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Course Information

Microsoft Endpoint Administrator MD102 Course Outline

Module 1: Explore the Enterprise Desktop

  • Introduction
  • Examine Benefits of Modern Management
  • Examine the Enterprise Desktop Life-Cycle Model
  • Examine Planning and Purchasing
  • Examine Desktop Deployment
  • Plan an Application Deployment
  • Plan for Upgrades and Retirement

Module 2: Explore Windows Editions

  • Introduction
  • Examine Windows Client Editions and Capabilities
  • Select Client Edition
  • Examine Hardware Requirements

Module 3: Manage Azure Active Directory Identities

  • Introduction
  • Examine RBAC And User Roles in Azure AD
  • Create and Manage Users in Azure AD
  • Create and Manage Groups in Azure AD
  • Manage Azure AD Objects with Powershell
  • Synchronise Objects from AD DS to Azure AD

Module 4: Manage Device Authentication

  • Introduction
  • Describe Azure AD Join
  • Examine Azure AD Join Prerequisites Limitations and Benefits
  • Join Devices to Azure AD
  • Manage Devices Joined to Azure AD

Module 5: Enroll Devices using Microsoft Configuration Manager

  • Introduction
  • Deploy the Microsoft Configuration Manager Client
  • Monitor the Microsoft Configuration Manager Client
  • Manage the Microsoft Configuration Manager Client

Module 6: Enroll Devices using Microsoft Intune

  • Introduction
  • Manage Mobile Devices with Intune
  • Enable Mobile Device Management
  • Explain Considerations for Device Enrollment
  • Manage Corporate Enrollment Policy
  • Enroll Windows Devices in Intune
  • Enroll Android Devices in Intune
  • Enroll Ios Devices in Intune
  • Explore Device Enrollment Manager
  • Monitor Device Enrollment
  • Manage Devices Remotely

Module 7: Execute Device Profiles

  • Introduction
  • Explore Intune Device Profiles
  • Create Device Profiles
  • Create a Custom Device Profile

Module 8: Oversee Device Profiles

  • Introduction
  • Monitor Device Profiles in Intune
  • Manage Device Sync in Intune
  • Manage Devices in Intune Using Scripts

Module 9: Maintain User Profiles

  • Introduction
  • Examine User Profile
  • Explore User Profile Types
  • Examine Options for Minimising User Profile Size
  • Deploy and Configure Folder Redirection
  • Sync User State with Enterprise State Roaming
  • Configure Enterprise State Roaming in Azure

Module 10: Execute Mobile Application Management

  • Introduction
  • Examine Mobile Application Management
  • Examine Considerations for Mobile Application Management
  • Prepare Line-Of-Business Apps for App Protection Policies
  • Implement Mobile Application Management Policies in Intune
  • Manage Mobile Application Management Policies in Intune

Module 11: Deploy and Update Applications

  • Introduction
  • Deploy Applications with Intune
  • Add Apps to Intune
  • Manage Win32 Apps with Intune
  • Deploy Applications with Configuration Manager
  • Deploying Applications with Group Policy
  • Assign and Publish Software
  • Explore Microsoft Store for Business
  • Implement Microsoft Store Apps
  • Update Microsoft Store Apps with Intune
  • Assign Apps to Company Employees

Module 12: Administer Endpoint Applications

  • Introduction
  • Manage Apps with Intune
  • Manage Apps on Non-Enrolled Devices
  • Deploy Microsoft 365 Apps with Intune
  • Additional Microsoft 365 Apps Deployment Tools
  • Configure Microsoft Edge Internet Explorer Mode
  • App Inventory Review

Module 13: Protect Identities in Azure Active Directory

  • Introduction
  • Explore Windows Hello for Business
  • Deploy Windows Hello
  • Manage Windows Hello for Business
  • Explore Azure AD Identity Protection
  • Manage Self-Service Password Reset in Azure AD
  • Implement Multi-Factor Authentication

Module 14: Enable Organisational Access

  • Introduction
  • Enable Access to Organisation Resources
  • Explore VPN Types and Configuration
  • Explore Always on VPN
  • Deploy Always on VPN

Module 15: Implement Device Compliance

  • Introduction
  • Protect Access to Resources Using Intune
  • Explore Device Compliance Policy
  • Deploy A Device Compliance Policy
  • Explore Conditional Access
  • Create Conditional Access Policies

Module 16: Generate Inventory and Compliance Reports

  • Introduction
  • Report Enrolled Devices Inventory in Intune
  • Monitor and Report Device Compliance
  • Build Custom Intune Inventory Reports
  • Access Intune Using Microsoft Graph API

Module 17: Deploy Device Data Protection

  • Introduction
  • Explore Windows Information Protection
  • Plan Windows Information Protection
  • Implement and Use Windows Information Protection
  • Explore Encrypting File System in Windows Client
  • Explore Bitlocker

Module 18: Manage Microsoft Defender for Endpoint

  • Introduction
  • Explore Microsoft Defender for Endpoint
  • Examine key capabilities of Microsoft Defender for Endpoint
  • Explore Windows Defender Application Control and Device Guard
  • Explore Microsoft Defender Application Guard
  • Examine Windows Defender Exploit Guard
  • Explore Windows Defender System Guard

Module 19: Manage Microsoft Defender in Windows Client

  • Introduction
  • Explore Windows Security Center
  • Explore Windows Defender Credential Guard
  • Manage Microsoft Defender Antivirus
  • Manage Windows Defender Firewall
  • Explore Windows Defender Firewall with Advanced Security

Module 20: Manage Microsoft Defender for Cloud Apps

  • Introduction
  • Explore Microsoft Defender for Cloud Apps
  • Planning Microsoft Defender for Cloud Apps
  • Implement Microsoft Defender for Cloud Apps

Module 21: Assess Deployment Readiness

  • Introduction
  • Examine Deployment Guidelines
  • Explore Readiness Tools
  • Assess Application Compatibility
  • Explore Tools for Application Compatibility Mitigation
  • Prepare Network and Directory for Deployment
  • Plan a Pilot

Module 22: Deploy using the Microsoft Deployment Toolkit

  • Introduction
  • Evaluate Traditional Deployment Methods
  • Set Up the Microsoft Deployment Toolkit for Client Deployment
  • Manage and Deploy Images Using the Microsoft Deployment Toolkit

Module 23: Deploy using Microsoft Configuration Manager

  • Introduction
  • Explore Client Deployment Using Configuration Manager
  • Examine Deployment Components of Configuration Manager
  • Manage Client Deployment Using Configuration Manager
  • Plan In-Place Upgrades Using Configuration Manager

Module 24: Deploy Devices using Windows Autopilot

  • Introduction
  • Use Autopilot for Modern Deployment
  • Examine Requirements for Windows Autopilot
  • Prepare Device Ids for Autopilot
  • Implement Device Registration and Out-Of-The-Box Customization
  • Examine Autopilot Scenarios
  • Troubleshoot Windows Autopilot

Module 25: Implement Dynamic Deployment Methods

  • Introduction
  • Examine Subscription Activation
  • Deploy Using Provisioning Packages
  • Use Windows Configuration Designer
  • Use Azure AD Join with Automatic MDM Enrollment

Module 26: Plan a Transition to Modern Endpoint Management

  • Introduction
  • Explore Using Co-Management to Transition to Modern Endpoint Management
  • Examine Prerequisites for Co-Management
  • Evaluate Modern Management Considerations
  • Evaluate Upgrades and Migrations in Modern Transitioning
  • Migrate Data When Modern Transitioning
  • Migrate Workloads When Modern Transitioning

Module 27: Manage Windows 365

  • Introduction
  • Explore Windows 365
  • Configure Windows 365
  • Administer Windows 365

Module 28: Manage Azure Virtual Desktop

  • Introduction
  • Examine Azure Virtual Desktop
  • Explore Azure Virtual Desktop
  • Configure Azure Virtual Desktop
  • Administer Azure Virtual Desktop

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Who should attend this Microsoft Endpoint Administrator MD102 training?

The Microsoft Endpoint Administrator MD102 training is designed for IT professionals and administrators responsible for managing and securing endpoints and devices within an organization. This training is suitable for:

  • IT Administrators
  • System Administrators
  • Security Administrators
  • Endpoint Security Specialists
  • IT Support Specialists
  • Desktop Support Technicians
  • Cybersecurity Analysts

Prerequisites of the Microsoft Endpoint Administrator MD102 training

There are no formal prerequisites for attending this Microsoft Endpoint Administrator MD102 Training.

Microsoft Endpoint Administrator MD102 Course Overview

Microsoft Endpoint Administrator is responsible for managing and securing endpoints, devices, and applications across the enterprise. It involves leveraging Microsoft Endpoint Manager, a unified management platform that combines Microsoft Intune and configuration manager, to streamline and centralise endpoint management. Microsoft Endpoint Administrator MD102 Training can empower organisations to achieve streamlined IT operations, enhanced data protection, and a more agile response to emerging challenges. By pursuing this training, individuals will acquire knowledge about how to configure and deploy applications, manage device settings, and optimise endpoint performance. This training opens up promising career opportunities in the IT industry, leading to greater job prospects and career growth within the organisation and beyond.

During this 5-day Microsoft Endpoint Administrator MD102 training course, delegates will learn about how to manage and secure endpoints and devices across their organisation. They will learn to leverage Microsoft Endpoint Manager, including Microsoft Intune and configuration manager, to streamline endpoint management, deploy and update applications, and enforce compliance policies. Delegates will also learn about configuring device settings, managing security baselines, and implementing endpoint protection measures. This training will be conducted by our highly professional and skilled trainer, who has years of experience in teaching.

Course Objectives

  • To master the use of Microsoft Endpoint Manager tools and methodologies
  • To learn how to deploy applications and updates efficiently using Intune
  • To enforce security measures and compliance policies effectively
  • To troubleshoot and resolve endpoint-related issues proficiently
  • To monitor device performance and optimise endpoint configurations
  • To streamline IT operations and enhance data protection in Microsoft

After attending this Microsoft Endpoint Administrator MD102 training course, delegates will be able to monitor and fine-tune endpoint configurations, streamlining IT operations and enhancing overall organisational efficiency. They will also be able to deploy applications and updates seamlessly, enforce security measures, and implement compliance policies to ensure data protection.

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What's Included in this Microsoft Endpoint Administrator MD102 training?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Microsoft Endpoint Administrator MD102 FAQs


Microsoft Endpoint Administrator MD102 is responsible for managing and securing endpoints, devices, and applications across the organisation using Microsoft Endpoint Manager tools like Intune and configuration manager.
To manage identity and compliance in Microsoft Endpoint, administrators can implement user authentication on Windows devices, register and join devices to Azure AD, and enforce Role-Based Access Control (RBAC) for Intune.
The purpose of Microsoft Endpoint Administrator MD102 Training is to equip delegates with the skills and knowledge required to efficiently manage and secure endpoints, devices, and applications using Microsoft Endpoint Manager tools, ensuring smooth operations and enhanced data protection across the organisation.
In this Microsoft Endpoint Administrator MD102 Training, you will learn about how to deploy and update applications, enforce security measures, monitor device performance, troubleshoot endpoint-related issues, and implement compliance policies using Microsoft Endpoint Manager tools.
The price for Microsoft Endpoint Administrator MD102 certification in the United Kingdom starts from £3295
The Knowledge Academy is the Leading global training provider for Microsoft Endpoint Administrator MD102.

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Trusted & Approved

The Knowledge Academy are a Microsoft Silver Partner and therefore fully accredited.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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