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Managing Modern Desktops Course Outline | MD101

Module 1: Planning an Operating System Deployment Strategy

This module explains how to plan and implement a deployment strategy. It covers various methods and scenarios for deploying Windows. It discusses on-premise and cloud technologies as well as considerations for new deployments, upgrading, and migrations.

Lessons

  • Overview of Windows as a service
  • Windows 10 Deployment options
  • Considerations for Windows 10 deployment

Lab: Practice Lab - Planning Windows 10 deployment

After completing this module, students will be able to:

  • Describe Windows as a Service.
  • Describe the different methods for deployment.
  • Understand the differences between on-premise and cloud-based solutions.
  • Describe methods of dynamic provisioning.
  • Describe the different tools available in the Windows Assessment and Deployment Kit.
  • Describe the scenarios and limitations for in-place upgrades and migrations.

Module 2: Implementing Windows 10

This module covers new modern methods for deploying Windows 10 such as Windows Autopilot and provisioning packages. This module also covers tool used in upgrade planning, application compatibility and migration methods.

Lessons

  • Implementing Windows 10 by using dynamic deployment
  • Implementing Windows 10 by using Windows Autopilot
  • Upgrading devices to Windows 10

Lab: Practice Lab - Implementing Windows 10

  • Creating and deploying provisioning package
  • Migrating user settings
  • Deploying Windows 10 with AutoPilot

After completing this module, students will be able to:

  • Develop an Operating System deployment and upgrade strategy
  • Understand the different methods of deployment.
  • Understand which scenarios on-premise and cloud-based solutions can be used for.
  • Deploy and migrate desktops to Windows 10.
  • Plan and configure Windows Update policies.

Module 3: Managing Updates for Windows 10

This module covers managing updates to Windows. This module introduces the servicing options for Windows 10. Students will learn the different methods for deploying updates and how to configure windows update policies.

Lessons

  • Updating Windows 10
  • Windows Update for Business
  • Introduction to Windows Analytics

Lab: Practice Lab - Managing Updates for Windows 10

  • Manually configuring Windows Update settings
  • Configuring Windows Update by using GPOs

After completing this module, students will be able to:

  • Describe the Windows 10 servicing channels.
  • Configure a Windows update policy using Group Policy settings.
  • Configure Windows Update for Business to deploy OS updates.
  • Use Windows Analytics to assess upgrade readiness and update compliance.

Module 4: Device Enrollment

In this module, students will examine the benefits and prerequisites of co-management and learn how to plan for it. This module will also cover Azure AD join, an introduction to Microsoft Intune, as well as how to configure policies for enrolling devices. The module will conclude with an overview of device inventory in Intune and reporting using the Intune console, Power BI, and Microsoft Graph.

Lessons

  • Device management options
  • Manage Intune device enrollment and inventory

Lab: Practice Lab - Device Enrollment and Management

  • Installing the MDM Migration Analysis Tool (MMAT)
  • Obtain Intune and Azure AD Premium licenses and enable device management
  • Enrolling devices in Intune
  • Managing devices in Intune
  • Creating device inventory reports

After completing this module, students will be able to:

  • Describe benefits and methods for migrating to co-management
  • Deploy an MDM with Microsoft Intune
  • Configure device enrollment
  • Enroll desktop and mobile devices in Windows Intune
  • Configure and downloads inventory reports

Module 5: Configuring Profiles

This module dives deeper into Intune device profiles including the types of device profiles and the difference between built-in and custom profiles. The student will learn about assigning profiles to Azure AD groups and monitoring devices and profiles in Intune. The module will conclude with an overview of using Windows Analytics for health and compliance reporting.

Lessons

  • Configuring device profiles
  • Managing user profiles
  • Monitoring devices

Lab: Practice Lab - Managing profiles

  • Configuring roaming user profiles and Folder Redirection
  • Create and deploy device profile based on the scenario
  • Change deployed policy and monitor user and device activity
  • Configuring Enterprise State Roaming

After completing this module, students will be able to:

  • Describe the types of device profiles
  • Create and assign device profiles
  • Configure user profile and folder redirection
  • Monitor and report on devices using Intune and Windows Analytics

Module 6: Application Management

In this module, students learn about application management on-premise and cloud-based solutions. This module will cover how to manage Office 365 ProPlus deployments in Intune as well as how to manage apps on non-enrolled devices. The module will conclude with an overview of Enterprise Mode with Internet Explorer and Microsoft Edge and tracking your installed applications, licenses, and assigned apps using Intune.

Lessons

  • Implement Mobile Application Management (MAM)
  • Deploying and updating applications
  • Administering applications

Lab: Practice Lab - Managing Applications

  • Deploying apps by using Intune
  • Configure and deploy Office 365 ProPlus from Intune
  • Configure MAM policies in Intune

After completing this module, students will be able to:

  • Describe the methods for application management
  • Deploy applications using Intune and Group Policy
  • Configure Microsoft Store for Business
  • Deploy Office365 ProPlus using Intune
  • Manage and report application inventory and licenses
  • Configure Internet Explorer Enterprise Mode

Module 7: Managing Authentication in Azure AD

In this module, students will be introduced to the concept of directory in the cloud with Azure Active Directory (Azure AD). Students will learn the similarities and differences between Azure AD and Active Directory DS and how to synchronize between the two. Students will explore identity management in Azure AD and learn about identity protection using Windows Hello for Business, as well as Azure AD Identity Protection and multi-factor authentication. The module will conclude with securely accessing corporate resources and introduce concepts such as Always On VPN and remote connectivity in Windows 10.

Lessons

  • Azure AD Overview
  • Managing identities in Azure AD
  • Protecting identities in Azure AD
  • Managing device authentication
  • Enabling corporate access

Lab: Practice Lab - Managing objects and authentication in Azure AD

  • Enabling and configuring Azure AD Premium with Enterprise Mobility + Security (EMS) tenant
  • Creating user and group objects with UI and Windows PowerShell
  • Configuring Self-service password reset (SSPR) for user accounts in Azure AD
  • Joining a device to Azure AD

After completing this module, students will be able to:

  • Describe the capabilities of Azure AD.
  • Manage users using Azure AD with Active Directory DS.
  • Implement Windows Hello for Business.
  • Join devices to Azure AD.
  • Describe methods of enabling access from external networks.

Module 8: Managing Devices and Device Policies

In this module, students will be introduced to managing device security with Intune. Students will discover how Intune can use device profiles to manage configuration of devices to protect data on a device. Students will learn how to create and deploy compliance policies and use compliance policies for conditional access. The module concludes with monitoring devices enrolled in Intune.

Lessons

  • Microsoft Intune Overview
  • Managing devices with Intune
  • Implement device compliance policies

Lab: Practice Lab - Managing devices

  • Configuring Microsoft Intune for device management
  • Configuring compliance policies and device profiles
  • Enrolling Windows 10 devices and managing compliance

After completing this module, students will be able to:

  • Describe mobile device management with Intune.
  • Create and assign device profiles to protect data on devices.
  • Deploy compliance and conditional access policies.
  • Use Intune to monitor device compliance.

Module 9: Managing Security

In this module, students will learn about data protection. Topics will include Windows & Azure Information Protection, and various encryption technologies supported in Windows 10. This module also covers key capabilities of Windows Defender Advanced Threat Protection (Windows Defender ATP) and how to implement these capabilities on devices in your organization. The module concludes using Windows Defender and using functionalities such as antivirus, firewall and Credential Guard.

Lessons

  • Implement device data protection
  • Managing Windows Defender ATP
  • Managing Windows Defender in Windows 10

Lab : Practice Lab - Managing Security in Windows 10

  • Configuring Encrypting File System (EFS)
  • Configuring BitLocker
  • Configuring a WIP policy in Intune
  • Configuring Windows Defender

After completing this module, students will be able to:

  • Describe the methods protecting device data.
  • Describe the capabilities and benefits of Windows Defender ATP
  • Deploy and manage settings for Windows Defender clients.

Show moredowndown

Who should attend this Microsoft Windows Training?

The Modern Desktop Administrator (MDA) deploys, configures, secures, manages, and monitors devices and client applications in an enterprise environment. Responsibilities include managing identity, access, policies, updates, and apps. The MDA collaborates with the M365 Enterprise Administrator to design and implement a device strategy that meets the business needs of a modern organization. The MDA must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring and maintaining Windows 10 and non-Windows devices. The MDA role focuses on cloud services rather than on-premises management technologies.

Prerequisites

The Modern Desktop Administrator (MDA) must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring and maintaining Windows 10 and non-Windows devices. The MDA role focuses on cloud services rather than on-premises management technologies.

Managing Modern Desktops Course Overview | MD101

As desktops have evolved, so have methods for deploying and updating them. In this course, you'll learn how to plan and implement an operating system deployment strategy. This course will help students understand the various methods available, the scenarios they're suited for, as well as how to deploy Windows using modern methods. This course will also cover planning and implementing an update strategy for Windows.

As demand for organizations to enable workforces to be more mobile, a Desktop Administrator’s role is really is no longer about just “desktop” management. With BYOD becoming commonplace and the need for employees to access line of business apps on personal devices, the scope of desktop administration must include both desktop and mobile devices, regardless of ownership. During this course, students will be introduced to key components of modern management and co-management strategies. They will examine what it takes to incorporate Microsoft Intune into an organization and how to use it to manage modern desktops and devices. Students will also learn about methods for deployment and management of apps and browser-based applications.

Every day, more organizations are asking IT to support mobility in the workforce. Modern environments require the Desktop Administrator be able to manage and support phones, tablets, and computers, whether they’re owned by the organization or personally owned by the employee. At the same time, IT must still be able to protect the data that these devices access. In this course, the student will be introduced to the key concepts of security in modern management. This course covers authentication, identities, and access, as well as how to protect these categories. The student will be introduced to the Azure Active Directory and learn how to use Microsoft Intune to protect devices and data with compliance policies. Finally, this course will cover the key capabilities of Azure Information Protection and Windows Defender Advanced Threat Protection and how to implement these capabilities.

After completing this module, students will be able to:

  • Develop an Operating System deployment and upgrade strategy
  • Understand the different methods of deployment
  • Understand which scenarios on-premise and cloud-based solutions can be used for
  • Deploy and migrate desktops to Windows 10
  • Plan and configure Windows Update policies
  • Understand the benefits and methods of co-management strategies
  • Configuring Intune
  • Enrol devices in Intune and configure device policies
  • Manage user profiles and folder redirection
  • Plan a mobile application management strategy
  • Manage and deploy apps, including Office 365 ProPlus and Internet Explorer settings
  • Describe the benefits and capabilities of Azure AD.
  • Manage users using Azure AD with Active Directory DS.
  • Implement Windows Hello for Business.
  • Configure conditional access rules based on compliance policies.
  • Describe the various tools used to secure devices and data.
  • Implement Windows Defender Advanced Threat Protection.

Show moredowndown

What's included in this Microsoft Windows Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

Show moredowndown

Managing Modern Desktops MD-101 Exam Information

  • Deploy and update operating systems (15-20%)
  • Manage policies and profiles (35-40%)
  • Manage and protect devices (15-20%)
  • Manage apps and data (25-30%)

Please Note: The exam is not included within the cost of the training course.

Show moredowndown

Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.

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We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience

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Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.

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Our courses can be adapted to meet your individual project or business requirements regardless of scope.

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Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.

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Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Frequently asked questions

FAQ's

Please arrive at the venue at 8:45am.
The Modern Desktop Administrator (MDA) must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 10 and non-Windows devices. The MDA role focuses on cloud services rather than on-premises management technologies.
The Modern Desktop Administrator (MDA) deploys, configures, secures, manages, and monitors devices and client applications in an enterprise environment. Responsibilities include managing identity, access, policies, updates, and apps. The MDA collaborates with the M365 Enterprise Administrator to design and implement a device strategy that meets the business needs of a modern organization. The MDA must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring and maintaining Windows 10 and non-Windows devices. The MDA role focuses on cloud services rather than on-premises management technologies.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course is 5 day(s)
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The price for Managing Modern Desktops MD101 certification in the United Kingdom starts from £2495
The Knowledge Academy is the Leading global training provider in the world for Managing Modern Desktops MD101.

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The Knowledge Academy are a Microsoft Silver Partner and therefore fully accredited.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

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