an overview of Microsoft Edge and Enterprise Mode.

Lessons

• Implement Mobile Application Management (MAM)
• Deploying and updating applications
• Administering applications

Lab: Configure App Protection Policies for Mobile Device

Lab: Deploying cloud apps using Intune

Lab: Deploy Apps using Endpoint Configuration Manager

Lab: Deploy Apps using Microsoft Store for Business

After completing this module, students will be able to:

• Describe the methods for application management.
• Deploy applications using Endpoint Manager and Group Policy.
• Configure Microsoft Store for Business.
• Deploy Office365 ProPlus using Intune.
• Manage and report application inventory and licenses.

Module 5: Managing Authentication in Azure AD

This module covers the various solutions for managing authentication. The student will also learn about the different types of VPNs. This module also covers compliance policies and how to create conditional access policies.

Lessons

• Protecting Identities in Azure AD
• Enabling Organization Access
• Implement Device Compliance Policies
• Using Reporting

Lab: Creating device inventory reports

Lab: Configuring and validating device compliance

Lab: Configuring Multi-factor Authentication

Lab: Configuring Self-service password reset for user accounts in Azure AD

After completing this module, students will be able to:

• Describe Windows Hello for Business
• Describe Azure AD Identity Protection
• Describe and manage multi-factor authentication 
• Describe VPN types and configuration
• Deploy device compliance and conditional access policies 
• Generate inventory reports and Compliance reports using Endpoint Manager

Module 6: Managing Security

In this module, students will learn about data protection. Topics will include Windows & Azure Information Protection, and various encryption technologies supported in Windows. This module also covers key capabilities of Microsoft Defender for Endpoint and how to implement these capabilities on devices in your organization. The module concludes using Microsoft Defender and using functionalities such as antivirus, firewall and Credential Guard.

Lessons

• Implement device data protection
• Managing Microsoft Defender for Endpoint
• Managing Microsoft Defender in Windows Client

Lab: Configuring Endpoint security using Intune

Lab: Configure and Deploy Windows Information Protection Policies by using Intune

Lab: Configuring Disk Encryption Using Intune

After completing this module, students will be able to:

• Describe the methods protecting device data.
• Describe the capabilities and benefits of Windows ATP.
• Deploy and manage settings for Windows Defender clients.

Module 7: Deployment using Microsoft Endpoint Manager - Part 1

In this two-part module, students well be introduced to deployment using Microsoft Endpoint Manager. Part 1 will cover the tools for assessing the infrastructure and planning a deployment, followed by deployment using the Microsoft Deployment Toolkit and Endpoint Configuration Manager.

Lessons

• Assessing Deployment Readiness
• On-Premise Deployment Tools and Strategies

Lab: Deploying Windows 10 using Microsoft Deployment Toolkit

Lab: Deploying Windows 10 using Endpoint Configuration Manager

After completing this module, students will be able to:

• Describe the tools for planning a deployment.
• Deploy Windows clients using the Microsoft Deployment Toolkit
• Deploy Windows clients using Endpoint Configuration Manager

Module 8: Deployment using Microsoft Endpoint Manager - Part 2

This module continues with deployment using Microsoft Endpoint Manager. In part two, the student will learn about using Windows Autopilot and deployment using Microsoft Intune. This module will also include dynamic OS deployment methods, such as Subscription Activation. The module will conclude learning how Co-Management can be used to transitioning to modern management. Finally, students will be introduced to Azure Virtual Desktops and how to configure and manage cloud PC using Windows 365.

Lessons

• Deploying New Devices
• Dynamic Deployment Methods
• Planning a Transition to Modern Management
• Managing Virtual Desktops

Lab: Configuring Co-Management Using Configuration Manager

Lab: Deploying Windows 10 with Autopilot

After completing this module, students will be able to:

• Deploy Windows 10 using Autopilot
• Configure OS deployment using subscription activation and provisioning packages
• Upgrade, migrate and manage devices using modern management methods

Module 9: Managing Updates and Using Analytics

This module covers managing updates to Windows. This module introduces the servicing options for Windows clients. Students will learn the different methods for deploying updates and how to configure windows update policies. Finally, students will learn how to ensure and monitor updates using Desktop Analytics.

Lessons

• Updating Windows Clients
• Windows Update for Business
• Desktop Analytics
• Endpoint Analytics

Lab: Managing Windows 10 security and feature updates

After completing this module, students will be able to:

• Describe the Windows client servicing channels.
• Configure a Windows update policy using Group Policy settings.
• Configure Windows Update for Business to deploy OS updates.
• Use Desktop Analytics to assess upgrade readiness.
• Use Endpoint Analytics to monitor user experience and assess Windows 11 readiness

Microsoft Endpoint Administrator MD102 Course Outline

• Full course outline coming soon!

What you will gain from taking this Microsoft training course:

• Deploy Windows client (25–30%).
• Manage identity and compliance (15–20%).
• Manage, maintain, and protect devices (40–45%).
• Manage applications (10–15%).

Windows 10 for IT Professionals M40336​ Certification Training Course Outline

Module 1: Introduction to Windows 10

• New Features of Windows 10
• Windows 10 Features Not Available with the Initial Release
• Exploring the New User Interface (UI) of Windows 10
• Windows 10 Desktop and Tablet Editions
• Windows 10 Hardware Requirements

Module 2: Deployment and Management of Windows 10

• Deployment of Windows 10
• Provisioning for Windows 10
• Managing Windows 10
• Supporting Windows 10

Module 3: Security Features of Windows 10

• Windows 10 Security Overview
• Overview of Device Guard
• Configurable Code Integrity
• Planning for Device Guard
• Device Guard Catalog Files
• Using Device Guard

Partner Applied Workshop: What's New in Windows® 10 M40332 Certification Training Course Outline

Module 1: Deploying Windows 10 Using the Microsoft Deployment Toolkit

Lab: Deploying Windows 10 to a New Computer (or ‘Bare Metal’ Deployment)

Lab: Deploying Windows 10 to an Existing Device Running Windows 7

Module 2: Windows 10 Across the Desktop, Tablets, and Phones

Lab: Exploring the New User Interface (UI) of Windows 10

Module 3: Staying Current with Windows 10

Lab: Deploying Windows 10 to a New Computer Using Configuration Manager

Lab: Deploying Windows 10 to an Existing Device Running Windows 8.1

Lab: Understanding and Using the Windows Imaging and Configuration Designer (ICD) Tool

Module 4: A New Era of Threat Resistance for the Windows 10 Platform

Lab: Working with Device Guards Catalog Files

Lab: Configure Windows SmartScreen Settings

Lab: Configure Windows Defender Settings

Mobility & Devices Fundamentals Course Outline | M40368

Module 1: Understanding Device Configurations

Lessons

• Configuring Device Options
• Configuring Desktop Settings
• Configuring Drive Encryption
• Configuring Updates

Module 2: Understanding Data Access and Management

Lessons

• Understanding Cloud Storage Services
• Understanding Local Storage
• Understanding File Systems
• Understanding File and Print Sharing
• Understanding Data Encryption

Module 3: Understand Device Security

Lessons

• Understanding the Differences between the Internet, an Intranet, and an Extranet
• Understanding User Authentication
• Understanding Permissions
• Understanding Malware

Module 4: Understanding Cloud Services

Lessons

• Understanding the Types of Cloud Services
• Understanding Microsoft Intune
• Understanding Microsoft Intune Capabilities
• Understanding Microsoft Azure
• Understanding Virtual Machines
• Understanding Disaster Recovery, High Availability, Redundancy, and Fault Tolerance

Module 5: Understanding Enterprise Mobility

Lessons

• Understanding Identity Services
• Understanding Business Data Access
• Understanding Bring Your Own Device (BYOD)

Windows Operating System Fundamentals Course Outline

• Module 1: Introducing, Installing, and Upgrading Windows 7

• Module 2: Understanding Native Applications, Tools, Mobility, and Remote Management and Assistance

• Module 3: Managing Applications, Services, Folders, and Libraries

• Module 4: Managing Devices

• Module 5: Understanding File and Print Sharing

• Module 6: Maintaining, Updating, and Protecting Windows 7

• Module 7: Understanding Backup and Recovery Method

Automating Administration with Windows PowerShell Course Outline |  M10961

Module 1: Getting started with Windows PowerShell

• Overview and background of Windows PowerShell
• Understanding command syntax
• Finding commands

Lab: Configuring Windows PowerShell

• Configuring the Windows PowerShell console
• Configuring the Windows PowerShell ISE application

Lab: Finding and running basic commands

• Finding commands
• Running commands
• Using the About files

Module 2: Cmdlets for administration

• Active Directory administration cmdlets
• Network configuration cmdlets
• Other server administration cmdlets

Lab: Windows Administration

• Creating and managing Active Directory objects
• Configuring network settings on Windows Server
• Creating a web site

Module 3: Working with the Windows PowerShell pipeline

• Understanding the pipeline
• Selecting, sorting, and measuring objects
• Filtering objects out of the pipeline
• Enumerating objects in the pipeline
• Sending pipeline data as output

Lab: Using the pipeline

• Selecting, sorting, and displaying data

Lab: Filtering objects

• Filtering objects

Lab: Enumerating objects

• Enumerating objects

Lab: Sending output to a file

• Exporting user information to a file

Module 4: Understanding how the pipeline works

• Passing the pipeline data
• Advanced considerations for pipeline data

Lab: Working with pipeline parameter binding

• Predicting pipeline behaviour

Module 5: Using PSProviders and PSDrives

• Using PSProviders
• Using PSDrives

Lab: Using PSProviders and PSDrives

• Creating files and folders on a remote computer
• Creating a registry key for your future scripts
• Create a new Active Directory group

Module 6: Querying system information by using WMI and CIM

• Understanding WMI and CIM
• Querying data by using WMI and CIM
• Making changes with WMI/CIM

Lab: Working with WMI and CIM

• Querying information by using WMI
• Querying information by using CIM
• Invoking methods

Module 7: Working with variables, arrays, and hash tables

• Using variables
• Manipulating variables
• Manipulating arrays and hash tables

Lab: Working with variables

• Working with variable types
• Using arrays
• Using hash tables

Module 8: Basic scripting

• Introduction to scripting
• Scripting constructs
• Importing data from files

Lab: Basic scripting

• Setting a script
• Processing an array with a ForEach loop
• Processing items by using If statements
• Creating a random password
• Creating users based on a CSV file

Module 9: Advanced scripting

• Accepting user input
• Overview of script documentation
• Troubleshooting and error handling
• Functions and modules

Lab: Accepting data from users

• Querying disk information from remote computers
• Updating the script to use alternate credentials
• Documenting a script

Lab: Implementing functions and modules

• Creating a logging function
• Adding error handling to a script
• Converting a function to a module

Module 10: Administering Remote Computers

• Using basic Windows PowerShell remoting
• Using advanced Windows PowerShell remoting techniques
• Using PSSessions

Lab: Using basic remoting

• Enabling remoting on the local computer
• Performing one-to-one remoting
• Performing one-to-many remoting

Lab: Using PSSessions

• Using implicit remoting
• Managing multiple computers

Module 11: Using background jobs and scheduled jobs

• Using background jobs
• Using scheduled jobs

Lab: Using background jobs and scheduled jobs

• Starting and managing jobs
• Creating a scheduled job

Module 12: Using advanced Windows PowerShell techniques

• Creating profile scripts
• Using advanced techniques

Lab: Practicing advanced techniques

• Creating a profile script
• Verifying the validity of an IP address
• Reporting disk information
• Configuring NTFS permissions
• Creating user accounts with passwords from a CSV file

The Knowledge Academy is a Microsoft Gold Partner, and therefore is fully accredited.

Advanced Automated Administration With Windows PowerShell Course Outline | M10962

Module 1: Creating advanced functions

This module explains how to parameterise a command into an advanced function.

Lessons:

• Converting a command into an advanced function
• Creating a script module
• Defining parameter attributes and input validation
• Writing functions that accept pipeline input
• Producing complex pipeline output
• Documenting functions by using comment-based help
• Supporting –WhatIf and -Confirm

Lab: Converting a command into an advanced function

• Converting a command into an advanced function

Lab: Creating a script module

• Creating a script module

Lab: Defining parameter attributes and input validation

• Defining parameter attributes and input validation

Lab: Writing functions that accept pipeline input

• Writing functions that accept pipeline input

Lab: Producing complex pipeline output

• Producing complex pipeline output

Lab: Documenting functions by using comment-based help

• Documenting functions by using comment-based help

Lab: Supporting –WhatIf and -Confirm

• Supporting –WhatIf and -Confirm

Module 2: Using Microsoft .NET Framework and REST API in Windows PowerShell

This module explains how to use Microsoft .NET Framework and REST API to supplement functionality that Windows PowerShell commands provide.

Lessons:

• Using Microsoft .NET Framework in Windows PowerShell
• Using REST API in Windows PowerShell

Lab: Using Microsoft .NET Framework in Windows PowerShell

• Using Microsoft .NET Framework in Windows PowerShell

Lab: Using REST API in Windows PowerShell

• Using REST API in Windows PowerShell

Module 3: Writing controller scripts

This module explains how to combine advanced functions that perform a specific task and a controller script that provides a user interface or automates a business process.

Lessons:

• Introducing controller scripts
• Writing controller scripts that display a user interface
• Writing controller scripts that produce reports

Lab: Writing controller scripts

• Writing controller scripts that display a user interface
• Writing controller scripts that implement a text-based menu

Lab: Writing controller scripts that produce HTML reports

• Writing functions to be used in the controller script
• Writing a controller script that produces HTML reports

Module 4: Handling script errors

This module explains how to perform basic error handling in scripts.

Lessons:

• Understanding error handling
• Handling errors and timeouts in a script

Lab: Handling errors in a script

• Handling errors in a script

Module 5: Using XML, JSON, and custom-formatted data

This module explains how to read, manipulate, and write data in XML and JSON format.

Lessons:

• Reading, manipulating, and writing XML-formatted data
• Reading, manipulating, and writing JSON-formatted data
• Reading and manipulating custom-formatted data

Lab: Reading, manipulating, and writing XML-formatted data

• Testing the provided tools
• Updating an XML inventory document

Module 6: Enhancing server management with Desired State Configuration and Just Enough Administration

This module explains how to write Desired State Configuration (DSC) configuration files, deploy those files to servers, and monitor servers’ configurations. This module also explains how to restrict administrative access with Just Enough Administration (JEA).

Lessons:

• Understanding Desired State Configuration
• Creating and deploying a DSC configuration
• Implementing Just Enough Administration

Lab: Creating and deploying a DSC configuration

• Creating and deploying a DSC configuration

Lab: Configuring and using JEA

• Configuring and using JEA

Module 7: Analysing and debugging scripts

This module explains how to use native Windows PowerShell features to analyse and debug existing scripts.

Lessons:

• Debugging in Windows PowerShell
• Analysing and debugging an existing script

Lab: Analysing and debugging an existing script

• Analysing and debugging an existing script

Module 8: Understanding Windows PowerShell Workflow

This module explains the features of the Windows PowerShell Workflow technology.

Lessons:

• Understanding Windows PowerShell Workflow

Lab: Creating and running a Windows PowerShell Workflow

• Creating and running a Windows PowerShell Workflow

The Knowledge Academy is a Microsoft Gold Partner, and therefore is fully accredited.

Installing and Configuring Windows 7 Client Course Outline | M6292

This course includes the following modules:

Module 1: Installing, Upgrading, and Migrating to Windows 7

This module explains how to install, upgrade and migrate to Windows 7. It also describes the key features, editions, and hardware requirements of Windows 7.

Lessons:

• Preparing to Install Windows 7
• Performing a Clean Installation of Windows 7
• Upgrading and Migrating to Windows 7
• Performing Image-based Installation of Windows 7
• Configuring Application Compatibility

Lab: Installing and Configuring Windows 7

Module 2: Configuring Disks and Device Drivers

This module examines how to configure disks, partitions, volumes, and device drivers to enable Windows 7 to function as desired.

Lessons:

• Partitioning Disks in Windows 7
• Managing Disk Volumes
• Maintaining Disks in Windows 7
• Installing and Configuring Device Drivers

Lab: Configuring Disks and Device Drivers

Module 3: Configuring File Access and Printers on Windows 7 Client Computers

This module explains how to manage access to shared folders and printers on a computer running Windows 7. Specifically, it describes how to share and secure folders, configure folder compression, and how to install, configure, and administer printing.

Lessons:

• Overview of Authentication and Authorization
• Managing File Access in Windows 7
• Managing Shared Folders
• Configuring File Compression
• Managing Printing

Lab: Configuring File Access and Printers on Windows 7 Client Computers

Module 4: Configuring Network Connectivity

This module explains both IPv4 and IPv6 network connectivity. It also describes how to implement automatic IP Address Allocation and troubleshoot network connectivity.

Lessons:

• Configuring IPv4 Network Connectivity
• Configuring IPv6 Network Connectivity
• Implementing Automatic IP Address Allocation
• Overview of Name Resolution
• Troubleshooting Network Issues

Lab: Configuring Network Connectivity

Module 5: Configuring Wireless Network Connections

This module describes key wireless network technologies and how to configure wireless network components and the Windows 7 elements that are necessary to access wireless networks. 
Lessons:

• Overview of Wireless Networks
• Configuring a Wireless Network

Lab: Configuring Wireless Network Connections

Module 6: Securing Windows 7 Desktops

This module describes how to make a Windows 7 computer more secure while ensuring usability is not sacrificed in the process. Specifically, it describes Windows Firewall, User Account Control, Windows Defender, and Security in Internet Explorer 8.

Lessons:

• Overview of Security Management in Windows 7
• Securing a Windows 7 Client Computer by Using Local Security Policy Settings
• Securing Data by Using EFS and BitLocker
• Configuring Application Restrictions
• Configuring User Account Control
• Configuring Windows Firewall
• Configuring Security Settings in Internet Explorer 8
• Configuring Windows Defender

Lab: Configuring UAC, Local Security Policies, EFS, and AppLocker

Module 7: Optimizing and Maintaining Windows 7 Client Computers

This module describes how to use the monitoring and configuration tools to obtain information about Windows 7 performance and how to troubleshoot performance and reliability problems.

Lessons:

• Maintaining Performance by Using the Windows 7 Performance Tools
• Maintaining Reliability by Using the Windows 7 Diagnostic Tools
• Backing Up and Restoring Data by Using Windows Backup
• Restoring a Windows 7 System by Using System Restore Points
• Configuring Windows Update

Lab: Optimizing and Maintaining Windows 7 Client Computers

Module 8: Configuring Mobile Computing and Remote Access in Windows 7

This module explains how to configure mobile devices and remote access. It also discusses DirectAccess and BranchCache which are new for Windows 7.

Lessons:

• Configuring Mobile Computer and Device Settings
• Configuring Remote Desktop and Remote Assistance for Remote Access
• Configuring DirectAccess for Remote Access
• Configuring BranchCache for Remote Access

Lab: Configuring Mobile Computing and Remote Access in Windows 7

The Knowledge Academy is a Microsoft Gold Partner, and therefore is fully accredited.

Deploying and Managing Windows 10 Using Enterprise Services Outline

Module 1: Managing Desktops and Devices in an Enterprise Environment

• Desktop and Device Management Trends
• Managing Windows 10 in the Enterprise
• Managing a Mobile Workforce
• Supporting Devices in the Enterprise
• Extending IT Management and Services to the Cloud
• Lab: Planning for Windows 10 and Device Management in the Enterprise

Module 2: Deploying Windows 10 Enterprise Desktops

• Overview of Windows 10 Enterprise Deployment
• Customizing Enterprise Desktop Deployments
• Deploying Windows 10 by Using the Microsoft Deployment Toolkit (MDT) and Windows Assessment and Deployment Kit (WADK)
• Maintaining a Windows 10 Installation Using DISM and Windows Imaging and Configuration Designer (ICD)
• Volume License Activation for Windows 10
• Lab: Building a Reference Image by Using Windows Assessment and Deployment Kit (ADK) Tools
• Lab: Using MDT to Deploy Windows 10 Desktops
• Lab: Maintaining a Windows 10 Installation by Using Windows ICD

Module 3: Managing User Profiles and User State Virtualization

• Managing User Profiles and User State
• Implementing User State Virtualization by Using Group Policy
• Configuring the User Experience Virtualization (UE-V)
• Managing the User State Migration Tool (USMT)
• Lab: Configuring User Profiles and User State Virtualization
• Lab: Migrating User State by Using USMT

Module 4: Managing Desktop and Application Settings by Using Group Policy

• Managing Group Policy Objects
• Administrative Templates
• Configuring Enterprise Desktops by Using Group Policy
• Overview of Group Policy Preferences
• Lab: Configuring Group Policy Objects and Settings
• Lab: Using Group Policy Preferences to Manage Desktop Settings

Module 5: Managing Windows 10 Sign-In and Identity

• Overview of Enterprise Identity
• Planning for Cloud Identity Integration
• Use of Azure Active Directory
• Lab: Integrating a Microsoft Account with a Domain Account
• Lab: Joining Windows 10 to Azure Active Directory

Module 6: Managing Data Access for Windows-Based Devices

• Overview of Data Access Solutions
• Implementing Device Registration
• Implementing Work Folders
• Managing Online Data Using Cloud-Based Storage Solutions
• Configuring Microsoft OneDrive
• Lab: Configuring Data Access for Non-Domain Joined Devices
• Lab: Managing Data Access by Using OneDrive

Module 7: Managing Remote Access Solutions

• Overview of Remote Access Solutions
• Supporting DirectAccess with Windows 10
• Configuring a Virtual Private Network (VPN) Access to Remote Networks
• Supporting RemoteApp
• Lab: Implementing DirectAccess
• Lab: Configuring RemoteApp

Module 8: Managing Windows 10 Devices by Using Enterprise Mobility Solutions

• Overview of the EMS
• Overview of Azure Active Directory Premium
• Overview of Azure RMS
• Overview of Intune
• Lab: Implementing an Intune Subscription

Module 9: Managing Desktop and Mobile Clients by Using Microsoft Intune

• Deploying the Intune Client Software
• Overview of Intune Policies
• MDM by Using Intune
• Overview of Windows Information Protection (WIP)
• Lab: Installing the Intune Client Software and Configuring a Policy
• Lab: Managing Mobile Devices Using Intune

Module 10: Managing Updates and Endpoint Protection by Using Microsoft Intune

• Managing Updates by Using Intune
• Managing Endpoint Protection
• Lab: Managing Updates and Endpoint Protection by Using Microsoft Intune

Module 11: Application and Resource Access by Using Microsoft Intune

• Microsoft Intune Software Publisher Overview
• Application Management by Using Intune
• The Application Deployment Process
• Managing Access to Organizational Resources
• Use of Certificate Profiles, Wi-Fi Profiles, and VPN Profiles
• Lab: Deploying Applications by Using Microsoft Intune
• Lab: Managing Resource Access by Using Intune

Module 12: Configuring and Managing Client Hyper-V

• Installing and Configuring Client Hyper-V
• Configuring Virtual Switches
• Creating and Managing Virtual Hard Disks
• Creating and Managing Virtual Machines
• Lab: Installing Client Hyper-V

The Knowledge Academy is a Microsoft Gold Partner, and therefore is fully accredited.

Planning and Managing Windows 7 Desktop Deployments and Environments Course Outline | M6294

This course includes the following modules:

Module 1: Preparing to Deploy Windows 7 Business Desktops

This module helps delegates plan and perform effective preparation tasks for deploying Windows 7 clients. It begins by discussing client, hardware, and deployment lifecycles. It also discusses how to assess existing computing environments and licencing.

Lessons:

• Overview of the Desktop Lifecycle
• Desktop Deployment: Challenges and Considerations
• Tools and Technologies Used in the Desktop Deployment Lifecycle
• Assessing the Current Computing Environment for Deploying Windows 7
• Designing Windows Activation

Lab: Assessing the Computing Environment by Using the Microsoft Assessment and Planning Toolkit

Lab: Recommending an Activation Strategy

Module 2: Assessing Application Compatibility in Windows 7

This module describes the process for addressing common application compatibility issues experienced during a typical operating system deployment. It also explains how to use the Microsoft Application Compatibility Toolkit (ACT) to help inventory, analyse, and mitigate application compatibility issues.

Lessons:

• Overview of Application Compatibility
• Assessing and Resolving Application Compatibility Issues by Using ACT 5.5

Lab: Evaluating Application Compatibility Using the Microsoft Application Compatibility Toolkit

Lab: Creating Application Compatibility Fixes

Module 3: Evaluating Windows 7 Deployment Methods

This module discusses different deployment scenarios and methods that are available when deploying Windows 7. It also discusses various tools and technologies to use in the different scenarios, and considerations for selecting a deployment scenario and method.

Lessons:

• Evaluating In-Place Deployment
• Evaluating Side-by-Side Deployment
• Evaluating Lite-Touch Deployment Method
• Evaluating Zero-Touch Deployment Method

Lab: Determining the Windows 7 Deployment Method

Module 4: Designing Standard Windows 7 Images

This module explains the underlying architecture of the computer imaging system that can be used to create and deploy a custom image of a Windows 7 desktop. It also discusses the different phases of the imaging process, and how to determine imaging strategy and image servicing opportunities in Windows 7.

Lessons:

• Overview of Windows 7 Installation Architecture
• Overview of the Imaging Process
• Determining the Image Strategy
• Selecting the Image Servicing Methods

Lab: Determining the Windows 7 Imaging Strategy

Module 5: Deploying Windows 7 by Using WAIK

This module explains the underlying computer imaging architecture of Windows AIK 2.0, which can be used to create and deploy a custom Windows 7 desktop image.

Lessons:

• Overview of WAIK 2.0
• Building a Reference Windows 7 Image by Using Windows SIM and Sysprep
• Managing the Windows Preinstallation Environment
• Capturing, Applying, and Servicing a Windows 7 Image

Lab: Installing WAIK

Lab: Building a Reference Image Using Windows SIM and Sysprep

Lab: Creating Windows PE Boot Media

Lab: Capturing and Applying a Windows 7 Image Using ImageX

Lab: Servicing Images by Using DISM

Module 6: Deploying Windows 7 by Using Windows Deployment Services

This module describes how WDS can be used to deploy custom system images to client computers located within the network infrastructure.

Lessons:

• Overview of WDS
• Designing and Configuring WDS for Windows 7 Deployment

Lab: Deploying Windows 7 by Using Windows Deployment Services

Module 7: Deploying Windows 7 by Using Lite Touch Installation

This module describes how to design the Lite Touch Installation (LTI) environment, and provides you with an overview of the techniques that you can use to build and deploy Windows 7 using the MDT and the LTI scenario.

Lessons:

• Designing the Lite Touch Installation Environment
• Implementing MDT 2010 for Deploying Windows 7

Lab: Planning and Configuring MDT 2010

Lab: Deploying Windows 7 by Using Lite Touch Installation

Module 8: Deploying Windows 7 by Using Zero Touch Installation

This module describes the necessary prerequisites and procedures for deploying the Windows 7 operating system using Zero Touch Installation methodology.

Lessons:

• Designing the Zero Touch Installation Environment
• Performing Zero-touch Installation of Windows 7 by using MDT 2010 and Configuration Manager 2007

Lab: Deploying Windows 7 by Using Zero Touch Installation

Module 9: Migrating User State by Using WET and USMT 4.0

This module explains user state migration, and how to use tools, such as Windows Easy Transfer and the Microsoft Windows User State Migration Tool (USMT), in various migration scenarios.

Lessons:

• Overview of User State Migration
• Overview of USMT 4.0
• Planning User State Migration (USMT 4.0)
• Migrating User State by Using USMT 4.0

Lab: Migrating User State by Using Windows Easy Transfer

Lab: Migrating User State by Using the User State Migration Tool 4.0

Lab: Migrating User State by Using State using Hard Link Migration

Module 10: Designing, Configuring, and Managing the Client Environment

This module examines how to design, configure, and manage Windows 7 client configurations. Specifically, it discusses Group Policy, Internet Explorer, and system security settings.

Lessons:

• Overview of Planning Client Configuration
• Designing and Configuring Standard System Settings
• Designing and Configuring Internet Explorer Settings
• Designing and Configuring Security Settings
• Designing and Implementing Group Policy
• Troubleshooting Group Policy

Lab: Designing and Configuring the Client Environment

Lab: Troubleshooting GPO Issues

Module 11: Planning and Deploying Applications and Updates to Windows 7 Clients

This module discusses the implications of deploying applications to Windows 7 clients including Microsoft Office 2007.  It also discusses the use of Windows Server Update Services (WSUS).

Lessons:

• Determining the Application Deployment Method
• Deploying the 2007 Microsoft Office System
• Planning and Configuring Desktop Updates by Using WSUS

Lab: Determining the Application Deployment Method

Lab: Customizing the Microsoft Office Professional Plus 2007 Installation

Lab: Planning and Managing Updates by Using WSUS

Module 12: Deploying Windows 7 – Challenge Scenario

This module is a comprehensive lab that gives delegates an opportunity to perform an end-to-end deployment of Windows 7 by using the LTI.

Lessons

• Deploying Windows 7 – Challenge Scenario

Lab: Planning an End-to-End Windows 7 LTI Deployment

Lab: Deploying Windows 7 using the LTI Deployment Plan

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Installing and Configuring Windows 10 (M20698) Outline

Module 1: Installing Windows 10

This module describes the features of Windows 10 and the process for installing and deploying it. The module also describes how to upgrade to Windows 10, perform post-installation maintenance tasks, and manage volume activation.

Lessons

• Overview of Windows 10

• Planning your Windows 10 deployment

• Installing and deploying Windows 10

• Upgrading to Windows 10

• Windows 10 installation maintenance

• Managing volume activation

Lab : Upgrading to Windows 10

• Migrating user settings

• Upgrading from Windows 8.1 to Windows 10 (optional)

Lab : Maintaining a Windows 10 installation with Windows ICD

• Create and configure a Windows Imaging and Configuration Designer (Windows ICD) provisioning package

After completing this module, students will be able to:

• Describe the features and editions of Windows 10.

• Plan to deploy Windows 10.

• Install and deploy Windows 10.

• Upgrade to Windows 10.

• Maintain Windows 10 installations.

• Manage Windows 10 activation.

Module 2: Performing post-installation configuration

This module provides an overview of the management tools in Windows 10. It describes how to customize the user interface, manage devices, drivers, and services, and configure several other features. The module also provides an overview of Client Hyper-V.

Lessons

• Overview of management tools

• Customizing the user interface

• Managing devices, device drivers, and services

• Configuring features, mobility, and power options

• Overview of Client Hyper-V

Lab : Managing devices

• Install a device driver

• Resolving the device driver problem

Lab : Configuring features and power options

• Turning on Windows features with Control Panel

• Managing installed Windows features

• Configuring power options

After completing this module, students will be able to:

• Describe the different tools that you can use to configure Windows 10.

• Explain how to navigate and customize the user interface.

• Manage device drivers.

• Configure Windows features, mobility options, and power settings.

• Describe Client Hyper-V.

Module 3: Implementing networking

This module describes the homegroups, workgroups, and domains feature in Windows 10. It also describes how to configure IPv4 and IPv6 network connectivity, and how to implement name resolution. Additionally, the module describes how to troubleshoot network connectivity and implement wireless network connectivity.

Lessons

• Homegroups, workgroups, and domains

• Configuring IPv4 network connectivity

• Configuring IPv6 network connectivity

• Implementing name resolution

• Troubleshooting network connectivity

• Implementing wireless network connectivity

Lab : Implementing network connections

• Verifying and testing network connectivity

• Configuring automatic IPv4 addressing

• Configuring and testing name resolution

Lab : Troubleshooting network connections

• Resolving a network problem (1)

• Resolving a network problem (2)

After completing this module, students will be able to:

• Describe homegroups, workgroups, and domains.

• Describe how to configure IPv4 network connectivity.

• Describe how to configure IPv6 network connectivity.

• Implement name resolution.

• Troubleshoot network connections.

• Implement wireless network connectivity.

Module 4: Implementing network security

This module describes how to implement network security by using the Windows 10 features such as Windows Firewall, connection security rules, and Windows Defender.

Lessons

• Implementing Windows Firewall

• Connection security rules

• Implementing Windows Defender

Lab : Implementing network security

• Creating and testing inbound rules

• Creating and testing outbound rules

• Creating and testing connection security rules

• Configuring Windows Defender

After completing this module, students will be able to:

• Describe Windows Firewall.

• Understand rules regarding connection security.

• Manage Windows Defender

Module 5: Managing Windows 10 with Group Policy

This module describes how to implement the Group Policy feature in Windows 10. The module also explains how you can configure Windows 10 devices by using Group Policy Objects (GPOs).

Lessons

• Overview of Group Policy

• Configuring Windows 10 devices with GPOs

Lab : Describe Windows Firewall.

• Managing Windows 10 by using Group Policy

After completing this module, students will be able to:

• Describe Group Policy processing and management.

• Configure common settings for users and desktops by using Group Policy.

Module 6: Implementing remote management

This module describes how to implement remote management by using Windows 10 features such as Remote Desktop, Remote Assistance, and remoting with Windows PowerShell.

Lessons

• Using Remote Desktop

• Using Remote Assistance

• Remoting with Windows PowerShell

Lab : Implementing remote management

• Using Remote Desktop

• Using Remote Assistance

• Remoting with Windows PowerShell

After completing this module, students will be able to:

• Use Remote Desktop to manage remote computers.

• Use Windows Remote Assistance to manage remote computers.

• Use Windows PowerShell remoting to manage remote computers.

Module 7: Managing storage

This module describes how to manage storage in Windows 10 devices by using the available storage options. It also explains how to manage and maintain disks, partitions, and volumes. The modules then describes how you can use the Storage Spaces feature, Microsoft OneDrive, and virtual hard disks to manage storage.

Lessons

• Overview of storage options

• Managing disks, partitions, and volumes

• Maintaining disks and volumes

• Implementing Storage Spaces

• Implementing and managing OneDrive

• Working with virtual hard disks

Lab : Managing storage

• Adding a disk

• Creating a simple volume

• Creating a storage space

After completing this module, students will be able to:

• Explain the different storage options in Windows 10.

• Manage disks, partitions, and volumes.

• Maintain disks, partitions, and volumes.

• Manage Storage Spaces.

• Explain how to implement Microsoft OneDrive.

• Explain how to implement virtual hard disks.

Module 8: Managing files and resources

This module describes how to manage files and resources in Windows 10. The module starts by providing an overview of file systems and how file access works. The module then describes shared folders and Work Folders features. Finally, it describes how to manage printers.

Lessons

• Overview of file systems

• Configuring and managing file access

• Managing shared folders

• Implementing Work Folders

• Managing printers

Lab : Creating, securing, and sharing a folder

• Creating, securing, and sharing a folder

Lab : Implementing Work Folders

• Configuring Work Folders

Lab : Managing printers

• Installing and sharing a printer

After completing this module, students will be able to:

• Describe the file systems that Windows 10 supports.

• Configure and manage file permissions.

• Create and manage share folders.

• Create and use Work Folders.

• Configure and manage printers

Module 9: Deploying and managing apps

This module describes the various methods available to deploy and manage apps in Windows 10. The module provides an overview of the Windows Store and Windows Store for Business, and describes other options such as desktop apps and web browsers.

Lessons

• Overview of apps in Windows 10

• The Windows Store and Windows Store for Business

• Automating app deployment

• Configure web browsers

Lab : Deploying and managing Windows Store apps

• Sideloading an app

Lab : Deploying apps with Windows ICD

• Creating a provisioning package

• Deploying the package

• Verifying deployment

Lab : Configuring Microsoft Edge

• Configuring and using Microsoft Edge

After completing this module, students will be able to:

• Describe the available app types in Windows 10.

• Describe the Windows Store and Windows Store for Business.

• Deploy and manage Windows Store apps.

• Automate app deployment.

• Configure Windows 10 web browsers.

Module 10: Securing Windows 10

This module describes how to implement security in Windows 10 devices. It also describes how to manage user accounts and their permissions by using the User Account Control (UAC) feature. Additionally, the module explains how to implement and manage BitLocker Drive Encryption.

Lessons

• Managing user accounts

• Configuring UAC

• Implementing and Managing BitLocker

Lab : Configuring user accounts

• Managing user accounts

• Configuring UAC

Lab : Managing data security

• Using BitLocker

After completing this module, students will be able to:

• Manage user accounts.

• Configure User Account Control (UAC).

• Implement and manage BitLocker drive encryption

Module 11: Implementing remote connectivity

This module describes how to implement remote connectivity by using the available options, including virtual private networks (VPNs) and DirectAccess.

Lessons

• Overview of remote connectivity options

• Implementing VPNs

• Implementing DirectAccess

Lab : Implementing a VPN

• Deploying a virtual private network (VPN) server

• Creating a VPN connection

After completing this module, students will be able to:

• Describe remote connectivity options in Windows 10.

• Implement virtual private networks (VPNs) in Windows 10.

• Describe how to implement DirectAccess.

Module 12: Maintaining Windows 10

This module describes how maintain a Windows 10 environment by updating and monitoring the Windows 10 operating system. The module describes the Windows Update settings and how to use the Windows Server Update Services (WSUS), Microsoft System Center Configuration Manager, and Microsoft Intune to regularly update Windows 10. The module then explains how to monitor Windows 10 by using tools such as the Notifications & actions settings, Event Viewer, and Windows Performance Monitor.

Lessons

• Updating Windows 10

• Monitoring Windows 10

Lab : Maintaining Windows

• Configuring updates for a single device

• Configuring updates with GPOs

• Monitoring reliability and performance

After completing this module, students will be able to:

• Explain how to keep Windows 10 up to date.

• Monitor Windows 10.

Module 13: Recovering Windows 10

This module describes the recovery options for Windows 10. It also explains how to recover lost files, manage devices and device drives, and perform system recovery.

Lessons

• Recovering files

• Performing system recovery

Lab : Troubleshooting and recovery

• Using File History to recover files

• Using Previous Versions to recover files

• Recovering a device with a restore point

• Using the advanced startup options to recover a device

After completing this module, students will be able to:

• Configure file recovery and revert to previous versions of files.

• Describe and use system recovery features in Windows 10.

Windows PowerShell Scripting and Toolmaking Course Overview | M55039

Module 1: Tool Design

This module explains how to design tools and units of automation that comply with native PowerShell usage patterns.

Lessons

• Tools do one thing
• Tools are flexible
• Tools look native

Lab: Designing a Tool

• Design a tool

After completing this module, students will be able to:

• Describe the native shell patterns that a good tool design should exhibit

Module 2: Start with a Command

This module explains how to start the scripting process by beginning in the interactive shell console.

Lessons

• Why start with a command?
• Discovery and experimentation

Lab: Designing a Tool

• Start with a command

After completing this module, students will be able to:

• Describe the benefits of discovery and experimentation in the console
• Discover and experiment with existing commands in the console

Module 3: Build a Basic Function and Module

This module explains how to build a basic function and module, using commands already experimented with in the shell.

Lessons

• Start with a basic function
• Create a script module
• Check prerequisites
• Run the new command

Lab: Designing a Tool

• Build a basic function and module

After completing this module, students will be able to:

• Build a basic function
• Create a script module
• Run a command from a script module

Module 4: Adding CmdletBinding and Parameterizing

This module explains how to extend the functionality of a tool, parameterize input values, and use CmdletBinding.

Lessons

• About CmdletBinding and common parameters
• Accepting pipeline input
• Mandatory-ness
• Parameter validation
• Parmeter aliases

Lab: Designing a Tool

• Adding CmdletBinding and Parameterizing

After completing this module, students will be able to:

• Describe the purpose of CmdletBinding and list common parameters
• Parameterize a script’s input
• Define parameters as mandatory
• Define parameters as accepting pipeline input
• Define parameter validation

Module 5: Emitting Objects as Output

This module explains how to create tools that produce custom objects as output.

Lessons

• Assembling information
• Constructing and emitting output
• Quick tests

Lab: Designing a Tool

• Emitting objects as output

After completing this module, students will be able to:

• Describe the purpose of object-based output
• Create and output custom objects from a function

Module 6: An Interlude: Changing Your Approach

This module explains how to re-think tool design, using concrete examples of how it’s often done wrong.

Lessons

• Examining a script
• Critiquing a script
• Revising the script

After completing this module, students will be able to:

• Describe the native patterns that a good tool design should exhibit
• Redesign a script to meet business requirements and conform to native patterns

Module 7: Using Verbose, Warning, and Informational Output

This module explains how to use additional output pipelines for better script behaviors.

Lessons

• Knowing the six channels
• Adding verbose and warning output
• Doing more with verbose output
• Informational output

Lab: Designing a Tool

• Using Verbose, Warning, and Informational Output

After completing this module, students will be able to:

• Describe the six output channels in the shell
• Write commands that use verbose, warning, and informational output
• Run commands with extra output enabled

Module 8: Comment-Based Help

This module explains how to add comment-based help to tools.

Lessons

• Where to put your help
• Getting started
• Going further with comment-based help
• Broken help

Lab: Designing a Tool

• Comment-based help

After completing this module, students will be able to:

• Describe the purpose and construction of comment-based help
• Add comment-based help to a function
• Identify causes of broken comment-based help

Module 9: Handling Errors

This module explains how to create tools that deal with anticipated errors.

Lessons

• Understanding errors and exceptions
• Bad handling
• Two reasons for exception handling
• Handling exceptions in our tool
• Capturing the actual exception
• Handling exceptions for non-commands
• Going further with exception handling
• Deprecated exception handling

Lab: Designing a Tool

• Handling errors

After completing this module, students will be able to:

• Describe the native patterns for handling errors in a command
• Add error handling to a command
• Run a command and observe error handling behaviors

Module 10: Basic Debugging

This module explains how to use native PowerShell script debugging tools.

Lessons

• Two kinds of bugs
• The ultimate goal of debugging
• Developing assumptions
• Write-Debug
• Set-PSBreakpoint
• The PowerShell ISE

Lab: Designing a Tool

• Basic debugging

After completing this module, students will be able to:

• Describe the tools used for debugging in PowerShell
• Debug a broken script

Module 11: Going Deeper with Parameters

This module explains how to further define parameter attributes in a PowerShell command.

Lessons

• Parameter positions
• Validation
• Multiple parameter sets
• Value from remaining arguments
• Help messages
• Aliases
• More CmdletBinding

After completing this module, students will be able to:

• Describe the use of positional parameters
• Describe additional parameter validation methods
• Describe how to define multiple parameter sets
• Describe other parameter definition options

Module 12: Writing Full Help

This module explains how to create external help for a command.

Lessons

• External help
• Using PlatyPs
• Supporting online help
• “About” topics
• Making your help updatable

Lab: Designing a Tool

• Writing full help

After completing this module, students will be able to:

• Describe the advantages of external help
• Create external help using PlatyPS and Markdown

Module 13: Unit Testing Your Code

This module explains how to use Pester to perform basic unit testing.

• Lessons
• Sketching out the test
• Making something to test
• Expanding the test
• Going further with Pester

Lab: Designing a Tool

• Unit testing your code

After completing this module, students will be able to:

• Describe the purpose of unit testing
• Write basic unit tests for PowerShell functions

Module 14: Extending Output Types

This module explains how to extend objects with additional capabilities.

Lessons

• Understanding types
• The Extensible Type System
• Extending an object
• Using Update-TypeData

After completing this module, students will be able to:

• Describe the purpose of the ETS
• Extend an existing object type

Module 15: Analyzing Your Script

This module explains how to use Script Analyzer to support best practices and prevent common problems.

Lessons

• Performing a basic analysis
• Analyzing the analysis

Lab: Designing a Tool

• Analyzing your script

After completing this module, students will be able to:

• Describe the use of Script Analyzer
• Perform a basic script analysis

Module 16: Publishing Your Tools

This module explains how to publish tools to public and private repositories.

Lessons

• Begin with a manifest
• Publishing to PowerShell Gallery
• Publishing to private repositories

Lab: Designing a Tool

• Publishing your tools

After completing this module, students will be able to:

• Describe the tool publishing process and requirements
• Publish a tool to a repository

Module 17: Basic Controllers: Automation Scripts and Menus

This module explains how to create controller scripts that put tools to use.

Lessons

• Building a menu
• Using UIChoice
• Writing a process controller

Lab: Designing a Tool

• Basic controllers

After completing this module, students will be able to:

• Describe the purpose of basic controller scripts
• Write a simple controller script

Module 18: Proxy Functions

This module explains how to create and use proxy functions.

Lessons

• A proxy example
• Creating the proxy base
• Modifying the proxy
• Adding or removing parameters

Lab: Designing a Tool

• Proxy functions

After completing this module, students will be able to:

• Describe the purpose of proxy functions
• Create a simple proxy function

Module 19: Working with XML Data

This module explains how to work with XML data in PowerShell.

Lessons

• Simple: CliXML
• Importing native XML
• ConvertTo-XML
• Creating native XML from scratch

Lab: Designing a Tool

• Working with XML

After completing this module, students will be able to:

• Describe the use of XML within PowerShell
• Use XML data within a PowerShell function

Module 20: Working with JSON Data

This module explains how to using JSON data in PowerShell.

Lessons

• Converting to JSON
• Converting from JSON

Lab: Designing a Tool

• Working with JSON data

After completing this module, students will be able to:

• Describe the use of JSON data within PowerShell
• Use JSON data within a PowerShell function

Module 21: Working with SQL Server Data

This module explains how to use SQL Server from within a PowerShell script.

Lessons

• SQL Server terminology and facts
• Connecting to the server and database
• Writing a query
• Running a query
• Invoke-SqlCmd
• Thinking about tool design patterns

After completing this module, students will be able to:

• Describe the use of SQL Server from within PowerShell
• Write and run SQL Server queries
• Design tools that use SQL Server for data storage

Module 22: Final Exam

This module provides a chance for students to use everything they have learned in this course within a practical example.

Lessons

• Lab problem
• Break down the problem
• Do the design
• Test the commands
• Code the tool

Lab: Final Exam

• Lab one

Lab: Final Exam

• Lab two

After completing this module, students will be able to:

• Create PowerShell tools, using native design patterns, from business requirements.