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Classroom Training

At The Knowledge Academy, our classroom-based training courses allow delegates to study and learn in a friendly, engaging, and interactive environment. We ensure the very best level of teaching, with first-rate instructors, resources, and state-of-the-art facilities. We provide courses of varying durations and can arrange weekend and residential courses in order to suit your requirements.

Furthermore, our classroom courses are carried out in thousands of locations worldwide, making training easily accessible wherever you are. Our courses typically begin at 9.00 am and continue until 5.00 pm each day, with breaks and refreshments provided. , As our most popular form of training available, we pride ourselves in continuously delivering an outstanding learning experience for our delegates in the classroom.

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  • Direct support from our experienced trainers throughout the course
  • Training courses available in thousands of locations globally
  • Partake in engaging and valuable activities in the classroom to boost your learning potential
  • Receive an all-encompassing learning experience

Online Training

Our online-based training courses aim to provide you with a complete training experience. Due to their flexibility, these courses are greatly suited to busy working professionals, or any individual who would prefer the convenience of an online training course.

Our Computer-Based Training (CBT) courses remove the time and cost associated with travelling to course locations. You can complete your chosen course in any location, and work at your own pace, as the learning portal can be accessed 24/7. All of our online training courses have technical and administrative support and mobile access. Furthermore, each course has been carefully designed to incorporate informative, instructive, and engaging content. In this way, online learning can guarantee a valuable and enjoyable training solution.

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  • Our flexible online courses provide you with 24/7 access
  • Take your time with 90 days from first login to complete the course
  • Enjoy an engaging and interactive learning experience
  • Courses available through our easy-to-use learning portal

In-House Training

Our In-House training option allows you to select any of our courses and receive training at a venue of your choice, by any method of your choice.

In-House courses deliver training to multiple employees at once, thus reducing travel expenses and providing you with the ultimate convenience and value for money. In addition, this option allows you to receive a training course that has been specifically tailored to meet your business needs, ensuring first-class quality, applicability, and value.

By choosing to bring bespoke training to the office, you can improve business performance, and make your organisation more streamlined, resourceful, and profitable. With over 25 years’ of experience, we are the market-leaders of In-House training.

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  • Reduce the costs of employees taking time away from the workplace to train
  • Streamline your business with this bespoke training solution
  • Maximise your training budget
  • Monitor your employees’ progress and ensure that they receive applicable qualifications

Virtual Training

Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment. In this environment, our expert training instructors will be able to convey information and provide you with the all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global training provider, this method of training allows us to extend our training scope to those who may not be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
Using this training delivery method, you would benefit from the convenience of remote access and the elimination of the time and cost associated with travelling to a training venue.

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  • Receive direct support from our experienced trainers
  • Acquire the benefits of a classroom course, without the need to travel
  • Train from the comfort of your own home using remote access
  • All virtual training courses come with technical and administrative support
Microsoft Technical

Microsoft Windows Training

Microsoft Windows is an operating system that promotes ease of use for the user. The organisation of the system allows applications to be easily accessed and for the user to personalise their system.

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Microsoft Windows Training Courses

Deploying and Managing Windows 10 Using Enterprise Services (M20697-2)

 5 Days

Windows Operating System Fundamentals (M40349)

 3 Days

Installing and Configuring Windows 10 (M20698)

 5 Days

Deploying Windows Desktops and Enterprise Applications (M20695)

 5 Days

Supporting And Troubleshooting Windows 10 (M10982)

 5 Days

Configuring Windows 8.1 (M20687)

 5 Days

Managing and Maintaining Windows 8.1 (M20688)

 5 Days

Supporting Windows 8.1 (M20688)

 5 Days

Implementing and Managing Windows 10 (M20697-1)

 5 Days

Automating Administration with Windows PowerShell (M10961)

 5 Days

Microsoft Windows is an operating system that was created by Microsoft that promotes ease of use. The system encompasses icons and tools that enable the user to easily access different applications, programmes and utilities. The system also enables individuals to personalise the appearance of their system, resulting in each users interface being different and specific to each individual. This customisation allows the system to be used on both personal and business based systems.


These qualities, along with continuous updates, have allowed Microsoft Windows to become the most popular and well-known operating system worldwide. Since 1985, when Microsoft Windows was first launched its popularity has continued to flourish despite the high level of competition.

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Windows Operating System Fundamentals (M40349)

This 3 day Windows Operating System Fundamentals training course offers candidates an opportunity to enhance their understanding of numerous topics, including: Operating System Configurations, Installing and Upgrading Client Systems, Managing Applications, Managing Files and Folders, Managing Devices, and Operating System Maintenance. This course is designed for individuals who would like to enter into a career in technology.


Configuring Windows 8.1 (M20687)

Over a period of five days, this Configuring Windows 8.1 trainng will teach delegates how to install and customise Windows 8.1 operating systems and apps, integrate and control access to domains and cloud services, and migrate and synchronise settings across multiple devices. Additionally, candidates will learn how to implement mobile security and tailor configurations using Windows management tools, including Group Policy and Windows PowerShell cmdlets.


Delegates will also learn how to configure user settings and profiles, local and remote network connectivity, Client Hyper-V, virtual apps, and Internet Explorer 11. Finally, delegates will learn techniques for optimising security and providing controlled access from Windows 8.1 PCs and devices to specified resources through Workplace Join services and Work Folders. 


Installing and Configuring Windows 10 (M20698)

This Installing and Configuring Windows 10 course aims to provide students with the knowledge and skills required to install and configure Windows 10 desktops and devices in a Windows Server domain within a corporate environment. These skills include learning how to install and customise Windows 10 operating systems and apps, and configure local and remote network connectivity and storage. Students will also learn how to configure data security, device security, and network security, and maintain, update, and recover Windows 10.


Deploying and Managing Windows 10 Using Enterprise Services (M20697-2)

This 5 day Microsoft training course teaches delegates the skills and knowledge needed to install and manage Windows 10 desktops, applications, and tools within an organisation. With Deploying and Managing Windows 10 Using Enterprise Services, delegates will come to understand how to implement Windows 10 operations in business environments. Individuals will be able to manage Windows 10 installations following implementation to ensure protected identity and data access using systems associated with Remote Access, Group Policy, and Workplace Join.


Deploying Windows Desktops and Enterprise Applications (M20695)

This 5 day Deploying Windows Desktops and Enterprise Applications is a trainer led course that will provide delegates with the skills to deploy, manage, and maintain PCS, devices, and apps. Throughout the course, candidates will learn how to evaluate operating system and application deployment opportunities, decide most effective deployment methods, and implement these methods to match the organisation’s needs.


Administering System Center Configuration Manager and Intune (M20696)

This 5 day Administering System Center Configuration Manager and Intune training is a trainer-led course that aims to provide candidates with hands-on experience in configuring and managing clients and devices. Throughout the course delegates will learn how to; manage software, monitor hardware and software inventory, and integrate Intune.


Supporting and Troubleshooting Windows 10 (M10982B)

This 5-day course is tailored to delegates who wish to develop the knowledge and skills required to support and troubleshoot Windows 10 PCs. The Supporting and Troubleshooting Windows 10 course is designed for IT professionals who are tasked with delivering support for Windows 10 devices and associated network and security resources.

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The benefits of completing Microsoft Windows training for individuals include:

  • Increased usability makes it easy to navigate the system

  • The help section offers advice within the system

  • Improves organisation with the ability to personalise the system

  • Wide range of programs and utilities offered allows all tasks to be completed under one standardised system

The benefits for businesses of completing Microsoft Windows training include:

  • Can create a standardised network with only Microsoft Windows products

  • Extremely user-friendly making it easy to use

  • Continuous updates ensures the most current technology is present

  • Majority of employees will already have a familiarity with Microsoft Windows products

Why choose Microsoft Windows Training?

  • Windows most popular operating system worldwide

  • Windows continuously being updated and improved

  • Windows offers a very wide range of programs and utilities allowing all tasks to be completed under one system

  • Microsoft Windows offers its own help section

  • Broad familiarity with Microsoft Products

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Best Price in the Industry

We have the guaranteed best price for our courses in the industry

Trusted & Approved

The Knowledge Academy are a Microsoft Silver Partner and therefore fully accredited.

Resources Included

Resources are included for a comprehensive learning experience

Various Delivery Methods

Flexible delivery methods are available depending on your learning style

Dates & Prices - Deploying and Managing Windows 10 Using Enterprise Services (M20697-2)

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Why choose Virtual?

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Microsoft Windows Training FAQs

Microsoft Windows is an operating system that enables a computer to be user-friendly through easy accessibility of applications and effective organisation on the device. Microsoft Windows was created by Microsoft and consists of a number systems that can be applied to different sectors.
Yes, The Knowledge Academy are a Microsoft Silver Partner, therefore all of the Microsoft Windows training courses are accredited.
Yes, exams are included in our Microsoft Windows training.
The Knowledge Academy offers training in a variety of locations across the UK and around the world, making it easy to find a training venue near you.

Some of our clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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